SUMMARY:

• Nine years of work experience in the field of Software Testing and Quality Assurance
• Experience in Manual and Automated Testing of Client - Server and Web Applications.
• Experience prioritizing, mutli-tasking and managing multiple projects simultaneously.
• Sound Knowledge of SDLC and QA Life Cycle.
• Experience in Oracle, SQL.
• Involved in performing Manual, Functional, System, and User Acceptance Testing.
• Performed Integration testing, System testing, Black Box functionality testing, Regression testing, back end testing and User Acceptance Testing.
• Expert in testing Client/Server and Internet/Intranet based business applications including development and implementation of Test Cases and Test Scripts.
• Developed SQL Queries and Scripts to query the database to test the back end process of the application.
• Good experience in different industries including CRM, Health-Care and E-Commerce.
• Strong problem solving skills, and ability to work independently as well as a member of the QA team.
• Worked closely with developers during the integration testing phases.
• Worked closely with Business analysts to understand the business logic and Project managers.
• Proficient in maintaining efficiency by thorough planning and analysis.
• Perform batch file testing, audit inspections and review project documentation at points throughout the development lifecycle of a project to ensure all deliverables, processes, business rules, assumptions and change requests are addressed.

TECHNICAL SKILLS:

Testing Tools: Quality Center, Test Director, Web FT, Project Insight, AdminiTrack, J-meter 2.5.1, JIRA, QA Complete, Test Complete.

Languages/ Database: SQL, VB Script, VB, PL/SQL 10.0.5

Hardware: IBM compatible PCs, CD ROM s

Servers: Netscape Enterprise server 3.0, Microsoft Internet Information System, Web servers

Operating Systems: Windows XP 2002, Windows 7

Other Tools: MS Office suite, Adobe Acrobat.

PROFESSIONAL EXPERIENCE:

Confidential, Richardson, TX

Sr. Quality Assurance Analyst

Responsibilities:

• Reviewed, analyzed and evaluated business systems and user needs.
• Performed a variety of tasks such as writing test cases, executing them in various environments including UAT testing.
• Consulted with development and Business staff in resolution of problems.
• Interacts with senior internal and external personnel.
• Maintained documentation of test results and execution.
• Analyzed test results to ensure existing functionality and recommended corrective action.
• Developed SQL queries for extensive back end testing.
• Prepared reports matrix and documentation updates via Quality Center.
• Participated in system specification meetings, team and status meetings, coordinated with developers and team members.

Environment: Quality Center 11.52, Microsoft Office, Oracle, Java, Windows, UNIX.

Confidential, Plano, TX

Sr. Quality Assurance Analyst

Responsibilities:

• Produced testing scenarios, assisted in creating test plans and also performed test plan execution with quantifiable results including Manual testing.
• Monitored testing progress on assigned projects according to the project plan and raise problems to management’s attention.
• Created and refined testing artifacts, including test cases, manuals, training documentation, templates and other required documentation.
• Identified, created and executed processes to perform meticulous testing of all technology applications.
• This includes functional and regression testing of front and back end functionality, scheduled and ad hoc batch job output, new client implementations and existing client change management support.
• Collaborated regularly with the existing technology disciplines to ensure QA processes and procedures are followed according to the Quality Assurance plan.
• Helped ensuring relevant test coverage.
• Assisted in stress testing key system components by working closely with the infrastructure organization.
• Enforced change management process in conjunction with the Service Desk to maintain consistency among all environments (development, QA, stage and production)
• Provided exceptional support of clients in a 24 x 7 web based environment
• Involved in Functional and Acceptance Testing.
• Involved in System Testing for various web applications for Manual Testing.
• Experience with Agile process and web services testing.
• Experience working on multiple projects at the same time
• Conducted Regression testing based on the bugs submitted during the earlier builds.
• Performed internal Q/A and Testing functions and assisted in implementing a standard System
• Build and tested various types of batch files for each individual projects.
• Developed end to end Manual test cases for different modules.
• Created and involved in effective User Acceptance Testing Test cases.
• Effectively coordinated with the users, Business Analysts and development team.
• Bug tracking was done through internal tool called Project Insight.
• Developed SQL Queries to query the database to test the back end process of the application.
• Provide Technical support to the team and users in Project Insight.
• Provided weekly management status and provided status in daily huddles through the new implementations

Environment: QA Complete, JIRA, Admini Track & Project Insight, Web FT, Manual Testing, PL/SQL and J-meter 2.5.1.

Confidential, Irving, TX

QA Tester

Responsibilities:

• Reviewed Documents and the Technical Specification.
• Written test plans, which detailed the testing scope, strategy, hi-level test requirements, standard post test reports and procedures and necessary resources.
• Analyzes user requirements, attended Change Request meetings to document changes and implemented procedures to test changes.
• Involved in user requests and bug Scrubs meetings.
• Installed the Mercury tools software on windows.
• Wrote test cases and test scripts for the functionality testing.
• Performed Smoke, Integration, Functional, Regression testing.
• Performed End-to-End testing manually.
• Configured, installed and tested all hardware and software necessary to initiate.
• Created and involved in effective User Acceptance Testing Test cases.
• Involved in Automated Test Design, Automated Test Creation, and Automated Test Execution using Win Runner, Load Runner, Test Director in conjunction with Testing Best Practices Tools.
• Used load runner Analysis to study the various types of graphs and reports to finally fine-tune the system with the help of the system Administrators.
• Analyzed the system under load by configuring and merging on-line graphs.
• Developed SQL Queries and Scripts to query the database to test the back end process of the application.
• Create data to support the User Acceptance test Cases.
• Execute Test phase Test Cases.
• Checkout and integration of PC interface test hardware.
• Closely worked with developers and System Engineers to nail down the technical problems.
• Test plan creation, Test Case creation, Test Script writing and execution (manual testing).

Environment: Test Director, Load Runner, PL/SQL.

Confidential, Bedford, TX

QA Tester

Responsibilities:

• Testing development code that has been unit tested and certified by the team responsible for developing it.
• All activities associated with the following test phases (including selection of testing tools, identification and development of test scenarios, script development, creation of test data, execution of the tests, and obtaining approval of the test results)
• Support of the testing efforts of the other teams, including Environments, Conversion, Configuration, Interfaces and Reporting as requested.
• Installed the Mercury tools software on windows and configured them according to the environment.
• Communication of testing strategy, scenarios, scripts, and results to other teams as necessary.
• Identifying and tracking defects that directly impact Portal’s ability to carry out normal business functions.
• Development of automated scripts for regression testing from selected manual scripts created during SIT artifact development.
• Also worked in close coordination with system hardware and software designers in performance and failure analysis of detected problems.
• Tested documentation to ensure usability and accuracy. The documentation was successfully utilized to upgrade a production server on a customer site.
• Developed Detailed Test Plan and Test cases for the application based on User Requirements/Use cases.
• Involved in understanding of the functionality and design the module.
• Configured the scenarios, set the scenario summary information and then executed the scenarios in Load Runner.
• Also parameterised the required constant values in the script data by using different types of data sources.
• Used the scenario groups window in the Run view to monitor the actions of all the Vusers and Vusers Groups in the scenario.
• Review of test scripts and importing them into the Test Director.
• Involved in writing SQL Queries and scripts to query the database.
• Used Quality Center for bug tracking and reporting, also followed up with development team to verify bug fixes, and update bug status
• Participated in regular project sprint meetings related to testing.
• Involved in the User Acceptance Testing, Participated in various meetings and discussed Enhancement and Modification Request issues.
• Identifying Critical test case on each release and updating Regression Suite.
• Manually tested the application to baseline before going for the automated testing.
• Preparing SQA (Software Quality Assurance) reports to describe the limitations and scopes of the project.

Environment: Quality Center, QTP, Load Runner, SQL.

Confidential

Quality Tester - Trainee

Responsibilities:

• Involved in Functional and Acceptance Testing.
• Preparation of Test Plans, Test Cases and Test Reports for testing including Manual testing.
• Performed internal Q/A and Testing functions and assisted in implementing a standard System
• Involved in System Testing for the above application for Manual and Automated Testing.
• Creating Manual Scripts based on Use case requirements.
• Developed automated scripts for testing the functionality and navigation of the application using Win Runner.
• Developed and Automated end to end Manual test cases for different modules.
• Maintained the Test Director for backups, adding new users and new projects.
• Involved in Handover meetings, Business Analysis and design reviews for each release.
• Conducting DDT by importing test data from test database to DATATABLE through Win Runner Data driver Wizard.
• Developed SQL Queries to query the database to test the back end process of the application.
• Effectively coordinated with the users and development team.
• Bug tracking was done through Test Director.
• Provide Technical support to the team and users in Win Runner and Test Director.
• Provided weekly management status reports and coordinated meetings between test team and development team to review defects.

Environment: Test Director, ASP, Visual Basics, SQL.

Quality Tester

Confidential

Responsibilities:

• Involved in Functional and Acceptance Testing.
• Preparation of Test Plans, Test Cases and Test Reports for testing including Manual testing.
• Conducted Regression testing based on the bugs submitted during the earlier builds.
• Performed internal Q/A and Testing functions and assisted in implementing a standard System
• Involved in System Testing for the above application for Manual and Automated Testing.
• Creating Manual Scripts based on Use case requirements.
• Developed automated scripts for testing the functionality and navigation of the application using Win Runner.
• Developed and Automated end to end Manual test cases for different modules.
• Maintained the Test Director for backups, adding new users and new projects.
• Involved in Handover meetings, Business Analysis and design reviews for each release.
• Conducting DDT by importing test data from test database to DATATABLE through Win Runner Data driver Wizard.
• Created and involved in effective User Acceptance Testing Test cases.
• Effectively coordinated with the users and development team.
• Bug tracking was done through Test Director.
• Developed SQL Queries to query the database to test the back end process of the application.
• Provide Technical support to the team and users in Win Runner and Test Director.
• Provided weekly management status reports and coordinated meetings between test team and development team to review defects.

Environment: Test Director, ASP, Visual Basics, SQL.