SUMMARY:

• Solution - oriented professional with a dedicated 12 years of Quality Assurance experience, leading the appropriate testing and delivery of quality software, products, systems, and applications to meet business, market and customer needs, utilizing blended onshore/offshore delivery model.
• Skilled in Managing, planning and implementing new processes, procedures and tools for quality assurance testing, defect tracking, status reporting and problem solving
• Strength in guiding the design and execution of automated and manual testing strategies to identify risks and issues, design effective mitigation solution, and enhance the on-time delivery of quality systems.
• Strategic & Operational Planning
• Budget and Resource Planning & Management
• Mentoring QA resources
• Customer & Partner Relations
• Agile process training to the QA team
• Systems Development Life Cycle & Test Life Cycle
• QA Strategy, Definition & Execution
• Test Automation Design Best Practices on HP automation tools
• Coordinated and Build Performance test center of excellence
• Team Development & Leadership
• Metrics & Status Reporting
• CMM Processes, Procedures & Standards
• Risk & Issue Management
• Release & Change Management
• Quality Center and Microsoft Test management
• Mobile, Web, Performance, Load, System, Functional, Unit & User Acceptance Testing (UAT), Database testing, API, Solr and CouchBase testing.
• Offshore Onsite team management - average 25 resources team
• Good domain knowledge in the below areas
• Uniform commercial code filing and search
• Real property filing and search
• Business Entity and Flood zone searches
• Medical Research & Database searches
• Point of Sale (POS) and payment systems with EMV

TECHNICAL SKILLS:

Automation & Manual Test Tools: Soap UI, HP QTP, HP Quality Center, HP Performance Center (Load Runner), Microsoft Test Management, TFS, MS VSTS, Seapine SCM & Test Track, BrowserStack, JIRA, Test Link

Operating System: UNIX, Linux, Windows Servers, DOS

Programming languages: VBScript, C, TSL, HTML, XML, VB, Cucumber

Database Systems: Solr, Couchbase server, Oracle 10g/11g, Microsoft SQL Server, Postgres SQL

Other Software/ Libraries: Visual Source Safe, Microsoft Office (Word. Excel. PowerPoint, MS-Access,), Team Tracker, Optitrax, Team Foundation Server FileZilla, Putty, Bamboo continues integration, Git

PROFESSIONAL EXPERIENCE:

Confidential , Alpharetta, GA

Sr QA Analyst

Responsibilities:

• Payment network and POS terminals testing for Fully integrated and Semi Integrated solutions
• Build coordination and deployment of drivers and packages on different terminals
• Smoke and Regression testing on Mobile, attended and unattended POS terminals thru different communication types - USB, HID, Bluetooth, Ethernet and Serial
• Encryption and decryption for different encryption types on various terminals
• UAT and QA certification on final build
• Forms, multimedia and other files loading into POS terminals
• Testing with Different communication types and payment cards (contact, contactless and chip cards)
• EVM Card testing with Collis and Vantiv Viable Tools
• Apple Pay, Samsung Pay and contactless card testing
• Bug tracking and management using JIRA
• Test case management tool Zephyr and Test Link
• Terminal management system test environment setup with SQL DB
• Database testing using SQL queries
• Build coordination with Bamboo for all packages
• Key injection, Package and configuration file signing by following PCI guidelines
• Estate manager web app and web service testing and test environment maintenance
• Preparation and Review of Manual Test Approach, Test Cases and other QA artifacts
• REST Automation test case creation and execution for the API testing using SoapUI Pro
• Automation test environment setup which includes Linux VM setup using vagrant
• Cucumber automation feature file creation on the Ruby frame work
• Automation test suite maintenance on stash with Git
• Test scenario identification and test data gathering for the functional, regression and performance test teams
• UAT Test Case preparation and walkthrough for each releases
• Cross group/company and offshore coordination
• Open source testing tool analysis
• Leading and mentoring Offshore QA team of 10 members

Confidential , Sandy, Utah

QA Manager

Responsibilities:

• QA Lead Role for a Technology upgrade project at client end
• Leading offshore QA team of 20+ members
• Define roles, Assign and clarify areas of responsibility,
• Client - vendor coordination
• Preparation and revision of QA Estimation and Resource planning
• Agile/Scrum process practice, training and domain ramp-up to the offshore team
• Resource allocation and management
• Participate and Contribute to PBI planning and backlog grooming, Daily scrum meeting, sprint planning, sprint execution, sprint review and sprint retrospective
• Manage and guide the Manual and Automation test teams throughout the test life cycle
• PBI/Requirements, User Stories & Acceptance Criteria, Use Case, Wire Frame and Definition of done review with the Business stakeholders and Technical team
• Test Environment setup - Data indexing in Solr and Couchbase Servers, API application deployment, Smoke testing and the QA release notes
• Coordinate build migration and development release notes and conduct shakeout testing to check build stability
• Review and address PPQA findings and process gaps in Testing and Defect life cycles
• Streamline new process and procedures for better QA practice and to avoid conflicts
• Preparation and Review of Manual Test Approach, Test Cases and other QA artifacts
• REST Automation test case creation and execution for the API testing using SoapUI Pro
• Solr and Oracle DB data verification using Solr queries and SQL queries
• Test scenario identification and test data gathering for the Web and Mobile app functional, regression and performance test teams
• Test Cases, Bugs, and Impediments Management in Microsoft Team foundation server
• UAT Test Case preparation and walkthrough for each releases
• Cross group/company coordination
• Build relationships with dependent groups/teams
• Synchronize schedules and resolve issues
• Defect Root Cause analysis
• Organize and conduct Triage meeting to discuss and prioritize the impediments
• Conduct and execute functional, and Regression testing in each sprint and publish QA certification on each release with performance testing findings and suggestions
• Organize and conduct Manual and automation test report review with the project team and the business stakeholders
• Exploring in new tools for continues integration - Jenkins and functional automation

Confidential

QA Manager

Responsibilities:

• Managing QA team of 30+ members
• Define roles, Assign and clarify areas of responsibility,
• Performance management
• Mentoring
• Hiring and Staffing
• Client - vendor coordination
• Preparation and revision of QA Estimation and Resource planning
• Track project development and team costs
• Agile/Scrum process training and implementation
• Agile software development method practice for all project - PBI planning and backlog grooming, Daily scrum meeting, sprint planning, sprint execution, sprint review and sprint retrospective
• Manage and guide the Manual and performance test teams throughout the test life cycle
• Requirements, Use Case and wire frame review with Business sponsor and Technical team
• Resource allocation and management
• Test Environment setup review and approval
• Review and Approval of Manual and Performance Test Approach, Test Cases and other deliverables
• Risk & Issue Management in Microsoft Team foundation server
• Cross group/company coordination
• Build relationships with dependent groups/teams
• Synchronize schedules
• Set expectations and establish service level agreements
• Determine effective quality metrics
• Assess product quality and stability
• Manage quality or test challenges
• Plan and execute performance testing in HP Performance center
• Review of Root Cause Analysis
• Organize and conduct Triage meeting to discuss and prioritize the impediments
• Organize and conduct Manual and Performance test report review with the project team and the business stakeholders

Confidential , Houston, TX

Onsite QA Lead / Coordinator

Responsibilities:

• Onsite QA Lead, handling team of 20+ members
• Preparation and revision of QA Estimation and Resource planning
• Requirements, Use Case and wire frame review with Business sponsor and Technical team
• Resource allocation and management
• Preparation of QA Concept phase report, Manual and Performance Test Approach
• Preparation of Frame Work for the performance testing using HP Quality Center
• Review and Approval of Manual Test Cases and Automation Test scripts in Quality Center
• Plan and execute performance testing in HP Performance center
• Prepare and update of Traceability Matrix and Test Execution matrix.
• QA Process Matrix and Documents preparation and review
• Test Data Gathering, Test Case Execution and tracking in Quality Center
• Performed and coordinated Database and White box Testing
• Defect logging and tracking till closer in Quality center and other defect tracking tools
• Coordination on the Defect fix, build migration, QA Testing and UAT
• Organize and conduct Triage meeting to discuss and prioritize the reported defects.
• Organize and conduct Automation and performance test report discussion with project team and the business people
• Work allocation to the Team members
• Prepare and publish Certification report to Client at the end of final Product Test cycle
• Analyze and prepare Root Cause Analysis Report for the post production issues
• Prepare and publish project Induction manual and Lessons learned matrix to the Project and QA management team.

Confidential

QA Engineer / Sr QA

Responsibilities:

• Team Lead, handling team of 5 members
• Prepared QA Concept phase report with initial QA estimates, Test Strategy and Test Approach
• Preparation of Automation Frame Work for the Automation and performance testing using HP QTP
• Planned and executed performance testing using HP Performance center
• Performed White box and Database Testing
• Involved in Analysis of requirement document with Development team.
• Prepare and Review of the Test Case outlines scenarios with Business requirements & Wire frames.
• Prepare and Review of Functional and Integration & Performance Test Cases in Quality Center
• Work allocation to the Team members
• Test case Execution & Tracking in Quality Center and Excel sheets
• Defect Tracking & Reporting using various defect tracking tools
• Prepare and publish Certification report to Client at the end of final Product Test cycle

Confidential

Business Executive

Responsibilities:

• Administration of Real Estate domain web application
• Client interaction to gather the requirements to update the software.
• System Testing on updated software
• Track and fulfill client’s expectation on properties.
• Maintenance of Real Estate properties, client and vendor information.

Confidential

EDP In-charge (system administrator)

Responsibilities:

• Network administration
• Payroll Management
• Database Backups
• Electronic data processing management (Purchase, Stock, Production & Sales data)
• Hardware& Software Installation and Maintenance
• System and Network Testing