SUMMARY:

• Over 8+ years of experience in Manual and Automated testing for various client/server and web based applications.
• Involved in all phases of the STLC and SDLC, with timely Delivery against aggressive deadlines, with QA methodologies such as Waterfall, V Model, Agile, Scrum etc.
• Strong Functional knowledge and testing experience in the domain of Anti Money Laundering (AML) for Banking and Financial, Telecom, Retail (Ecommerce & POS), insurance, Pharmaceutical (Pharma), Healthcare & Hospitality, Airline domain.
• Expertise in B2B standards, Implementation of Integrated EDI and XML applications and Enterprise Application Integration (EAI) for business processes across applications.
• Experience in testing client server and web based applications using HP tools such as Quick Test Professional (QTP)/ Unified functional Testing (UFT), Selenium (WebDriver & IDE), LoadRunner, WinRunner, SoapUI, VBScripts.
• Experience testing mobile applications on iOS, iPhone, iPad, Windows, HTC and Android.
• Good Understanding of Web Services, Web Browsers, SOAP UI, API, XML, CSS, WSDL, HTTP, HTML.
• Extensive experience in testing of client/server, WEB Based, Stand - alone and database applications developed in Java, ORACLE, UNIX and Windows etc.
• Profound understanding of insurance policies such as HMO and PPO and proven experience with Medicare, Medicaid, & commercial insurances in HIPPA 4010 EDI transaction codes such as Healthcare status, 834(Benefit enrollment), 835(Payment/remittance advice), 837(Healthcare claim).
• Expertise in developing Junit, TestNG, MAVEN, selenium frameworks
• Extensive experience Testing in Oracle, DB2, Web sphere, IBM Mainframe, C#, ASP.NET Framework, Client Server, Web, SOA, Java - J2EE, SQL Server 2008.and .Micro soft SharePoint Services.
• Experience in EDI transaction used in healthcare industry and good knowledge of HIPAA X12, HL7 and set for various EDI standards files (940, 855 and 943, 850, 810, 999, 997, 843, 856).
• Expertise in Bug tracking using Bug tracking Tools such as HP ALM/Quality Center, JIRA and Bugzilla.
• Expertise in developing test plans, test cases, test scenario, test data, test checklist, defect tracking and reporting.
• Worked on troubleshooting Android applications using Android SDK and IOS applications using X code.
• Experience with Mobile application testing - iPhone, Android, Blackberry and feature phones using Simulator "Device anywhere" “Perfecto”.
• Experience in Maintaining Reference Data Management System and Master Data Management System with Service Oriented Architecture (SOA).
• Extensively involved in IST(Integration system testing) Testing and E2E (End to End )Testing
• Strong experience in different asset classes like credit cards, auto loan, consumer loan, vehicle and equipment lease, residential mortgage, Commercial Mortgage Backed Security (CMBS) loans and Residential Mortgage Backed Securities (RMBS)
• Excellent experience in working with Mainframe and DB2 enjoinments.
• Knowledge on Ruby, Python, CA Lisa (ITKO Lisa), and Cucumber.Strong knowledge of creating Uses Cases, Process Diagrams, Flow Charts, Epics, User stories.
• Good experience on financial services such as Wealth Management & Cash Management Transaction.
• Strong exposure and understanding of HIPPA EDI Transactions, HL7, ETL, FACETS, QNXT
• Proficiency in EDI 4010 to EDI 5010. And involved in conversion and mapping HIPAA ICD9 to ICD10.
• Manual Testing experience involves Test Planning, Test scenario creation, Test case writing, Test data creation using MS Excel, SQL and Perl, DB validation, Defect reporting with Test and Defect management in TFS, HP Quality Center
• Strong experience in all levels of Testing such as Positive testing, Negative testing, Integration Testing, Functional Testing, System Testing, Regression Testing and User Acceptance Testing (UAT), Black Box Testing, Gray Box Testing, White Box Testing, Smoke Testing, Browser Testing.
• Experienced in testing and validating several Transformations through ETL Testing manually.
• Strong written & oral communication, presentation and interpersonal skills as well as strong problem solving skills and a great team player.

TECHNICAL SKILLS:

Testing Tools: Calabash, HP/UFT/QTP, HP ALM/Quality Center, Selenium, Bugzilla, LoadRunner, TFS, MTM, WinRunner, SOAP UI, JIRAOperating Systems: Windows, Unix, Linux, Android, iOS & Mac

Web Technologies: ASP, ASP.NET, HTML, Java, JavaScript, CSS, Perl, Ruby, Python, C#, C++, VB Script, XML

Development Tools: Visual Studio, Eclipse, TFS, MTM

Database Technologies: SQL server, PL/SQL, MySQL MS Access, Oracle, DB2

Version Control Tools: VSS 6.0, Team Foundation Server (TFS) Others SharePoint, MS Project Server

Mobile Devices: Iphone, Ipad, HTC, android, Blackberry, Windows

Bug Reporting Tools: HP ALM / Quality center, Rational Clear Quest, Ab-Initio (ETL tool)

Business Applications: Microsoft Office Suite - MS Word, Excel, PowerPoint, Outlook.

RDBMS: SQL Server, SQL, DB2, Oracle, MS Access

PROFESSIONAL EXPERIENCE:

Sr. Quality Assurance Analyst

Confidential, Bothell, WA

Responsibilities:

• Responsible for the specification and Creation of all end-user hardcopy and online documentation for different user groups for Confidential communications.
• Used JIRA & HP ALM/Quality Center for Test plans, Test cases, Defect tracking, Reporting and Updating status.
• Created defect, bugs and assign to sprints as per the priority of issues.
• Automated highly transactional My Confidential website using Selenium WebDriver, JAVA, TestNG and Cucumber.
• Extensively used SQL to perform data integrity test.
• Worked on testing Cross browser Responsive design of the mobile application on various iOS, Iphone, Ipad and Android.
• SET TOP BOX testing which includes DVR, MRDVR, FiOS on the Go, WiFios, Confidential Media Manager
• Reviewed, analyzed, developed test cases, RTM, system flow charts and workflow.
• Performed automated and manual testing. Automated test case scenarios using HP UFT/QTP and Selenium.
• Performed functional testing, System integration, End to End, UAT, GUI and Regression Testing, adhoc testing; bug documentation.
• Responsible for entire test automation process utilizing QTP/UFT and Perfecto Mobile for mobile apps.
• Performed Web based testing which involved cross browser compatibility, UI validation and Layout.
• Giving Sign-off for production and go ahead for the next phase.
• Worked on testing Payroll application of Confidential .
• Created Keyword-Driven Automated Frameworks using Selenium RC configured under Eclipse J-unit environment.
• Attended daily stand ups and sprint plan meetings every two weeks to review the user stories for Smart POS software.
• Tested of the chat conversations, sending/receiving picture messages, MMS, sending SMS from the chat, calling from the conversation
• Defined and structured document sets in Microsoft Word, Framemaker, Visio, Robohelp, and SQL
• Involved in UAT and testing Regression scenario's for the monthly releases.
• Performed Data driven test on the database using HP UFT/QTP.
• Developed and executed SQL queries to validate the data in the back-end Oracle Database.
• Created documents uploaded & maintained intranet web of Confidential communications.
• Performed Sanity testing, Functional Testing, Integration Testing Adhoc & in Regression Testing during multiple releases.
• Reviewed and analyzed Business Technical Requirements, Use Cases and High Level and Low Level Designs.
• Involved in Daily walkthroughs and status calls, to verify the status of the testing efforts.

Environment: Middleware (ETL), .Net, C#, SQL Server, Web Services, DB2, Sales Audit, Mobile Testing, Pervasive, Mercury, Perl, HTML, UNIX, SQL, ETL, PL/SQL, MySQL, HP ALM/Quality Center, Selenium, TFS, MS Visual Studio, Kiosk, HP UFT/QTP, Microsoft Dynamics NAV (Navision), MS Office, MS Project, Windows, Rational Rose

Sr. POS Mobile Tester

Confidential, Brisbane, CA

Responsibilities:

• Worked with POS System and involved in testing functionalities related to sales tracking, POS scanning, Store ISP, ordering forecast, adjustments, custom retail price and promotions in POS
• Performed functional testing of individual modules (Accounts, Trading, Quotes and More) of the Application on iOS, Android, HTC, Windows OS operating systems.
• Enhanced HP UFT/QTP script using recovery scenarios for error handling.
• Created automated test Scripts to validate the functionalities of frontend web API application using Selenium WebDriver, JAVA
• Inserted Check Points to check the broken Links, Text, and standard properties of objects using HP UFT/QTP
• Verified test results on Database testing using query skills using SQL and validation
• Responsible for tracking and closing defects using Rally during SIT/UAT.
• Created test plans, test scripts using HP ALM /Mercury Quality Center and JIRA.
• Executed test cases and reported defects using Microsoft test manager (MTM).
• Worked with XCode and iTunes for installation and deployment of app on iOS device and installation upgrade to iOS7 on iOS 5/6
• Involved in Integration, Regression, Performance, Validation, Functional and End-to-End testing on store and merchandising applications that interface with POS
• Developed and executed test cases and test Scenarios and followed-up defects using TFS.
• Designed and maintained test case, test schedules, test plan, test strategy, test assignment documents for various testing activities using SharePoint and Microsoft Test manager (MTM).
• Wrote and modified required UNIX scripts and other SQL validation scripts for Oracle and writing scripts in SQL to validate the outputs analyzed test results and creating performance evaluation reports.
• Extensively used to create & execute automation scripts, preferably using Selenium Web Driver
• Performed Functionality testing during the various phases of the application and analyzed the results using HP UFT/QTP.
• Involved in System Integration testing with external & internal interface team and performed E2E Testing.
• Functionally validated Web Services delivered in SOAP XML format as provided in specification document.
• Created and maintained SQL Scripts to perform back-end testing on the oracle database. Created and executed scripts manually for Functionality testing.
• Performed system testing, functional testing, black box testing, white box tesing, gray box testing, end-to-end and regression testing.

Environment: Windows, HPQC-ALM, SQL, Web Services, TFS, Selenium, MTM, Rally, QTP/UFT, .net, Mobile Testing (IOS, Android, Windows, SDK, Perfecto Mobile), XML, UNIX, Linux, Soap UI, VBScript, API, Java, Agile, Oracle, MS Office

Sr. Automation Test Engineer/ Facets Tester

Confidential, San Francisco, CA

Responsibilities:

• Performed All phases of end-to-end testing which includes Smoke testing, Functionality testing, Integration testing, Regression testing, back end testing etc.
• Used Quality center to developed test cases in Test plan module and executed test cases in Test Lab Module and logged the defect in defect Module.
• Created automated test scripts and Performed Functionality testing in the multiple phases of the application and analyzed the results using Quick Test Pro (QTP).
• Involved in testing the EDI Transactions 270/271 & 276/277 for the HIPAA mandate.
• Extensively used various join and keys for accessing data in the database.
• Conducted testing for implementation of ICD 9 & ICD-10 mapping and crosswalk analysis.
• Entered and verified test cases for ANSI 5010 / ICD 10 implementation.
• Involved in Member creation using FACETS and assigning them to different Maine Medicaid Programs.
• Developed SQL queries as per the request from the business team in SQL server.
• Recommend on implementation of HIPAA 5010 (EDI X12 837,834, 820, 278,270,999) in the new System.
• Verified the application’s functionality on different Configurations by performing Configuration Testing and Security Testing. Tested XML request and responses using SOAP UI
• Developed and executed SQL queries for back-end testing in DB2 and Oracle
• Responsible for testing of different Medicare Benefit terms and Programs according to Configuration library.
• Worked on HIPAA Transactions and Code Sets Standards according to the test scenarios such as 270, 271, 276, 277,837, 835 transactions.
• Involved in testing a claim processing system for the healthcare management client system. It allowed the user to inexpensively capture information regarding patient, summary of medical history, symptoms (ICD-10 codes), and treatment (CPT).
• Involved in FACETS Implementation Testing, involved end to end testing of FACETS Billing, Claim Processing and Subscriber/Member module.
• Involved in testing different Medical systems files which include TriZetto Facets, Univera Facets, Mabil, Med access (Med Impact) as well as the Legacy systems.
• Automation of applications, VB scripts, Functions, Object repositories, Data tables in QTP
• Developed and maintained Confluence page in JIRA for the entire project.
• Logged defects in Quality Center and interacted with the developers to resolve technical issues.
• Proven ability in Selenium WebDriver testing & Frameworks, Page Objects & Hybrid Frameworks, Web testing, Functional testing
• Testing of EDI X12 820 and 834, 835 Transaction sets for enrollment and claims processing
• Developed complex level queries using Facets Data Model to retrieve data from Backend.

Environment: TRIZETTO Facets, Para soft, HIPAA EDI, JAVA, CSS, HTML, HP Quality center, SQL, SoapUI, Sun Solaris, QTP, Selenium, Sharepoint, Sybase, Unix, Hl7, X12, SOAP UI, API, QNXT, Web Service, SOA, ETL, Informatica, Data Warehouse, Agile, JIRA, MS Office

Manual Tester

Confidential, Saint Paul, MN

Responsibilities:

• Reviewed Business Requirement and Software Specification Requirements to achieve better understanding of the Application.
• Upgraded, tested and implemented maps, applications and trading partners from X12 4010 standards to 5010. Used EDIFECS Analyzer to compare the standards.
• Designed a high level spec document to show various parts that need to be taken into consideration for the transformation phase of 4010 to 5010
• Performed manual testing using internal command for CPU, Memory, Network, and Physical disk and generate an additional report while system was under test to validate LoadRunner report.
• Validated data at the Backend to ensure that all the Claims related data has been loaded to the corresponding Data Sets in the Backend and the pricing for these Claims is done as per the Standards.
• Involved in testing all the loops, segments and elements within each hierarchal loop for 837i and 837p.
• Responsible for the mainframes that receive the HL7 message in pre-approved format from the middleware as disclosed in the documentation.
• Used TOAD for testing data migration from one source to another source.
• Executed ETL scripts to populate all the adjudicate Claim information from Backend systems to the front-end SQL Server database.
• Performed testing for 837I and 837P transactions of the HIPAA 5010 version.
• Worked Extensively with Inbound 837 I and 837 P, 835s (Outbound) claims processing systems
• Involved in generating Weekly/Monthly System Test Reports using Quality Center
• Conducted Web Meetings with Offshore team members to ensure that everybody is on the same page.
• Involved in writing Complex SQL Queries using TOAD to validate the loads for Confidential and Confidential .

Environment: EDI X12N 5010, EDI X12N 4010, RationalClear, Sybase Paper Free HIPAA Toolkit, DB2, LDAP, TSO/ISPF, JCL, JAVA, Quality Center, Visual Basic, ASP, XML, SQL, MS Access, UNIX, Oracle Run Time, Facets, Windows and Internet Explorer, JIRA

Quality Analyst

Confidential, Chicago, IL

Responsibilities:

• Analyzed the SRS (System Requirement Specifications) and developed Test Cases, Test Scripts to cover overall quality assurance testing
• Created test cases and test scripts and developed Requirement Traceability Matrix to match the requirements
• Performed Business functionality testing, which involved testing of all core functions of the application
• Worked on CFPB requirement, Home loan, Mortgage, Home Equity loan, Loan origination process, Loan Suppression.
• Developed SQL queries to pull retail and cost records from DB2 and Informix databases.
• Performed different kinds of testing like Functional, GUI, Integration, Backend, Regression and System Testing
• Involved in Web Services testing of the application using Selenium.
• Analyze the base lined requirements and create the test cases and the traceability of requirements using Quality Center ALM
• Created Automation scripts from End-To-End and regression testing Using Quick Test Professional (QTP).
• Executed Manual test scripts via Quality Center; Extensive Web Testing & Black box Testing
• Performed cross-browser testing to check the functionality of the application in various browsers
• Interacted with the developers for bug fixes and problem resolution
• Communicated with Insurance Underwriters on any liability issues.
• Developed SQL queries to pull retail and cost records from DB2 and Informix databases.
• Analyzed, standardization, lineage, remediation and monitoring of Confidential critical data assets, in alignment with regulatory and compliance directives.
• Created test cases for various modules in MS Excel and exported them to Quality Center for Test Case Management.
• Helped in writing business scenarios for E2E testing and providing test data for User Acceptance Testing
• Extensively used Quality Center for Test planning, Bug tracking, and Reporting
• Created snapshots of the bugs/defects to enhance the understanding of the defect for developers
• Developed detailed Testing Strategy for the entire application and developed various types Test cases, Test Scenarios
• Performed backend testing for data validation using SQL Queries
• Involved in the Execution of automation test scripts for web applications
• Actively participated in the Review Meetings for Functional Specifications Document and Technical Design Documents
• Participated in Weekly meetings and walk through to discuss Defect Priorities

Environment: Mercury Quality Center, Web Services, Load Runner, QTP, QMS, JAVA, Selenium, Oracle, XML, ALM, API, SoapUI, Junit, Jerkins, VB.NET, VBScript, Oracle, SQL Server, IBM WebSphere, Windows, UNIX (Sun Solaris)

QA Tester

Confidential, Cleveland, OH

Responsibilities:

• Analyzed Business Requirement Document and Technical Specifications Document and scripted the test cases.
• Performed manual and functional testing on various parts of the application and used Quality Center for defect tracking
• Worked with different modules of Quality Center such as Requirements, Test Plan, Test Lab, Defects module.
• Prepared various test reports from Quality Center such as Test Execution Status, Test Execution Summary, Defect Summary/Details report.
• Performed Functional Testing, Smoke testing, Integration testing, UAT Testing, Backend Testing, Regression Testing, End to End Testing and System Testing
• Performed various types of testing such as sanity/smoke test, features testing, functionality, interface, regression, integration, GUI, performance, data validation, back end(TOAD), Reports testing
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Created proper ISO documents when issues occur on programs moved to production.
• Created automation scripts in QTP and made a suite of scripts when needed.
• Assisted with Quality Assurance Audits and Risk Analysis and continuous improvement efforts
• Used Informatica ETL tool for Extraction, Transformation and Loading the data into target database.
• Executed test cases and creating defects on Microsoft Test Manager (MTM).
• Performed functional testing to identify various critical points in the application and automated it by using Selenium WebDriver.
• Used SQL queries to validate the data between the backend and the front end.
• Involved in create user Defined Functions and function Libraries using VB Script and load them as Resource Files.
• Created test cases for various modules in MS Excel and exported them to Quality Center for Test Case Management.
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Actively participated in Walkthroughs and Daily status report meetings.

Environment: Quality Center, ASP.Net, JAVA, J2EE, JavaScript, MS SQL Server, Web Services, Quick Base, Junit, Gherkin, Ruby, Python, VB Scripts, Windows, CSS, Selenium, HTML, XML, QTP, DB2, SQL Queries, MS Office, Rational Rose

Test Analyst

Confidential, Stamford, CT

Responsibilities:

• Performed onsite-offshore coordination for multiple projects to perform test related activities.
• Involved in Development of Test cases and Test plan, Test Approach, Test Scope, Test Strategy documents.
• Entered bugs in Quality Center, verified bug fixes and performed end to end testing.
• Submitted estimates to management based on evaluation of new requirements and develop and debug automated test scripts.
• Developed automated test scripts for Regression Testing on various Hot Fixes using automated tool QTP.
• Conducted and monitored systems interface testing and coordinated the involvement of the interfaced applications on assigned products.
• Worked across multiple cross-functional teams to execute full system testing, integration, and coordinate End-to-End testing
• Involved in Defect tracking and reporting in JIRA.
• Performed backend testing by writing complex SQL Queries using Oracle TOAD.
• Created Automation scripts in QTP tool, using data driven and keyword driven framework
• Performed Functional, Regression and Integration testing of various modules of the applications.
• Actively took part in weekly status meetings and also informed the upper management about various issues arising from testing and informed about testing status and issues.
• Performed back-end testing of the entire application to ensure data integrity.
• Interfaced with development team to point out bugs and retest fixed bugs.
• Prepared QA Audit Test Report at the completion of the project.
• Highly proficient in using Microsoft excel, word, MS Project, MS PowerPoint, MS Visio

Environment: Quality Center, TFS, JAVA, ALM, JIRA, Scrum, Agile, C++, .net, Mainframe, QTP, MS Office, XML, SQL server, Oracle, UNIX, Windows, Jboss

QA Tester

Confidential, Portland, OR

Responsibilities:

• Implemented a uniform QA process for dev team, business members and test team to follow.
• Created Test related documents such as Test Plan, Test Scenario, and Test Cases throughout the STLC.
• Worked in Agile, scrum, and sprint environment in order to change the requirements and features set.
• Provided test team status reports on weekly basis to the project manager.
• Created, updated and maintained the Traceability Matrix mapping the requirements.
• Used HP Service Test for XML based Web Methods testing
• Conducted Functionality testing during various phases of the application using QTP.
• Performed Regression Testing by generating QTP scripts based on the business process.
• Used Fare Quote System (FQS) by combination with the fares and booking conditions stored in the Fare Quote System the price for each sold seat is determined.
• Created and maintained SQL Scripts to perform back-end testing on the oracle database.
• Conducted GUI, Backend, Data Driven and Security Testing.
• Created and executed of detailed test scenarios on Credit Card usage in Airline GDS software like Sabre.
• Used HP Service Test for WSDL files validation in Web Services testing
• Active participant in defining the automation framework (keyword, hybrid) with business users.
• Worked with Postman Rest Client to validate XML responses for the API requests sent.
• Creating defect cards for the failed tests using JIRA for tracking purposes.
• Participated in testing of Web Application in different Browsers (IE8, Firefox, Safari & Chrome) and different Devices (iOS and Android Devices).
• Advanced automatic ticket exchange and Refund (AER) on Credit card transactions.
• Performed rigorous manual testing such smoke testing, Integration testing, Regression Testing, End to End Testing and System Testing.
• Reported difference when confirmed as issues in Quality Center from SME’s.
• Performed backend testing using SQL queries to validate data.

Environment: VB Scripting, Websphere, PNR, GDS, Quality Center, QTP, JIRA, Agile, Scrum, MS SQL Server, Java, Web Services, XML, SOPA UI, J2EE, XML, HTML, MS Office, MS SharePoint, MS Access, Windows

Jr. QA Analyst

Confidential, Hoffman Estates, IL

Responsibilities:

• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.
• Used agile systems and strategies to provide quick and feasible solutions, based on Agile system, to the organization
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Developed Test cases, Test scripts from the data mapping documents, functional Specification documents and mapped the test cases with the requirements for generating the Requirement Traceability Matrix (RTM).
• Validated XML request and response with different sets of test data to perform web services payment validation.
• Performed Black box testing and User Acceptance Testing.
• Involved in Integration, Regression, Functional and End-to-End testing on store and merchandising applications that interface with POS.
• Conducted performance testing using SoapUI to implement load and stress test for XML deployment across multiple platform and browser(s).
• Monitored the session logs/log files in Informatica Workflow Monitor. Tested the ETL Informatica mappings and other ETL Processes (DW Testing).
• Wrote and modified required SQL validation scripts, and writing scripts in SQL to validate the outputs.
• Uncovered multiple issues related to the data population in the backend database using Quality Center.
• Developed test scripts for the test cases in Quality Center for functional and regression testing.
• Performed Back End testing by executing SQL queries on Window and UNIX platform.
• Developed and executed test cases and test Scenarios and followed-up defects using TFS.
• Executed test cases and creating defects on Microsoft Test Manager (MTM)
• Arranged weekly team meeting to assign testing tasks and acquisition of status reports from individual team members.
• Involved in coordinating with developers and business owners.

Environment: Quality Center, Windows, Oracle, XML, TFS, MTM, Java, API, MTM, SOAP UI, VB Script, Junit, Python, Ruby, Agile, Html, SQL, UNIX, Toad, MS SharePoint, MS Office