SUMMARY:

I am a QA professional with over 25 years of experience looking for a Quality Assurance or other technology - driven position in a fast-paced, challenging environment. Articulate, analytical, and capable -- able to flourish in a demanding atmosphere.

PROFESSIONAL EXPERIENCE:

Confidential, West Reading, PA

QA Analyst

Responsibilities:

• Controlled project configuration and deployment for locations.
• Collaborated closely with my team and development to better facilitate communication across the quality assurance testing process.
• Developed comprehensive test plans for on-site testing of the entire system.
• Created Robot framework and BASH scripts for smoke and regression tests.
• Visited sites to perform on-site system level testing of the software control system and mechanical componentry.
• Managed bug creation and tracking in Redmine.
• Developed techniques to simulate parts of the system that are not available or beyond the scope of the contract.
• Contributed to knowledge base using available tools (Word and One Note, Redmine’s wiki and Sharepoint) .
• Kept stakeholders informed of project accomplishments and blocks on a weekly basis, both verbally and in writing.
• Developed Quality Assurance processes in a custom software environment. Each project was technologically unique.
• Mentored junior level testing employees.

Technology: Linux, QNX, Redmine, agile methodology, BASH, Robot Testing Framework, Oracle.

Confidential, Philadelphia, PA

Cloud Quality Assurance Engineer

Responsibilities:

• Unified Cloud Portal is a web portal meant to consolidate existing Enterprise cloud offering with a newly developed Public Cloud offering based on Citrix CloudPlatfrom. The portal would include credit processing, eligibility checking, and client suitability.
• Developed comprehensive manual test suites in Jira for a web portal meant to combine the new public cloud offering with existing enterprise managed cloud services.
• Created WATIR-based smoke-test scripts for weekly code deliverables. Updated the scripts as the UI changed sprint to sprint.
• Worked with a full agile process with one-week sprints. Attended daily stand ups and weekly demos. Development used test-driven methodologies.
• Managed bug tracking in Jira’s Agile module.
• Authored knowledge documents for submission to offshore staff.
• Kept stakeholders informed of project accomplishments and blocks on a weekly basis.

Technology: Linux, CloudPlatform, CloudStack, Jira, agile methodology, WATIR., test-driven development process, Ruby on Rails, etc.

Confidential, Ewing, NJ

Senior QA Analyst

Responsibilities:

• Selected as part of the company’s first Cloud Products Division, transitioned from quality assurance of code releases to hardware certification and third-party product acceptance testing.
• Developed the Onboarding program to benefit both internal and external users when sales suffered from product complexity. Handled support calls related to this project and managed the enterprise wiki space for the team.
• Tested distributed virtual environment products from an acquired company; analyzing, correcting, and running shell and Perl scripts to automate the test process. Tracked bugs in Bugzilla and HP Quality Center.
• Planned and implemented third-party product certification, developed processes for taking products originating outside of the company and assuring they could be delivered from the store, were packaged appropriately, and ran correctly on the environment.
• Authored documents for use in support wikis, knowledge bases, and customer-facing applications.

Technology: Linux, Xen, AppLogic, Virtualization of heterogeneous Operating Systems, agile methodology, HP Quality Center, Silk, Selenium IDE, other test automation, test automation with Linux scripts and Perl, Confluence space administrator.

Confidential, Plymouth Meeting, PA

Senior QA Analyst

Responsibilities:

• Tested a new Web-based UI when the product changed from an MFC UI to a web services portal concept.
• Tested a line of client-server database monitoring products which ran on multiple Operating Systems and managed various popular database technologies.
• Tested agent adapters on supported Unix platforms.
• Generated SQL scripts to create activity and stresses to databases during testing..
• Acted as backup Sys Admin for the testing lab.
• Created test plans, test suites and test cases to fully exercise the product.
• Logged bugs in one of several proprietary systems and later Quality Center.
• Created documentation through examination and interpretation of product use, comments, and source code.

Technology: Linux/Unix, Sybase, DB2, Oracle, SQL, Quality Center, Basic Networking.

Confidential, Plymouth Meeting, PA

Senior Documentation Specialist

Responsibilities:

• Wrote end user documentation for a line of database management tools, .Wiretap network manager, and Deskwatch hardware assessment product.
• Mentored junior level documentation personnel.
• Assisted Manager in day to day operations of department.
• Administered small product testbed for research purposes.
• Created documentation through examination and interpretation of product use and source code.

Technology: Linux, AIX, HP-UX, Solaris, Sybase, DB2, Oracle, SQL Adobe FrameMaker, RoboHelp, Microsoft Office suite, Basic Networking.