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Quality Assurance Analyst Resume

Bloomington, IL

SUMMARY:

  • Senior Quality Assurance Engineer with over 15 years of experience in Software Testing. Gather data & Requirements; write Test Plans and Test Cases; automate Test Scripts; create test environment, lab, methodology, data and test bed; implement CMM;
  • Test Applications both at UI Level and at non UI Service Layer Level - perform SQL queries retrieving records;
  • Shell scripting, Defect Report and Publish Report; ensure scheduled Project delivery, develop test strategy, automate QA, Implement and test software development life cycle process for development teams;
  • Excellent communication skills in developing and leading teams; QTP and Load Runner Scripting and Quality Center & Performance Center Administration.

TECHNICAL SKILLS:

Languages: SQL, HTML,JAVA, Perl, C++, PL/SQL, Siebel, ETL, DB2, Web Sphere 5.1.2, J2EE, Micro Soft .Net, XML, etc.

Tools: PVCS-Dimension, PCMS-Process Modeler, Microsoft Project, Clear Case, Clear Quest, Process Max, Eclipse,CICS,DB2,Tivoli,Tuxedo,Excel,Word,Visio, TFS,etc.

Operating Systems & Databases: UNIX, AIX, Linux, Windows NT, Windows XP, OS/390, MVS, VAX/VMS, Sun Access, Oracle, DB2, dbase, Lotus Notes, Informix, Informatica, Business Object, AS 400, Microsoft Studio Ultimate 2010, etc.

Automated Test Tools: QTP 10.0, Test Director 8.2, Load Runner 11.0, Rational SQA Robot & Load Test, Compuware QA Run, QA Director, QA Load, WinRunner 8.2, Mercury Quality Center 9.2, Performance Center 9.1, Silk Test, Empirix and Radview Suite

Methodologies: RUP, AGILE, SEI-CMM, Object Oriented Program, ITIL, Traditional Life Cycle SDLC

PROFESSIONAL EXPERIENCE:

Confidential

Quality Assurance Analyst

Responsibilities:

  • Design and Create Functional and Non-Functional Test Plan, Test Case, and Test Matrix.
  • Perform Testing - Functional, Regression, Integration, System, Non-Functional and Performance.
  • Design and create of performance testing scripts using LR VUGen 11.0.
  • Design and create of performance testing scenarios using LR Controller 11.0
  • Analyzing and reporting performance test results using LR Analysis 11.0
  • Worked with Mercury Quality Center 11.0 to log defects, saving QTP scripts and running them from Quality Center.
  • Working as a Team lead supervising and coordinating other Team members for the completion of projects
  • Organize Status meetings weekly & defect status meetings daily and weekly.
  • Discuss, mentor, and/or train current employees on general testing techniques.
  • Used QTP (11.0) and Web Service Testing (SOAP)
  • Carry out Load, Stress and Duration Testing with Performance Center 11.0. Some are Client Server Application involving File Transfer while others Web - http protocol. Perform Functional (QTP ) and Performance Testing (Load Runner 11.0). Some are Client Server Application involving File Transfer protocol and some are ODBC protocol involving Database but most are Web - http protocol. Saving VuGen Scripts in Performance Center and then creating Scenario and running Load, Stress test and Duration Test and analyzing and publishing results.
  • Creating and carrying out Modular Data driven framework for QTP scripts, Functions, Object Repository, Data sheets, Driver Scripts, Result, etc.
  • Creating and carrying out Modular directory framework for Load Runner Scripts, Analysis, Result, Test Plan and Test Case folder.

Environment: HPQC, Java, C, HTML, Oracle, Windows 7, Dot Net, C, ASP.Net, HTML, UNIX.

Confidential

Quality Assurance Analyst

Responsibilities:
  • Design and Create Functional and Non-Functional Test Plan, Test Case, and Test Matrix.
  • Perform Testing - Functional, Regression, Integration, System, Non-Functional and Performance.
  • Design and create of performance testing scripts using LR VUGen 11.0.
  • Design and create of performance testing scenarios using LR Controller 11.0
  • Analyzing and reporting performance test results using LR Analysis 11.0
  • Worked with Mercury Quality Center 10.0 to log defects, saving QTP scripts and running them from Quality Center.
  • Working as a Team lead supervising and coordinating other Team members for the completion of projects
  • Organize Status meetings weekly & defect status meetings daily and weekly.
  • Discuss, mentor, and/or train current employees on general testing techniques.
  • Used QTP (10.0) and Web Service Testing (SOAP)
  • Carry out Load, Stress and Duration Testing with Load Runner 11.0. Some are Client Server Application involving File Transfer while others Web - http protocol. Perform Functional (QTP ) and Performance Testing (Load Runner 11.0). Some are Client Server Application involving File Transfer protocol and some are ODBC protocol involving Database but most are Web - http protocol. Sometimes we are being resorted to QTP (10.0) Scripts recording and engaging them in LoadRunner Controller to simulate Load. Performance Center 9.1 was also used. Exporting VuGen Scripts to Performance Center and then creating Scenario and running Load, Stress test and Duration Test and analyzing and publishing results.
  • Creating and carrying out Modular Data driven framework for QTP scripts, Functions, Object Repository, Data sheets, Driver Scripts, Result, etc.
  • Creating and carrying out Modular directory framework for Load Runner Scripts, Analysis, Result, Test Plan and Test Case folder.

Environment: Test Link, Java, C, HTML, Oracle, Windows XP, Dot Net, C, ASP.Net, HTML, AS400.

Confidential, Bloomington, IL

Quality Assurance Analyst

Responsibilities:
  • Design and Create Functional and Non-Functional Test Plan, Test Case, and Test Matrix.
  • Perform Testing - Functional, Regression, Integration, System, Non-Functional and Performance.
  • Design and create of performance testing scripts using LR VUGen 11.0.
  • Design and create of performance testing scenarios using LR Controller 11.0
  • Analyzing and reporting performance test results using LR Analysis 11.0
  • Use and Administer of Test Link Defect Tracking tool.
  • Used QTP (10.0) and Web Service Testing (SOAP)
  • Carry out Load, Stress and Duration Testing with Load Runner 11.0. Some are Client Server Application involving File Transfer while others Web - http protocol. Perform Functional (QTP ) and Performance Testing (Load Runner 11.0). Some are Client Server Application involving File Transfer protocol and some are ODBC protocol involving Database but most are Web - http protocol. Sometimes we are being resorted to QTP (10.0) Scripts recording and engaging them in LoadRunner Controller to simulate Load. Performance Center 9.1 was also used. Exporting VuGen Scripts to Performance Center and then creating Scenario and running Load, Stress test and Duration Test and analyzing and publishing results.

Environment: Test Link, Java, C, HTML, Oracle, Windows XP, Dot Net, C, ASP.Net, HTML, DB2

Confidential, Hoffman Estates, IL

Quality Assurance Test Validation Analyst

Responsibilities:
  • Gather requirements, write test plan, test matrix and test cases
  • Perform Functional, Integration, Regression and System testing.
  • Logging defects, retesting them.
  • Database query - retrieval, insertion and deletion of Records,
  • Unix Shell Scripting using VI editor.

Environment: Java, UNIX, C, HTML, Oracle, Windows XP, WebSphere, Apache, JIRA, etc.

Confidential, Oakbrook, IL

Quality Assurance Analyst / QA Lead Tester

Responsibilities:
  • Perform Performance and Functional Testing in Confidential Lifetrack Plasma Project. Reviewing Business Requirements and Design Documents and writing Test Plans and detailing it down to Test Cases. Tracking Donor, Lab and Distribution of Lifetrack Plasma materials.
  • Perform Functional (QTP 10.00 ) and Performance Testing (Load Runner 9.5). Scripts recording and engaging them in LoadRunner Controller to simulate Load. Performance Center 9.1 was also used beside Controller. Exporting VuGen Scripts to Performance Center and then creating Scenario and running Load, Stress test and Duration Test and analyzing and publishing results.
  • Worked with Mercury Quality Center 9.2 to log defects, saving QTP scripts and running them from Quality Center.
  • Working as a Team lead supervising and coordinating other Team members for the completion of projects
  • Organize Status meetings weekly & defect status meetings daily and weekly.
  • Discuss, mentor, and/or train current employees on general testing techniques.

Environment: Quality Center 9.2, Java, HTML, Oracle 10.0, Linux.

Confidential, Chicago, IL

Quality Assurance Analyst / QA Lead Tester

Responsibilities:
  • Gathering the requirement documents, providing feedback to the Business Analysts as necessary
  • Involved in Black Box testing, Integration testing, Regression testing, Acceptance testing and System testing.
  • Involved in creating, updating and execution of Test Cases using the Quality Center.
  • Functional, Back End and Performance testing.
  • Logging defects, retesting them.
  • Assisted in setting up and maintaining test lab environment for different projects.
  • Perform Functional (QTP 10.00 ) and Performance Testing (Load Runner 9.5). Scripts recording and engaging them in LoadRunner Controller to simulate Load. Performance Center 9.1 was also used beside Controller. Exporting VuGen Scripts to Performance Center and then creating Scenario and running Load, Stress test and Duration Test and analyzing and publishing results
  • Organize Status meetings weekly & defect status meetings daily and weekly.
  • Discuss, mentor, and/or train current employees on general testing techniques.

Environment: Quality Center 9.2, Dot Net, C, ASP.Net, HTML, MS SQL Server 2005, Windows XP.

Confidential, Chicago, IL

Quality Assurance Analyst / QA Lead Tester

Responsibilities:
  • Performed Performance and Functional Testing in Confidential . Reviewing Business Requirements and Design Documents and writing Test Plans and detailing it down to Test Cases.
  • Perform Functional (QTP /WinRunner) and Performance Testing (Load Runner 9.1). Some are Client Server Application involving File Transfer protocol and some are ODBC protocol involving Database but most are Web - http protocol. Sometimes we are being resorted to WinRunner (8.2) or QTP (9.2) Scripts recording and engaging them in LoadRunner Controller to simulate Load. Performance Center 9.0 was also used. Exporting VuGen Scripts to Performance Center and then creating Scenario and running Load, Stress test and Duration Test and analyzing and publishing results.
  • Perform Functional Testing (Regression, Integration, System and UAT Testing), Test Script Validation and Reporting Defects as well as follow-up on those Defects.
  • Quick Test Pro 9.2 and Win Runner 8.2 for Functionality Testing - synchronization - customizing objects by using GUI Map Editor and Virtual Object Wizard - creating GUI checkpoints and Text checks - use of data driven testing - data parameterization - database checkpoint - database verification. Exporting QTP scripts to Mercury Quality Center (9.2) and QTP scripts successful replay of business processes.
  • Testing SOA (UDDI, WSDL, SOAP, RPC, XML, ESB) based Applications both internally and externally. Risk Support Tool (RST) Application designed to improve underwriter’s risk taking employing common services used by Merlin Application both real time such as (http) and invoking batch modules through RPC as well. External involved B2B interface between Confidential and its sister company LOYD Insurance to extract relevant information industry wise - SOA platform using either or a combination of EDI, JCA, SOAP, Message Queuing, XML, WSDL.
  • Testing People Soft HR Module such as Employee- Manager Skill and Competency Evaluation, Department Move, Hiring Employee, Hiring Consultant, and Hiring POI, and so on.
  • Working as a Team lead supervising and coordinating other Team members for the completion of projects
  • Organize Status meetings weekly & defect status meetings daily and weekly.
  • Discuss, mentor, and/or train current employees on general testing techniques.

Environment: Java, ASP 3.0, J2EE, DB2, Mainframe, AS/400, HTML, DHTML, Quality Center, Toad and SQL Navigator connecting to Oracle 10g database, Confidential Rational Clear Case 7.0, Confidential Rational Clear Quest, CAST 2.0.,MSSQL 2005, CITRIX, Unix, WebSphere, etc.

Confidential, Chicago, IL

Quality Assurance Analyst

Responsibilities:
  • Carry out Load, Stress and Duration Testing with Load Runner 8.0. Some are Client Server Application involving File Transfer and MSSQL protocol since Database is MSSQL while others Web - http protocol. Sometimes resorting to WinRunner or QTP Scripts recording and engaging them in LoadRunner Controller to simulate Load with the help of Windows Terminal Service in the absence of suitable Load Runner Protocol NYS Lock Box Application Architecture consists of Image File Server, Database Server and Doctus Application Server involving Files and Image transfers as well as export and extracts of Reports concerning Taxes and Documents. Hyperion is also using File Transfer Protocol but MSTA and Proposal Wizard - RSI Integration is HTTP protocol.

Environment: Quality Center 8.0, Java, C, HTML, Oracle, Windows XP, Dot Net, C, ASP.Net, HTML, MS SQL Server 2005

Confidential, Chicago, IL

Quality Assurance Analyst

Responsibilities:
  • Quality Assurance Test Validation and Software Quality Analysis of Trading Software Equity Options 2.0 designed for trading options.
  • Oracle database query - insertion and deletion of Records, Unix Shell Scripting using VI editor and Emacs Editor.
  • Monitoring I-Link TIBCO Rendezvous Bus, FIX Gateway, Hip-Hop, Trading Engine activities in UNIX logs - trading subscription and publication.
  • Use of QA Run for Functionality and QA Load for automation Testing.
  • Report defects and following up on those defects until fixed.

Environment: Java, Linux, C, HTML, Oracle, Windows XP, Tibco, FIX

Confidential, Chicago, IL

Quality Assurance Analyst

Responsibilities:
  • Quality Assurance Test Validation and Software Quality Analysis of Trading Software Market Controller designed for Electronic Trading instead of on the Floor.
  • Oracle database query - insertion and deletion of Records, Unix Shell Scripting using VI editor and Emacs Editor.
  • Use of QA Run 4.9 for Functionality Testing - synchronization - creating GUI checkpoints and Text checks - use of data driven testing - data parameterization - database checkpoint - database verification.
  • Use of QA Load 5.0 for Load and Stress Testing - parameterization of data - creating image and text check.
  • Regular reconciliation of Price and Output files to cross check Clearing Activities.

Environment: Java, Linux, C, HTML, Oracle, Windows XP, Radianz, LIFFE (London Financial Exchange)

Confidential, Chicago, IL

Quality Assurance Analyst / QA Lead Tester

Responsibilities:
  • While Testing Loan Records through Web, we ensure both functionality and load of this N-tier application (starting from Client Browser to Web & Application Server and then to database server and finally Staging Server to stage External Applications).
  • Use of Quick Test Pro 6.5 and Win Runner 7.5 for Functionality Testing.
  • Use of Load Runner 7.5 for Load and Stress Testing.
  • Beside QA Testing, administration PVCS Tracker and Clear Quest for Issue logging and Defect Tracking, adding Users and editing existing Users, etc.

Environment: Java, Linux, C, HTML, Oracle, Windows XP

Confidential, Chicago, IL

Quality Assurance Test Validation Analyst

Responsibilities:
  • Quality Assurance Test Validation and Software Quality Analysis of Trading Software Equity Options 2.0 designed for trading options.
  • Oracle database query - insertion and deletion of Records, Unix Shell Scripting using VI editor and Emacs Editor.
  • Monitoring I-Link TIBCO Rendezvous Bus, FIX Gateway, Hip-Hop, Trading Engine activities in UNIX logs - trading subscription and publication.
  • Use of QA Run for Functionality and QA Load for automation Testing.
  • Report defects and following up on those defects until fixed.
  • Quality Assurance Test Validation on Software Quality Management – I-Link TIBCO Rendezvous – sending and processing orders on Options and Futures.
  • Oracle 8I database, Unix Shell Programming.

Environment: Java, Linux, C, HTML, Oracle, Windows XP, Tibco, FIX

Confidential, Chicago, IL

Quality Assurance Test Validation Analyst

Responsibilities:
  • Quality Assurance Test Validation on Internet. Testing Various Internet Projects like Polo Builders,U.S. Mint (Treasury), Glaxo Pharmaceutical, Actonel of Proctor and Gamble Pharmaceuticals, Zosyn, Wrigley Chewing Gum as well as fixing HTML Codes.
  • Use of Mercury products (Winrunner 5.01, Test Director & Loadrunner (6.5)).
  • While Testing Glaxo Smith and Kline, Actonel from Proctor & Gamble, Zosyn Internet site, we ensured the functionality as well load and performance of this N-tier application ( Client Browser – Application Server – Server – Database Server ).
  • Oracle and SQL Database Administration for Wrigley Chewing Gum Project – Installation & Administration
  • Unix Server Installation and Administration
  • PVCS Installation and Administration

Environment: Java, UNIX, C, HTML, Oracle, Windows XP, MSSQL, ASP, WebLogic, Apache, PVCS, etc.

Confidential, Chicago, IL

Quality Assurance Test Validation Analyst

Responsibilities:
  • Quality Assurance Test Validation on mobile calls placing and billing payments. Testing mobile phone placements – receiving calls, transferring calls, call forwarding, both on GUI interface and on Internet – helping customers on Billing Payments.
  • Writing Test Plans and Test Cases. Perform functional, regression and integration testing. Report Defects and follow up on those defects.
  • Use of WinRunner to automate our manual test cases.

Environment: Java, UNIX, C, HTML, Oracle, Windows XP, WebLogic, Apache, PVCS, etc.

Confidential, Schaumburg, IL

Quality Assurance Test Validation Analyst

Responsibilities:
  • Quality Assurance Test Validation as well as Test Team Lead in charge of Internet Banking Project Called Integrion. Application developed for executing Transfer Transaction such as Transferring Funds like Transferring money from Checking Account to Savings Account, Bill Payment, Customer Services like Checkbook Order, Stop Payment, as well as Obtaining Account History, Account Details, etc. Front End was UNIX Environment (Netscape Navigator 3.4 & 4.0 and Microsoft Internet Explorer 3.0 & 4.0) and Backend was Mainframe Environment (DB2 Database using QMF & SPUFI).Responsible for Design, Development and Testing (Functionality, Integration and Regression) of Software. MQ series to Interface between Java (UNIX) front end and Mainframe (CICS & DB2) backend. Use of Rational ( SQA Robot and SQA Load Test ) automated Test tool.

Environment: Java, UNIX, C, HTML, Mainframe, Windows, WebLogic, Apache, Lotus Notes, etc.

Confidential, Cedar Rapids, IA

Quality Assurance Test Validation Analyst

Responsibilities:

  • Worked as Quality Assurance Team Lead in ISN Platform (Intelligent System Network). Testing Telephone Call Origination to Termination through Automated Response Unit and through Manual Operator Console in both AIX UNIX and Windows Environment. Coordinating Team Members in Testing On-Line Editors in MVS TSO/ISPF Environment. Submission of Batch Jobs, Conversion Programs, Dumpers, Checking Host to Host, Host to Servers; Approving Packages and Migrations. Project Assessments, Labor Assessments, Reviewing Requirements, Design Documents and Writing Test Plans.

Environment: Java, UNIX, C, HTML, Mainframe, Windows, Lotus Notes, etc.

Confidential, Harrisburg, PA

Programmer Analyst

Responsibilities:
  • Worked as a Programmer in MVS TSO/ISPF Environment both as a CICS COBOL and as Batch Programmer.
  • Debugging COBOL Codes.
  • Reviewing Requirements and Design Documents.

Confidential, Chicago, IL

Programmer Analyst, Quality Assurance Analyst & Business Analyst

Responsibilities:
  • Programming Analyst and Software Testing for several Clients of Confidential Group such as Oklahoma Gas & Electric, MFS, IMI, etc. Testing of different Software in Scientific, Business and Statistical Applications.
  • Participate in the Design of the Product and Release from the beginning to the End. Responsible for Signing off each product after completion.
  • Maintained and Developed Financial and Pharmaceutical Application Programs using Cobol, Cobol II in Mainframe Environments.

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