SUMMARY:

• Over 8+ years of software quality analyst on large diversified projects, including manual/automation test case execution, defect tracking, test plan/test case creation and management, and requirements analysis in various domains like: Healthcare, Airlines, Insurance, Education, State and Retail.
• Experienced with Review meetings to identify Ambiguities in functional requirements.
• Experienced in developing Test Plans and Test Cases for different types of software testing.
• Proficient in both Manual and Automated Testing Tools such as QTP, Win Runner, Load Runner.
• Extensive knowledge of SDLC (Software Development Life Cycle) and STLC methodologies.
• Manual Testing experience involves Test Planning, Test scenario creation, Test case writing, Test data creation using MS Excel, SQL and Perl, DB validation, Defect reporting with Test and Defect management in TFS/Quality Center/Test director
• Extensive experience in Black box, White box, Gray box, Green box testing of different types of applications.
• Very good at various levels of testing like Functional, Integration, Validation, Regression, User Acceptance and Data Integrity.
• Good experience in UAT testing & Pre UAT testing at client end.
• Experience in working with CDMA and GSM Technologies.
• Expert in back end testing using Teradata, SQL Server 2005 & 2008, ORACLE, Toad on Oracle/SQL database tables.
• Experience in creation/edition of JCL’s in file manager/DB2 databases and running different jobs to recreate the test data in mainframe.
• Extensive work experience in System testing and Regression testing on diversified Platforms like UNIX and Windows.
• Having experience in working with Mainframe and DB2 enjoinments.
• Good industry experience in Railway domain and worked for different train applications.
• Strong Functional knowledge and testing experience in the domain of Anti Money Laundering (AML) for Banking and Financial, insurance applications.
• Experience in preparation of different types of test cases for SWIFT Interface.
• Experience testing mobile applications on iOS, iPhone, iPad, Windows Phone 7 and Android
• Experience in working with well - defined Quality Assurance Process in govt. organizations.
• Experience in Adhoc testing, Integration Testing, retesting, Regression Testing, Positive and Negative Testing on Trading Stocks, Options, Mutual Funds, Account Summary, Quotes, RDC and Transfers.
• Good experience in testing and implementation of Web Services.
• Experience in running the different kind of manual & automated batch processes (EOD-End of Day, SOD- Start of Day) for conducting batch testing.
• Expert in developing test plans, test cases, test data, test checklist, defect tracking and reporting.
• Experience with Mobile application testing - iPhone, Android, Blackberry and feature phones using Simulator "Device anywhere" “Perfecto”.
• Strong knowledge and experience in all phases of Software Development Life Cycle (SDLC), Agile Methodology and QA Life Cycle (STLC).
• Experience in analyzing and understanding business requirements and functional specification documents.
• Experience in working with Control-M job scheduler/Batch schedule designer
• Good in understanding Functional specification’s created RTM’s and wrote the Test Cases based on Functional Document.
• Tested and coordinated mobile applications in both Native and Web environments and validated the mobile application functionality on physical smart phone hardware devices and virtual device Expertise in Test management tool Quality Center for Managing Test cases, Executing, Defect tracking and reporting.
• Experience in Project management tool 4sight for Managing Client requirements, Test cases, Executing, Defect tracking and reporting.
• Experience in test automation tools like HP Quick Test Pro (QTP/UFT), Quality Center.
• Good experience in User Interface Testing of client server & web based applications.
• Extensive experience in testing of client/server, WEB Based, Stand-alone and database applications developed in Java, ORACLE, UNIX and Windows etc.
• Emulators like: Device Anywhere, perfecto mobile and Simulators like: Android SDK, iOS SDK etc.
• Experience in working with BIG Data applications using HDFS, Map Reduce, Hive, PIG&Sqoop.
• Experienced in testing and validating several Transformations through ETL Testing manually.
• Experience in case creation flow for suspicious customers, creating different type of complex rules, several data transformations in Anti Money Laundering (AML) product.
• Experienced in working with the Business Analyst to understand the business process and develop Test Strategy.
• Closely worked with the developer and the other testers to solve any technical and end user issues.
• Strong communication, presentation and interpersonal skills as well as strong problem solving skills and a great team player.

TECHNICAL SKILLS:

Testing Tools: Calabash, QTP, Quality Center, Bugzilla, LoadRunner, MTM, WinRunner, TestDirector, SOAP UI, JIRAOperating Systems: Windows 7, Windows, UNIX, Linux, Android, iOS & Mac

Web Technologies: ASP, ASP.NET, HTML, DHTML, Java Script, VB Script, XML

Development Tools: Visual Studio, Eclipse, TFS

Database Technologies: SQL server, MS- Access, Oracle, DB2

Version Control Tools: VSS 6.0, CVS, Team Foundation Server (TFS)

Mobile Devices: Iphone, Ipad, HTC, Samsung android devices, Blackberry, Windows phone

Bug Reporting Tools: Test Director, Quality center, Rational Clear Quest, Ab-Initio (ETL tool)

SDLC: Waterfall, Agile, Spiral, RUP.

Business Applications: Microsoft Office Suite - MS Word, Excel, PowerPoint, Outlook.

RDBMS: SQL Server, Oracle.

PROFESSIONAL EXPERIENCE:

Confidential, Portland, OR

Sr. QA Tester

Responsibilities:

• Implemented a uniform QA process for dev team, business members and test team to follow.
• Create Test related documents such as Test Plan, Test Scenario, and Test Cases throughout the STLC.
• Work in Agile, scrum, and sprint environment in order to change the requirements and features set.
• Participated in Business Analysis, Requirement review and Technical Specs Inspection.
• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.
• Expert in writing test scripts manually.
• Created and managed system testing schedule.
• Provided test team status reports on weekly basis to the project manager.
• Created, updated and maintained the Traceability Matrix mapping the requirements
• Work in Agile, scrum, and sprint environment in order to change the requirements and features set.
• Used HP Service Test for XML based Web Methods testing
• Actively participated Agile and scrum meetings, review and developed test scenarios.
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
• Performing Multiple rounds of Test Execution using HP Service Test across various releases of services
• Conducted Functionality testing during various phases of the application using QTP.
• Performed Regression Testing by generating QTP scripts based on the business process.
• Created and maintained SQL Scripts to perform back-end testing on the oracle database.
• Participated in building automation test scripts based on BPT module of Quality Center.
• Performed Database testing using SQL queries
• Conducted GUI, Backend, Data Driven and Security Testing.
• Used HP Service Test for WSDL files validation in Web Services testing
• Conducted regression testing on new builds/versions.
• Run all automated tests in TDD
• Active participant in defining the automation framework (keyword, hybrid) with business users.
• Performed Regression Testing, Functional, UAT and Ad-hoc testing.
• Arranged weekly team meeting to assign testing tasks and acquisition of status reports from individual team members.
• Used input/output parameter in Web Service Method and operations on HP Service Test
• Conducted Bug review meeting to discuss resolution of issues
• Developed Test scenarios, Test Scripts and Test cases based on Requirements.
• Involved in coordinating with developers and business owners.
• Performed rigorous manual testing such smoke testing, Integration testing, Regression Testing, End to End Testing and System Testing.
• Performed Automation testing using QTP.
• Reported difference when confirmed as issues in Quality Center from SME’s.
• Performed backend testing using SQL queries to validate data.
• Detected, reported and tracked defects using Quality Center.
• Conducted the defect report in Quality Center.
• Interacted with the developers to report and using Quality Center.

Environment: VB Scripting, Websphere, Quality Center, QTP, MS SQL Server, Java, Web Services, XML, SOPA UI, J2EE, XML, HTML, Etc

Sr. QA Tester

Responsibilities:

• Created Test Cases, Test Scenarios in HP ALM/Quality Center ensured traceability to Business Use Cases and according to application.
• Create and report testing status matrix of each project to project and executive management.
• Involved in creating of Test Accounts in mainframe application according to the Business Requirements in utilization for testing.
• Gathered requirement for multiple devices like I-Phone, Android and Blackberry.
• Create testing strategies for Disaster Recovery (DR) efforts.
• Involved in writing test scripts manually and Tested manually as per the specification documents.
• Involved in Mobile computing testing with Windows OS, iPhone, iPad and Android Essentials including cross-browser testing.
• Conduct Agile Scrum meetings to discuss project progress and plan.
• Created and executed scripts manually for Functionality testing.
• Provide support and data as and when needed to the performance Team.
• Performed Positive and Negative testing to test response of the application under test by creating Data Driven tests.
• Form ulated detailed Test Plan, Test Cases and Testing Procedures, which included Test Cases/Scripts, Performed configuration/ compatibility and user interface testing manually.
• Writing and Executing Test cases for ios, android, blackberry.
• Conducted GUI/Usability Testing and Black Box Testing according to specifications.
• Involved in writing complex SQL queries to check the data integrity
• Performed Smoke and Sanity testing.
• Performed Positive and Negative Testing
• Basic knowledge about automation tools like Appium and Selenium and framework while working for this project.
• Performed functional testing of individual modules of the Application on iOS, Android.
• Performed Security testing and Backend testing Manually.
• Participated in conducting System testing and End to End testing Manually.
• Extensive UAT Testing Manually.
• Performed Usability and Integration testing Manually.
• Used HP ALM/Quality Center for bug tracking and reporting, also followed up with development team to verify bug fixes, and update bug status.
• Documented bugs found out during the process of testing.
• Reported Defects in Defect tracking tool of HP ALM/Quality Center by assigning Defects to developments that are encountered during testing phase based on application teams.
• Coordinate with Operations team to make sure that new platform has robust testing processes.
• Created RTM and performed Gap Analysis to ensure the requirement coverage.
• Recommend and implement naming convention for Test Cases, Test Sets and Defects.
• Collecting the metadata for the application and upload it to the store (Blackberry, Android, iPhone).
• Expertise in working with various mobile devices such as Android, Blackberry, IPhone, tablets to perform browser compatibility and configuration testing.
• Attended Weekly status meeting in reporting and provided a weekly report that includes test metrics consisting of status reports.

Environment: HP ALM/Quality Center, UNIX, Oracle, Java, DB2, HTML. .Net, MS Office, Windows, VB Script, iOS, Android, BlackBerry, Etc.

QA Tester

Responsibilities:

• Used SQL queries to validate the data between the backend and the front end
• Created test cases for various modules in MS Excel and exported them to Quality Center for Test Case Management.
• Worked in Agile Testing and participated meetings every day in iterative environment Created and maintained detailed test cases to perform various types of testing in Test Plan module of Quality Center.
• Involved in analyzing the applications and development of test cases on PropertyandCasualty platform. Performed data driven testing and parameterization using QTP.
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Worked with different modules of Quality Center such as Requirements, Test Plan, Test Lab, Defects module.
• Performed Database testing using SQL queries
• Prepared various test reports from Quality Center such as Test Execution Status, Test Execution Summary, Defect Summary/Details report.
• Involved in preparing the Automation Design document, identifying the test cases to be automated for Regression Testing using QTP.
• Experience in performing end-to-end User Acceptance Testing (UAT).
• Set-up, co-ordinate & conduct system & UAT testing with Business Analysts and end-field users after the applications were all set.
• Analysis of business requirements and system requirements of the client and also for Property and casualty modules. Used Quality Center for bug tracking and reporting, also followed up with the development team to verify bug fixes and update bug status
• Created automation scripts in QTP and made a suite of scripts when needed.
• Actively participated in Walkthroughs and Daily status report meetings.
• Conducted reviews with clients and User Acceptance Testing teams
• Analyzed Business Requirement Document and Technical Specifications Document and scripted the test cases.
• Provided the test summary report to the QA Lead and coordinated with the fellow QA to plan the test execution.
• Performed manual and functional testing on various parts of the application and used Quality Center for defect tracking
• Performed Functional Testing, Smoke testing, Integration testing, UAT Testing, Backend Testing, Regression Testing, End to End Testing and System Testing

Environment: Quality Center, ASP.Net, JavaScript, MS SQL Server, Windows, QTP, DB2, SQL Queries, MS-Office, Etc.

Test Engineer

Responsibilities:

• Created automated test scripts and Performed Functionality testing in the multiple phases of the application and analyzed the results using Quick Test Pro (QTP).
• Worked on MediTech, e/PREMIS, McKesson, 3MScripts, and All Scripts.
• Conducting testing for implementation of ICD 9 & ICD-10 mapping and crosswalk analysis.
• Entered and verified test cases for ANSI 5010 / ICD 10 implementation.
• Involved in Member creation using FACETS and assigning them to different Maine Medicaid Programs.
• Created different providers and members through FACETS.
• Involved in writing Test scenarios, Generic tests cases, detail Positive and negative test cases for ETL also Preparing ETL and SQL routines/code for performing ETL testing (system and integration testing) and Documenting the test results
• Involved in User acceptance testing (UAT) of the application.
• Tested the ETL Informatica mappings and other ETL Processes (Data Warehouse Testing)
• Involved in writing detailed test cases and executed test cases in Quality Center.
• Performed Shell Scripting and PL/SQL programming to resolve business problems of various nature
• Performed Database integrity testing by executing complex SQL Queries
• Involved in testing the EDI Transactions 270/271 & 276/277 for the HIPAA mandate
• Executed test cases developed by self or peer. Compared and analyzed actual to expected results and reported all deviations for resolution performed All phases of end-to-end testing which includes Smoke testing, Functionality testing, Integration testing, Regression testing, back end testing etc.
• Wrote SQL queries for data Validation
• Used Quality center to developed test cases in Test plan module and executed test cases in Test Lab Module and logged the defect in defect Module
• Use California MMIS Mainframe system to submit claims, collect test data, and access different software environments.
• Extensively used various joins and keys for accessing data in the database
• Used Test Director for bug tracking and reporting, also followed up with development team to verify bug fixes, and update bug status.
• Automation test with QTP record and playback, data driven the scripts.
• Validate web services using SOAP UI.
• Perform functional, regression and UAT testing for multiple releases on Enrollment, Member Services and Correspondence modules.
• Worked on Members, Providers, Claims, Configuration and Payment Modules of Facets 4.81.
• Involved in Member creation using FACETS and assigning them to different Maine Medicaid Programs.
• Analyzed the Facets Requirements/BRD’s/Gap analysis, then prepared test scenarios and test cases.
• Conducted Validations for different FACETS modules Providers, Claims and Membership
• Coordinate and document Launch Readiness Assessment and Deployment Plan.
• Create Defects and manage the lifecycle of defects using Quality Center.
• Tested web applications in a variety of browsers and involved in black box testing for both SQL and NOSQL databases
• Developed complex level queries using Facets Data Model to retrieve data from Backend.
• Responsible for gathering requirements, design and develop data warehousing ETL solutions and delivery reports
• Involved in Member creation using FACETS and assigning them to different Maine Medicaid Programs.
• Performed Database testing (Data Warehouse / ETL) on ETL validating data in Sources/Targets
• Created different providers and members through FACETS.
• Worked on different EDI scenarios for batch processing.
• Validate the date from EDI transaction in the front end as well as back end.
• Performed web services testing using Soap UI.
• Tested the HIPPA EDI, 820, 834, 837/835 transactions according to test scenarios and verify the data with FACETS on different modules.
• Testing of EDI X12 820 and 834, 835 Transaction sets for enrollment and claims processing
• Validated the 837 claims, secondary claims and member data base.
• Worked on preparation of test scenarios, test cases and data preparation for the ICD-10 transition.
• Development of SQL queries as per the request from the business team in SQL server.
• Verified the application’s functionality on different Configurations by performing Configuration Testing and Security Testing. Tested XML request and responses using SOAP UI
• Discussed the EDI related issues with development team and resolved the issues. Created and tested scenarios using positive and negative test data.
• Modified and maintained test cases with changes in application interface and navigation flow.
• Responsible for testing of different Medicare Benefit terms and Programs according to Configuration library.
• Involved in testing a claim processing system for the healthcare management client system. It allowed the user to inexpensively capture information regarding patient, summary of medical history, symptoms (ICD-10 codes), and treatment (CPT).
• Analyzed mandatory and the situational fields and compared with the user manuals for EDI.
• Tested multiple Web Application as well as Client Server Application.

Environment: TRIZETTO Facets, Edifecs transaction Management, Para soft, HIPAA EDI, HP Quality center 10.0, Microsoft visual studio shell, Ultra edit compare 8.5-0-1025, Microsoft SQL server 2008 R2( SQL server management studio), Microsoft out Look, Microsoft Office communicator 2007 R2, share point, Web service, SOA,ETL, Informatica, Data Warehouse

QA Analyst

Responsibilities:

• Analyzed system requirements and developed detailed Test Plan.
• Created and Maintained test scenarios, test cases and traceability matrixes throughout STLC
• Manually tested the web application to ensure the flow of the application functionality
• Developed and maintained Test & Traceability Matrices
• Extensively worked with BPT module of quality center in order to derive automation scripts with the help of SMEs and Business Analysts.
• Used Quality Center bug tracking tool to analyze & capture bugs, track and manage dashboard any type of updates for project release.
• Identify requirement gaps, conduct meetings and report status to the senior management.
• Worked on business requirements User Stories and Use cases with Scrum and Agile/Iterative methodology. Analyze Business Rules and defined data elements.
• Performed manual testing and maintain documentation on different types of Testing viz., Positive, Negative, Regression, Integration, System, User-acceptance, Performance and Black Box
• Functionally validated Web Services delivered in SOAP XML format as provided in specification document
• Worked with staging tables to manipulate and validate the transformed data.
• Used SQL queries in backend to validate the data transformation and storage on the target db.
• Participated in weekly meeting with the management team and walkthroughs
• Documented and reported defects within established process and tracking systems using Quality Center.
• Generated the test execution report in Quality Center to be reviewed by the QA Manager and development team