PROFESSIONAL SUMMARY:

• A QA Analyst with 3 years of experience on both mobile and web platforms. I am seeking and hoping to leverage my knowledge, skills, and creativity to deliver a great quality at your company.

TECHNICAL SKILLS:

• Web Platforms: Windows 8/7/Vista/XP, Mac OSX
• Mobile Platforms: iOS, Android
• Database: SQL
• Bug Tracking: JIRA, Bugzilla, Pivotal Tracker, Visual Studios
• Test Case Mngmt: TestRail, Xray(Jira), TestLink
• Browsers: MS Internet Explorer, Mozilla Firefox, Chrome, Safari, Opera
• Collaboration Tool: Slack, Hipchat
• App Distribtution: Testflight
• Formal training in black box
• Understands the software development and QA life cycles
• Recognition and implementation of QA methodologies and tools
• Develop and maintain comprehensive testing documentations: Test Plans, Test Suites, and Test Cases
• Skilled in identifying and reporting software defects in clear and concise manner

PROFESSIONAL EXPERIENCE:

Confidential, Fremont, CA

QA Analyst

Responsibilities:

• Perform blackbox testing for both web and mobile application
• Create testcase documentation and bug reports, for both web and mobile platforms, using Visual Studios
• Verified application via cross - browser and cross-platform testing, verification testing, and regression testing
• Collaborate with other QA Team members in improving the team skill set and executing QA best practices
• Work closely with the Engineering team and the Product Owner to verify features implemented and bug fixed

QA/Data Researcher

Responsibilities:

• Verify that all the data researched match the business requirement via content testing
• Report any data discrepancies found during data investigation using the tools provided by LeadGenius like CrowdGenius
• Provide recommendations of steps and/or suggestions to fix the issue through via QA analysis of error types in the Lead Gen Synopsis
• Conduct research on companies for specific data pertaining to projects requirements
• Examine and perform data mining to fulfill business requirements, which is then entered in the LeadGenius database
• Consistently working on multiple projects as QA and Data Researcher for outreach research

QA Analyst

Responsibilities:

• Created and maintained test plans using approved software methodology guidance
• Assisted with creating documentation such as test scenario templates, use cases, and test management plans and reported to Bugzilla
• Wrote, executed, and added functional test cases to regression test suite
• Performed cross browser testing on Chrome, FF, IE10 on Windows 7/8 and Safari
• Ran functional, regression, and usability testing, tested the integration with other social media tools

Mobile QA Tester

Responsibilities:

• Verified a VOIP based application on iOS and Android for communications and voice data transfer competing with Skype, Viber etc.
• Created and executed test cases for the application components (registration, dial/call, call history, messaging, contacts, settings, help)
• Performed functional testing, usability testing, and regression testing
• Analyzed software failures, reported issues found on Bugzilla, then performed bug verification once fixed

Quality Tester

Responsibilities:

• Conducted monthly failure rate (MFR) review with major repair centers and distribution centers across the globe Generated tangible actions based on products performance trends or process weakness
• Drove investigations, failure analysis, root cause, containment, corrective actions for process improvements to prevent issue recurrence
• Managed critical issues in a timely manner
• Ensured that quality goals and performance measurements are met