SUMMARY:

• Around 13 years of experience in quality assurance in software industry, leading and managing agile team with proven ability to direct quality programs, reducing defects and improving overall efficiency.
• Project management, vendor management, client relationship, tapping new clients and interacting with existing clients to generate business
• Setting up offshore testing teams, defining quality engineering best practices, QA process & identifying tools
• Expertise in Manual and Automated Testing of software’s involving Functional testing, Smoke testing/Build verification testing (BVT), Integration testing Regression testing, Performance Testing, Sanity testing, User Acceptance testing, independent Software testing etc
• Developed software functional and web services test automation frameworks and leading testing teams
• Designing test strategies, plans and establishing testing practices with Functional Automated Testing using tools like Coded UI, Selenium etc and Web services /API testing using Soap UI, Groovy scripting and Confidential API testing
• Coordinating with test teams and monitor Load performance test using JMeter and App dynamics/New Relic
• Review and Analyze Functional and Performance test results, Preparing test metrics, traceability matrix, records test effort, publish test progress report and discuss with stakeholders
• Research and Analysis skills, Strategic project/ Sprint planning ability and daily Scrum
• Performing Risk Analysis, Gap Analysis, Test Completion Reporting, QA Sign - off decision making and Retrospective
• Achieved project objectives, ensuring completion in a timely and cost effective manner
• Involved extensively in bringing the qualified resource on board
• Responsible for overall growth of team, aligned with company’s growth plans
• Committed to professionalism, highly organized, able to see the big picture while paying attention to small details and exhibits excellent communication skills
• Associated with reputed organizations in USA, Canada, U.K and India

TECHNICAL SKILLS:

Management Tools: Jira, Confluence, MS project, Power point, Team Foundation Server, Slack, Trello, Skype for business, Visual StudioQA Tools: Selenium Web driver, MS Coded UI, VS Confidential Test Manager, SpecFlow, Soap UI NG Pro, Test Link, Jmeter, Cucumber, Appium, QMetry, HTML, XML, Web Service Studio Tool, Swagger

Bug Tracking Tools: Team Foundation Server, Bugnet, Jira, Bugzilla, Mantis, On Time, Team Share, Quality Center, Bugger Product Studio.

Database: MS SQL Server, PL/SQL, Management Studio, Enterprise Manager, Cassandra, MS Access.

Operating System: MS Windows (like Windows XP, Windows 10, 8, 7, VISTA) Apple mac s OS, VM Ware

Programming Languages: C#, Java, Groovy Scripting, ASP, VB Scripting, XML and HTML.

Other: MS Word, MS Excel, MS Outlook, MS Share point, Google doc, Other Office suite tools.

Browsers: Chrome, IE, Firefox, and Safari

WORK EXPERIENCE:

QA Manager/Lead

Confidential, Dallas, TX

Responsibilities:

• Manage QA manual and automation team which consists of both onshore and offshore QA resources
• Procure QA software tools, develop QA procedures and establish quality assurance methodologies/standards in order to clarify the quality objectives of the organization.
• Coordinate with product owners to finalize designs and confirm requirements
• Develop QA project plans as per Confidential ’s expectations with various inter-dependencies for internal and external stakeholders
• Set clear expectations and goals for project teams. Track progress against timeline, milestones, revise as needed.
• Align internal, customer and vendor teams and increase communication and data sharing
• Monitor timeline and flag potential issues to be addressed
• Presentation and technology leading skills, result-oriented person
• Perform/Review QA activities at all levels (QA Strategy, Test Plan, Test Cases, Test Data Management, Defect Reporting)
• Develop and lead the QA Automation Process for department to identify and implement needed changes for QA success
• QA leader with a proven track record of strategic QA vision, quick delivery, and demonstrated ability to inspire/mentor quality assurance teams to implement latest QA programs for maintaining industrial quality standards.
• Analyzing and calculating ROI and presenting the results to the upper management
• Support testing of multiple projects with multiple timeline and provide QA services with quality on time execution
• Oversee projects and verify completeness and Formulate QA status reports for upper management and customers
• Conducting interviews, mentoring new hires, conducting mid of the year and end of the year reviews for onshore and offshore teams

QA Team Lead

Confidential, Dallas, TX

Responsibilities:

• Led and trained Onsite/Offshore QA Engineers, attended meetings, forecast resource estimates, compiled status reports, provided technical interviews for new hires.
• Conducted several brainstorming sessions with client side product managers, business analysts, developers, and QAs to understand the scope of each feature, impact areas and technical complications that need to be considered while preparing test scenarios.
• Developed automation frameworks using Confidential Coded UI in visual studio IDE, Selenium web driver, grid and TestNG in Eclipse IDE for projects to run several test script simultaneously across multiple machines/browsers and thereby significantly reduced the total execution time.
• Implemented Web services automation to test RESTful services using SoapUI
• Reported on test group activities to Project Managers, Development Managers and Product Owners, (Test Execution, Defect Reports)
• Participated in all phases of the test cycle, including Integration/System Testing, Performance Testing, and Regression Testing etc.
• Provided Project/Sprint based Test effort plan estimates.

Senior QA Analyst

Confidential, Dallas, TX

Responsibilities:

• Coordinate with Product teams to test applications and enhancements in an agile environment.
• Conduct meetings to Plan out test projects.
• Develop and/or supervise the creation of test plans.
• Create Manual Test plans and Test Cases from Scope, and User definitions or just by discussions with Client service Representatives
• Design and Document test cases, Run test cases based on requirements, boundary conditions, use case scenarios, etc.
• Provide feedback to Product team for resolution of problems discovered during the test process.
• Track bug/error rates and report them back to management.
• Perform Regression Testing on various web based Applications and Reports comparison between Front and back end.
• Ability to work under tight time lines in a fast paced environment by multi-tasking and prioritizing work schedules.
• Post Subject related documents on Internal Share Point about various projects.
• Provide product Support to clients after release and Data setup for PM’s Demo to Business people
• Quick learner, self-starter with great communication skills.
• Able to work with little supervision
• Attending all the meetings, Scrums, Stand-ups from Scoping until software delivery sign offs.

Environment: Dot Net Framework, SQL Server 2005, MS Word 2007, Excel 2007, Office 2007, Windows Vista and Windows XP.

Senior QA Analyst

Confidential Dallas, TX

Responsibilities:

• Conduct meetings to Plan out projects, People involved and Scheduling.
• Create Test plans and Test Cases from Scope, and User definitions or just by discussions with Client service Representatives and with Clients.
• Design and Document test cases, Run test cases on Confidential based on requirements, boundary conditions, use case scenarios, etc.
• Create test environments by installing in local machine, workflow processes, and criteria for acceptable response times and performance metrics.
• Deploy in VM Mare, Restore DB, Installation and configuration in local environment for testing.
• Work with developers in troubleshooting by unit testing and resolve errors before releasing it to QA Environment.
• Provide feedback to Product team for resolution of problems discovered during the test process.
• Track bug/error rates on ''On Time'' Bug tracking system and report them back to management.
• Perform Regression Testing on various web and window based Applications and Reports comparison between Front and Back end.
• Check the Code on Perforce to find its validity
• Query Database using MS SQL to Select, Create, modify, Delete Fax ID’s, User Defined Boolean etc
• Ability to work under tight time lines in a fast paced environment by multi tasking and prioritizing work schedules.
• Coordinate and manage the QA process with our offshore testing team located in India and Philippines.
• Post Subject related documents on WIKI Pages (Internal Resource Provider) about various projects.
• Provide product Support to clients after release and Data setup for PM’s Demo to Business people
• Member of QA Discussion group.
• Compatibility Testing and Integration testing with .NET admin and client service project
• Have done many Demos and Presentations to the Internal Team
• Attending all the meetings, Scrums, Stand-ups for Scoping, Dry Run setup, Pushing to Environments, CSC’s, change of requirements

Environment: Dot Net Framework, VB6, Confidential ,XML, HTML, SQL Server 2005, On Time Bug Tracker, Office 2007, Windows Vista and Windows XP.

Software Test Engineer II, Dallas, TX

Confidential

Responsibilities:

• Create and run UNIT test cases, Functional, User Interface and Load testing for projects like, BillG Web Services, BellCanada Operational, and TelmexOssBss Web services.
• Work with Confidential Development Team in California
• Prepare Automated and Manual Test plan Documents.
• Track Bugs in the Product studio.
• Install and configure Client Builds on SetTopBoxes and PC Clients
• Install and configure Video on Demand, Pay per View Applications on the Personal server and Multi server Environments.
• Work with developers in Debugging issues while unit testing.

Environment: C#, XML, HTML, SQL Server 2005, Bugger Product Studio, Visual Studio Team Share, Dot Net Frame work, Office 2007, Windows Vista and Windows XP, Web Services Studio Tool.

Quality Assurance Engineer, Denver, CO

Confidential

Responsibilities:

• Coordinate and Manage large scale application and enhancement test efforts across the team.
• Coordinate the QA process with our offshore testing team located in Sri Lanka.
• Develop and/or supervise the creation of test plans.
• Conduct meetings to Plan out projects, People involved and Scheduling.
• Create Test plans and Test Cases from Confidential , SRS and STS or just by discussions through WEBEX with Clients.
• Define and create test environments, workflow processes, criteria for acceptable response times and performance metrics.
• Use Segue Silk Testing Automated Script for Performance Testing.
• Work with developers in troubleshooting by unit testing and resolve production errors.
• Provide feedback to development team for resolution of problems discovered during the test process.
• Track bug/error rates on Issue tracking system and report them back to management.
• Perform Regression Testing of Applications and Reports.
• Query Database using MS SQL to Create, modify, Delete Client Nodes, ID’s Users, API, BCCT, Dupers etc.
• Coordinate with other members of technical staff to identify and resolve performance issues.
• Post information on QWIKI (Internal Resource Provider) about various projects.
• Integration testing with EP - Kaplan ( Test harness web services and gradebook calculations)
• Accessibility testing - 508 compliance (JAWS for blind people)
• Have done many Demos and Presentations to the Internal Team
• Extensive experience in testing hot fixes and App Fixes and Maintenance Blocks both monthly and Bi weekly.
• Worked on many Sprints and Phases
• Experience on internationalization projects - G11N testing non ASCII
• Experience on .Next projects ( Whole DB changes from old environment to new one)
• Attending all the meetings, Scrums, Stand-ups for Confidential, STS CSC’s, change of requirements

Environment: Segue Silktest 7.0, VB Script, SQL Server 2000, TeamTrack 6.5 and Windows XP.

Software Application Tester

Confidential

Responsibilities:

• Created test cases in BPT module for the MasterEBillDataValidation.
• Entered parameter value for each component. Created spread sheets for test cases and matched the components.
• Modified both input and output parameters and allowed interactions by grouping the components in the Quality Center (Test Director) test plan.
• Monitored tests in Confidential and SAP applications and reviewed the results in Quality Center.
• Prepared error reports after adding defects in the defects module.
• Created new Business Components for RFA.
• Used Quality Center for the complete testing effort, which also involved bug reporting, and defect tracking.

Environment: Quality Center (New version of Test Director), BPT, Confidential, VBScript, Oracle, SAP and Windows XP.