SUMMARY:

• Successful, progressive experience as QA (quality assurance) leader, programmer, analyst on client server & web applications across wide - ranging business & technical environments.
• Highlights: Lead / Sr. Software Test Analyst at DSCI avoiding $1M+ in bad customer costs by eradicating software bugs in FDM & AGEAR applications;
• Principal Software QA Specialist at Confidential managing 4 staff on FDM, AGEAR, WCMS, BI Applications projects.
• Dynamic leader & team player.
• Exceptional interpersonal abilities: skilled at communicating, influencing, negotiating, facilitating, presenting & getting others excited about implementing new ideas.

TECHNICAL SKILLS:

Languages: VBScript, Silk 4Test Language, C, C++, SQL, VB, HTML, Java, Python, shell scripting, PL/SQL, T-SQL, XML.

Testing: UFT, QTP, SilkTest, JMeter, Quality Center, Bug Genie, JIRA, Test Director, Visio.

Databases: Oracle 10g / 9i / 8i / 7.3, SQLBase, MS SQL Server 2005 / 2008 / 2012.

O/S: Windows 10/Windows 7 / Vista / XP / 2000 / NT / 95 / 98, UNIX, MS-DOS, Linux.

Software: MS Office (Excel, Word, PowerPoint, Access), VSS, LoadRunner, SharePoint, Business Objects, SVN, DevOps, GitHub, Jenkins, DOORS, ClearQuest

PROFESSIONAL EXPERIENCE:

QA Automation Engineer

Confidential, New York, NY

Responsibilities:

• Designed and Implemented Test Automation Strategy
• Analyzed Test Cases and Functional Specifications to determine test cases/areas for automation
• Created Automation Test plan
• Developed Custom Libraries
• Ability to code around unrecognized Objects and Controls
• Integrated QTP/UFT scripts into QC
• Configured UFT/QTP Tool, Object Identification and global settings
• Created, stored, organized, and managed Test Automation resources
• Executed scripts during functional and regression testing
• Updated scripts as per new changes to functionality
• Used debugging feature during scripting for spotting and fixing the coding issues
• Organized, monitored defect management process
• Maintained Shared Object Repository
• Used Dynamic Programming to for Object recognition issues
• Found solutions and fixed object identification issues and error handling issues
• Coordinated with team members and development team for solving issues
• Interacted with PM, development team and Business Analysts
• Used Quality Center for storing scripts, defects creation and tracking defects
• Developed many public and private procedures, and functions
• Used VB script for developing scripts
• Worked on both Web and Windows applications
• Mentored Junior members of the team
• Ability to develop Automation Frameworks
• Ability to develop complex queries for backend and Data Migration testing
• Created manual test cases for some features and executed various manual test plans for various regression builds

Lead / Sr. Software Test Analyst

Confidential, Eatontown, NJ

• Avoided $1M+ in bad customer costs by identifying software bugs in FDM & AGEAR applications.
• Led QA & test process for test case / scenario & script development, execution, bug-tracking (HP Quality Center & Bug Genie).
• Worked on risk assessment, contingency planning—plus gauging progress, issues & resources.
• Contributed at review meetings; evaluated business, functional, technical, UI requirements for all releases.
• Led test team driving test cases for system, functional, performance, integration, data migration, GUI, regression & 508 testing. Evaluated deliverables, defects, results created. Resolved issues of internal & external team members.
• Collaborated with infrastructure teams installing builds on multiple platforms & environments; Architect, DBA & Sys Administrators on performance test-script execution; Development & Business Analyst teams to reproduce scenarios during tests: captured logs, formulated root cause analysis.
• Guided test team on automation, defect tracking & other test support tools. Identified & enacted process improvements.
• Published on SharePoint regarding test planning, defects & execution via HP Quality Center, Bug Genie reports.
• Advised on designs, functional requirements, designs, timelines, potential risks. Assisted with migration testing & data validation using SQL queries. Developed performance test scripts using JMeter.
• Communicated senior management’s expectations during planning & delivery of releases.
• Collaborated at project team meetings, carried out test case review meetings. Updated metrics weekly & at project- / phase-end.
• Functioned as critical member of software development team. Led creation & execution of QA / QC methodologies adhering to corporate standards, customer needs, federal guidelines.
• Assigned work to junior members, reviewed their work and mentored new members.

Software QA Specialist

Confidential, Red Bank, NJ

• Crafted test scenarios & plans, discovered test cases, executed test plans, gathered & authenticated results vs. requirements documents. Built, updated traceability between requirements & test cases.
• Devised scenarios & test cases on change management tickets. Reviewed production issues.
• Built SCRs & tracked via Quality Center. Produced SQL Queries, executed in backend & data migration testing.
• Assisted with, carried out functional, system, regression, data verification, security, 508 Compliance & smoke testing.
• Created, maintained QTP scripts for regression suites. Ran using QTP (QuickTestProfessional).
• Wrote, maintained JMeter Performance Testing scripts. Delivered test status reports & matrices.
• Implemented private & public functions. Sustained object repository for regression suite.
• Aided in walkthroughs, review, status & miscellaneous meetings. Estimated resources, set timelines.
• Helped Developers & Business Analysts during analysis. Maintained & administered QC tool. Advised on process improvements. Developed & maintained JMeter performance test scripts.
• Assigned work to junior members & reviewed work. Mentored new members.

QA Analyst

Confidential, New York, NY

• Created test scenarios & plans, discovered test cases, executed test plans, gathered test results & validated results vs. requirement documents guaranteeing completeness, accuracy.
• Crafted scenarios & test cases for change management & Remedy tickets (production issues). Assisted with production issues
• Completed black box & functional testing to confirm bugs & defects. Created & executed SQL Queries for backend testing.
• Teamed with Product Management & Development to formulate clients’ needs & functional issues. Finished, used test plans. Ran total testing cycles for extensive releases, managed hot fixes for FDC Gift Card products.
• Tested Java-based gift card applications (originally designed in MS platform: ASP & Oracle; evaluated new GUI features to validate increased productivity plus application security. Created, ran GUI test cases plus matrices.

Product Assurance Engineer

Confidential, Roseland, NJ

• Led integration & automation of functional & GUI test plans. Built, executed manual / automated test plans.
• Developed, transformed, tracked automation scripts for projects using SilkTest.
• Teamed with business analysts on script development. Led process & functional coverage, liaised with teams & managers.
• Launched PC Payroll & HR Perspective on Oracle, SQLBase & operating systems; plus, scripts for US & Canada versions. Built & executed system & acceptance tests. Drove database testing via DBTester.
• Tracked & reported automation & manual testing bugs using Tracker (Windows), eTracker (web).
• Conducted acceptance testing by installing client server applications on lab machines. Tested for web-based applications after environment was deployed on QA environments.

QA Engineer

Confidential, Princeton, NJ

• Envisioned, created test plans for business functions, and handled manual backend testing for validation via SQL queries.
• Collaborated with developers to fix issues. Executed functional & system testing, updated client data, produced reports.
• Transformed, updated policyholder database. Sent queries for production reports, ran applications, supported users.
• Led end-to-end testing ensuring release functions met acceptance criteria across frontend, middle ware, backend systems. Assisted in requirements & design reviews. Maneuvered files via UNIX, VI Editor.
• Authenticated defects & change requests via defect tracking & reporting system Teamtrack for software, systems.