SUMMARY:

• Highly motivated with strong QA methodologies with over 10 years of experience in SQA production testing.
• Familiar with testing on full QA cycle from prototype development to final production on embedded to web - based consumer applications or devices;
• Familiar with Adaptive Smooth Streaming, HTTP Live, Flash and AC3 audio encoding;
• Power user on Windows and Mac OS;
• Very good at searching, investigating, reporting and tracking down root causes;
• Experience supporting internal and external customers;
• Passionate to QA testing and attention to detail;
• Thirst to learn and improve skill;

TECHNICAL SKILLS:

Language: UNIX shell, Visual Basic, HTML, JavaScript, CSS, SQL

OS: Mac OS, Windows, Window CE, Redhat, Fedora, Ubuntu, iOS, Android OS

Application: Charles, Apache, Tomcat, WireShark, Toad, Perforce, VMWare, Putty, QuickTime, Final Cut Server, Compressor, Batch Monitor, Platform builder, PostgreSQL, MS SQL 2008 Server, Product Studio, MS Terminal Server, NDPS Gateway

Protocol: RDP, HTTP, HTTPS, FTP, TCP/IP, Ethernet, SNMP, Telnet, SMTP, CA, Public Key, Private Key, PKI, Digital Certificate, WMDRM

PROFESSIONAL EXPERIENCE:

Confidential

SQA Engineer (Contract)

Responsibilities:

• Creating test plan, test suite and wiki how to page for Confidential;
• Extensive use of Regex expression for Apache server side redirect testing;
• Debugging web page memory, CPU usage with Xcode on iPad, iPhone, iPod accessories; Analyzing HLS video and animation rendering on latest Apple family hardwares;
• Simulating bandwidth test with various bitrate and see the how is page weight affecting page performance;
• Capturing HTTP web response from Charles or Wireshark on iPad, iPhone and desktop browsers to validate web analytics data;
• Checking out SVN on local system and based on the code change in HTML/CSS/Javascript, decide testing coverage and GEOs impact; Installing node module with NPM and running javascript from terminal;
• Executing test suites and report issues in radar and providing console error, system log and sample files, screenshots, videos; Mentor junior testers to execute test cases;

Confidential

Responsibilities:

• Testing with Keynote, Pages and Numbers application's plug-in for publishing rich web content document to Confidential;
• Verifying published and viewing web content through SSL encryption on popular web browsers with different document ownership privilege;
• Verifying web content containing animation, transition effect with Video, Audio, photos, soundtrack,
• 3D charts and Shape Objects in the published document on latest webkit framework and comparing it with native application;
• Debugging web service through development Menu;
• Testing with email notification, catalog view, comments base on activity with different polling intervals;
• Running test cases on BigSlick and log bugs on Radar with console log, system crash report, application diagnostic report and sample file.
• Test application along with new OS feature: version mode, multi-gesture and full screen mode;

Confidential

Sr. SQA Engineer, San Jose, CA

Responsibilities:

• Create Test Plan and Test Scenario from user stories in Rally or EFS/PRD, file defects in Rally or Bugzilla; Setup Microsoft SQL server 2008 R2 on Dell PowerEdge server and query table service, verify database integrity after database migration;
• Deploy and configure WFS application in a domain or workgroup environment which manages workflow of large-scale transcoding farm on Window's client/server environment with SQL 2008 Server storing metadata table information;
• Create trigger using watch folder service within WFS, automating transcode workflow with different file transfer protocols like FTP/UNC/CIFS delivery and retrieval;
• Create and setup various levels of user account and setup automatic email/web/command line notification to the users when transcode is done;
• Analyze un-handled exceptions and failures with debug mode along with the log files;
• Test with application integration with other components like QC service which is one of the WFS component providing file-based quality control to help identify files before, during and after the transcode process.
• Check a wide variety of video and audio problem including black detection, silence detection, audio levels, blockiness, bit-rate, duration etc; Verify application compatibility with window's firewall; Verify hardware license protection service with Aladdin HASP USB timed dongle which is built into the application;
• Attend daily scrum and using Agile methodology;

Confidential, Los Gatos, CA

Sr. QA Engineer

Responsibilities:

• Perform Confidential instant streaming from X509, pre-share secret activation, authentication renewal, instant queue browsing, oauth authentication through WebAPI service and movie authorization;
• Test adaptive streaming algorithm between Akamai, Limelight and level 3 and sniff traffic using WireShark;
• Expertise on testing from backend with query problem from debug server log;
• Create test plan and transform design specification into clear and easy to follow test procedure for certification test team;
• Create test tool setup document;
• Evaluate the product from UI, performance, functionality, security, stability perspective;
• Assist internal developers and external partners to isolate defects during full development cycle;
• Test Confidential SDK application based with QT and Stagecraft UI framework on Fedora and Ubuntu system; Familiar with the RPM and gdb;
• Familiar with WMDRM content protection, output protection on the devices;
• Knowledge with security signature mechanism;
• Familiar with VC1, WMA, H.264 and AC3 with both multiplexing and demultiplexing streams;
• Configure the soekris router and setup a private network, simulating network bandwidth change, latency and packet lose.

Confidential, Mountain View,CA

SQA Contract

Responsibilities:

• Work closely with PM and developers in Redmond launching IPTV application on Xbox from development testing to full production;
• Build on windows 2008 server with SQL server and IIS services, Setup EPG, PPV, RDP, VOD and Tasman web service;
• Responsible for verifying playback on different codec, instant channel change, video on demand, pay per view,
• Electronic Program Guide, Mosaic on Xbox; Sync up with overnight build from the source tree and make private build from Source Depot;
• Load the private build with debugger attached the CE device from Platform builder and provide debug log to the developer;
• Sniff the Network traffic and activity by Wireshark;
• Setup the private network with Confidential or 2Wire router; Run the SQL query and updates for the IPTV services;
• Familiar with different codec format H.264, MPEG-4, WMA, WMV, VC1, MPEG2; Jtag the STB as needed;

Confidential

SQA Contractor

Responsibilities:

• Verify asset management application on Mac OSX server and Windows;
• Test as server administrator's role with Final Cut Server, create users and group;
• Monitor the job logs, system log and crash reports; Back up the database with schedules;
• Use RAID and Disk Utility to configure the large disk volume and restore the disk image;
• Test with Prototype X server machine with the Liger OS;
• Store the media asset on Xsan and use Xsan Administration Tool;
• Monitor batch of jobs under the Batch Monitor;
• Use Apple Remote Desktop utility to remote to the different server;
• Test under Open Directory service;

Confidential, Mountain View, CA

SQA Contractor

Responsibilities:

• Assist internal developers and external partner developers launching IPTV application on Confidential STB testing from prototype to full production;
• Build the personal server on windows server with SQL server and IIS sevices for IPTV service,
• Setup the web service for EPG, PPV, RDP, VOD and Tasman; Responsible for verifying Microsoft IPTV services on Confidential,
• Motorola AT&T U-verse, Tutang platforms on audio/video playback, instant channel change, video on demand, pay per view, Electronic Program Guide, Mosaic; Sync up with overnight build from the source tree and make private build from Source Depot;
• Load the private build with debugger attached the CE device from Platform builder and provide debug log to the developer;
• Perform testing from bootloader to Hardware abstraction layer and IPTV application layer; Sniff the Network packet by wireshark;
• Setup the private network with Confidential or 2Wire router; Run the SQL query and updates for the IPTV services;
• Familiar with different codec format H.264, MPEG-4, WMA, VC1-AP; Jtag the STB as needed;

Confidential

SQA Contractor

Responsibilities:

• Verify blue-tooth keyboard and mouse driver compatibility on Mac and Window system;
• Test Logitech wireless keyboard, mouse and webcam devices compatible with Yahoo Messenger and Skype;
• Streaming music from Windows Media Player, iTune and Music Mismatch with Logitech Wireless DJ remote;
• Test SetPoint application which is bundled with the Logitech keyboard and mouse driver on windows system;
• Identify defects and file bug in the Test Track Pro;
• Utilize the Test Direct Quality Center to manage the project and test cases;

Confidential , Pleasanton, CA

SQA Engineer

Responsibilities:

• Responsible for the test environment setup and maintenance including build the system, configure and updates, backup;
• Develop test cases and test plan for the Visioneer /Xerox brand USB connection device for Scanner, Digital Camera;
• Troubleshooting and reporting software and Hardware defects during testing;
• Evaluate the document solution application like e4e Room with Visioneer /Xerox brand scanners
• Review technical documents and verify product manuals;
• Utilize the USB monitor tools to troubleshooting scanner hardware issue.

Confidential , San Jose, CA

SQA Engineer

Responsibilities:

• Responsible for the test environment setup, network troubleshooting, e.g. configure the router and switch and connect hubs to the test environment;
• Design and create test plan and procedures during production testing and evaluation;
• Assist developers isolation problem and file bugs on ricoh’s GBIS bug system;
• Perform both ad-hoc and automation test for printer, fax, scanner driver compatibility during regression test on various OS system and step through the source code during error;
• Test web-based document solution applications for ScanRouter V2 Professional,
• Global Scan for Ricoh devices; Test client server application for business partner like HP Openview, IBM Tivoli, CA Unicenter
• Investigate customer reports and provide recommendations to the development group.