PROFILE:

• Highly experienced, meticulous and results oriented information technology team lead who undertakes complex assignments, meet tight deadlines and deliver superior performance.
• Possesses practical knowledge in banking and insurance industry.
• Applies strong leadership and strategic skills in building, implementing and managing projects by utilizing Software Development Life Cycle and Testing Methodologies of Quality Assurance. Operates with a strong sense of urgency and thrives in a fast paced environment.
• Able to train, lead and motivate effective cross functional teams.
• Frequently selected to work on challenging projects and develop working relationships through the use of innovative and imaginative solutions.

CORE COMPETENCIES:

Change Management

• Resource Management

• Technology Integration

• Information Security

Cost Control

•Performance Optimization

• Vendor Relations

• Budgeting

• Strategic Planning

Financial Reporting

•Team Building Leadership

• Operational Planning

•Quality Improvement

•Kanban

Business Strategy

• Recruiting

•Project Management

• Technical Support

• Software Development Life Cycle

• Project Implementation

•Enterprise Resource Planning

• Waterfall Agile

•Scrum

•HP QualityCenter

•Version One

•SharePoint

•SQL

SKILLS:

• Microsoft Office 10
• Mercury Test Director
• Mainframe Systems
• Cogno's Reporting
• HP ALM Quality Center 12
• Version One
• SharePoint
• Citi smart
• Eclipse 360
• Java and Web testing
• test driven development
• Selenium.
• Perform System Integration Testing
• Automation Testing
• Regression Testing
• Negative Testing
• Stress Testing
• Performance Testing User Acceptance Testing and Production Testing.

PROFESSIONAL EXPERIENCE:

Confidential

Senior Quality Assurance Test Lead/Scrum Master

• Enforced Kanban principles as a scrum master that resulted in reduction Cycle time by 20%.
• Worked with product owners to groom the backlog items and planned sprints.
• Tracked burn down, issues and progress in VersionOne. Led daily stand ups and scrum meetings.
• Implemented issues tracking in VersionOne to effectively track impediments against user stories.
• Removed road blocks for the team by escalating issues to the project and program manager which resulted in early delivery of customer issue solution.
• Enabled improvement in team delivery commitments and capacity planning for sprints by identifying and tracking hidden tasks that increased customer satisfaction.
• FacilitatedAgile adoption Retrospective for the organization with key stakeholders, program manager and team resulting in enhanced performance.
• Coached, mentored and trained resources on agile methodologies, which resulted in early delivery of project and reduced process waste caused by lack of common understanding.
• Achieved 24 hr turn around on severity 1 bug fixes by managing defect backlog in Quality Center and Version One and prioritizing 30 defects daily.
• Developed Quality and Test management system and organization from ground zero, including Test Strategy, Test Plan, User Stories, Test Cases, Project QA time estimation and process­improvement identification and tracking.
• Created and implemented division defect management and configuration management procedures.

New York, NY

Enterprise Fraud Detection/Account Analysis Functional Lead

• As an Agile coach, I facilitated the transition of several departments from Waterfall to Agile, while also acting as the Scrum Master for 2 onshore/offshore teams. My primary focus was training the teams on how to write user stories, providing estimates (t - shirt size and story points), working on sprint task, burndown charts, test driven development and being their gatekeeper.
• Developed test strategy, test plans, write user stories, test scenarios, reported and tracked defect.
• Developed plans for individual career plans including performance review, succession planning, hiring and training.
• Worked with other managers in planning, scheduling and implementing Talent Management Suite.
• Mitigated QA risks including escalation to senior management and collaborated with cross­functional teams to ensure testing quality.
• Performed functional, application and regression tests, planned and implemented automated testing along with timely releases of product and production escalation patches.
• Evaluated project requirements in both Agile, Waterfall and hybrid environments.
• Planned and coordinated resources needed to implement new test strategies (Agile Scrum, Sanity Suite Regression, etc.) resulting in development of best practice models.
• Applied knowledge of anti­money laundering processes to assist me in identify money laundering patterns when reviewing accounts.
• Increased the testing team productivity by 50% through the development of repeatable processes.
• Successfully completed testing for 4 quarterly releases and 12 monthly releases for teller, account opening, online banking and servicing systems for implementation into production.
• Written QA standards and procedures document for future projects to follow.

New York, NY

Test Lead/Junior Project Manager

Responsibilities:

• Conducted project kick-off meetings, defined project objectives and scope, tracked risks, assumptions and managed detailed project schedules.
• Planned and facilitated project review meetings to expedite requirements and resolution of project issues.
• Guided the team on resource requirements, methodologies, tasks, dependencies deliverables, risks and other issues through the life of the project.
• Defined clear targets and objectives and communicated them to other team members
• Prepared and distributed weekly status report to direct reports and key business stakeholders.
• Coordinated manual and automated full cycle testing for System Integration, User Acceptance and Regression testing into certification for production implementation.
• Analyzed, tracked, and documented testing results and defects, worked with IT and business partners to resolve defects. Work in an agile environment with frequent changes of requirements and features set.