Testing Analyst Resume
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Sacramento, CA
SUMMARY:
- Analytical, progressive professional with years of experience designing and documenting system test plans, test scripts, test cases and user documentation.
- Able to partner with business analyst, technical design and development teams leads, and quality assurance staff to ensure accuracy and timeliness of system modifications.
- Designed and deployed cutting - edge solutions based on technical specifications, research, and testing.
- Consistently delivered significant improvements in processing through in-depth performance analysis and system optimization.
- Highly proficient in Microsoft Office, CICS, and Problem Management software tools such as Heat, Siebel, Jira, TFS, and Clear Quest.
- Extensive understanding of manual and automated testing, black box testing methods, smoke testing methods, and the software development life cycle (SDLC).
- Able to perform and multi-task in a fast-paced environment while remaining dedicated to delivering outstanding customer service. An active listener and an excellent communicator.
EXPERTISE AREA:
- User Acceptance Testing Training & Coaching
- Comprehensive Testing Technical Writing & Communications
- Regression Testing Strategic Planning
- Troubleshooting Techniques Workflow Enhancement
- Business Communication Quality Control
- SQL Organizational Development
- Black Box Testing & Smoke Testing Prioritizing & Scheduling
- SDLC E-Commerce
PROFESSIONAL EXPERIENCE:
Confidential, Sacramento, CA
TESTING ANALYST
Responsibilities:
- Successfully implemented Meaningful Use for providers and hospitals which allowed monetary incentives for using electronic health records (EHR) technology for the Confidential ( Confidential ).
- Evaluated complex electronic billing systems problems and test plans and tested systems to enhance web portals; modified content and executed full delivery.
- Constructed business specifications and system improvements to meet Confidential portal needs.
- Medi-cal and Medicare claims processing testing experience for Confidential .
Confidential, Roseville, CA
QA TESTER & TECHNICAL SUPPORT
Responsibilities:
- Acted as IT department’s primary contact regarding corporate and strategic projects.
- Assisted in the requirements development and execution of test scripts.
- Partnered with developers to produce a more user friendly product.
Confidential, Sacramento, CA
ENROLLMENT COORDINATOR
Responsibilities:
- Gathered information to complete Provider, Client, and Managed Care enrollment for hospitals and private practices.
- Coordinated with customer service to direct inbound health insurance billing customer calls.
- As part of the IT department managed confidential patient information, updated financial records, and inputted data.
