SUMMARY:

• Over 20 years of overall IT experience.
• 15 years of performance/automation testing experience, 9 years of performance testing team lead/managerial experience.
• Well versed in ERP, CRM and SCH enterprise deployments(SAP, Oracle, Peoplesoft, Siebel, BaaN)
• Business requirements analysis and decomposition into high - level test cases, commensurate test scripts and the communication of assumptions, risk and dependencies.
• Extensive experience leading the Manual/Automation/Performance Testing proposal authoring and the estimation of effort and cost.
• Multiple years engaged in the delivery of the Assessment, Modeling, Execution and Analysis framework using a risk-based approach for software quality testing.
• Extensive experience with the presentation of results to all audiences, including but not limited to, project stakeholders, town hall and the C-level.
• Key contributor in the deployment of Automation and Performance Testing CoEs.
• Responsible for the deployment of the performance and automation testing infrastructure(HP Performance Center, MOFW, LOFW, stand-alone controller)
• Experienced in custom data loading for SUT/AUT environment prep
• Extensive experience testing both front-end and back-end application processes via batch and webservices/queing solutions.

TECHNICAL SKILLS:

Testing Tools: HP LoadRunner 8.0 - 12.53, Keynote Mobile, HP Business Availability Center, HP QuickTest Pro 11.0, HP ALM Quality Center 12.5, HP Performance Center 12.5, soapUI Pro, Rational Performance Tester, Quest Software TOAD, Wily Introscope, SoapScope, WinSQL, BMC Patrol, Alcatel-Lucent VitalSuite, Solar Winds.

Protocols: HTTP/HTML, Citrix, RTE/RDP, ODBC, SAP, SAP Web Siebel Web, PeopleSoft Enterprise, FLEX, Java Vuser, C Vuser, .NET, FTP,, TruClient Firefox/IE

Defect/Config Management: JIRA, HP ALM, Clarity

Enterprise Packages: SAP ECC, SAP CRM, Documentum, Isomorphic Smart Client, LabWare LIMS, PeopleSoft FSCM, Siebel, Baan IV, Baan V, Jacada, MS SQL Server, Oracle 8 - 11g, IBM DB2, BEA Weblogic, IBM Websphere, BEA Tuxedo(Peoplesoft),, Siemens Soarian Financials.

Languages: C/C++, Siebel eScript, Baan 4GL, ANSI SQL, XML, VB.net, VB 6.0, Java, JUnit/JUnitPerf, T-SQL, PL/SQL

OS: Solaris, HP-UX, AIX, Windows Server

Networking: Basic TCP/IP, Router (Wired/Wireless) Setup, WAN

Project Methodology: ISO, CMMI Level 2, RUP, Agile

PROFESSIONAL EXPERIENCE:

Confidential

Performance Testing Lead

Responsibilities:

• Developed the WBS and resultant budgets for the multiple performance testing engagements within the company.
• Reporting of project and resource status to the PMO.
• Wrote and delivered multiple presentations for the project stakeholders including the VP and C-levels (measures of success, status, post-test analysis, kickoffs)
• Provided technical oversight of script development(SAP, Citrix ICA, Web http/html)
• ETL/Batch Processing performance testing on AS/400 using Terminal Emulation.
• Represented client interests in the negotiations and procurement of the HP Performance Center SaaS solution including a full needs assessment.
• Lent expertise to multiple performance testing efforts both inside and outside of my primary project responsibilities.
• Disseminated best practices and a performance testing framework aimed at conducting the performance testing effort for multiple projects.
• Acted as the liaison between TCoE and the client’s internal infrastructure teams to address test environment configuration and hardware needs.
• Made recommendations on the deployment and configuration of the performance testing infrastructure on a global basis.
• Development of hand-off documentation of lessons learned for both script development and environment config.
• Participated in the Assessment, Modeling, Execution and Analysis phases of the performance testing engagement.
• Responsible for first-pass result analysis and bottleneck identification.
• Performance Test Infrastructure Evaluation
• Guided client through the selection and implementation of HP Performance Center via HP SaaS offering
• AUT architecture evaluation for suitability of testing.
• Deep-dive with AUT development team.
• Development of a program-level performance testing strategy.
• Development of project-level test plans.
• Directed day-to-day activities of the performance test team.
• Managed client expectations, acting as first line of defense for the team as issues arose.
• Assisted in making the determination of the applicable measurements and metrics.
• Determined data requirements and extrapolated the data model from the technical and business specifications.
• Responsible for determining the appropriate test types(baseline, load, stress, volume) and the applicable testing methodology(profiling/benchmarking)
• Configured performance tests in Performance Center(runtime settings, scenario scheduling, timeslot management)
• Debugging and script resolution guidance for transaction failures and failed tests.
• Responsible for the reporting and presentation of the performance testing results both in written form, graphs, HTML-based reporting.

Confidential

Performance Testing Lead

Responsibilities:

• Daily stand-up status and weekly client status along with serving as the liaison between the internal consulting group and our internal clients.
• Facilitated and contributed to process improvement workshops moving the performance testing activity closer to a Performance Testing COE
• Test strategy development and elicitation of performance goals with my functional testing and client-side business counterparts.
• Performance Testing infrastructure set-up including MOFW, LOFW, stand-alone controller, MI Listener in a hybrid virtualized and physical hardware configuration inclusive of a private cloud hosted off-site.
• HP Performance Center upgrade project member 9.52 to 11.51
• Test Planning inclusive of budget and schedule.
• Designated client contact for status and remediation of issues pertaining to schedule and budget.
• Drove the adoption, planning and execution of performance testing for the web-based and services related application components.
• LoadRunner performance script development, correlation rules, parameterization, content checks, and custom functions in C.
• All of the necessary contentcheck rule creation, in-script correlations, analysis of the data returned by the server for appropriate web reg find string identification and unique data constraints, heavy parameterization including the use of an external database for unique key data requirements.
• The determination of recording options and LoadRunner script development issue resolution through product discovery and the use of vendor white/red papers and release notes.
• Distillation of functional requirements into functional pathway selection for LR script development and determining what the captured transactions should be.
• Responsible for 100% of the LoadRunner script development including HTTP/HTML, Citrix and ODBC for my assigned projects.
• Built the test scenarios and performed all the necessary testing and monitoring.
• Mobile performance testing of mobile web applications using Keynote, after demo and prototyping with NeoLoad and Perfecto.
• Coordinated the efforts to build database snapshots and refresh the environment between tests, pushing the client towards automating those functions.
• Delivered comprehensive results presentations and recommendations to the stakeholders via excel exports ultimately residing in PowerPoint.

Confidential

Performance Testing Lead

Responsibilities:

• Daily stand-up status and weekly client status along with serving as the liaison between the internal consulting group and our internal clients.
• Facilitated and contributed to process improvement workshops moving the performance testing activity closer to Six Sigma management methodology.
• Test strategy development and elicitation of performance goals with my functional testing and client-side business counterparts.
• Performance Testing infrastructure set-up including MOFW, LOFW, stand-alone controller, MI Listener in a hybrid virtualized and physical hardware configuration inclusive of a private cloud hosted off-site.
• HP Performance Center upgrade project member 9.52 to 11.0
• Test Planning inclusive of budget and schedule.
• Designated client contact for status and remediation of issues pertaining to schedule and budget.
• Drove the adoption, planning and execution of performance testing for the web-based and services related application components.
• LoadRunner performance script development, correlation rules, parameterization, content checks, and custom functions in C.
• Implemented VTS by building standardized functions and deploying via .h
• Implemented the EMC SDK for Documentum performance testing via LoadRunner.
• QTP POC to vet GWT web add-in.

Confidential

Performance Testing Lead

Responsibilities:

• Test strategy development and elicitation of performance goals with my functional testing and client-side business counterparts.
• Performance Testing infrastructure set-up including MOFW, LOFW, stand-alone controller, MI Listener in a hybrid virtualized and physical hardware configuration inclusive of a private cloud hosted off-site.
• Test Planning inclusive of budget and schedule.
• Designated client contact for status and remediation of issues pertaining to schedule and budget.
• Use of TOAD for SQL Server to examine opportunities to improve the inline SQL and Indexes.
• Determined all of the applicable performance counters for both the web and application server inclusive of a web services server along with the database server.
• Responsible for 100% of the LoadRunner script development including HTTP/HTML, Citrix and ODBC.
• Built the test scenarios and performed all the necessary testing and monitoring.
• Coordinated the efforts to build database snapshots and refresh the environment between tests, pushing the client towards automating those functions.
• Delivered comprehensive results presentations and recommendations to the stakeholders via excel exports ultimately residing in PowerPoint.

Confidential

Software Quality Assurance Test Manager

Responsibilities:

• Conducted tools evaluations for iTKO Lisa, soapUI 3.6, IBM RFT and QA TestComplete.
• Built POCs for each tool candidate to arrive at purchase justification along with conducting the “intended use verification” activity for each successful candidate.
• Integration of SoapUI Pro test cases in LoadUI
• Built a custom HL7 XML file generator to satisfy 1000 test cases via datasources and the test case runner in SoapUI
• Responsible for the day-to-day management and goal setting of a 8 member team (5 manual functional testers, 2 automation, 1 performance)
• Daily stand-up status and weekly client status along with serving as the liaison of the external consulting relationship between Roche and Fusion Alliance, Roche and their third party vendors(software test tools, services and development teams).
• Collaborated with client-side SMEs to drive best practices for the implementation of a test automation framework.
• Drove the adoption, planning and execution of performance testing for the web-based and services related application components.
• Cost tracking and budgeting along with human resource scheduling against the project plan along with new resource on-boarding.
• Implemented the defect submission and tracking templates and process along with test case, script and execution guidelines.
• Responsible for the early life-cycle validation and verification.
• Cooperating with clients/users and senior staff as required to agree to the testing strategy to be employed.
• Maintained awareness of testing alternatives at a level where they could be analyzed and the most effective testing strategy could be selected per Roche SOPs.
• Provided guidance on the testing of DROID and iOS versions of the application on tablet form factors.
• Utilized testing knowledge and experience to assess and advice on the practicality of testing process alternatives.
• Directed the manual test script development, standardization, refactoring and ultimately determination of suitability for automation testing.
• Built the RTM and participated in the script review process.
• JIRA setup and defect tracking, including the template for the required defect attributes.
• Testing for cross-browser functionality(IE, Safari, Chrome)

Confidential

Performance Testing Lead

Responsibilities:

• Engaged in LoadRunner 9.5 script development using (Web HTTP/HTML, Web Click and Script, AJAX Click and Script, Oracle(2-Tier) and custom C libraries for GMD platform invocation)
• ETL/Batch Processing performance testing on AS/400 using Terminal Emulation.
• All of the necessary contentcheck rule creation, in-script correlations, analysis of the data returned by the server for appropriate web reg find string identification and unique data constraints, heavy parameterization including the use of an external database for unique key data requirements.
• The determination of recording options and LoadRunner script development issue resolution through product discovery and the use of vendor white/red papers and release notes.
• Distillation of functional requirements into functional pathway selection for LR script development and determining what the captured transactions should be.
• Standardization of code into multiple functions, ultimately creating libraries for handling the asynchronous requirements for the Cognos web client and PeopleSoft specific LR script development issues around state management. This improved development efficiency helped standardize development between multiple scripting resources.
• Assisted in mentoring junior LR script development staff.
• Performance environment maintenance along with general product troubleshooting through product updates, release notes and HP SSO.
• Responsible for mapping out data relationships between various financial data elements for PeopleSoft GL and AP functionality via code traces in the absence of ERDs.
• Conducted face-to-face meetings with the business analyst community and program management to discern KPIs.
• Using KPIs as a starting point along with production throughput history from multiple APM sources, the LoadRunner scenarios were modeled in excel to reflect per and multi-hour transaction volume targets.
• Refinement of the LoadRunner scenarios and build-out of the related UCML to storyboard the scenario models being run.
• Use of HP SiteScope for high-level web/app/db monitoring, SolarWinds for network monitoring, and AIX’s top,iostat,vmstat for DB, PeopleSoft performance monitoring for app-specific drilldown for SQL, module/line of code identification.
• Maintenance of HP Performance Center infrastructure
• Collection and summation of measurements and their metrics/KPIs into program-level reporting.

Confidential

Performance Testing Manager

Responsibilities:

• Development of the SOWs to procure the performance testing engagements.
• Developed the WBS and resultant budgets for the multiple performance testing engagements within the company.
• Reporting of project and resource status to the PMO.
• Wrote and delivered multiple presentations for the project stakeholders including the VP and C-levels (measures of success, status, post-test analysis, kickoffs)
• Provided technical oversight of script development(.Net, Citrix ICA, Web http/html)
• ETL/Batch Processing performance testing on AS/400 using Terminal Emulation.
• Represented client interests in the negotiations and procurement of the HP Performance Center SaaS solution including a full needs assessment.
• Lent expertise to multiple performance testing efforts both inside and outside of my primary project responsibilities.
• Disseminated best practices and a performance testing framework aimed at conducting the performance testing effort for multiple projects.
• Acted as the liaison between HP consulting and the client’s internal infrastructure teams to address test environment configuration and hardware needs.
• Made recommendations on the deployment and configuration of the performance testing infrastructure on a global basis.
• Development of hand-off documentation of lessons learned for both script development and environment config.
• Trained infrastructure SMEs in the use of the Loadrunner Analysis module.
• Participated in the Assessment, Modeling, Execution and Analysis phases of the performance testing engagement.
• Responsible for first-pass result analysis and bottleneck identification.
• Performance Test Infrastructure Evaluation
• Guided client through the selection and implementation of HP Performance Center via HP SaaS offering
• AUT architecture evaluation for suitability of testing.
• Deep-dive with AUT development team.
• Development of a program-level performance testing strategy.
• Development of project-level test plans.
• Directed day-to-day activities of the performance test team.
• Managed client expectations, acting as first line of defense for the team as issues arose.
• Assisted in making the determination of the applicable measurements and metrics.
• Determined data requirements and extrapolated the data model from the technical and business specifications.
• Built usage and user profiles via UCML
• Responsible for determining the appropriate test types(baseline, load, stress, volume) and the applicable testing methodology(profiling/benchmarking)
• Configured performance tests in Performance Center(runtime settings, scenario scheduling, timeslot management)
• Debugging and script resolution guidance for transaction failures and failed tests.
• Responsible for the reporting and presentation of the performance testing results both in written form, graphs, HTML-based reporting, performance dashboards(Dundas Charting and Gauges)

Confidential

Performance Testing Lead

Responsibilities:

• Installation and configuration of the LoadRunner suite.
• Performance testing cycle management.
• Developed a performance testing plan.
• Interaction with the business and IT counterparts along with project management to move the development, assessment and decision-making process forward on implementation objectives around performance.
• Project management and project sponsor-level reporting of performance findings.
• Coordination of efforts between the performance test team and the application infrastructure team helping make recommendations on resource allocation to mitigate performance bottlenecks.
• LoadRunner performance script development, correlation rules, parameterization, content checks, and custom functions in C.

Confidential, NA

Performance Testing Lead

Responsibilities:

• Provided guidance on the development of Supplemental Specs.
• Installation and configuration of the LoadRunner suite, including Mercury Diagnostics and SiteScope Lite.
• Hardware selection and software selection.
• Performance testing cycle management.
• Performance testing hardware configuration (hardware install, OS install, performance testing infrastructure design)
• Developed a performance testing strategy and the associated performance testing plan for a major technology architecture implementing PeopleSoft Enterprise Financials 9.0.
• Drove the development of standardized logging of performance metrics.
• Data test bed seeding through the use of PL/SQL.
• Determination and construction of usage models.
• Interaction with the business and IT counterparts along with project management to move the development, assessment and decision-making process forward on implementation objectives around performance.
• Project management and project sponsor-level reporting of performance findings.
• Coordination of efforts between the performance test team and the application infrastructure team helping make recommendations on resource allocation to mitigate performance bottlenecks.
• LoadRunner performance script development, correlation rules, parameterization, content checks, and custom functions in C.

Confidential

Performance Testing Lead

Responsibilities:

• Providing performance testing expertise to a variety of clients on major project initiatives in both a sales-support and staff augmentation capacity.
• Provided guidance on the development of Supplemental Specs, with full participation in the Inception, Elaboration and Construction phases.
• Developed a performance testing strategy and the associated performance testing plan for a major technology architecture implementing a SOA based on WSDL conformant Web Services, MQ Series, WSAD, Ratabase, and the AION rules engine.
• Drove the development of standardized logging of performance metrics.
• JAD session for the deployment of external test harnesses based on JUnitPerf.
• Responsible for the milestones in the inception, elaboration, and construction phases of performance project deliverables.
• Responsible for assisting in the development of KPIs and performance test scenario models.
• Data test bed seeding through the use of VBscript based macros against a terminal emulation software package for mainframe application testing.
• Determination and construction of usage models.
• Interaction with the business and IT counterparts along with project management to move the development, assessment and decision-making process forward on implementation objectives around performance.
• Project management and project sponsor-level reporting of performance findings.
• Coordination of efforts between the performance test team and the application infrastructure team helping make recommendations on resource allocation to mitigate performance bottlenecks.
• Use of custom logging, Introscope, web log analyzer data, and LoadRunner analysis module along with excel to present a cohesive picture of the performance landscape.
• Provided LoadRunner experience and training to multiple resources across multiple projects as senior performance test team member to help resolve issues with performance script development and LoadRunner best practices.
• All testing was conducted via HP Performance Center

Confidential

Sr. Performance Test Analyst

Responsibilities:

• The installation, configuration, administration and execution of tests on the Mercury Interactive TestDirector 8.0 Enterprise platform. Coupled with the Administration of all the related software/hardware components for the software to function (Windows Server 2000/SQL Server 6/2000, IIS).
• I also piloted the integration of TestDirector with components of the IBM Rational suite of products(Clearquest, RequisitePro)This was done in an effort to affect the way we execute our testing.
• I developed the business case for the purchase of Siebel Diagnostics and an effort to affect the point at which performance testing could begin. This was a major challenge to the organization from cost justification to the implementation.
• All of the associated installation and configuration of this product feature was performed by me in conjunction with the system administration group.
• Provided overview of functionality to the development team, overseeing the practical application of the product and incorporating it into our SDLC.
• I developed the business case for the creation of a QA lab to house all of the associated hardware with the TestDirector and LoadRunner software environments, along with QuickTest assets.
• Served as the Performance Testing advocate in a “Guru” level role for the organization, extending the use of the performance testing infrastructure beyond our primary project and into other areas of the organization as a viable tool to support the QA effort of the Client Server Development Group.
• Introduced the organization to the best practices revolving around performance testing for both Siebel and software development in general as a means to reduce the costs associated with poorly performing software.
• This effort included but was not limited to Director-level and Managerial communications as well as peers from training to general product knowledge.
• The development of the performance testing vocabulary and the process of the facilitation of performance testing requests.
• The implementation of multi-phased testing for our major upgrade effort (Siebel 7.02 to Siebel 7.7) encompassing load/stress/baseline/volume/capacity/component-level testing.
• The implementation of Topaz to serve as an early warning system for the transactions response times associated with Adminastar Federal lines of business.
• Responsible for presenting the business case to the entire contractor community to allow for the implementation of the Topaz clients at their respective sites.
• Served in an advisory role for the transition of the Topaz monitoring to a newly formed Application Service Monitoring Group chartered by our client.
• Responsible for the performance test planning, script development, execution and analysis of performance test results in conjunction with the consultation of subject matter experts.
• Documentation of multiple items associated with performance test planning and post-test analysis.
• Identification of performance impacting SQL.
• Coordination of the performance test efforts between my team, application development, the infrastructure team and our client.
• Siebel Developer, Tier 3 Production Support, VB.net development of utilities.
• QuickTest Pro developer to assist with the completion of functional testing milestones.
• Testing of Web-based (J2EE, .NET) applications developed internally across multiple-tiers for performance bottlenecks.
• ETL/Batch Processing performance testing on AS/400 using Terminal Emulation.