SUMMARY:

• 8 years of experience in Quality Analysis and Testing of Client/Server, and Web based applications.
• Excellent professional skills in preparation of test plans, test cases, Test Scenarios, traceability matrices and executing test cases manually and using automated testing.
• Experience with various domains like Insurance, Financial and Insurance Industries.
• Conversant with all phases of Software Development Life Cycle (SDLC) including Requirement gathering, Analysis, Design, Development, Implementation, Testing, Software quality standards, configuration management, change management, Quality procedures and effectively interpret Requirement Documents to create test plan and test scripts.
• Participated in sprint planning, sprit review, daily scrum meetings and scrum of scrum meetings as part of agile process.
• Experience in B2B, B2C, Point of Sale (POS) and Ecommerce/Retail portals web application projects.
• Strong experience testing various web - based applications including E-commerce, E-business.
• Testing skills include Functional Testing, Regression Testing; Smoke testing, Security Testing and coordinating UAT test efforts.
• Proficient in various Defect tracking tools like ALM/Quality Center, JIRA
• Develop and execute project tasks and plans that meet time lines and release requirements.
• Prepared the different test scenarios and test case matrix including Use Cases based on Functional Requirement Documents.
• Developed and maintained reusable, data driven automated test scripts.
• Expertise in management reporting using the Requirement Traceability Matrix (RTM), Daily/Weekly Status Reports, Defect Reports and Project Reports
• Interacting with Analysts and Developers for the Defect Fixes and Problem resolution.
• Defects were tracked, reviewed, analyzed and using Quality Center.
• Strong Oracle and SQL Server skills for generating Automation or Manual scripts in order to perform Database testing, generating reports and
• Ability to work with minimal direction - taking concept to analysis and potentially in QA through development, debugging, testing, defect documentation, regression and conclusion.

TECHNICAL SKILLS:

Operating Systems: UNIX, Windows NT/2000/XP

RDBMS: SQL Server, Oracle

Business Applications: Microsoft Office Suite - MS Word, Excel, PowerPoint, Outlook.

SDLC: Waterfall, Agile, Spiral, RUP.

Testing Tools: Quick Test Professional (QTP), Win Runner

Bug Reporting Tools: Test Director, Quality center, Rational Clear Quest

Databases: Oracle, MS Access, MS SQL Server

Operating Systems: UNIX, Windows 98, 2000, XP, Vista, Windows 7

PROFESSIONAL EXPERIENCE:

Confidential, Pittsburg, PA

Sr. QA Analyst/POS Tester

Responsibilities:

• Create Test related documents such as Test Plan, Test Scenario, and Test Cases throughout the STLC.
• Provided test team status reports on weekly basis to the project manager.
• Involved in manual and automated testing.
• Actively participated Agile and scrum meetings, review and developed test scenarios.
• Followed Agile Methodology to emphasize on real time communication over written documentation.
• Performed Functionality testing during the various phases of the application and analyzed the results
• Develop Integrations to related systems to exchange requirements, test plans, and defect information
• Provided professional services ranging from the mapping of business processes, data Integration between systems, technical development, and on-site software training for clients
• Tested various functions of POS application includes bar code scanner, receipt printer, cash drawer, pole display, keyboard, and serial multiplexer.
• Conducted System Testing, Regression testing, GUI Testing and Cross Browser compatibility testing during the releases and interacted with the developers to resolve any technical issues
• Involved in preparing Test Plan and Test Cases based on business requirements.
• Worked on reviewing the business documents and converting them into manual test cases and documenting them in Quality Center.
• Implemented and wrote the Test Scripts for an EMV Chip Gift/Debit/ Credit Card Solution
• Tested all hardware and ensured that all combinations of hardware connected to POS are responding properly
• Performed manual testing to conduct backend testing using UNIX shell scripts and SQL Queries
• Performed Usability and Integration testing manually.
• Supported retail business processes and functionalities including POS application and systems; merchandise processes, such as allocation, goods receiving, store transfers, return to vendor.
• Pulled information for retail POS to gather data and generate reports to track trends of sales and targets.
• Tested SOA processes and methodologies used to deliver Customer order application, New Web Application and Finance application for quality standards interface to meet customer expectation.
• Involved in validating SOAP XML specifications as per the standards.
• Involved in system &API testing for different modules
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Involved in developing Frame Works, creating reusable libraries and documented Automation Scripts, recovery scenarios and Test Parameters in QTP/UFT.
• Updated database tables to manipulate data and to ensure that the new data is being transferred to POS when it is restarted.
• Developed test scripts on Expert View and enhanced those scripts using Functional Libraries from scratch and performed regression testing for every new release using QTP as an automation tool with VB scripting.
• Maintaining Regression test suite in QTP/UFT Object model and Descriptive programming.
• Involved in reviewing complex SQL queries, views, functions and stored procedures and spotting issues before/during code migration.
• Performed Database testing using SQL queries
• Created and executed scripts manually for Functionality testing
• Executed test cases through Quality Center/ALM and reported defects in Jira.
• Conducted GUI, Backend, Data Driven and Security Testing.
• Conducted regression testing on new builds/versions.
• Developed and executed test cases test Scenarios and followed-up defects using Quality Center/ALM.
• Tracked defects using Jira.
• Arranged weekly team meeting to assign testing tasks and acquisition of status reports from individual team members.
• Conducted Bug review meeting to discuss resolution of issues.

Environment: Windows, Quality Center/ALM, SQL, QTP, VB script, POS Registers, Jira, suite, Share point, UNIX, XML.

QA Analyst

Roles and Responsibilities:

• Responsible for review of requirements from Business Functional Specifications and conducted code as well as application design walkthroughs with Business, dev team and test team members respectively to create Application Design Document.
• Created Test related documents such as Test Plan, Test Scenario, and Test Cases throughout the STLC using ALM/Quality Center.
• Worked in Agile, scrum, and sprint environment in order to change the requirements and features set.
• Performed testing on both secure and non-secure site both on mobile and web.
• Interacted with the business analysis and developers in requirements analysis, review design documents, testing and documents which are developed in to Agile, scrum, and sprint environment.
• Actively participated Agile and scrum meetings, review and developed test scenarios.
• Conducted regular project meetings calls with onsite and offsite teams.
• Attended JAD sessions and workshops with BAs, SMEs, Network Administrators and Developers
• Handling cashless transaction, routers and set parameters for PED (Pin entry device). Throughout the testing cycle generated reports and validated them manually.
• Keep track of orders from register to kitchen to cashier to presenter.
• Used JIRA for front end defect logging and Clear Quest for back and Server related defects.
• Involved in Hardware testing which included but not limited to Testing Front counter POS, Drive through i.e. single lane, dual lane, and tandem in line. Also involved in testing five front counters, 32” monitors and mini ORBS.
• Worked on various McDonald’s (Panasonic) POS, JS-930, JS 950, PAR VIGO, and PAR EVERSAR.
• Participated in Daily Standup/triage and Weekly Review Meetings.
• Actively participated in Demo/ Retrospective meetings and Planning Grooming session.
• Identify, Manage and Resolve the bugs/defects found during test execution through Defects module of Quality Center.
• Performed rigorous manual testing such Functional Testing, Smoke testing, Integration testing, UAT Testing, Backend Testing, Regression Testing, End to End Testing and System Testing.
• Involved in face-To-face configuration setting and testing HHOT (hand held order taker).

Environment: MS SQL Server, POS, QTP, Visual Studio, ALM/Quality Center, JIRA,

QA/UAT Analyst

Roles and Responsibilities

• Involved in entire Software Development Life Cycle (SDLC).
• Understand the application business logic with Business Requirements Specification Documents and functionality of application with Functional Requirements Specification Documents
• Involved in preparing the high level Test Strategy & Plan and developed Test Cases in accordance with the functional specifications.
• Used Agile Methodology to minimize risk by implementing software development in short time boxes or iterations.
• Created documentation for Verification of transactions at POS. End to End testing for daily operations at POS which involve store opening and closing procedure testing, Tax table verification, New hire confirmation.
• Also for Credit card, Debit card and Gift card authorization validation at POS and backend.
• Involve in coordinating to ensure testing of functional areas is complete, tracked and on-schedule.
• Coordinated with business users on the test script and review the test cases /executions done by the testing team and sign-off.
• Used Quality Center for executing test sets, collecting test results, and analyzing the data
• Point of escalation for the QC database for all testing phases (update, follow-up and escalate overdue issues).
• Tracked and logged defects in Quality Center and coordinated meetings with developers and business analysts to prioritize the defects, defect fixes and problem resolution
• Established Tractability between the Requirements and the Tests in Tractability Matrix using Quality Center
• Generated Defect Reports and Test case coverage reports for status meeting and also involved in resource planning for test cases coverage
• Involved in Defect Review meetings and participated in weekly meetings with project management team
• Created and maintained automated test frameworks, Test scripts in QTP for Functional Testing and Regression Testing.
• Coordination of test plan, test results and reports in central repository - Share point portal
• Worked with the business users on User Acceptance Testing by mentoring them on various aspects of testing

Environment:: POS, Agile, Quality Center, SQL Server, XML, HTML, UNIX, MS Visio, Windows XP

QA Analyst

Roles and Responsibilities:

• Involved in analyzing Business requirements/Product Design documents, specifications and development of Test Scripts, Test Cases and executing & reviewing them.
• Performed Functional, GUI, Regression, System Integration, User Acceptance, Configuration and content testing of various POS functions: Sales Transaction Set including Purchases, Purchases with Cash, Check Authorizations, Merchandise Returns, etc.
• Created test plan, test cases, scripts based on functional specification, prepared test data for testing.
• Performed black box testing- System, Integration, Regression, User Acceptance testing on web based application.
• Implemented Extensive SQL queries to verify the Data Integrity.
• Tested all jobs, software modules, Database interactions, all external interfaces, all features of the application and end to end functionality as part of System/Functional Testing.
• Responsible for creating automation scripts by using QTP with Data driven testing framework.
• Created Automation framework for future versions.
• Acted as a facilitator and liaison between the business stakeholders and the development team, aligning each others' expectation of the final product, suggesting and visualizing the solution to the business team, and providing technical insight that helps the business team to decide on achievable, realistic solutions.
• Coordinated with developers on defect fixes, priority of fixes and client requested enhancements to ensure no defects went without being addresses.
• Ensured that all the Manual Test Cases and Test execution status are updated in Quality Center.
• Involved in Release support- Release to QA, involved in environment setup, testing the Release Process.
• Made modifications to modules and data systems where necessary to resolve technical issues.
• Analyzed and defined clients business and marketing requirements.
• Setup staging environments and ran tests to recreate and analyze user problems.

Environment: QTP, Point of Sale, Quality Center 10, SQL 2008, UNIX, Java/J2ee, HTML, XML

QA Analyst

Roles and Responsibilities:

• Analyzed the Functional Business Requirements and Design documents, developed Test plans for different Test stages.
• Responsible for security testing which was accomplished by creating and logging under different fictitious login ID's.
• Developed System Test Plans, Test cases and Test Scripts.
• Tested all jobs, software modules, Database interactions, all external interfaces, all features of the application and end to end functionality as part of System/Functional Testing.
• Performed Sanity check whenever the new build has released into testing environment.
• Verified Test data validity with SQL queries
• Performed Regression and System testing by executing the test scripts using QTP.
• Experienced in writing VBscripts, Developing Framework, and Creating Object Repository.
• The efficient automation framework helped reduce maintenance efforts and new test cases and scenarios could be added for subsequent releases with quick turnaround times which reduced functional and regression test cycles and allowed manual testers to focus on new functional changes and uncovering critical defects.
• Performed backend testing using SQL queries, generated the reports to ensure the data integrity and validated the business rules.
• Responsible for reporting and tracking defects over the entire defect lifecycle using QC (Quality Center).

Environment: HP Quality Center, SQL Server, Java J2EE, MS Office, Windows NT/XP, DB2, QTP