SUMMARY:

• I have over 25 years of experience in the Information Technology Industry.
• During this time, I have served as Application Support Manager, Senior Quality Assurance Analyst, Senior Business Analyst, Systems Consultant, Technical Team Leader, Project Manager II, and Software Engineer.
• I have experience with the complete System Development Life Cycle (SDLC) as well as writing test plans, creating test scripts, performing UAT Testing, Regression Testing, Functional Testing, System Testing, Load Performance and managing projects.

TECHNICAL SKILLS:

OS: Windows NT, Windows XP, DOS, UNIX, OS/2, TSO/ISPF

DBMS: Oracle, Access, SQL, Paradox, DB2, SybaseLanguages JAVA,JAVA Script, MS SQL Server, SQL Advantage 11.0, SQL 7.0, Transact - SQL, ASE ISQL, SQL Plus, VB.NET, Visual Basic, XML, SQA, OOA, OOD, UML Notation, Open VMS, SCL

Software: MS Office, JIRA, .NET Framework, Agile, Selenium, SOAP, CYRANO Automated Test Tool, Rational TeamTest Automated Test Tool,, Black Box/ Manual Testing, ClearQuest Problem Tracking, CMS, PVCS, CVS, File-Aid, HTML, CICS, KERMIT, BBS, ProComm PLUS, PARADOX, ADVANTIS, TRANSIT-192, GENTRAN, VSAM

PROFESSIONAL EXPERIENCE:

Confidential

Application Support Manager/Senior Quality Assurance Analyst

Responsibilities:

• Serves as Manager of the Application Support Team to support all applications for a Supply Chain Execution Company
• Responsible for developing and maintaining EDI files in the UNIX environment
• Responsible for developing and maintaining CRON batch jobs for the sales and credit release processing of customer’s orders
• Responsible for developing and maintaining JAVA Script applications and maintaining Stored Procedures written in SQL
• Manipulate data in the Sybase and Oracle databases using SQL Advantage, Transact-SQL and ASEISQL
• Wrote detailed Test Plans to test the entire functionality of the system
• Performed Manual and Automated Testing of Web Based, Browser Applications, and Server Side Applications(SOAP Web Services and APIs) and Mobile Applications
• Utilized Software such as Selenium to automate Browsers and for automating web applications for testing purposes
• Utilized Agile to promotes adaptive planning, evolutionary development, early delivery of releases
• Performed testing on the .NET Framework
• Utilized JIRA to provide bug tracking, issue tracking, and project management functions
• Performed UAT, System, Regression, and Functional Testing of the system
• Tested Load Performance of the system

Confidential

Project Manager II

Responsibilities:

• Responsible for gathering, analyzing and documenting System Requirements for Web Based applications such as APIs, SOAP Web Services and XML
• Act as a liaison between business users and the software development team
• Utilize Agile to manage projects

Confidential

Senior Quality Assurance Analyst/Business Analyst

Responsibilities:

• Wrote detailed business/functional requirements and test plans for mainframe and web-enabled applications based on user requests
• Participated in JAD Sessions to gather requirements to research impact on the current systems due to the change requests
• Inspected requirements, design documents, code, and test plans in an effort to catch defects early in the development cycle, thereby saving both time and money on defects
• Utilized PVCS/CVS skills for version control of the automated test scripts

Confidential

Senior Quality Assurance Analyst

Responsibilities:

• Managed QA databases/environments by performing installs, data exports/imports and database schemas exports/imports
• Utilized components of relational database
• Detected defects beyond scope of given task and took appropriate action
• Defined time and effort estimates for others as well as suggested new or improved QA processes.
• Served as a mentor for junior staff
• Lead QA teams in validation of code fixes and enhancements to the product
• Participated in system/regression testing and participated in development wide process improvement
• Utilized PVCS/CVS skills for version control of the automated test scripts

Confidential

Quality Assurance Analyst III

Responsibilities:

• Designed and executed a systematic test plan for a large product release and to produce all relevant reports
• Analyzed and documented requirements for new and improved test tools, and personally develop or facilitate implementation of these tools
• Played an active role in the development and maintenance of DBS Regression tests
• Provided guidance/training for other QA Analysts
• Served as Technical Team Leader
• Served as System Test Coordinator and Project Manager for QA Analysts during testing
• Utilized Client Server skills by working with TAPI, which used a GUI interface to communicate with the STMS
• Utilized CMS skills for version control of the automated test scripts

Quality Assurance Analyst II

Responsibilities:

• Reviewed change orders, functional and design specifications, and user documentation to ensure compliance with DBS quality standards
• Represented the QA team by participating in various change order, functional, and design specifications reviews
• Performed system testing on all new product releases, including maintenance releases and wrote test plans and performed exception release testing as well as regression and integration testing
• Maintained accurate logs of all testing activities, defects and results found during testing in the HOTREP tracking system
• Created/revised input data for automated testing using CYRANO automated test tool
• Wrote scripts using Rational TeamTest Automated Test Tool
• Utilized CMS skills for version control of the automated test scripts

Confidential

Systems Consultant

Responsibilities:

• Provided technical support for Medicare Part A EDI transmissions for home health and hospice providers using HICFA format
• Supported TRANSIT-192, KERMIT, BBS, and PROCOMM PLUS 2.01 software to transmit claims using HICFA format
• Created various tables, forms, reports, macros, and queries using MS Access and EXCEL