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Sr. Qa Analyst/tester Resume

Ney York, Ny


  • Over 8+ years of diverse experience in Information Technology with an emphasis on Software Quality Assurance.
  • Excellent understanding of the Agile Software Development Life Cycle (SDLC), STLC and the role of Quality Assurance, RUP and Agile Methodologies, Agile PLM
  • Good knowledge of ICD - 9/ICD-10 and HIPAA 4010/5010 Transaction Requirements.
  • Expertise in using Testing tools LISA, Soap UI, QTP, and ALM/Quality Center.
  • Tested applications based on Service Oriented Architecture (SOA)
  • Good experience working with Claims Processing ITS, Subscriber/Member enrollment, Billing and Provider applications in FACETS.
  • Experienced in developing Test Plans, Test Cases based upon the business requirements.
  • Experience testing mobile applications on iOS, Android and BBOS.
  • Experience with Mobile application testing  -  iPhone, Android, Blackberry and feature phones using Simulator.
  • Experience in testing Web Services and IVR applications (Touch Town, Power Speech)
  • Expertise in working with various mobile devices such as Android, Blackberry, IPhone, tablets to perform browser compatibility and configuration testing.
  • Good understanding of Data warehousing, ETL in SSIS to perform Source to Target testing.
  • Expert in working with JIRA, Microsoft Test Manager.
  • Experience with Mobile application testing  - Confidntial and feature phones using Simulator "Device anywhere" “Perfecto”.
  • Experience in Functional Testing, GUI, Regression, Smoke, System, Integration, Sanity, Black Box, User Acceptance Testing, End to End testing and Cross Browser testing of Client/Server, Web based & Mobile applications.
  • Basic automation testing experience using LoadRunner, QTP/UFT.
  • Knowledge in Application Life cycle Management (ALM).
  • Exclusive experience in testing and development in SharePoint.
  • Hands on experience in SQL Server new features in test environment.
  • Extensive testing experience with AS400 Mainframe Technology.
  • Expertise in Oracle table data manipulation using SQL queries and UNIX commands.
  • Participated in design Walkthroughs and Inspection meetings to review Test scripts and results.
  • Extensive working experience in Oracle on UNIX Environment.
  • Experienced in validating source to target mappings, their implementations via ETL tools, and the testing processes involved in a data warehousing environment.
  • Highly detail oriented, organized, analytical and efficient in approach
  • Strong working knowledge of Team Foundation Server (TFS) and Microsoft Test Manager (MTM)on Visual Studio Team Foundation (VSTF) in managing product lifecycle. 
  • Excellent in communication, presentation, and interpersonal skills. Good team player with the ability to lead, manage and work independently in a time sensitive environment.


Testing Tools: UFT/QTP, Web Services, ITKO LISA, Selenium, Load Runner, SOPA UI, JIRA, TFS

Bug Reporting Tools: ALM/Quality Center, Bugzilla, JIRA, TestDirector,

Databases: SQL, SB2MS SQL Server, Oracle, MS Access, DB2

Languages: C, C++, SQL, PL/SQL, .Net, JAVA, J2EE, JUnit, HTML

Query Tools: TOAD, MS SQL Server, My SQL, S harePoint 2010 and 2013 .

Other Tools: MS Office Suite (word, Excel, Power point, Visio)

Web Browser: Internet Explorer, Netscape Navigator, Mozilla Firefox



Ney York, NY 

Sr. QA Analyst/Tester


  • Developed Test scenarios, Test Scripts and Test cases based on Requirements
  • Reviewed the Business Requirement documents with the business and development team to understand the architecture and functionality of the application in an agile environment.
  • Prepared AS-IS PMS (Mainframe Policy Management System) and to identify current functionalities for Quote, Submit and Issuance of Insurance Policies and TO-BE documentation.
  • Conducted Functionality testing during various phases of the application using UFT/QTP.
  • Expert in writing test scripts manually.
  • Created and maintained detailed test cases to perform various types of testing in Test Plan module of ALM/Quality Center.
  • Performed data driven testing by data driver wizard and parameterization in UFT/QTP for web based application
  • Generated Automation Scripts from Scratch for UFT/QTP.
  • Writing Complex SQL queries and optimizing SQL Queries
  • Created various Custom functions using VB scripting in UFT/QTP
  • Worked in mainframe environment and used SQL to query various reporting databases
  • Involved in validating SOAP XML specifications as per the standards.
  • Functionally validated Web services delivered in SOAP XML format as provided in specification document
  • Used JIRA for logging Defects and tracking
  • Executed automated test cases in ALM/Quality Center and reported defects in JIRA
  • Detected, reported and tracked defects using ALM/Quality Center.
  • Conducted the defect report in ALM/Quality Center.
  • Interacted with the developers to report and using ALM/Quality Center.
  • Worked in an agile team to test the functionality of the Web based customer facing site
  • Used ALM/Quality Center to store Test Plans, Test Cases, Test Scripts and for bug tracking.
  • Identified software problems, wrote easy-to -follow bug reports, logged them into bug tracking tool ALM/Quality Center.

Environment: ALM/Quality Center, QTP/UFT, Manual Testing, Mainframe, Web Services, SOAP UI, XML, UAT,Emulator like Device Anywhere, MS SQL Server, MS SQL, MS project, MS Office etc.


Standard, NY

QA Analyst/Tester


  • Work closely with members of the SCRUM team to translate the customers' business needs or Business Cases to a technical solution
  • Responsible for testing web services both on the back end and also the consumers of the web services.
  • Extensively worked in testing reporting tool, Cognos by writing test cases and executing them in full software development life cycle
  • Use agile systems and strategies to provide quick and feasible solutions, based on agile system, to the organization
  • Performed data driven testing and parameterization using QTP.
  • Clearly documented and executed Test scripts in Microsoft Test manager
  • Experience in Capital markets, Investment banking, Trading applications, credit card applications, Mortgage lending and stock accounting 
  • Involved in writing Test scenarios, Generic tests cases, detail Positive and negative test cases for ETL also Preparing ETL and SQL routines/code for performing ETL testing (system and integration testing) and Documenting the test results
  • Done the API testing Using SOAP UI tool creating customers and Validate in Back end and front end systems
  • Functionally validated Web Services delivered in SOAP XML format as provided in specification document
  • Used Environmental variables to analyze the execution environment of QTP
  • Performed data-driven testing on the application by using parameterization technique on QTP
  • Experience with Microsoft Test Manager, Experience using Visual Studio Performance and Load testing tools.
  • Involved in the gathering of specifications, and requirements with subject of matter experts (SME's), QA managers.
  • Involved in evaluation of the QA issue tracking tool TFS and manage it for the whole QA team. 
  • Worked on Team Foundation Server (TFS) and Microsoft Test Manager (MTM) to effectively manage the product life cycle.
  • Maintain the issues, QA logs and Follow up with Issue Owners to close the issues.
  • Performed Functional, System, Security, Localization and Regression & User Interface testing of software applications.
  • Worked with ETL group for understating mappings for dimensions and facts
  • Performed Database Validation Testing and manipulations using SQL quires.
  • Responsible for gathering requirements, design and develop data warehousing ETL solutions and delivery reports
  • Worked with ETL group for understating mappings for dimensions and facts
  • Wrote SQL queries to retrieve data from DB2 databases after data migration.
  • Involved in preparing Test Plan and Test Cases based on business requirements.
  • Work with Team members to organize data for Testing Web Services for various Client Products.
  • Modified and Edited the XML to validate the SOAP UI Services.
  • Created test plans and wrote test cases
  • Functionally validated Web Services delivered in SOAP XML format as provided in specification document
  • Created the Traceability Matrix to ensure that all the user stories are being tested and covered in the testing plan.
  • Validated the Web Services (SOAP) both Request and Respond Messages.

Environment: Quality Center, QTP, ETL, Data Warehouse, Informatica, Cognos, DB2, Oracle, MS Office Suite, Java, UNIX, XML, SQL, J2EE, Lotus Notes, Restful Web Services, Etc


Tacoma, WA

QA Analyst/Tester


  • Performed Functional, System, Security, and Regression & User Interface testing of software applications.
  • Interacted with the Business Users and BA to determine and review BRDs, SRSs, and FRDs.
  • Written and executed test cases for ICD 9 and ICD 10 codes and charges validation
  • Worked on creating specifications for transitioning business from HIPAA 4010A to 5010 and from ICD-9 to ICD-10.
  • Create test data as required by tests in Facets 4.71/5.01 and CCA.
  • Tested various transactions (Enrollment (834), Payment (835) and Medical/Dental Claim Data (837) for their compliance with the HIPAA regulations.
  • Conducted Validations for different FACETS modules Providers, Claims and Membership
  • Reviewed the Business Requirement documents with the business and development team to understand the architecture and functionality of the application in an agile environment.
  • Performed “UAT” for 5010 and ICD 10 codes.
  • Prepared Test plan and test case for EDI 834 - Members Enrollment.
  • Testing of EDI X 12 834 i, 834p, 834d Transaction sets for claims processing
  • Responsible for review of requirements from Business Functional Specifications and conducted code as well as application design walkthroughs with Business, development team and test team members respectively.
  • Edit claims (EDI Claims) with UltraEdit.
  • Tested the HIPPA EDI 837/834 transactions according to test scenarios and verify the data with FACETS on different modules.
  • Worked on Facets User Interface Modernization and Claims enhancements like ICD-10 enhancements etc.
  • Determined test objectives and standards by reviewing customer requirements and system design documents.
  • Gained an understanding of business requirements, current system operations/functionality and any proposed new requirements.
  • Developed test plan and test scenarios for different modules.
  • Developed Test scenarios, Test Scripts and Test cases based on Requirements, Detail Specification Document’s and GAP documents using Rational Quality Manager.
  • Used Test Lab module of Quality Center to perform test execution activities by creating various test sets.
  • Utilized Defect module of Quality Center for Defect Management.
  • Created and executed test plans and scripts to verify software functionality and adherence to business requirements.
  • Documented and reported defects within established process and tracking systems using Quality Center.
  • Developed Web Services scripts for a Web Service call sing SOAP
  • Manually test each and every module of the application and verify against expected results.
  • Good knowledge of ISO 9000, CMM Level standards, HL7 and ICD 9/10 code lists.
  • Performed the functional testing of HL7 transaction XML format messages.
  • Performed Sanity and Smoke Testing of the application manually after each build.
  • Understand and develop Web Services test strategy for different services as part of SOA
  • Worked with business users, business analysts and SMEs to understand different critical business processes.
  • Tested HIPAA EDI Transactions and Code Sets Standards such as 820, 837/835, 270/271, 276/277 transactions.
  • Created and Maintained Test Matrix and Requirement Traceability Matrix.
  • Extensively utilized Requirements, Test Plan, Test Lab and Defects Modules of Quality Center during STLC.
  • Coordinated with the developers on Defects Status on a regular basis.
  • Successfully created and executed complex SQL Queries on SQL Server Database using SQL Query Analyzer to verify and validate data.
  • Responsible for testing backward compatibility on various proxies of web services
  • Participate in various meeting and discussed Enhancement and Modification request.

Environment: Windows, Quality Center, SQL, QTP, Web logic, MS Office Suite, UNIX, Oracle, XML, Web Services, Etc


Cleveland, OH

QA Analyst/Tester


  • Developed Test Plans, Test Cases to test the Screens and workflows for Quality Center.
  • Converted Business Requirements and Design Documentation into Test Cases and Test Scripts.
  • Performed software web testing for multi-family lending group commercial loan origination packages.
  • Performed GUI testing on Loan IQ target screens to validate data population during post Conversion process.
  • Using agile methodology and engage in an iterative workflow and incremental delivery of working software.
  • End to End testing of Banking Products such as Certificate of Deposits, Checking Accounts, Saving Accounts, Installment Loan, etc.
  • Performed manual and functional testing on various parts of the application and used Quality Center for offshore defect tracking and Quality Center for onsite defect tracking
  • Responsible for Manual Testing and Automation Testing.
  • Analyzed, documented and maintained Test Results and Test Logs.
  • Performed Web testing to check for broken links in a page.
  • Analyzed Ecommerce needs and recommended web site structure and basic design guidelines
  • Validated database operations by executing SQL statements and compared actual database with new results to assure there is no data missing.
  • Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
  • Rigorously tested SQL’s implementation of existing code.
  • Performed backend testing for data validation using SQL Queries.
  • Involved performing end to end testing of Ecommerce applications
  • Created data driven tests using QTP by adding statements to already existing scripts so that test scripts could be run with multiple sets of data.
  • Configuring and implementing stubs simulating actual web services
  • Performed Acceptance, Usability, Cross-Platform and Regression Testing during different stages of the application development.
  • Participated in daily Scrum meetings and sprint reviews and Implement AGILE QA processes and practices for efficient test and defect management.
  • Used Quality Center to store Test Plans, Test Cases, Test Scripts and for bug tracking.
  • Identified software problems, wrote easy-to -follow bug reports, logged them into bug tracking tool Quality Center.
  • Categorized bugs based on the severity and interacted with developers to resolve them.
  • Extensively used Microsoft Office Suite of products for documentation and data interpretation.
  • Create test cases and sample data to test Client Web Services.
  • Bug Reporting using Quality Center.
  • Interacted with the developers to report and using Quality Center.
  • Involved in troubleshooting various build and configuration issues. 
  • Participated in Triage Meetings, weekly status meetings with IT and business people

Environment: Windows, Quality Center, SQL, MS Office Suite, QTP, Web Services, Etc

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