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Qa Lead Resume

Gainesville, GA

OBJECTIVE:

  • Seeking a leadership role in a Software Quality Assurance, Test Engineering, or System Architecture where my project management, SDLC, testing, and diagnostic experience are required to ensure quality software releases with reduced rework.
  • Motivated, organized professional possessing 19+ years’ experience with Software Quality Assurance, including 10+ years in leadership roles with expertise in the following: project planning, requirements management, scheduling resource allocation, and software testing methodology. Extensive database testing background includes 9 years with SQL and 5 years with UNIX. Strong analytical and administrative background in software quality assurance coupled with strengths in problem solving, research, interpretation, will improve quality and limit risk.
  • Project Planning
  • Requirements Management
  • Scheduling Resource Allocation
  • Software Testing Methodology
  • Process Improvement
  • Project Management

TECHNICAL SKILLS:

Management skills:  include Project Planning, Requirements Management, Software Configuration Management, CMMI, Process modeling, interviewing, scheduling resource allocation, and negotiation, SDLC, Software Testing Methodologies and Software Quality Assurance.

Experienced:  with the following operating systems, platforms, software tools IPTV,CATV,STB,Windows 10, Windows8,1,7, VISTA, XP, W2K, NT4.0, Windows 98SE, 98ME, MAC OS X Snow Leopard, UNIX, AS400, IBM Mainframe, Websphere, and Apache, MSDN, VB, ASP.NET, ASP.NET AJAX, POS Lottery tickets/ machines. Auto Tote POS, Video Gaming, Office 2010 Professional, MS Project 2007, Reflections X Suite, Hummingbird Exceed, Putty, Visio Technical, IE8, Mozilla FireFox 32.0.3, Safari 7.0.6, WinRunner 8.5, HP QTP, HP Quality Center, IBM Rational Suite Test Studio, Test Manager, Clearcase, ClearQuest, RobotJ, Oracle, DB2, Sun Solaris, Netscape CMS, Netscape Enterprise Server, I planet, Mobil, Clarify, Wisdom, Oracle 10g SQL Server, CMVC, ITracker, CCC Harvest, PVCS Tracker, Microsoft Visual Source Safe, Rational Rose, Java, Jtest, Toad, Selenium, HTTP Spy, SQL Developer

PROFESSIONAL EXPERIENCE:

Confidential, Gainesville GA

QA Lead

Responsibilities:

  • Lead offshore Agile team, provide test status and test quality/metrics reports for each phase of the project lifecycle. Coordinate task planning, estimations and assignments across the software quality assurance team and across multiple work streams and environments.
  • Direct test planning and test case creation for on shore and off shore resources. Collaboration and coordination of daily project activities across numerous departments. All in support of complex .Net software program which managed Diesel/Gas/DEF delivery, shipping, invoicing, CRM, and pricing indexes.
  • Establish and drive out fundamental QA methodology and practices.
  • Review requirements documents and technical documentation
  • Monitor and support User Acceptance Testing efforts with end users.
  • Manage current and extended software iterations. .

Technical Environment/Tools: .Net, Agile, TFS 2017, SQL Server 2015, Visual Studio, Telerik.

Confidential, Atlanta GA

Project Manager Consultant

Responsibilities:

  • Created test strategies, estimates that directed test planning and test case creation for on shore and off shore resources, across different platforms: CATV, IPTV, STB.
  • Represented ES QA in scoring/claiming business requirements.
  • Worked closely with Release Management to establish timelines and maintain cadence to meet scheduling deadlines.
  • Developed new test strategy for mobile device acceptance testing, this helped reduce certification process for new mobile devices with current production code.
  • Presented status with risk assessment and mitigation to leadership.
  • Provide estimates for test coverage.

Technical Environment/Tools: ICOMS, Broadsoft, CB My Account platforms, COX.com portal, UNIX, Apache, Java, Oracle, HP Quality Center, XML, AS400, Putty, Cisco SIP, VoIP, SOAPUI, SharePoint

Confidential, Atlanta, GA 

Contract - Sr. Systems Engineer

Responsibilities:

  • Member of Agile Team testing Confidential Simulcast application. As member of large QA Agile test team, I provided functional, system and regression testing for releases every three weeks, including occasional point releases. Participate in daily standup meeting; provide estimation points, risk assessments. Participate in IPM at the end iteration.
  • Responsibilities include reviewing/analyze cards to be played in next iterations, testing cards and defects in current release, identify test cases for automation, provide daily status, managing testing and defects found by offshore team, maintain environment and test data.
  • Executed functional, UAT and appropriate regression tests with HP Quality Center, Mingle used for defect reporting for defects found in production and IQD’s found during testing.

Technical Environment/Tools: Agile and XP, Mingle, UNIX, Apache, Java, Oracle, HP Quality Center, AS400, Putty, Ruby, Cucumber.

Confidential, Alpharetta, GA 

Contract - QA Lead Analyst

Responsibilities:

  • Responsibilities include preparing test plans, test scenarios, and test cases, test execution, daily status with offshore team, maintain environment and test data.
  • Quality Center used for defect tracking and status reports including metrics.
  • Worked closely with System Engineers testing new development and QA environment established for the VMRD project.
  • Utilized proprietary tools to view logs, start/stop servers/processes.
  • Provided daily status report.
  • Completed training for provisioning telephony business services.

Technical Environment/Tools: ICOMS, Broadsoft, CB My Account platforms, COX.com portal, UNIX, Apache, Java, Oracle, HP Quality Center, XML, AS400, Putty, Cisco SIP, VoIP, SOAPUI, SharePoint.

Confidential, Alpharetta, GA

Project Lead Consultant

Responsibilities:

  • Managed QA teams home shore and off shore of 11+ analysts and lead through various types of testing, system testing, performance testing, mobile application testing, regression, unit and load testing.
  • Provide resource allocation to manage testing responsibilities for team covering multiple projects and create test strategies for team to achieve best resource utilization.
  • Created detailed estimates.
  • Wrote/executed, test plans, test cases for software verification, data conversion, defect tracking and analysis using HP Quality Center. Maintain test data during testing and provide test summary upon completion of testing.
  • Work closely with project managers to cover testing needs when project requirements/delivery dates change.
  • Executed SQL queries for database and transaction validation.
  • Provided daily and weekly status reports
  • Train and mentor other QA team members in Client procedures and processes.
  • Created scenarios and supported end user during UAT phase.

Technical Environment/Tools: SQL, MSSQL, Java, .NET, C#, Oracle, XBAP, Flex, Flash, iBatis, SVN, HP Quality Center, QEngine, Visual Studio 2008, Blueprint, PVCS, SharePoint, QTP, LoadRunner, Appian, Silverlight, RIM development package, Lotus Notes, Fiddler, XACT-Ware, XACT Analysis, CMS, MS Project.

Confidential, Dunwoody, GA

Lead. Quality Assurance Analyst

Responsibilities:

  • Created/executed validation points, test plans test cases for software verification, data conversion, defect tracking and analysis, created test cases for automation team, and created test scripts for UAT (User Acceptance Testing) and conducted UAT sessions.
  • Provided back - end verification for metadata tags, fast data, ad tags/parameters for various ad types. Verified redirectors/MIS codes, asis tags, were applied correctly. Executed SQL queries for database and transaction validation, tailed UNIX, server logs and error logs.
  • Successfully delivered the multimedia project on time and became the go to person for multimedia among the other Analysts.
  • Lead QA for new page(s) with rich Flash detailed content providing consumers with dealer inventory, reviews and model information based on lifestyle and consumer needs.
  • Decreased rework and ultimately defects by working closely with Product Management and development SE s to implement last minute changes and tweaks prior delivery to production.
  • Selected as Lead QA for National Accounts (NA) in an accelerated environment where testing involved Change Requests (CR).
  • Demonstrated initiative and proactive nature by beginning work on CR s before they were assigned as one key to success in testing and deploying the CR s.

Technical Environment/Tools: J2EE JSP, UNIX, Apache, Akami, ASP-AJAX, Flash, Multimedia, Agile & transitional WF, Putty, SQL, SQL Developer, QTP, HP Quality Center, HTTP Spy, Selenium, MS Communicator, Toad, Visual Source Safe.

Confidential, Alpharetta, GA 

QA Manager

Responsibilities:

  • Managed large team 30+ QA Analysts for three different product venues. Global Lottery Ticket POS, and Scratch Off Ticket POS, Video Gaming, Horse Racing (Auto Tote) POS.
  • Developed new role “QC Architect” which evolved into my creation of five roles within the QC department, in turn this provided a QA career path that previously didn’t exist.
  • Led team to create templates for test plan and test scripts, test summaries, and test estimates, moving forward to QA goals to achieve CMMI level 3 rating and NASPAL rating.
  • Collaborated with colleagues to lead employees through defining and documenting of QC process, verification and validation procedures through Process Modeling.
  • Management duties: quarterly/yearly reviews, salary budget, staff meetings, hiring interviews.

Technical Environment/Tools: UNIX, Java, Oracle, ASP.NET, MS Visual Studio, Agile, Test Director, VSS, CVS, Toad MS Office, MS Project, MS Visio

Confidential, Alpharetta, GA 

Sr. QA Analyst Consultant

Responsibilities:

  • Created/executed test scripts from requirements documentation, developed a traceability matrix for new and old test scripts for the Internet Services Portal Team s proprietary communications suite combining instant messaging with gateways to commercial instant messenger programs such as AOL, Yahoo, and MSN, an email client, internet call waiting, net - meeting client for video and audio communication and Bayesian spam filter.
  • Used WinRunner 8.0 for manual and automated tests, requirement and QC for defect tracking.
  • Created test scripts for UAT (User Acceptance Testing) and conducted UAT sessions.
  • Contributed weekly status reports which included feedback on usability issues, evaluated software tools and wrote executive summaries with recommendations.

Technical Environment/Tools: UNIX, Java, MSDN, ASP.NeT, AJAX, IBM Websphere, Microsoft Office Suite, UI Active X controls, VB, SQL, QTP/Win Runner 8.0, Test Director.

Confidential 

Responsibilities:

  • Large project which involved a Development and QA Team migrating a unique complex application to an EJB platform and Oracle database for Confidential . Responsibilities included creating, executing and maintaining manual and automated test scripts for GUI and database verification using Rational Test Manager and RobotJ, ClearQuest, JTest and ITracker for defect reporting.
  • Used TOAD for data schema verification and queries.
  • Used CVS tool for documenting version management.
  • Provided feedback regarding usability and functionality of application.
  • Furnished daily status reports and participated in all meetings for new development items and test strategies.

Technical Environment/Tools: MSDN, Java, UNIX, Oracle, Rational TestManager, RobotJ, RUP, ClearQuest, Clearcase, VSS, Toad JTest, ITracker and CVS.

Confidential 

Responsibilities:

  • Responsibilities were to provide development integration testing for Web project at Confidential, to ensure a testable build was delivered to QA Team for testing which served to expedite testable code to QA Team. I created and executed test scripts for on - line and CD version of application, created in a Java, XML, HTML, Oracle, and C++ environment, using IBM WebSphere for Web server.
  • Worked very closely with Business Analysts and Developers regarding necessary revisions to scope document, and provided feedback regarding usability and functionality in application.
  • Incorporated risk aversion methodologies to create an E-Modified RUP, which resulted in effective and timely functional testing.
  • Established and maintained the defect tracking methods to be used during the project, created defect summary information after each build to provide defects found/fixed matrix. Reviewed software test plans developed by BS QA team, Verified QA Teams test conditions to ensure that development could recreate reported defects.
  • Created wall sized Visio screen flow documents based on use cases for team use during analysis, design, and reviews, as scope document evolved.

Technical Environment/Tools: Java, XML, HTML, Oracle, and C++, CCC Harvest, IBM Websphere WinRunner 6.0

Confidential, Alpharetta, GA

Lead. QA Analyst - Contract

Responsibilities:

  • software QA for Enthusian a large complex Web - based HR application developed in Java and ColdFusion, QA focus on, new development, regression testing and support.
  • Managed two production releases per week that contained fixes" from defect tracking and new development items. This was accomplished by applying Rapid Business Driven Testing methodologies in the creation and execution of manual test scenarios which dependent on teamwork, accurate defect tracking, and constant communication between Development Team located in Ft. Lauderdale, FL and local team.
  • Created test plans for new development and regression testing, prioritized usability issues, new development items, and release documentation.
  • Supplied feedback regarding usability and functionality of application.
  • Created test scripts for UAT (User Acceptance Testing) and conducted UAT sessions.
  • Worked with the team members to create and update WinRunner scripts for larger regression efforts.

Technical Environment/Tools: Java, ColdFusion, Stored Procedure Programming, ASP-AJAX, SQL Server, Mercury WinRunner 7.5, Test Director.

Confidential, Alpharetta, GA

Lead QA Analyst

Responsibilities:

  • Created test plans/cases scripts for use in Test Director, Win Runner 6.0. to verify certificate issue, credit card payment transaction database.
  • Created test scripts for use in Test Director for WinRunner 6.0.
  • Attended and completed formal training for WinRunner and Test Director, UNIX, UNIX Shell Scripting. In addition, gained working knowledge of X.509v3, PKI, CA, RA, IBM Vault Registry technology, and LDAP Services Directory.

Technical Environment/Tools: Netscape Certificate Management System X.509v3, PKI, CA, RA, IBM Vault Registry 4.1, Java, Oracle 8.1, VB, Netscape Enterprise Server, and JRun Servlet engine. UNIX, WinRunner 6.0 Test Director 6.0

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