SUMMARY:

• 16+ years of hands - on experience in testing of Client-server, Wireless, Web based, E-commerce, Enterprise and Multimedia application software.
• Extensive experience in all phases of SDLC in both Waterfall and Agile models
• Strong experience in defect definition and bug tracking. Good working knowledge of QA methodology, testing techniques and approaches. Knowledge of Agile and Test Driven Development.
• Proficient in the areas of requirement reviews, business documentation testability and end user trainings.
• Extensive experience in gathering and analysis of production data records in SQL and Oracle databases to be used for creation of test data sub-sets
• Hand-on experience in developing and executing of Test Plans, Test Strategies and Test Cases for Functional, Sanity, UAT, Regression, Integration, End to End, Security and Navigational types of testing.
• Strong working knowledge of Automation testing with utilization of HP UFT (QTP) and ALM (Quality Center) tools.
• Excellent interpersonal and communication skills. Strong ability to lead a team as well as to perform solo.

TECHNICAL SKILLS:

Platforms and Hardware: Windows XX, MAC OS, Red Hat Linux, Kodak Optical Scanner i160

Programming : XML, HTML, JavaScript, SQL

Databases and DB Tools: Oracle, MS SQL Server, TOAD, SQL Developer

Software : MS Office, Visual Studio, Borland Caliber RM, Edifecs SpecBuilder, FormWorks, FormDocs, MetaVance, Macess, HP Quality Center (ALM v.12), IBM Rational ClearQuest

Browsers : Microsoft Edge, IE XX, Mozilla Firefox, Google Chrome

EDI Transactions : 835 Payment, 837 Claims, 276 Claims Inquiry and Claim Response

PROFESSIONAL EXPERIENCE:

Confidential

Quality Assurance Engineer

Responsibilities:

• Performed testing of Event Messaging web based front end application designed for internal bank users.
• Tested system capability to perform security validation of new and existing user profiles
• Set up, triggered, monitored and validated account activities for multiple users across same company.
• Verified and validated delivery of event notifications to various delivery channels set up for each user such as email, fax, voice and text

Confidential

Sr. Quality Assurance Engineer

Responsibilities:

• Lead day-to-day testing of complex powerful set of applications designed for processing of dental claims
• Managed testing process in multiple test environments simultaneously within an agile, collaborative, and collegial scrum team
• Collaborated with business analysts, developers and business testers in walkthroughs and business discussions for each release.
• Supported process and validated results of conversion of business and functional requirements into test plan to insure readiness of test and business documentation for validations in all environments.
• Worked closely with interfacing, B2B groups and with Trading Partners to insure seamless flow of EDI transactions from Clearing House to Confidential claim adjudication system.
• Used SQL Developer tool to fetch data records in production database to insure 100% coverage of business data conditions. Prepared sub-sets of data records to be inserted into testing database for validation of complex look up logics.
• Used TOAD tool to monitor claim flows in Oracle database and to extract inbound /outbound claims data for validation of intermediate results of claim processing
• Designed and processed extensive number of paper documents to test OCR logic. Manufactured and validated inbound /outbound claims for HIPAA compliance using SpecBuilder application
• Documented descriptive software, system and environmental defects in ClearQuest bug tracking system, validated defect fixes using manual and automated testing approaches
• Owned analysis of production errors reported weekly. Validated issues in prod-like test environment, documented defects, verified code fixes before promoting to production environment
• Lead and coordinated testing of Vendor quarterly releases with customizations for Confidential as a client

Confidential

Software Quality Assurance Tester

Responsibilities:

• Lead testing of vendor application that included but not limited to features as scoring, parental control, multi-language support on various Mobile devices such as iPad 1 and 2 generations, Samsung Galaxy Note 3, Nexus 6/Moto X Pro, iPhone 4s and 5. Reported and maintained defect trucking using GoogleDocs templates.
• Collaborated with web developers and vendor engineers in daily walkthroughs and managed testing process in multiple test environments simultaneously

Confidential, Oakland, CA

Senior Quality Assurance Analyst

Responsibilities:

• Analyzed requirements and clinical workflow, developed and maintained test documentation.
• Lead functional, system and end-to-end testing of client-server application designed for tracking of patient medical data.
• Managed functional and connectivity testing between Clinical Information System and complex ancillary systems.
• Performed automated (WinRunner 7.01) and manual testing of medical data content, validated national/regional data mapping between systems.
• Reported and managed defects in Vantive System.
• Conducted product demos and trainings for regional business users and transferred practical knowledge to front end users.

Confidential, San Francisco, CA

Senior Quality Assurance Engineer

Responsibilities:

• Lead integration and end-to-end testing of Confidential ’s ready-to-run infrastructure for multiple suites of e-business products using Astra Site Manager automated testing and reporting tool.
• Developed test strategy and configuration reporting matrixes to support testing and quality assurance of up to five B2B products simultaneously.
• Created user manuals for UAT testers for various projects based on business and functional requirements provided by clients.
• Created data sets and populated test database with data records necessary to assure 100% coverage of test cases using SQL queries.
• Provided on-site training for Confidential clients Administered NetResults problem tracking system and summarized test results for each project phase.
• Participated in design and walkthrough sessions, lead weekly status meetings, provided project assignments and scheduler adjustments.

Confidential, San Francisco, CA

Software Quality Assurance Engineer

Responsibilities:

• Performed testing of client-server Inventory and Accounting systems of wholesale business.
• Analyzed product requirements and specifications to create test plans and test cases for acceptance, functionality, and system testing.
• Prepared required test data using extracts from Production database as a baseline.
• Validated batch files transfer over FTP and EDI, analyzed allocation of accounting data in database.
• Recorded, executed, and modified automated scripts using Rational Team Test automation tool.
• Provided testing of Y2K compliance and EUR currency acceptance.
• Analyzed test results and created problem reports using McAfee Help Desk application.
• Lead user training sessions and assisted with software demos.