SUMMARY:

• Having 9 yrs. Of IT experience with expertise formulating, testing plans through analysis of business, System & Functional Testing, Performance Testing, Black Box Testing, Regression Testing, DWH (ETL) Testing, SOAP UI(API), Interface Files (Visa/MC/Diners/CUP/Amex/JCB,Crystal Reports, Defect coordinator, Estimation, Test coordination, E2E Testing,Mobile testing,Web Application testing, Security testing, POS(Point of Sale) and User Acceptance Testing (UAT).
• Expertise in Functional test planning, Test Cases Design, Test Environment Setup, Test Data Setup, Defect Management, Requirements Analysis & Gathering (RTM), Cross functional training.
• Liaise with BA and Solution Group and analyze the solution provided and convert them into high level scope points for the QA team.
• Worked with Technical Architect, DBA, Dev. Team, Network team and Test Manager to identify functional & performance bottlenecks & release delivery.
• Has knowledge of Neustar, New Relic and JMeter2.1 for Performance Monitoring & Volume, Load and Stress Tests for Web Server applications & Web Services.
• Worked with team in designing customized hybrid framework (Keyword Driven & Data Driven) using QTP/UFT.
• Collect and report test results through various metrics reporting tools and communicating with key stakeholders on a regular basis.
• Experience in using bug - tracking tools like JIRA, Quality Center, Rational’s Clear Quest, CTL Issues Database
• Have worked within an Agile Scrum development team structure to deliver the business objectives of the project.
• Good understanding of Software development Methodologies and Software Life Cycle (SDLC).
• Identify QA/Testing risks and provide alternative solutions as well as risk mitigation.
• Experience of working as Team Lead with vendor/ third party QA team to deliver Core/ Client projects as per Organizational processes and procedures.
• Have experience in preparing and managing the Daily & Monthly Status reports, Scope & Estimation, Resource Management.
• Active Participation with the team member’s in review meetings to evaluate the progress & performance.
• Self-sufficient, flexible, and motivated team player capable of managing several activities simultaneously.
• Excellent communication and interpersonal skills; accustomed to working in both large and small team environments.

TECHNICAL SKILLS:

Technologies: C, C++, SQL, XML,Vb.Net

Automation & Defect Management Tools: QTP 11 (UFT), Quality Center (Now known as ALM), JIRA, Rational Software like Clear Quest and Clear Case, L- Notes.

Intranet Technologies: SharePoint and SVN

Operating System: Windows and Linux

Browser: IE, Mozilla Firefox, Chrome, Safari

PROFESSIONAL EXPERIENCE:

Confidential

POS/EMV QA-Project Coordinator

Responsibilities:

• Provide project estimations. Planned and supervised the project milestones, deliverable and schedules with Stores & IT project manager.
• Involved in managing issues and resolution tracking for every POS/EMV rollout release and Communicate issues found during testing and propose recommendation where appropriate.
• Worked very closely with Stores Operation Manager & Designated project Manager in IT to follow up on issues raised during rollout.
• Efficiently manage EMV rollout code version mapping for all the stores, including all 4 concepts, i.e. BBBY, BABY, HARMON and CTS.
• Responsible for giving sign off for EMV rollout Functional, Financial End to End scripts prepared by QA.
• Delivering the Final implementation Test plan and Approach to Project Director.
• Work as single point of contact between IT, Configuration Team, Store operation w.r.t to EMV roll out starting from deployment in the EUA lab to test and then finally to production.
• Determine deliverable roadmaps and identify the changes in business requirement owing to enhancement brought about with each release of the new POS application.
• Responsible for handling/coordinating daily and weekly project status call and team meeting.
• Effectively work with the Training department to define the steps required to provide material needed to create training transactions with the new enhancement.
• Responsible for giving technical sign off for every POS/EMV rollout training material to be used by cashiers.
• Well versed with POS Cash register, Barcode scanner, Credit/Debit Card reader i.e. Pin Pad.
• Worked and Tested different tender type with Dual/Credit/Debit/MerchCredit/GiftCard and completed Debit encouragement, Forced Debit rollout.
• Effectively used Controller to review the Electronic Journal of the desired Transaction in order to resolve financial call outs.
• Work with developers to ensure transaction flow Downstream via TNS, AJB and are settled properly in T-logs and help the QA team in handling the basic Pin pad configuration i.e. Cashback turn on & off, payment selection screen flag etc.

Environment: Agile Methodology, Security Controls, AJB, TNS, Epicor, T-Logs, JIRA, RM Tracker,QC

Confidential

Test Specialist

• Involved as a PRIME SME for the Core releases
• Involved & responsible for a closure report of a release & mitigation plans for upcoming release
• Involved in Test Scope & Estimation and worked closely with manager in order to manage Resource Management.
• Work with Agile team testing and external QA teams to validate acceptance criteria
• Interact with the product delivery team; participate in product requirement/design reviews to provide input on completeness of functional requirements, product designs, and schedules
• Involved in giving walk-through & High level scope/scenarios for the complex requirements
• Participated in Defect management process followed by giving in-depth analysis of the missed issues found at client side.
• Actively participated in requirement testing under functional phase for Thick & Thin client,SOAP-UI(API),DWH.
• Responsible for giving schedule training to new team member about PRIME & QA process adherences.
• Responsible for reviewing the script, tracking daily status, defect call etc.
• Perform initial debugging procedures by reviewing configuration files, logs, or code pieces to determine breakdown source and then assign to the developer in order to reduce the ‘Invalid’ defect from QA team.
• Contributed knowledge sharing to ‘Documentation’ & ‘Prime Academy Team’.
• Contributed effort towards implementing POSTMAN for API testing.
• Responsible for correctness & data verification and Validation by QA team under JIRA & QC.
• Worked closely with an automation team in order to prepare scripts & screen validation under QTP/UFT.
• Performed Build Acceptance Testing (Smoke Test) for every build release to QA using QTP/UFT Scripts
• Involved in Testing for loading of POS/Visa CTF files and validating them as per VISA specification.

Environment: Agile Methodology, Security Controls, PL SQL, SQL, XML, Desktop Application, HTTPS/HTML, Web Services, Oracle 9i, Java, SharePoint, Quality Center, JIRA, SVN, VMware, QTP/UFT,Vb.net, SOAP UI (API)

Confidential

Lead Test Engineer

• Involved as a PRIME lead for the Core/Client releases
• Interact with the product delivery team; participate in product requirement/design reviews to provide input on completeness of functional requirements, product designs, and schedules
• Review documentation such as business and technical specifications (PDP,SON,TDN) in order to ensure that the Client requirement are clearly met & tested followed by which give walk-through to team members
• Provide first level support for UAT, Integration testing & API testing.
• Participate in reviewing the script, tracking daily status, defect call, issues raised by external QA team (Think Soft & Cap Gemini).
• Review & Comment on Involved in Extensive testing for FRAUD GUARD 2.1, Case Management2.1 & Dispute Management 2.1 upgraded version.
• Expertise in Configuration Setup for Prime/Online.
• Created user Roles and Profiles, security controls and shared settings for system & functional testing.
• Uploading and Maintaining the test cases in ALM
• Maintaining test execution results in Quality Center for UAT & Functional testing
• Executing & Analyzing the automation scripts run on a daily basis during night
• Represent as overall Lead for delivering the release with set expectation & responsibility.

Environment: Agile Methodology, Security Controls, PL SQL, SQL, XML, Desktop Application, HTTPS/HTML, Web Services, Oracle 9i, Java, SharePoint, Quality Center, JIRA, SVN, Workflow, RDMS, Drool File,Vb.net,API.

Confidential

Senior Testing Engineer

• Work with Agile team testing and external QA teams to validate acceptance criteria
• Preparation of Test Cases based on the PDP & TDN for System & Regression Testing.
• Interact with the client to call and update on major issues and their impact on the release.
• Work towards the updating of ‘TS Prime Shakedown & Regression suite’ after every release
• Involved in Extensive testing for PRIME, Collector, FRAUD GUARD, Case Management, Dispute Management, Instalment, Transaction Processing via Visa, Master, Amex, Diners incoming files, Report Manager, Manual Authorization, mobile app (Sign up)etc.
• Tracking & Reporting Patch retest report, Attending Client Call.
• Preparing data for Blank Institution for testing & documentation department for every release
• Perform Test Execution (Smoke Testing, Functional, Adhoc testing, Mobile Testing and Regression Testing). Direct and monitor other testers during test execution
• Involved in API & Functional testing(XML & DWH) for every quarter releases.
• Participate in reviewing the script, tracking daily status, defect call etc.
• Adhere to defect tracking process; document software defects, using a defect tracking tool (JIRA & Quality Center), monitor the progress in a timely manner, escalate aging and priority defects
• Review documentation such as business and technical specifications (PDP,SON,TDN) in order to ensure that the Client requirement are clearly met & tested followed by which give walk-through to team members

Environment: Agile Methodology, Security Controls, PL SQL, SQL, XML, Desktop Application, HTTPS/HTML, Web Services, Oracle 9i, Java, SharePoint, Quality Center, JIRA, SVN, Workflow, Tibco, RBS, Drool, Workflow.

Confidential

Senior Testing Engineer

• Preparation and modification of UAT Test Cases based on the fixes provided.
• Execution of UAT Smoke test for every release after finalization of Priority issues fixed
• Became member of CCB and actively participated in analyzing the issues reported by a team member and placing them in a different category as per their functional/nonfunctional roles.
• Defect Reporting and Tracking using “Clear Quest”.
• Testing on various browsers like Mozilla Firefox, Safari and IE 7.
• Involved in RTM(Requirement Traceability Matrix) Refinement and updating Test cases based on new specifications
• Server Testing like server replication and Sticky session
• Performed Smoke/Sanity Testing, System testing, Functional, Ad-hoc testing and Regression Testing

Environment: Agile Methodology, Security Controls, HTML, Java Script, JSP, Web Services, Oracle 9i, Win2k and Mac.X.