Qa Manager Resume
Virginia Beach, VA
SUMMARY:
- Extensive 10+ experience of full Software Development Life Cycle (SDLC), Software Testing Life Cycle & Methodologies & Validation to Assurance Control.
- Excellent knowledge in Mercury Interactive Testing Tools Load Runner, Test Director, QTP, Win Runner, and Quality Center.
- Experience in creating Test Plans, Test Strategy, Test Cases, Test Scenarios, Checklists, (Test link) etc.
- Experience in implementing test automation frameworks and scripts using Mercury Interactive tools.
- Worked on a claims project in which Automation testing was done using Bugzilla.
- Experience in developing and managing all aspects of the testing effort, including plans, interdependencies, schedule etc.
- Experience in defect tracking system and bug life cycle using Test Direct & HP QC.
- Extensive experience in testing Application/Browser Compatibility, Windows 7 migration, Packaging Tools.
- Ability to Work individually, as well as in team environment, to achieve project quality goals.
- Excellent analytical skills, presentation skills with strong communication skills.
- Automation Training and Selenium Training done through Fortune Technology.
- Strong knowledge to handle offshore onshore team.
TECHNICAL SKILLS:
Automation Tools: QTP 9.0, Load Runner, QC/Test Direct, Xenu Tools.
Programming Language: JAVA, C, C++, VB Script, Java Script, Oracle SQL, DES
Test Tool Management: QC/Test Director, Bugzilla, Jira, Android, Gateway, Test Link, WinSCP, Transaction Edit, and Irfanview.
Operating System: Window 98,99,2000,2005,2008, Vista & window 7
MS SUITE: MS Excel, MS Word, MS Visio, MS Access, MS Power Point
PROFESSIONAL EXPERIENCE:
Confidential
QA Manager
Responsibilities:- Worked on sprint planning and analyzing work than allocate to the team.
- Set up SDLC cycle for QA Team for testing.
- Build test scenarios and build test cases and guide automation engineer to build automation.
- Build functionality and status report for the team.
- Analyzing JIRA as per project needs than assign work to QA team.
- Build traceability matrix for QA team for the functionality coverage.
- Validation of QA team testing and executed test cases results accurate.
- JIRA bug tracking tool to do validation also used confluence for reports. Integration work with developers on going issues on the environment.
- Responsible for ongoing, continuous improvement in testing efficiency and effectiveness through the use for innovative QA practices and tools, and close collaboration with the development and business organizations.
- Create test plan as per requirement and create test matrix for the team.
- Manual testing, Functional testing, performance testing, integration testing, automation testing, adhoc testing, smoke testing, regression testing and enhancements in environments.
- Validation for UI, API: frontend and backend testing.
Environment: Window 7, MS outlook, .Net framework, XML Schemas, Web Service, SOAP UI, Unit testing, Windows Platform, Client/Server, Back end testing, Bug tracking tool Jira, Cucumber, confluence, SQL validation and Direct Integration tool etc.
Confidential
QA Lead/ SCM
Responsibilities:- Plan, design, develop and execute test plan and test cases ensuring thorough coverage and traceability to business and functional requirements.
- Focus on project quality issues across multiple projects.
- Identify and analyze software quality risks.
- Managed projects within scope of responsibility.
- Using Jira for bug tracking tool.
- Functional, stress and regression testing include database validations.
- Handle offshore team and allocate work as per project needs.
- Attend client calls and involved with business meetings.
Environment: Window 7, MS outlook, .Net framework, XML Schemas, Web Service, SOAP UI, RDBMS, Windows Platform, TestNG, Client/Server, Back end testing, Bug tracking tool Jira, SVN and Direct Integration tool, JBehave, ALM, and Visual Studio.
Confidential
Quality Assurance Tester
Responsibilities:- Health care & Pension plan domain.
- Testing on various claims for Retirement employee.
- Pension benefit for county.
- Web based application and using SQL script for frontend testing.
- Doing Regression testing for different build.
- Using Smart bear for defect tracking tool.
Environment: Window 7, MS outlook, Firefox, Java6, VMware Player & SharePoint.
Confidential
QA Analyst
Responsibilities:- Biometrics domain and worked on various projects.
- Front - end GUI tested and backend GUI tested.
- Black box and white box testing. Biometric testing for windows applications and Linux.
- Configure frontend and backend and use JAVA, Linux, ORACLE, and SQL
- Find a bug and resolve it using JIRA(BUG LIFE CYCLE)
- Software Installation - Install all rpms in a VM and run the system. (Testing software)
- Finding defects in QC and sending defect to developer. Able to resolve the issue by looking at the GUI.
- Writing test cases and uploading in Test link.(Using Smartbear) Project, Requirement Specification, Test Specification, Test Execution, Test Reports.
- Validation of SOUP UI
- Add to test suit
- Add a test
- Run a test suite
- create test data
- Multi testing from two different boxes.
- Android tablets and Mobile testing. Gateway, DES, and testing done as well.
- Install the system from scratch for window client, and Redhat version 6.4 Linux.
- GATEWAY and DES installed it from scratch and great knowledge on how to play with different platforms.
Environment: Window 7, MS outlook, Firefox, TestNG, API,REST,Winscp, Java6, Gateway, Android, Linux, JBehave, VMware, SOAPUI, Smartbear Player & Putty, Cucumber, Selenium and QTP.
Confidential
Business System Analyst
Responsibilities:- Health care domain, writing scenarios for UAT team and abstracting data.
- Creating load sheets and uploading in QC
- Finding defects in QC and sending defect to developer.
- Involved in Analyzing and understanding the application using the given Business and Detailed Design Specifications and prepare Test cases.
- Created different Providers using Enrollment Process through Health PAS online Portal to create test data.
- Created load sheets and uploaded in QC
- Logged defects in Quality Center and maintained track of defects throughout the life cycle.
- Created different Providers using Enrollment Process through Health PAS online Portal to create test data.
- User Interface testing was done to validate so that the navigation of the application properly reflects business functions and requirements, including window-to-window, screen-to-screen, image-to-image, field-to-field.
Environment: Quality Center 10.0, Window XP, MS outlook, and Firefox, Skype
Confidential, Virginia Beach, VA
Sr. QA Analyst
Responsibilities:- Confidential was undergoing eligibility system conversion from the Legacy system to FACETS as well as collaborating with the third party to offer OTC benefit card for real-time healthcare transactions to its Medicare members.
- My role in the projects entailed test case documentation for the Tennessee Medicaid application groups’ data conversion to Facets and gathering requirements to create test cases for Facets and securely transmit them to the corresponding vendor.
- Extensively interacted with Business Analysts, Developers and end users to test according to their requirements.
- Involved in Analyzing and understanding the application using the given Business and Detailed Design Specifications (DDS) and prepare Test cases.
- Developed Test scenarios, Test Scripts and Test cases based on Requirements, and performed GAP Analysis.
- Created various test sets for different test cycles and assigned them to team of testers for test execution purposes.
- Managed SIT and UAT testing coordination activities for the projects.
- Tested various types of scenarios like APC/DRG, Crossovers and TPL claims.
- Involved in testing several workflow (Process Manager) using Virtual Access 3i for Provider enrolments, PA workflow, etc.
- Responsible for testing of different Benefit terms and contract terms according to Configuration library.
- Created different Providers using Enrollment Process through Health PAS Online Portal to create test data.
- Executed automated test cases in QTP through Quality center and reported defects in MQC.
- Conducted GUI, Backend, Data Driven and Security Testing.
- Conducted regression testing on new builds/versions.
- Created automation scripts in QTP and made a suite of scripts when needed.
- Generated various test status reports through Quality Center and publish them to project team members.
- Represented QA team in the project status meeting in order to provide the status summary of ongoing testing activities.
- Involved in providing training and knowledge regarding the Best Practices related to test planning and test case creation, test execution and defect logging using Quality Center.
- Involved in coordinating with SME to discuss different scenarios at the time of scripting Test Cases.
- Arranged Defect Management Meetings with Business Analysts, Business Users, Infra Team, Development team and DBAs in order to prioritize the issues found during test execution.
- Performed GUI automation testing using Selenium IDE, Core and RC in Windows platform. Developed GUI automation scripts based on written test cases. Executed automation scripts for functional, regression, site sanity testing of production releases and Windows OS compatibility testing.
- Data Validation and testing using SQL and PLSQL with Oracle and Toad also JDBC.
- Developed and worked on a number of Junit and back-end White- Box test cases using Java.
- Validation for API testing.
- Involved in executing and running multiple test suites for Performance Testing using Selenium Grid.
Environment: Quick Test Professional, Quality Center 9.2/10, Test complete, VBScript, HTTP, XML, SQL Server 2005/2007, SQL.IE, Firefox, Skype, Oracle, Java, Rest, SOAP UI, HTML, QTP, API testing.
Confidential, Framingham, MA
QA Analyst
Responsibilities:- The project was to enhance the functionalities of POS (Point of Sale) system and its access to inventory management system and membership data management application to increase the effectiveness of target marketing to increase ROI (return on investment).
- I worked as QA Analyst to test this new in-store POS system.
- Involved in testing the applications, Design and handle Test plans, Software Quality Processes and Procedures for UAT, Regression and package releases.
- Created Test Cases, Test Data in Microsoft Excel sheet and exported to Quality Center.
- Used Quality Center for Requirements management, Releases, Test Case management and Defect Tracking.
- Involved in preparing Test Plan based on functional requirements using Rational Test Manager.
- Used Rational Test Manager to create and maintain Test Requirements.
- Developed Test Cases after analyzing the specifications.
- Enhanced the tests scripts for data driven tests using Rational Robot.
- Conducted Functionality and Regression Testing during the various phases of the application using Rational Robot.
- Developed and executed automated test case scripts using Rational Robot Test for the Front-end-applications.
- Used unique Object Oriented Recording to record properties of the object.
- Interacted with developers for the Modifications Requests (MR).
- Involved in maintaining Test Matrix and Tractability Matrix and performed Gap Analysis.
- Conducted Data Driven Testing using Data Pool.
- Involved in Backend testing using SQL queries.
- Analyzed Result using Log Viewer.
- Acted as Gatekeeper for various test environments to monitor any changes related to test data or code deployment.
- Conducted testing suite of front-end (Java, JSP), data integrity on the backend (Oracle), data validation for feeds coming from the MSOs.
Environment: Rational Team Test, Rational Clear quest, Quality center Window XP, Oracle, IIS.
Confidential, Los Angeles, CA
QA Analyst
Responsibilities:- Confidential Corporation operates through its banking and nonbanking subsidiaries as a provider of financial services and products throughout the United States and in selected international markets.
- Worked on the online web application which allows the user to access credit card account activity, bill pay, and individual transaction details, download account information to Quicken®, define account nicknames, change contact information and request for statements.
- Formulated Test Plans based on requirements gathered by Business Analysts.
- Drafted Test Cases based on the Test Plan and used cases by the clients.
- Performed Functionality Testing using Winrunner.
- Conducted Back End Testing using SQL queries to validate database connectivity using Win Runner.
- Performed Data Driven Testing using Winrunner.
- Defined Rendezvous Points to measure high load performance by the server.
- Enhanced Test Scripts for Data Driven testing using QTP.
- Performed GUI testing using QTP.
- Used the Quality Center to create and maintain Test Requirements
- Edited Scenario scheduling to specify Ramp Up, Ramp Down and Duration of Scenario.
- Performed IP Spoofing to emulate real life scenario.
- Analyzed and documented defects using Quality Center.
- Maintained Test Matrix.
- Participated in Walk-Through and Verification sessions to discuss progress of the test as well as Enhancement and Modification Request.
Environment: Winrunner, Test Director, Windows 2000, Oracle.