OBJECTIVE:

To obtain a challenging career within the IT field, mentoring others, while applying my capabilities to solve problems.

SUMMARY:

• Candidate possesses over 18 years of experience in Quality Assurance and all its auspices: Director, Manager, Team Leader, Automation Engineer (Performance & Functional), PM, Functional tester, and Business Analysts.
• Candidate has lead and developed Training Courses for Testing Tools; and a host of other applications.
• Candidate has mentored countless groups of individuals on QA Processes, Practices, Procedures and implementation there of.
• Candidate has written White Papers, and introduced standardized methodologies for Test Automation for both Functional and Performance testing.
• Created & established formalized documents for: Unit Testing Standardization, Test Plans, Manual Testing/ Automation/ Performance Strategies, Test Effort Estimation, Test Scheduling, Performance Test Questionnaires, Performance Runtime Settings Documents, Executive Summary Reports, Test Execution Reports, Interview Q&A Documents, and Impact Analysis.

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Director of QA / Lead Sr. Automation Engineer

Responsibilities:

• Permanent CRG employee for over 10 years while utilized as a hands on consultant.
• As a Director my responsibilities included but were not limited too: personally responsible for the complete success or failure of a project. Create and calculate project budgets, staff augmentation, and notifications to accounting. Acquire new business via RFAs, RFPs, technical Client Presentations, and contract procurement. Validate employee billing via our tracking system. Staffed personnel to client specific needs. Develop QA processes, training plan, and project scheduling. Project Managed Time and Materials based budgets, as well as Statements of Work (SOW), and was always personally responsible for achieving all deliverables for production ready product(s). Lead and mentored a group of 65 Analysts both onshore and offshore. Project Managed 10 to 12 different projects at the same time; while hands - on 8. Delivered onsite training classes to various clients for HP’s LoadRunner, QTP, WinRunner, QualityCenter, and HP Diagnostics (J2EE & .Net); SoapUI; Compuware’s QALoad, TestPartner, QARun, QADirector, and ServerVantage; SmarteSoft’s SmarteQM, SmarteScript, and SmarteLoad; Borland’s SilkCenteral TestManager, SilkPerformer, and SilkTest; IBM’s Rational TestStudio, Performance TestStudio, VisualTest, and SQARobot.
• Created custom scripts in the following languages for both Performance and Functional Automation: C, C++, VB (VBS & VBA), JAVA, SQL, XML, HTML, Pearl, TSL, and other proprietary C based language derivatives.
• Automated the following technologies: .Net (C#, VB .Net, ASPX, ASMX, ActiveX, FLEX, Plumtree, Portal, and Portlets on IIS), J2EE (JSPs, FLEX, Plumtree, Portal, Portlets, EJB, WebSphere, WebLogic, Apache, iPlanet, Tomcat, & JBOSS), Web Services (SOA), Web (eCommerce, B2B, B2C, FLEX, AJAX, POS, HTML, DHTML, XML, UML, & ESB), ERP (SAP, Siebel, Manhattan, JDA, Oracle, & Proprietary), SCM (WMS, Logistics, SAP, Siebel, Manhattan, JDA, Oracle, & Proprietary), EDW (ETL, EDI, SAP, Siebel Analytics, Oracle, Teradata, Informatica, & Proprietary like Accumate), Oracle Financials, Telecom (Business Objects (BO), Business Intelligence (BI) Reports, xDSL, Billing, COM, DCOM, DryLoop, LPN, 3PT, IVR, ACD, RMS, Outage Reporting, CORBA (Iona & Orbix), MQ Series, Mercator, & a host of other apps), Wireless (AMPS, CDMA, & 3G Architecture for UI, Cellular Hardware, & Drive Testing), Client/Server (C/S) (C, C++, VB, PowerBuilder, PeopleSoft (HRMS, AR, AP, Benefits), Pearl, ASP, i5 OS, AS400, DB2 integrations, and the apps have been 16bit to 64bits), Financial Investments & Banking (Mutual Funds, Commodities, Investment Management, Dividends, Re-investments, Funds, Subfunds, POS, Internet Banking, Check Validation, Cognos Reports. B2B, B2C, & 3PT), RDBMS (Oracle (x - 10g), SQL x - 2008, Plumtree, MSDE, Informix v7 - 9, SYBASE x - 11.0, DB2, all MSAccess versions (ODBC, and JDBC drivers)), UX (shell scripts, HP, AIX, SUN, SCO, and Alpha Dec), Linux (v5, Ubuntu, GNU, Open SUSE 11, and Redhat on 32-bit & ppc64 chip-sets), and Main Frame (MF) (OS390, VAX VMS, CICS, 3270 or 5250 TE, for Cobol and JCL applications).
• Validated and certified software solutions are viable for implementation into production environment by utilizing Manual testing, Functional Automation, and/or Performance Testing methods.
• Delivered custom Performance & Manual Test Plans, Performance & Functional Test Execution Reports, Developed a standardized Performance Test Questionnaire, Performance & Manual Testing Strategies, Data Driven Testing Standards, and worked w/ development to resolve bottlenecks in test discoveries and tuning.
• Personally tested everything IT…from MF to Web based applications including everything in between, up to 5-tiered applications that perform anything from Call Center Management, Telecom, Health, Insurance, Banking,, ERP, SCM, Retail Sales, and etc. to B2C.
• Performance Testing expertise but not limited to:: Baseline, Load, Stress, Volume, Failover, Soak (Endurance), Component-level, Benchmarking, Network Sensitivity, and Capacity in the following environments…SOA, C/S, HTTP, FLEX, and Wireless utilizing the following protocols, HTTP/HTML (.Net, JAVA, Web, C/S, & Dual), JAVA (XML & EJB), SOA (SOAP, XML, WSDL), WinSock, SAP (SAPGUI, SAP-Web, & Dual), Siebel (Seibel-Web, Seibel Analytics, & Siebel-Oracle), Wireless (WAP, VoiceXML, & MMS), Citrix (Citrix ICA, Jacada, & RTE), Action Message Format (AMF), MQ, LDAP, PeopleSoft, FTP, IMAP, POP3, ODBC, JDBC, MS SQL Server, Informix, MQ Series, and Oracle.
• Manual Testing expertise but not limited to: in the full Life Cycle Development testing, in eCommerce, Client/Server, Main Frame, and Security testing. Full Testing Life Cycle includes: test cases and test script development, data conversion, data validation, Unit, White-box, Black-box, System/E2E, fail-over, IOT, UAT, Regression, testing of front-end process, mid-tier process, back-end processes, Data Driven Automation, and Defect Management.
• Security Testing duties included the following Methods and Testing Tools: SQL Injection, Forceful browsing, HTML code injection, Cache exploitation, Session exploitation, & utilized HP’s QAInspect, IBM’s AppScan, WebScarab, RatProxy, Nikto, XSS ME, SQL Inject Me, and Sql Injector.
• Lead and mentored groups of QA Analyst & Automation Engineer as small and as intimate as 2 personnel to as large as 65 personnel both on-shore and offshore: which includes Project Plans, Testing estimates, and resource planning.
• Utilized and applied the following Methodologies at various client sites: Agile, Six Sigma, CMM, ITIL, IEEE, ISO, TQM, OOA, OOD, and RUP.
• Planned and setup QA Labs for test automation, and manual testing including build out & wiring thereof.
• Conducted formal and informal training classes for the following tools: LoadRunner, QTP, WinRunner, QC/TD, TestPartner, QALoad, SoapUI, Web Services, and WSDL conversion.
• Administrated the following applications: TD/QC, Performance Center, BAC, SiteScope, HP Diagnostics, JProbes, QALoad, TestPartner, ServerVantange, SmarteQM, SilkCenteral TestManager, and Rational’s TestStudio & Performance TestStudio.
• Utilized the following Testing Artifacts & Repository Managers that included Requirements, Defect Tracking, Version Control and Enhancement modules: HP’s TestDirector/QualityCenter (QC) v1 - 9x, IBM’s (ClearCase, RequistePro, Purify, Quantify, ClearQuest), Borland’s (Caliber (DefineIT & CaliberRM)), Compuware’s (QADirector v1 - x, Reconcile, File-Aid, and QAHyperstation.) || Bugzilla 1 - x. || BugTracker 4x - 7x.|| VSS || TestTracker || DOORS || CMVC || TeamConnect || PVCS || Subversion || and CCC/Harvest.
• Performed countless Proof-of-Concepts (POCs) utilizing the following testing Tools: Mercury/HP’s = LoadRunner v6 – 9x; Performance Center v8 – 9x; QTP v1 – 10x; BAC v1 - x (Process & Transaction Monitors, Real User Monitor, Foundation Service, QuickStart for SAP & Siebel, SOA Management, SiteScope, J2EE & .Net Diagnostics, JProbe, and HP Diagnostics 7.5); and QAInspect’s v1 – 5x (WebInspect, Compliance Manager, Policy Manager, Server Analyzer, Script Converter, and Reports). || SmarteSoft’s (SmarteQM, SmarteScript, and SmarteLoad). || Segue/Borland’s (SilkCenteral TestManager v1 - x, SilkPerformer v2 - x, SilkTest v1 – x). || Compuware’s (QARun v1 – x, QALoad v2 – x, TestPartner v1 – x, ServerVantage 7x – 9.9). || Rational/IBM’s (Rational TestStudio v1 – x; Performance TestStudio v1 – x; VisualTest, and SQARobot). || Parasoft’s Business Systems Quality Solution || RadView’s WebLoad v5|| JTest || JMeter || Selenium || Cheetah || and SoapUI 7 - x.
• Utilized multiple versions of the following peripheral software: MS Office, Visio, EDR, CAD, AutoCAD, Corel Draw, Wink, Project, IE, FireFox, Safari, Opera, Netscape, Erwin, Toad, MSQuery, SQL Plus, myExtra, EXTRA Personal Client, Exceed, Lotus Notes & Domino, SameTime, DB2 Command Center, System iNavigator, IVR, ACD, SQL Analyzer, Enterprise Manager, DataPro, Street Atlas, VPN, VMWare, VisualAge, NetMeeting, Terminal server, Novell networks ISX & IPX,, TOPCOMM, RUMBA, Exceed, Crstyal Reports, FrontPage, Dreamweaver, Flash, Fireworks, PhotoShop, SiteServer, Cisco Admin Console, WAS Admin Console, RSS Log Viewer, SiteScope, Topaz, KANA, ASPQMail, SNMP, MASS32, MASS16, Allen Bradley PLC's, Modicon PLC's, Siemens PLC's, RSLogix500, Virtual MBX Drivers, RSLogix5, Panel Views, ABB Robot, Universal Programs, and Prodoc.

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