SENIOR QA ENGINEER Resume

SUMMARY:

Offering 15+ years in building and leading US and off - shore cross-functional teams dedicated to continuous improvement, customer satisfaction, and completing projects within budget, scope, and deadline.
Unique, 360° understanding of business needs, organizational structure, and workflow effectiveness with a deep understanding of diverse testing strategies.z
Excels in leveraging Agile, Waterfall, Lean, and Scrum methodologies to optimize the entire testing lifecycle.
Subject Matter Expert in testing automation, bug/defect resolution, increased efficiencies, and gaining consensus of internal/external stakeholders.
Excellent multitasker, thrives in deadline-driven environments.
Diverse skill-set of technical acumen, proactive leadership, and effective client liaison.

TECHNICAL SKILLS:

Operating Systems: Windows, Linux, AIX, HP-UX

Languages: JAVA, PL-SQL,XML,HTML

Web Software: Apache, Tomcat, IIS

Web Services: SOAP, REST

Databases: Oracle, MySQL

Source Control: GIT, GitGub

Build Tool: Maven

Continuous Integration: Jenkins

Bug Tracking Tools: Remedy, Vantive, Microsoft CRM

Automations Tools: Win Runner, Selenium Web Driver and Grid, Junit, TestNG, Jmeter

Test Management Tools: Test Director, Quality Center, MTM and Microsoft TFS

Methodologies: Agile, Scrum, Waterfall

PROFESSIONAL EXPERIENCE:

Confidential

SENIOR QA ENGINEER

Responsibilities:

Leveraged strong communication and consensus-gaining skills to work directly with client stakeholders; identify and troubleshoot issues to ensure rapid resolution and top notch customer satisfaction.
Ensured all deliverables and releases met project scope and deadline.
Spearheaded results-centered beta testing with key decision makers (VPs, product team members, product managers, etc.). Rapidly identified needs for enhancements/upgrades.
Earned praise and recognition for consistently completing the most complex projects average 15% to 20% ahead of schedule and always within budget.
Compiled testing data to issue reports and advise upper management on go/no go product release.
Supervised major testing of a conversion project from VB to C#.Net including a top to bottom reengineering of the application platform.
Designed QA framework for testing integrity and reliability ofa multi-million line code and multiple tool sets.
Streamlined workflow and communication among internal/external team members;established best practices and testing standards.
Leveraged MTM and TFS to create test cases; mapping cases to requirements for traceability of test features; monitored tasks in Agile Sprint Planning; conducted defect triage meetings and root cause analysis.

Confidential

QA ENGINEER/QA TEST LEAD/SENIOR QA ENGINEER

Responsibilities:

Quickly assimilated systems of back-end technologies with secure client server transactions and front-end technologies that were web-based following internet banking standards.
Tested products with voice-user interface (VUI), 3rd party software, and middleware with external devices.
Leveraged Remedy Force and Microsoft CRM for tracking and monitoring bugs. Analyzed key testing documents (business, functional, technical, requirements).
Liaison between senior management and QA teams — managing test environments, risk analysis, project estimates, test plans/cases, scheduling, status updates, and all necessary reporting.

Confidential

QA LEAD

Responsibilities:

Led a team of 3 QA engineers in system and integration testing of calendar applications (integrated in AOL 7.0 and CompuServe 7.0 browsers).
Application was powered by DHTML and Java script (client side) and Java (server side).
Tested IE and Netscape browser compatibility; used Vantive to track bugs, analyzed test results, and served as a key team member in bug/defect resolution.