SUMMARY:

• Highly skilled and result oriented professional with 10 years of diversified experience in software testing and development. Strong problem solving skills with technical background and great inter personal skills. Highly organized, versatile and results oriented team player with an energetic and articulate approach to testing. Ability to acquire new skills within short time scales, adapt to rapidly changing work practices and build and maintain excellent working relationships with colleagues.
• Senior Analyst experience being involved in writing Test plans, creating Test cases ensuring that the developed software performs as detailed by the business requirements.
• Well experienced in preparation of estimation based on requirements and ensures that the project is within the business scope.
• Well experienced in testing on different technologies and applications like Telecom Billing Application, SAP, Web Technologies, Web Services and Mainframe.
• Possess strong domain knowledge of Telecom, financial services and Banking products.
• Experience in proprietary products like CDRator (Billing Platform), Hogan (Mainframes) and PACS (Payments and Collections System) payment gateway.
• Expertise in creation of Business Requirements, Test Cases & step by step procedure for testing each Test Case.
• Extensive experience in performing Functional Testing, Integration Testing, Component Integration Testing, System End to End Testing, Regression Testing, Replication Testing, Database Testing, ETL Testing, Compatibility Testing and User Acceptance Testing.
• Proactive ability to impart knowledge and mentor others in acquiring skills.
• An ability to anticipate and act to minimise the probability and impact of risks and issues.
• Experience on the concept of SDLC Methodologies like Waterfall and Agile .
• Proficient in Black Box techniques like Equivalent Partitioning and Boundary Value Analysis.
• Proficient in White Box techniques like Basis Path Testing and Loop Testing.
• Experienced in Daily Status Report, Weekly Status Report & Monthly Report.
• Strong knowledge on Defect Management tools like HP Quality Center/HP ALM and JIRA.
• Expert in writing SQL queries.
• Experience in automating test cases using Selenium, QTP/UFT (VB Scripting) and Ready API/SoapUI
• Good knowledge on Anti - Money Laundering (AML) products EastNets and Ascent AML.
• Successful in meeting the needs for the given project, ensuring testing is performed thoroughly executed within the constraints of the overall project.
• Strong relationship building and relationship management skills with clients and potential clients, including all levels of management.
• Analytical and organized; with ability to identify needs and implement effective solutions.
• Excellent communication, interpersonal skills, team player and ability to solve problems.
• Ability to devise generic solutions that are liberated from the limitations of previous development habits and that cater for evolving business needs.
• Extremely well organized, with proven ability to multi-task and prioritize workload.
• Ensuring delivery & implementation of projects as scheduled and ensuring compliance to quality standards.
• Strong development skills which helps in analyzing the systems well.

TECHNICAL SKILLS:

Operating Systems: Windows 98/XP/NT/7, Unix

Test Management tool: HP Quality Center, JIRA

Testing Tools: QTP/UFT, JIRA

Programming Languages: VB Scripting Shell scripting, python,HTML, XML

Databases: Oracle 10g, DB2

Web service application: SOAP UI

Applications: CDRator, SAP (SAP CRM, SAP BS, SAP BW)

PROFESSIONAL EXPERIENCE:

Sr.QA Analyst

Confidential, Chicago, IL

Responsibilities:

• Designed high level test scenarios based on user stories.
• Designed system and regression test cases based on high level scenarios.
• Identified manual regression test scenarios for Automation.
• Automated (regression suite) with Selenium using Hybrid framework.
• Monitored Jenkins job execution results and logged the defects in ALM (Quality Center)
• Written SQL queries to validate database updates to complete test scenarios.
• Windows & Cross Android operating system testing against the Android API levels
• IOS-operating systems testing based on base versions iOS-5,iOS-6, iOS-7 with Latest Versions
• Cross operating system testing on Android & iOS.
• Automated web services test cases using Ready API (Soap UI) tool.
• Executed SoapUI test cases through Jenkins and logging defects.
• Validated inbound/outbound files on FTP.
• Validated message broker business processes using MQ Visual Edit tool, sending message through inbound queue and validating outbound queue, also validating database updates.
• Automated Message Broker business process validation, Database testing, validation and FTP validation.
• Invoice and Billing verification
• Performed system and regression testing.
• Analyzed test failures and finding root causes and logging defects in ALM.
• Participated in defect review meetings and maintaining defects summary reports.
• Participated in weekly meetings and discussing on Project updates and QA updates.
• Participated in release planning, sprint planning, retrospective and stand up meetings.
• Tracked progress on QA activities and discussing with Project Manager on project/testing issues and setting up the priorities.

Test Lead/System Analyst

Confidential

Responsibilities:

• Maintained rate tables, configurations, products and services information
• Configuration of Bill Cycles & Invoice Schedules
• Payment arrangements
• Daily tracking of Roaming Scenarios, Dunning Scenarios and Reports maintenance
• Database testing for invoice preparation
• Preparing Invoices for Bill Runs
• Maintained bill run checklists
• Invoice Closure (Bill Run Process)
• Daily Tracking of Debit Orders (Payment Receivables)
• Reconciliation to General Ledger
• Post-Production verification of Finance deliverables
• Weekly reporting on Bill run stats (Debit Orders, Successful and Failure Collections, Other Payments)

Test Lead

Confidential

Responsibilities:

• Analyzed complex requirements to create test plan and receive the formal client sign- off.
• Involved during early QA phase to analyse the requirements.
• Worked closely with Development and Business Analysts in identifying software requirements for new features.
• Analyzed Business Requirement Document, Mapping documents, Preparing detailed design document and effort estimation.
• Responsible for designing Test Plan, Test Completion Report.
• Provide effective communication across Business units, IT function to manage the smooth delivery of test activities.
• Scheduled the delivery of fixes into the test environments by agreeing the priority/severity of fixes.
• Participated in design, functional specification and technical specification reviews.
• Prepared Traceability Metrics using Requirement Coverage.
• Test data preparation, scripting, test execution, defect reporting, and support root cause analysis/resolution of defects.
• Contributed to junior level team by conducting knowledge transfer sessions.

Senior Test Analyst

Confidential

Responsibilities:

• Requirements extraction.
• Designing, prioritizing and execution of test cases.
• Creation and maintenance of the Test reports and Test data.
• Test Analysis/Review of test requirements/test cases.
• Preparing Traceability Matrix
• Defect tracking and management
• Writing Test Scripts

Test Analyst

Confidential

Responsibilities:

• Requirements extraction.
• Designing, prioritizing and execution of test cases.
• Creation and maintenance of the Test reports and Test data.
• Conducted various types of Testing like Functionality Testing, GUI Testing, and Regression.
• Test Analysis/Review of test requirements/test cases.
• Preparing Traceability Matrix
• Defect tracking and management
• Writing Test Scripts
• Responsible for ensuring that all software releases have been tested to an acceptable
• Confidential .
• Responsible for testing the resolution of production bugs, data scripts and reports.

Test Analyst

Confidential

Responsibilities:

• Understanding the functional specifications.
• Designed and executed Functional, UI and Localization test cases.
• Performed both Manual and Automation testing using Visual Studio Team Test tool.
• Preparation & Execution of test cases for the new assignments or change requests.
• Tested the application in test and production environment.
• Generated the reports and tested the application for different scenarios using VSTS.
• Scheduled the reports and verified them both in test and production environment.
• Involved in conference calls with the onsite team.
• Frequent interaction with onsite coordinator and onsite QA Manager.
• Tracked reported the bugs using Rational ClearQuest Web tool.
• Integrated with developers and discussed technical problems.

Software Test Engineer

Confidential

Responsibilities:

• Understanding the functional specifications.
• Designed and executed Functional, UI and Localization test cases.
• Performed Manual testing using Visual Studio Team Test tool.
• Preparation & Execution of test cases for the new assignments or change requests.
• Tested the application in test environment.
• Involved in conference calls with the onsite team
• Designing & Executing the database test cases to verify data integrity.
• Frequent interaction with onsite coordinator and onsite QA Manager
• Tracked reported the bugs using Rational ClearQuest Web tool.
• Preparing Test summary reports.

Test Engineer

Confidential

Responsibilities:

• Understanding the functional specifications.
• Designed and executed Functional, UI and Localization test cases.
• Performed both Manual and Automation testing using Visual Studio Team Test tool.
• Preparation & Execution of test cases for the new assignments or change requests.
• Tested the application in test and production environment.
• Generated the reports and tested the application for different scenarios using VSTS.
• Scheduled the reports and verified them both in test and production environment.
• Involved in conference calls with the onsite team.
• Frequent interaction with onsite coordinator and onsite QA Manager.
• Tracked reported the bugs using Rational ClearQuest Web tool.
• Integrated with developers and discussed technical problems.