SUMMARY:

• Over 12 years of experience in the Software Quality Assurance field
• Hands on manager responsible for testing all products and supporting systems
• Proven track record for high quality product delivery
• In depth knowledge of QA process, SDLC and all required documentation
• Hands on experience working in Agile/Scrum software delivery teams
• Strong black and grey box testing skills
• Tested client - server and web systems, API’s, web services and advertising using DART
• Tested crossed browser and platform compatibility
• Tested database scripts and stored procedures on MS SQL server
• Experience developing Fitnesse tests and suites within a test automation framework
• Experience developing VB scripts and batch files
• Strong organizational skills, good team player
• Attention to details and passion for quality

TECHNICAL SKILLS:

Operating systems: Win 7,Win XP embedded, XP/2000/NT/9x/3.x, MS - Dos 6.2, Unix

Databases: MS SQL, MS Access

Software/Tools: VSS, SVN, CruiseControl, Bugzilla, FileMaker Pro, GHOST, System Commander, Microsoft Office, PasswordSafe, Sharepoint, DART Ad Manager, Rally, Wiki

PROFESSIONAL EXPERIENCE:

Confidential, Pleasant Hill, CA

QA Manager

• Textmunication provides cutting-edge mobile marketing solutions to help businesses to be cost-effective, have proven ways to reach current and new customers and boost sales.
• Work with developers and business owner to create test plan and test cases
• Test business application modification for SMS delivery, campaign creation and reporting
• Participate in creating and testing of tutorial videos

QA Manager

• Globalware Solutions was the leader in customized global supply chain management solutions.
• Tested online store releases for full store and checkout only with new features and improvements
• Worked on bringing new online stores live by making sure designs match customer specification
• Tested OPS (Operating Support system) releases
• Tested crossed browsers compatibility (IE, Firefox, Chrome and Safari)
• Tested APIs using test application and internal API page
• Deployed all builds to QA environment using CruiseControl
• Created automated test cases and suites using Fitnesse to have coverage of regression test for all stores
• Run database scripts in QA environment on MS SQL server and verified results
• Added user stories, documented test cases and results in Rally
• Created and updated wiki pages with testing information
• Worked as a member of Scrum team by participating in morning standups, planning meetings, demos and retrospectives

QA Manager

Responsibilities:

• Worked on building a strong team with the advanced knowledge of product and technology to ship good quality and reliable releases to customers
• Managed people that were working on many concurrent projects
• Provided training and support for all new QA team members to learn product and to adapt SCRUM methodology
• Participated in all phases of SCRUM cycle: planning meeting, morning standups, end of sprint demo and retrospective
• Was responsible for the SCRUM task board, spreadsheet, done list, retrospective document, etc
• Focused on getting feedback to developers as soon as possible which is vital for higher quality releases
• Developed QA release criteria for jukebox and web systems: smoke and release candidate test, smoke test for new features and running automated test suites
• Participated in bug review meetings, assigned and prioritized bugs after these meetings
• Kept Bugzilla up to date with release numbers, new products and components and accounts for new employees
• Made sure that all releases went through all required testing phases with the best knowledgeable team member to perform this task
• Provided estimates for team's test deliverables
• Worked with development team on defining Fitnesse automation test framework for the client and web applications
• Maintained QA servers, databases and backups
• Worked with IT group on upgrading QA environment and matching it to production
• Worked with the development and IT teams to create better release processes
• Was able to manage the team while continuing to be an individual contributor

Software Quality Assurance Engineer

Responsibilities:

• Performed testing on all systems: client (jukebox software and hardware), supporting web systems Ecast Central and Operations Support, RPC servers, Web Services, Billing, advertising using DART Ad Manager and APIs
• Tested some jukebox and RPC releases by myself which were recognized as the most successful and bug free releases to production
• Used Visual Studio and other editors to modify code for testing purposes
• Tested database scripts, patches and stored procedures on MS SQL server. Used queries (select, update, etc) to verify the results
• Tested video and audio files (MPG, FLV, SWF, WMA)
• Tested jukebox and IMS network connections. Protocols used: TCP/IP, SSL
• Tested crossed browsers and platform compatibility (IE, Firefox, Chrome, Opera, Safari) including different browser versions
• Tested Facebook, Twitter and other social applications incorporated to run on jukeboxes and IMS products
• Created test case documents and Regression document for all systems, which did not exist before. Able to create test cases with and without functional specification
• Maintained all QA documents in VSS up to date
• Filed bugs in Bugzilla for all products
• Created and updated wiki pages with all necessary team and project information
• Created automated test cases and suites using Fitnesse, VB scripts and batch files
• Modified existing automated test cases and scripts to reflect new code changes

Software Quality Assurance Engineer/Test Lead

Responsibilities:

• Wrote Test Plan for the projects
• Prepared corresponding Test Suite for the project
• Monitored the day-to-day activities of a small group of black-box testers at a project level
• Distributed test team assignments
• Tracked the progress of subordinates on assigned tasks
• Provided technical assistance as required
• Prepared and posted releases for the customers with the release notes using FTP site
• Documented all project activities including weekly test reports and Final Release Report

Software Quality Assurance Engineer

Responsibilities:

• Tested all software developed by Aramova, Inc. including Gearbox Connection Kit and MobileManager
• Wrote test cases and Functional Test Outlines for different parts of the product
• Tested different browser installation and cross browser compatibility (IE, Netscape, AOL) including different browser versions
• Automated test scenarios using in house tools and batch files
• Run test cases for all types of test during software development cycle including Unit, Acceptance, Localization and Regression
• Maintained the test environment including installation of the supported OSs on the test machines, creating GHOST images of those OSs
• Bug filing and tracking in FileMaker Pro
• Worked with disk and imaging tools such as GHOST and System Commander
• Performed documentation test including Help, Public Functional Specification, End User Guide and Administration Technical Support

Confidential, Oakland, CA

SQA Tester/ Project Lead

• Tested the web-based email application for different email clients and online store software
• Communicated with programmers and sales team on the on-going basis
• Wrote daily reports for SQA work and distributed those between staff
• Completed summary reports, provided presentations on weekly meetings
• Checked browser and platform compatibility
• Performed different kinds of Software Testing: Functionality, Boundary, Tree, Stress, Chaos and Regression
• Wrote detailed bug reports and verified bug fixes
• Maintained bug tracking database up-to-date using FileMaker Pro
• Provided computer troubleshooting as needed