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Quality Manager Resume

Wilkes-barre, PA

SUMMARY:

  • Warranty/Claims Business Unit Management and Negotiations
  • Multi - Department Management (QA, Field Services, Aftermarket Sales)
  • Multi-site quality system operations management
  • ISO 90 01 - 201 5 Program Developer/Manager (Certified Auditor/Lead Auditor)
  • Contract specifications review specialist (manufacturing, NDE, quality assurance/quality control)
  • Continuous Improvement Leader/ Six Sigma Black Belt
  • Data interpretation and analysis advisor for Green Belt activities
  • Approve and negotiate with subcontractors, fabricators, materials suppliers, and service providers
  • Primary company resource for ASME, AWS D1.1 &, D1.5, ASTM codes and standards interpretation
  • Excellent problem solving skills / Excellent work ethic / High level oral and written communication skills / significant global travel
  • Extensive experience in all aspects of ASME code pressure vessel manufacture and NBIC code repairs
  • Confidential / Non-Destructive Testing implementation
  • Painting and coatings application and inspection

PROFESSIONAL EXPERIENCE:

Quality Manager

Confidential, Wilkes-Barre, PA

Responsibilities:

  • Manager, QA/QC and NDE departments in the Wilkes-Barre, and Port Manatee FL, manufacturing facilities, including responsibility for the Mechanical Design Engineering’s ISO- 9001 quality management systems program in Allentown PA. Contribute to two the maintenance of two other design and manufacturing facilities QMS, as the Management representative to the authorized registration entity.
  • The manufacturing facilities produce extremely large liquid natural gas and air separation cryogenic ASME code designed heat exchangers.
  • Member of the senior management team, responsible for all aspects of the quality management program and continuous improvement.
  • Manage direct and indirect quality assurance quality control department reports, Senior Quality Engineers and Senior Welding Engineers.
  • Successfully leading the project of bringing on line a new manufacturing facility, standardizing the Wilkes-Barre and Port Manatee manufacturing and quality related business systems and procedures into one cohesive ISO-9001 quality system. This project is critical to the business, doubling its capacity to manufacture product, while maintaining APCI’s nearly 70% market share globally, with the opening of the new facility in Florida.
  • ISO-9001 Management Representative, overseeing internal auditing and auditor training program.
  • Manage the review, approval and monitoring of key global suppliers.
  • Manage “R” code stamp field service repairs and alterations to APCI equipment.
  • European Pressure Equipment Directive leader
  • AQSIC Chinese Export License leader
  • The first Quality Manager to certify an Air Products company facility to the ISO 90 01 20 1 5 QMS standard. (5 integrated facilities
  • Product lines include thousands of high and low pressure feed water heater and steam surface condenser installations for the fossil fuel, nuclear, and geothermal energy power generation industry.
  • Manage the support of the SPX European based Air Preheater business with field services within the United States.
  • SPX HT services include complete inspections services, repair, maintenance, and upgrades to existing equipment.
  • Removal of existing equipment, installation of new or replacement equipment on site.
  • Utilizing destructive, non-destructive testing and material sampling, provide power utilities with equipment life expectancy data for repair or replacement planning.
  • Responsible for department performance and profit metrics.
  • Oversee SPX Heat Transfer claims management.

Manager of quality assurance and field services

Confidential

Responsibilities:

  • Manager, QA/QC Departments in Bethlehem, PA and Tulsa, OK facilities / Field Service and Aftermarket Sales Manager in PA facility.
  • Member of the senior management team, responsible for all aspects of the quality management program and continuous improvement
  • Managed direct and indirect quality control department reports.
  • Successfully lead the project standardizing Bethlehem, PA and Tulsa, OK business systems and procedures into one cohesive ISO-9001 quality system, following the acquisition of Alstom Power’s steam surface condenser business.
  • ISO-9001 Management Representative, overseeing internal auditing and auditor training program.
  • Lead coordinator for third-party and Customer audits.
  • Facilitate continuous improvement activities through CAPA process, NCR corrective actions / analyze and validate cost savings impact of continuous improvement activities (Six Sigma, Cycle Time Reduction, SPC and Lean Manufacturing)
  • Generate and present quarterly continuous improvement reports to senior management.

Director - quality assurance

Confidential

Responsibilities:

  • Managed Quality Assurance/Quality Control Department/Welding Program (rotating heat transfer equipment).
  • Managed multi-tier direct and indirect reports / Developed and implemented business system procedures.
  • Audit and approve international subcontract manufacturing suppliers.

Quality assurance manager

Confidential

Responsibilities:

  • As a trained Six Sigma Black Belt, managed the entire continuous improvement program (13 green belts).
  • Managed quality assurance and quality control department functions, both in-house and subcontracted.
  • Audited, approved and monitored materials, service suppliers and subcontract fabricators.
  • Managed welding technicians and all aspects of Confidential, as well as NDE process controls and reporting.
  • Lead QA/QC and Manufacturing procedures improvements process (CAR/PAR program).

Welding engineer

Confidential

Responsibilities:

  • Development of welding procedures and quality control documentation.
  • Evaluation/procurement of welding equipment & consumables / Reviewed and approved all ASME material certificates.
  • Managed third-party welding consumable quality assurance testing program.
  • Performed quality audits of subcontractors for a heavy fabrication facility.

Private consultant

Confidential

Responsibilities:

  • Development and documentation of welding procedures and qualification test data. Trained, tested and supervised metal fabrication and repairs, equipment evaluation and justification, and field inspection to ASME Section IX and AWS D1.1, D1.5, and API codes.

Assistant director

Confidential

Responsibilities:

  • Developed and instructed hands-on welding and classroom theory; train in welding techniques and procedures including manual, semi-automatic, and machine-automatic methods for pipe and plate applications.

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