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Qa Lead Resume

San Jose, CA

SUMMARY:

  • Execution and result focused Project/Test Manager & QA Lead with over 12+ years of total rich experience in working and leading enterprise level, desktop, mobile, web - enabled applications, and database systems from start-up to large, and mid-sized organizations in BFSI, Telecom & Retail domains.
  • Managed globally distributed teams in fast pace, demanding agile environments and released concurrent products on time for over 8+years.
  • Excellent track record in leading cross-functional teams to exceed client and employer expectations from strategy, solution to delivery.
  • Extensive experience in all phases of the software development life cycle (SDLC - Agile/Waterfall/V Model), from requirements definition through implementation for medium - large sized projects; excellent understanding of business requirements development, data analysis, relational database design, systems development methodologies, business/technical liaising, workflow and quality assurance. 
  • Implemented and drove SCRUM process for product development, testing, and deployment. Defined, prioritized, and lead engineering discussions for QA implementation of product user stories.
  • Extensive experience in resource management, risk management and change management.
  • Effectively communicated at all levels within organization, possess a good art of convincing and mostly strived for a win-win situation across different teams.
  • Managed process for training, deployment and test environments.
  • Managed projects for Compliance, validation, and Security.
  • Experience in Establishing QA Procedures / Standards to meet ISO/CMM-I Standards as suggested by PMO.
  • Excellent Communication, Interpersonal skills and Team collaboration with proficiency at time management, multitasking, able to meet deadlines and handle changing priorities.

TECHNICAL SKILLS:

Operating Systems: Window, 2003/2008 Server, Mac, iOS, Android, UNIX, Linux, Ubuntu 16.04

Application Server (Middleware): Websphere, BEA Weblogic

Web Server: IIS, Netscape, Apache, Tomcat

Interfaces: ESB (Enterprise Service Bus), Websphere MQ, Python, J2EE

Database: MySQL, Oracle

Programming Languages: Java, C-Shell. Perl

Software Packages /Tools: QuickTest Professional (QTP), Selenium, Load Runner, JMeter, Test Director, CRM, Toad, SQL Plus, TOAD, XML, HTML, XMLSpy, CSS, HTTP, FTP, SSL, SSH/SFTP, REST, SOAP, Jira/Clearquest/Quality Center ALM/ Zephyr/Bugzilla/Test Base, Confluence, Wiki, MS Office, MS Project, Access, Active Directory, Visio, CVS, Eclipse, GitHub, SharePoint 2007/2010/ Foundation, IE/Safari/Opera/ Firefox/Chrome, Slack, BMC Patrol, BMM, Control-M, Kanban, RFHUtil, MQ Explorer/Client, Version One, JSON, Java Script, API, Web Services, JIRA, Confluence, POSTMAN, FileZilla, Visual Code, ADB, XCode, Charles, Devtool, Splunk, Textwrangler.

PROFESSIONAL EXPERIENCE:

Confidential, San Jose, CA

QA Lead

Responsibilities:
  • Analyze User Stories, business requirement and design documents for every Sprint. Prepare Test Plan and update Test Strategy & Traceability Matrix. Identify Gaps and create Improvement tasks. Identify the Risks and assumptions involved in each cycle.
  • Perform functional testing of the mobile App on both iOS and AN. Test the different REST APIs involved. Validate logs.
  • Participate in daily Scrum meeting, Sprint Kick off meeting and Retrospective meetings.
  • Use JIRA extensively to monitor the Test Management Life Cycle including preparation of the Traceability matrix, Dashboard for the Test Preparation & Execution matrix.
  • Conduct Daily Bug triage with the Dev Team and discuss on the Issue and the resolution to be provided.
  • Prioritization of the test cases and identify candidate for Automation & Regression.
  • Cascade Project information to the Stakeholder and the project Team.
  • Create test script for Automation testing using Python. 
  • Prepare knowledge documents and update in the Confluence.

Confidential, San Francisco, CA

Project Coordinator/ QA Lead

Responsibilities:
  • Analyze use cases, business requirement and design documents for SIM project -a middleware application which sends, receives and transforms messages from different FCC interfaces (Secret Services, Easy, FedLine Central, Fedline Policy, EMS)
  • Prepare test cases & Test plan based on the Elaboration spec & Detailed Design document. Identify Risk, Assumption and test data as needed.
  • Perform functional and integration testing of middleware using RFHUtil, MQ explorer. Create different input XML based on XSD. Verify logs of different interfaces on the Linux operating system.
  • Worked closely with different Sprint teams discussing ambiguity between IRS, elaboration specification and LLD documents. Participate in daily Scrum meeting and Other Sprint ceremonies like Kick Off and Retrospective.
  • Conduct Review meetings with the different stake holders on the project deliverable documents for Fedline.
  • Provide Estimate for the new Functionality for the coming Sprints and prioritization of Test cases for the Regression Suite.
  • Document Incremental Improvements through Kanban and track development.
  • Use ALM extensively to monitor the Test Management Life Cycle including preparation of the Traceability matrix, Dashboard for the Test Preparation & Execution matrix.
  • Design, review and execute performance test cases for different FCC interfaces.
  • Create test script for testing procedure, extract and load of FCC replica data
  • Create SQL script to validate the performance of MQ broker

Confidential, San Francisco, CA

Lead SIT Engineer/ Onsite Coordinator

Responsibilities:
  • Understanding of application and Analyzing FSS requirements. Analyzed and reviewed the software requirements, functional specifications and design documents.
  • Preparation of Requirement gathering document & uploading the same in QC.
  • Preparation of High Level Estimates, WBS & Schedule of the Project. Revise them on a need basis.Prepare & Review the Test Artifacts including Test Plan. Identify Risk and create mitigation plan. Preparation of KT documents as knowledge Repository.
  • Preparation & Review of Test cases for all functional Requirements in QC. Designed detailed test cases for testing software functionality.
  • Execution of test cases & review of Bugs. Involved in System Integration testing, User Acceptance testing, Smoke Testing, Production fixes Testing & Regression Testing.
  • Used White Box testing techniques to verify the functionality of the Software Code. Analyzed logs to identify defects & propose solutions to the Development team which will be delivered as fixes in the next build. Batch Testing done using Autosys & Manual methods in Unix platform.
  • Hands on Testing Alerts on iPhone, iPad, Android phone, Tablet for the different alerts generated.
  • Work closely with software developers and take an active role in ensuring that the software components meet the highest quality standards.
  • Conducted Defect status calls with QA & helped QA understand the newly implemented functionality & helped them in testing needs.
  • Ensured that defect reports were documented, maintained and monitored.
  • Training the new resources and preparing the functionality documents for future reference.
  • Reviewed Test Deliverables to ensure compliance to the Standards/procedures as defined by PMO.
  • Conducted Test Plan walkthrough meetings, Test case walkthrough meetings, Defect meetings & participated in Code review meetings.
  • Co-ordinated testing Effort between WFIS (Wells Fargo India Services) team & San Francisco Testing team & send status report on the Test progress everyday.

Confidential

Test Project Manager

Responsibilities:
  • Understanding of application and Analyzing FSS requirements. Analyzed and reviewed the software requirements, functional specifications and design documents.
  • Providing application and FSS walkthrough to the team.
  • Preparation of Requirement gathering document & uploading the same in QC.
  • Preparation of High Level Estimates, WBS & Schedule of the Project. Revise them on a need basis.
  • Resolving the queries raised by team, Prepare & Review the Test Artifacts including Test Plan & Test Strategy.Preparation of KT documents as knowledge Repository.
  • Implemented Model based Testing (MBT) tool called BoUML for the test design involving complex routing structure.
  • Preparation & Review of Test cases for all functional Requirements in QC. Designed detailed test cases for testing software functionality.
  • Execution of test cases & review of Bugs. Involved in System testing, User Acceptance testing, Deployment Verification Testing & Production fixes Testing & Regression Testing.
  • Extensively used HP Quality Center and HP Quicktest Pro in writing, uploading and executing Test Scripts. Used White Box testing techniques to verify Condition coverage of the Software Code.
  • Work closely with software developers and take an active role in ensuring that the software components meet the highest quality standards.Representing the TRIAGE from Testing Team to discuss on the defects.
  • Ensured that defect reports were documented, maintained and monitored. Training the new resources and preparing the functionality documents for future reference.
  • Reviewed Test Deliverables to ensure compliance to the Standards/procedures as defined by PMO.
  • Actively Involved in Daily review (Sunrise/ Sunset) meeting as part of Lean Initiative.
  • Lead the team of 8 and responsible for delegating the work to the offshore sites in India and coordinating with different developers and Business Analysts at Onsite
  • Test Management and Co-ordination with Offshore for entire testing life cycle.
  • Preparation of Metrics, DSR, WSR, Dashboard, Capacity Utilization, Daily Productivity, Project Tracker & Test Audit Template, Comprehensive Checklist for Projects, Timesheets, Management Information System (MIS) report, Quarterly business review reports, Root Cause Analysis report.
  • Create Awareness on the Process Initiatives to the Offshore team end ensured they are followed to meet quality process agreed between SBSA and Client.
  • Preparation and delivery of Test Closure report.

Confidential

Test Lead/ Onsite Coordinator/ Business Analyst

Responsibilities:
  • Acquired the initial Knowledge on the Application from onsite and set up a team at Offshore and transitioned the same.
  • Involved in grooming the Team members on all the applications knowledge.
  • Coded, Tested and Deployment Stubs for Integration Testing Environment using JAVA.
  • Analysis of User Requirements based on Features.
  • Identification of Real Time User scenarios into Test case scenarios and uploading the same in Test Base.
  • Deriving test Conditions in line with Business scenarios. Preparation of Test Plan & Test Strategy.
  • Functional Testing focused on each feature. Identification of Functional Defect leakage. Localization, Multiple Browser & cross-platform testing.
  • Tracking and Reporting Defects using Test Base.
  • Module Wise Work Allocation
  • Preparation of Test Report for each deliverable and the consolidation of Test reports for the application as a whole.
  • Risk analysis and Reporting based on undelivered features and timely escalation on the same. Risk analysis and reporting based on undelivered features.
  • Reviewing the test artifacts (Test Plan & Test Strategy) and Deliverables.
  • Involved in presenting demonstration of the application covering all features/functionality as and when ever required.
  • Participate in QA weekly status meetings and daily Bug Status Calls.Send Daily Status Report to all the Stake holders of the Project.
  • Preparation of the Sign off Report and the documenting the Learning’s of the Project as Induction Manual. Co-Ordinate with the Business Team for Business Acceptance Testing and help them with Test Data.
  • Performed User Acceptance Testing by helping the team to write testcases, help with Test data & Test Execution.
  • Participate Business Bug Status Calls and provided suggestions in improvising the application.
  • Identify Test Scenarios for Automation & writing test scripts for Regression testing using QTP.
  • Performed Cross-Browser testing to verify if the application provides accurate information in different (IE, Netscape, Firefox, Safari) browsers.
  • Have been the SME of the Application & played the role of a Business Analyst.
  • Participated in the preparation for Request for Proposal (RFP)
  • Preparation of Test Report on a daily basis and share the same with the respective Stake holders.

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