SUMMARY:

• Software Quality Engineer/Analyst with 8+ years of experience as QA Technical Lead, Software Test Engineer and Software Engineer
• Effectively managed multiple testing projects. Extensively involved in the entire life cycle of Project Management & leading activities like Project initiation, Test Planning, Defect Management, Strategy Development, Estimations, Resourcing, and Product Release Management.
• Experience in leading, training and managing offshore and onsite QA team (manual and automation).This also included tasks such as capacity building and deployment on suitable jobs, cross project training in the group.
• Good Working Knowledge on Ecommerce, Telecomm, Insurance, Banking Domains
• Defined and improved QA processes towards recognized industry standards with a focus on automation, testing methodologies and tools.
• Experience in working with Agile/Scrum/Waterfall methodology.
• Hands on experience in testing - Desktop/Mobile/Tablet based applications.
• Hands on experience in testing Apps.
• Proficient in ATG Framework, Endeca,BCC
• Quick Learner with Good Presentation and Analytical Skills

TECHNICAL SKILLS:

Platforms: Windows 10/8/7/Vista/XP, UNIX

Mobile Platforms: iOS, Android OS

Programming: HTML, CSS, XML, Shell Script, JavaScript, SQL

Database: Oracle, MySQL, MS Access

Test Automation: Selenium Web driver

Virtualization: Citrix,Oracle Virtual Box

Bug Tracking: Jira, HP Quality Center, Elementool, Bugzilla

Applications: MS Office, CVS, XML Spy, Araxis,Rational Rose

WORK EXPERIENCE:

Confidential, CA

Technical QA Lead

Responsibilities:

• Proactive Team Lead - Good Experience handling a team of 10-15 members- offshore/Onshore.
• Worked on Testing and leading a new Venture for Verizon - ‘Red Ventures” - Verizon working with a Partnership for business development to increase the online sales & Telesales Market.
• Test lead for ATG Conversion of Prepaid Module, In addition lead Complex Projects which played important role in improving the business/revenue of the Company.
• Performed ecommerce application testing across various web platforms - Desktop (Multi browser), Mobile & Tablet (IOS/Android).
• Worked on testing efforts for Integration testing with different interfacing applications like POS (Point Of Sale), Payment System, Fraud /Credit Card Validation Check System, Billing System, Messaging systems.
• Hands on Experience working on Automation tools - Selenium Webdrvier.
• Experience in writing clear, concise and comprehensive Test Strategies, Test plan cases and test scripts for the installation,GUI,functional,system,performance,integration,Regression and End to End Testing which uses multiple API’s.
• Actively participated in Project Kickoff meetings/Requirements gathering and interact with Business/CAM/Stake holders/Vendors of the project.
• Used HP Quality Center (ALM), JIRA to track quality assurance metrics, like Defect densities, open defect counts. Worked on generating Daily Testing Status Reports to send across the Project teams.
• Participated in Daily Defect calls to represent the project team and interact with Project management teams/Development/UAT testing teams.
• Good Experience handling cross functional projects involving multiple interfacing teams.
• Highly efficient in performing acceptance testing and in certification of the test before handling the module to UAT Team.
• Coordinated with the Project team for triaging the defects where required.

Software Test /QA Engineer

Responsibilities:

• Worked for Verizon wireless as a Contractor thru Insight Global
• Performed extensive manual and automation testing of Ecommerce applications across various web platforms - Desktop (Multi browser), Mobile & Tablet (ios/Andriod).
• Worked on testing Complete Redesign of Verizon wireless Website.
• Actively involved in testing the New Verizon Plans for every Production releases.
• Worked on multiple NDA projects - which involves sensitive information
• Worked on small to medium sized projects - created high level scenarios that are mapped to requirements, write test cases and mapping them to requirement using Quality Center.
• Worked on testing efforts for Integration testing with different interfacing applications like POS (Point Of Sale), Billing System, Messaging systems.
• Good understanding of relational databases and Client server concepts.
• Extensive experience in BCC,Endeca for Business rule validations and integration testing
• Expertise in XML/API Testing

Software Test Engineer

Responsibilities:

• Test software application, which helps states to establish health insurance exchanges mandated by the Affordable Care Act. It provides states with comprehensive software and support services, designed to function independently or to be integrated with health care and IT systems.
• Responsible for Plan Management, Insurance Carrier Modules
• Working with Product Manager/Business/developers to come up with test plan, Test Strategies, Traceability Matrix.
• Create and review test cases at module levels for each domain functionality
• Executing test cases during the feature testing, Regression, Sanity, Smoke testing in production
• Performed Database Testing and Integration testing using SOAP UI, also tested the Interfaces
• Performed API Testing, Compatibility Testing, Equivalence Testing.
• Performed Security testing with the Application and identified the critical issues
• Updating JIRA with root cause analysis by working with developers and apply the learning to next phases of the project

Software QA Engineer

Responsibilities:

• Test a location based child monitoring service that allows parents to stay informed of their children’s whereabouts using mobile phones.
• Created and executed test cases for various components of the application
• Created and maintained Valid Data Definition document
• Executed tests (ad-hoc, usability and regression) in QA and production Environments
• Analyzed software failures and reported issues to development thru Bugzilla
• Also, performed bug fix verification testing
• Performed multi OS and cross-browser compatibility testing using IE, Firefox, Chrome and Windows 7, Windows XP and iOS
• Participated in regular project team meetings to discuss testing status and strategies
• Communicated with QA team members and developers to resolve testing issues
• Validated calendar data stored within a database table for grey box testing
• Installed and set up SDK-based Android Virtual Device for testing Android mobile version
• Performed testing on Native application and mobile application on iOS platform.

Web Application Testing

Responsibilities:

• Authored test cases, devised test plans and participated in multiple projects running concurrently
• Carried out manual black box testing to ensure the application was functioning as per the design documentation and functional requirements
• Involved in System, Functionality, Regression, and User Acceptance testing
• Responsible for daily test regression runs, result reporting, highlighting and filing critical issues, and follow-up on the issues upon resolution
• Successfully met aggressive implementation deadlines, coordinated activities with builders, the SQA team, and technical partners
• Provided status reports of the assigned projects, including daily updates, scheduling and overall quality assessment

QA analyst

Responsibilities:

• Tested, validated and certified various reports on Front End and Back End
• Represented QA in all phases of product development including requirement, design, coding, testing, implementation, code reviews and support
• Conducted detailed analysis of software development requirements to determine testability
• Managed defect tracking and defect reporting
• Evaluated test results for accuracy and completeness
• Provided On-site/Offshore support
• Analyzed application, system, and security errors. Escalated issues to developers and verified results
• Created and maintained test cases and test documentation for various functional scenarios

Systems Engineer

Responsibilities:

• Developed Reports using Crystal Reports and tested the Reports in UI and Database
• Experience working with Rational Rose, CVS
• Involved in all phases of product development including requirement, design, coding, testing, implementation, code reviews and support
• Conducted detailed analysis of software development requirements to determine testability
• Created and maintained test cases and test documentation for various functional scenarios, reported bugs in bug Tracking tools.
• Coordinated with Onsite Development Team.