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Qa Engineer ( Crm) Resume

CA

SUMMARY:

  • Over 6 years of experience in Information Technology with emphasis on Quality Assurance with Manual & Automated Testing of Client/Server and WEB based applications.
  • Expertise in communicating with different teams and gathering the requirements as per the project guidelines.
  • Involved in all phases of SDLC and performed all activities in QA life cycle.
  • Experience in working with Agile Methodology for implementing rapid and high co - ordination environment among Development and QA teams using SCRUM model.
  • System Analysis and preparation of functional Specifications and traceability matrix based on the Business requirements and functional specifications.
  • Expertise includes Testing Web Services, Functionality, Integration, Regression, System testing, Multi-tier Application, GUI and Black box testing.
  • Worked closely with Business users and managers to understand their requirements.
  • Experience in conducting Requirement Review meetings with Business& QA teams.
  • Experienced in conducting Triage calls between Project Managers, BA Team, Development Team and QA Team.
  • Experienced in writing Test Plans and Test Cases for both manual and automated testing procedures.
  • Experienced at performing V&V (Verification and Validation).
  • Extensively used SQL and PL/SQL to test the Data level verification.
  • Expertise in various testing methodologies like functional, integration, regression, performance and user acceptance testing.
  • Extensive hands on experience in performing Manual, White Box, Business functionality, Volume and Stress testing.
  • Experienced in various models of project as Development, Maintenance projects.
  • Knowledge of White Box Testing and Extensive exp in Black Box Testing.
  • Experienced in testing application developed on Web, Client Server, SOA, and Middleware &Backend architectures.
  • Experienced in preparing TRR (Test Results Report) for multiple projects.
  • Strong analytical, planning, organizational, interpersonal, leadership and management skills
  • Extremely reliable, quick learner, efficient and able to work independently as well as a team member

TECHNICAL SKILLS:

Automation Tools: Quick Test Pro 8.2/9.x,10.0 WINRUNNER 6.0/7.0

Bug tracking Tool: Test Director, Quality Center9.2 and Rational Clear Quest 7.0.1

Language: Java, C, C++, JSP, HTML, XML, Shell Scripts, SQLJava: J2EE,SERVLETS

Tools: /Package: TOAD, SQL Server

Databases: ORACLE7.X, ORACLE9i/10G, SQL Server7.0, SQL Server2000.

GUI: VB 5.0, Developer 2000

Operating System: Sun Solaris, Unix, Linux, AIX, Windows NT/2000 and OS/390.

PROFESSIONAL EXPERIENCE:

Confidential

QA Engineer ( CRM)

Responsibilities:

  • Confidential is a Software development company, they do teach Software programs and do the placement.
  • Worked on their CRM Project, testing their applications, and taking care of their whole business process.
  • Client calls, preparing test cases based upon the test scenarios and executing them using Test management tools.
  • Preparing batches and forming classes and enrolling them into various programs and making sure they are at the right choice

Confidential

QA Engineer

Responsibilities:

  • Responsible for creating test plans for enhancements
  • Involved in carrying out the impact analysis of V3 changes on V2 to develop Regression Test Strategy
  • Working closely with the Developers and Engineering Teams in the reviews and modification of the product and its specifications
  • Interact with business analyst to discuss about the requirements
  • Creating the test plans and updating the requirements traceability matrix for tracing business requirements. Functional requirements in test plans
  • Created Test Data based on Requirement specs and previous releases test data
  • Extensively used Quality Center for test planning, maintain test cases and defects.
  • Creating Test cases ensuring that the developed software performs as detailed by the business requirements
  • Used Quality Center to invoke the scripts and initially performed the baseline testing and organized all the scripts systematically and generated reports.
  • Performed Build Acceptance Testing (Smoke Test) for every build release to QA
  • Performed Smoke, Functional, Regression Testing.
  • Responsible for maintaining QTP Scripts for daily regression testing
  • Enhanced QTP Scripts as per the new release requirements using VB Script
  • Developed Data Driven Tests using QTP
  • Developed SQL Queries for testing various Database validations
  • Responsible for creating test status reports during and after test execution process.
  • Reported bugs in Quality Center with server log information from Unix servers.
  • Communicate with developers as needed to isolate root cause of defects.

Environment: QTP 9.5, Quality Center 9.2, Linux/ Windows, Java, Oracle 10G

Confidential

QA Engineer

Responsibilities:

  • Worked closely with Business Team and participating in business requirements & analysis meetings.
  • Working closely with the Developers and Engineering Teams in the review and modification of the product and its specifications using Agile-testing methodology.
  • Interact with business analyst to discuss about the requirements
  • Participated in Scrum Meeting as part of Agile methodology.
  • Developed Test Plans based on Business and System Requirements.
  • Creating the requirements traceability matrix for tracing business requirements. Functional requirements, technical requirements coding and Test plans/cases.
  • Gathered test Data based on Project Objective Requirements
  • Extensively used Quality Center for test planning, maintain test cases and defects.
  • Creating Test cases ensuring that the developed software performs as per business requirements
  • Used Quality Center to invoke the scripts and initially performed the baseline testing and organized all the scripts systematically and generated reports.
  • Performed System Integration Testing between various modules
  • Involved in System and Regression Testing using Manual and Automated test models
  • Developed Repository for QTP using Object Rep Manager
  • Created QTP Scripts and Libraries using VB Script.
  • Developed Data Driven Tests using QTP for various test data combinations
  • Developed and used SQL queries for Database Testing
  • Attend the Business Requirements meeting to understand the business Requirements
  • Communicate with developers as needed to isolate root cause of defects.
  • Responsible for tracking the defects to closure.
  • Provide Efforts Estimate and coordinated test schedule using Agile testing methodology in SIT phase.
  • Prepared test status reports during and after test execution process.
  • Prepared the Technical Test Results Report after finish the Testing

Environment: Quality Center 9.2, Java, Oracle 9i, Web logic, SQL, Windows

Confidential

QA Engineer

Responsibilities:

  • Reviewed the System use cases to ensure that they are complete and clear.
  • Analyzed Business Requirements and System Requirements and involved in developing Test Plans and Test Cases.
  • Maintained Test Plans as per the updated Specifications
  • Responsible to identify the test data from production to request Data migration.
  • Involved in the review of the test plan, scripts to ensure they match and cover all the requirements in the functional specification document.
  • Developed the test coverage matrix.
  • Performed Functional and GUI Testing for multiple modules.
  • Involved in cross browser platform acceptance testing for IE, Firefox, AOL
  • Reported the defects to Team Lead and Development Mangers.
  • Created Weekly Summary Reports for QA Team.

Environment: Quality Center, ASP.net, VB.net, C#, IIS, XML, Windows 2003, SQL Server 2005.

Confidential, CA

QA Engineer

Responsibilities:

  • Involved in analyzing requirements from Business and Preparation of Test Plan, Test Scenarios and Test scripts (Positive and Negative Test Scenarios).
  • Reviewed the Requirements Specifications and created Master test plan.
  • Involved in preparation of Test Strategy Document, Test Plan and QA Development plan.
  • Created Test Data for testing various kinds of test Scenarios.
  • Performed Integration Testing in Vendor Development environment and System Integration Testing in SIT environment and User Acceptance Testing in Pre production Environment.
  • Involved in testing Forms for Data Mapping using Forms Templates DRG files.
  • Involved Preparation of Traceability Matrix and mapping the Test Cases with the requirements and Test Metrics in Quality Center.
  • Logged Defects and track them to Closure.
  • Performed Regression Testing as part of every build.
  • Developed SQL Queries for testing various Database validation
  • Reported bugs in Quality Center with server logs information from Web and DB servers.
  • Investigated the poor response time due to inefficient database objects to pinpoint the areas of improvement.
  • Involved in facilitating defects call between Business, Production team, Developers, QA Team, System Integration Testing Team and User Acceptance Testing team.
  • Acted as a coordinator for Bug Triage Calls
  • Involved in monitoring performance of web based Confidential application.
  • Involved in execution of Test cases and reporting defects and tracking them to closure.
  • Involved in resource allocation for each team when new build is ready to test with bug fixes and patches.
  • Involved In Loan Origination, funding and sending those loans to Downstream groups (i.e. Fidelity, ACS, HMDA, GL, etc) for loan servicing.
  • Other Responsibilities:
  • Coordinating with offshore Team to deliver the deliverables with in client time frame
  • Communicate with developers and downstream groups for Defects reporting and tracking
  • Planning Test Schedules according to the project deadlines.

Environment: Quality Center 9.0, Java, J2EE

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