SUMMARY:

• Over 16 years professional IT experience in the field of Quality assurance - multiple domains - IVR, Health Insurance, Telecommunication, Retail, Auto Finance Banking, and PeopleSoft HCM global Payroll.
• Hands-on experience in Manual and Automated Testing of applications on Windows Environment.
• Extensive experience in Functional, Web, Regression, User Acceptance and System Level Testing.
• Experience in using Automation Tool PSScript For PeopleSoft applications to automate PeopleSoft applications. Hands-on knowledge on programming / testing most of the Confidential network CDMA Handsets and Data Cards - Real Device Testing.
• Experience in leading and managing teams. Handled multiple roles - Test Lead, Business Analyst / Senior Test analyst- Insurance, Test Architect.Thorough Understanding of Various Testing Techniques and Methods. Worked with various Database, Front End (GUI / Non GUI) and SOA technologies.
• Good experience in testing AS400 applications.
• Excellent communication skills and ability to work in a group as well as independently.
• Main types of testing like Sanity, Smoke, black box, white box and Acceptance Testing. Functionality, Regression, and Installation Testing.
• Integration and Backwards Compatibility Testing GUI, UI, and Data Testing Thorough understanding of the defect life-cycle process.
• Well experienced with Release and Build Process Management.
• Successful in implementing SQA methodology and test automation to achieve the goals set by the management.
• Developing Testing Strategy for complex projects and drive the team to success.
• With in Short time build the talent in to the team.
• Developed an effective SQA resource plan for Maverick in support of Agile Methodology
• Evaluating the Existing Procedures and Confirming to the defined standards.
• Developed Various Metrics to monitor than effectiveness of team.
• Effectively Manage On-site and Offshore Teams
• Expertise in Test planning and Documentation.
• Through Understanding of Agile and Waterfall methods in SDLC
• Worked with wide variety of systems using different technologies,
• Well versed with RDBMS concepts can read and understand Data model
• Experienced in working with Object Oriented Technology
• Through Understanding of Finance domain and Specialized in Originations.
• Hands-on experience and strong understanding of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC). Good experience of Quality Assurance methodologies like Waterfall, Agile, Scrum, RUP.
• Experience in designing, documenting, and executing test plans, test scripts & test cases for manual and automation.
• Expert in different types of testing that includes Black Box testing, Smoke testing, Functional testing, System Integration testing, End-to-End Testing, Regression testing & User Acceptance testing (UAT)& Involved in Load Testing, Performance Testing & Stress Testing.
• Expertise in use of Quality Center, Test Director and Jira for writing test cases, test execution, defect management, and defect tracking.
• Well Experience in creating Requirement Traceability Matrix to ensure comprehensive test coverage of requirements.
• Experience of Quick Test Professional features like Descriptive programming, Regular expression, Exception handling, Object Repository & Checkpoint and recovery scenario manager.
• Experience in Functional Testing, Data Driven Testing, Load Testing, JDBC and Validating WSDL using SOAPUI tool.

TECHNICAL SKILLS:

Testing Tools: Mercury (QC, Load runner, QTP) and Rational Test Suite.

Language: SQL, PL/SQL, Java

GUI: Visual Age, Visual Basic, Developer 2000, Crystal ReportsDatabase: Sybase,DB2, Oracle, Ingress 6.4, SQL Server,.

Mid and Main Frames: Experienced with AS400 and 840 mainframe systems.

Operating System: Windows, UNIX.

PROFESSIONAL EXPERIENCE:

Confidential, Irving, TX

Sr QA Lead

Responsibilities:

• As a QA analyst I led several complex projects to success with no or minimal post production problems. As an automation tester, Introduced Automation in to the organization and developed several automated test solutions for web based application
• Responsible for the overall Test Strategy and quality for the systems and applications
• Responsible for the overall project management of test efforts across various projects.
• Worked on several Non Functional requirements which interface to Mainframe System.
• Responsible for back-end testing/database testing, which was done using SQL queries
• Performed Positive and Negative testing and End User Testing.
• Consults with clients to prototype, refine, test and debug applications to meet client needs.
• Coordinates new data development and ensures consistency and integration within existing application systems
• As Quality Centre Admin customize projects, set up new users and User Groups, and manage the security privileges of users using the project customization.
• VB.NET, Web services, AS400, HTML, XML, VXML, SQL server 2000, Quality Center, QTP

Confidential, San Antonio, TX

Sr QA Engineer

Responsibilities:

• The San Antonio Water System serves approximately 1 million people in the urbanized part of Bexar County. This population includes approximately 325,944 water customers and 354,878 wastewater customers.
• Working as Lead on HANSEN Application that is developed by INFOR for CIS/CDR/ Work Order systems Built on .Net framework, oracle as Backend, ETL to integrate legacy system and data warehouse.
• Lead team to analyze, for data define, and document requirements, workflow.
• Gathers information about program objectives, functions, features and input/output requirements to design application systems that perform well logically and physically.
• Consults with clients to prototype, refine, test and debug applications to meet client needs.
• Coordinates new data development and ensures consistency and integration within existing application systems
• As Quality Centre Admin customize projects, set up new users and User Groups, and manage the security privileges of users using the project customization.
• Responsible for the overall Test Strategy and quality for the systems and applications
• Responsible for the overall project management of test efforts across various projects.
• Responsible for developing the Test Approaches which define the detailed test plans for all project implementations within a major release.
• Experience working with DOORS (Requirements Repository).
• Worked on several Non Functional requirements which interface to Mainframe System.
• Responsible for back-end testing/database testing, which was done using SQL queries
• Performed Positive and Negative testing and End User Testing.
• VB.NET,, Web services, AS400, HTML, XML, VXML, J2EE, SQL server 2000, Oracle, Quality Center, QTP

Confidential, Richardson, TX

Lead Analyst

Responsibilities:

• Confidential is one of the world's leading providers of communications solutions and services operating in 170 countries.
• Our principal activities included networked IT services, Local, National and International telecommunications services, and higher-value broadband and Internet products and services.
• This Project is mainly involved in creation of different services and components that are used in network.
• Followed AGILE methodology. User raises a request to create a component or service. The request of the user is send to the system in form of a XML. Network layer (MASTARS) validates the request and sends the response back to the end user.
• The Response is sent back to the user in form of an XML via webservices.
• Lead team to analyze, for data define, and document requirements, workflow.
• Gathers information about program objectives, functions, features and input/output requirements to design application systems that perform well logically and physically.
• Consults with clients to prototype, refine, test and debug applications to meet client needs.
• Coordinates new data development and ensures consistency and integration within existing application systems
• As Quality Centre Admin customize projects, set up new users and User Groups, and manage the security privileges of users using the project customization.
• Responsible for the overall Test Strategy and quality for the systems and applications
• Responsible for the overall project management of test efforts across various projects.
• Responsible for developing the Test Approaches which define the detailed test plans for all project implementations within a major release.
• Lead the development of the test scenarios and test cases based on business processes, system use cases, and functional and non-functional requirements.
• Lead and coordinate all test execution activities.
• Testing the application in two different OS - UNIX & Windows XP.
• Lead daily test meetings during test cycles.
• Creation of test data in the form of XML’s.
• Was involved in maintaining the versions of deliverables like test plans, test cases, test scripts
• Was involved in tracking the problems and maintaining the incidents as a repository.
• Coordination with project managers on status of project and responsibility for preparing project status reports
• Helped the end users in understanding the usage of application.
• Performed web services test using Loadrunner
• VB.NET, Java script, Web services, AS400, HTML, XML, VXML, J2EE, SQL server 2000, Oracle 8.0, Web Logic, Web Sphere, Documentum, SSL, IIS 5.0,JVM, Rational Tools, Loadrunner, UNIX

Confidential, Irving, TX

QA Lead

Responsibilities:

• As a QA lead, managed team of 5 and more. I am responsible to ensure the quality of the Ecomm, Originations and ECM systems. Work with team to develop Test Strategy.
• Responsible to implementing test Automation solutions in Auto. Responsible to plan right resources for right projects. Work with Various teams to resolve any issues that might arose. Introduce a positive attitude in to the team.
• Utilized Agile Scrum and Waterfall methodologies.
• As a QA analyst I led several complex projects to success with no or minimal post production problems. As an automation tester, Introduced Automation in to the organization and developed several automated test solutions for various applications.
• As Test Director Administrator customize projects, set up new users and User Groups, and manage the security privileges of users using the project customization.
• Interface with Customer, Project Manager, BSA’s and QA team to ensure QA is involved with planning, execution and implementation for the assigned projects.
• Create, review and maintain the project Test strategy and project level test plan to QA management and test team.
• Experience working on IVR testing. Participate in phone examinations, listen to recorded questions, and respond by pressing a touch phone digit(s).
• Expertise in developing automated regression test planning, automating processes and Setup.
• Using Visual Source safe, deploy the application to a WebLogic server, run all unit test cases and generate unit test and coverage reports
• Experience working on Automation of AS/400, Mainframe and E-Commerce using QTP
• Load Runner expert with COM/DCOM, RTP, WinSock, Web Protocol and multi process.
• Experience running the scripts at huge loads.
• Lead some of the major conversion projects (Involves heavy back end and ETL)
• Used SQL Server tools Enterprise Manager to access Database. Used DTS Packages to Generate data. Tested DTS Processes that runs on a daily basis.
• Good experience to analyze and test data ware house projects and cognos reports.
• Working Experience with Financial Systems, Fiserv/CBS, AutoPro.(AS400 system)
• Wrote user manual, and training materials for Load runner performance testing
• Good experience as a QA Coordinator, maintained Projects, Stars and DWRs in BAU
• Mercury Automation Suite (Winrunner, TSL Scripting, Test Director, Loadrunner, QTP, QC)

Confidential, Iring, TX

Sr. QA

Responsibilities:

• Performed Lead Consultant/QA analyst for Confidential .com, Digital Companion and Erepair applications with end to end Co-ordinate automated testing work using Mercury Win Runner and Performance reports with Loadrunner.
• Planned all resources and schedules for functional and performance QA work for new and ongoing Confidential e-ordering applications
• Performed back end address validation on AS400.
• Supervised a team of QA five functional test engineers in India working on multiple projects.
• Implemented iterative testing using methodologies
• Managed test case development and execution using Mercury TestDirector
• Architected, implemented and managed automated load and performance testing program
• Coded and executed load and functional tests.
• Evaluated, acquired, implemented and administered enterprise-wide defect tracking software
• Managed resource contention between ongoing development projects and urgent defects reported in production
• Plan all resources and schedules for functional and internal Design Specifications and documentation
• Developed group. checklists & documentation for testers reporting Test results.
• Work closely with Development Team leads to manage resource contention between ongoing development projects and mission critical bug fixing in production.
• Involving in Requirement Analysis of Software applications for better Performance under heavy loads.
• Well versed with Bug Tracking, Unit Testing, System Testing, Integration Testing, Smoke Testing, Functionality Testing, Load and Performance Testing.
• Executed user scalability (capacity) and reliability performance tests on an iPlanet 4.0, Windows NT 4.0, Oracle 8, .NET Servers & Web sphere.
• VB .NET, Java script, Web services, AS400, HTML, XML, VXML, J2EE, SQL server 2000, Oracle 8.0, Web Logic, Web Sphere, Visual Source Safe, Documentum, SSL, IIS 5.0,JVM, Load Runner 7.5, Win runner 7.0 & Rational tools.

Confidential, Dallas, TX

Sr.QA Engineer

Responsibilities:

• VDDS (Visual Data Delivery System) developed with an easy and reliable means of order entry and tracking for frame relay data service orders and also logical provisioning.
• Lead for two revenue releases.
• Worked with Rational Team Test 2001.04 .Designed & developed various test plans using SQA Test Manager.
• Involved in Software Development Cycle to introduce a QA process depending upon the Requirement Analysis by leading the QA Team.
• Performed Apps approval and Billing validations on AS400
• Involved in Walkthroughs and Inspections to review the Testing Standards.
• Extensively used SQA Robot for Regression Testing for monthly production releases and new releases. Developed SQA scripts to integrate with different interfaces to complete the test cycle.
• Used SQA Clear Quest for bugs Analysis.
• Also responsibilities include Interface testing, Integration testing, Data Integration testing, Regression testing, System testing Performed Load Tests with Load runner.
• Performed load testing under heavy loads& range of loads to determine system’s response by Load Runner 6.5 with different iterations and think time by creating the virtual user scripts.
• Developed Test Requirements hierarchy with Rational Test Suite.
• Performed Database Migration Testing from Oracle7.0 to Oracle 8.0

Environment: Windows NT, C++, Java, JSP, HTML, AS400,Corba, Rational Team Test (SQA Robot, SQA Manager), Load runner

Confidential, Raleigh, NC

QA Analyst

Responsibilities:

• Documented Technical Specs and developed test plans and test scripts for manual testing.
• Analyzed the system requirements and developed test plans using technical specifications, involved in developing the test script for automated testing using Win Runner.
• Performed Integration Testing, System Testing, Regression Testing and Performance testing
• Responsible for back-end testing/database testing, which was done using SQL queries
• Performed Positive and Negative testing and End User Testing.
• Generated automated test scripts for regression and stress testing in Windows platform.
• Generated data driven scripts for using Win Runner.
• Used Test Director for bug tracing and investigated software bugs.
• Performed validation tests to ensure that the developed functionality meets the specifications prior to UAT testing.
• Created test scripts and performed system testing. Worked closely with software development groups to define and implement unit test plans.
• Documented software bugs.
• Developed test procedures for the role based validations.

Environment: Unix, Windows NT, People Soft 7.0, Oracle 7.x, VB 5.0, Win Runner 5.0 & Load Runner 6.0.

Confidential, Kansas

Sr. QA Test Engineer

Responsibilities:

• Web based application developed in Java for DMS 250 switch.
• The application is flow the data through routing tables.
• Conducted all tests right from base line database preparation like creating schema, System Testing, Regression Testing.
• Designed and developed Test scripts,
• Customized winrunner to test UI developed in Java.
• Document Test plans With Test Director, Developed TSL t scripts.
• Analyze and reporting bugs. Document defects in DDTS