SUMMARY:

• 8 years experience in QA performing manual, and automation testing.(Quick Test Professional (QTP), Jira, ALM, Quality Center (QC), Oracle SQL, Microsoft Test Manager, Selenium IDE, Soap UI, REST, and Fogbugz).
• Experienced in Agile, Scrum, V - Model, and Waterfall Methodologies.
• Proficient in regression, negative, integration, black box, functional, system, back-end, smoke, static, end-to-end, usability, compatibility, and user acceptance testing.
• Experience in designing, producing, and implementing test plans, test cases, and test processes easy to understand for developers, resulting a cost efficient project.
• Identifying bugs and logging bugs with and without business requirements.
• Ability to understand and translate business requirements and to operate independently or in a team environment.
• Well versed in different management scenarios like change control, quality assurance, defect tracking and system integration.
• Experience in back-end database testing using SQL queries on databases like SQL Server and Oracle.
• Additional skills include basic Java, JavaScript, VB Script, Shell Scripting, XML HTML, Excel, Word, and PowerPoint.

TECHNICAL SKILLS:

Testing Tools: Quality Center 10.0, Quick Test Pro 9.1, Microsoft Test Manager, Clear Quest, Selenium IDE, RC, Web driver

Languages: Basic Java, JavaScript, VB Script, Shell Scripting XML

ETL Tool: Informatica

Database: Oracle (9i, 8i, 8), MS Access, SQL Server

Oracle Products: SQL Plus, PL/SQL, Oracle Enterprise Manager, SQL Loader, Oracle Designer, and Toad.

Methodologies: SDLC, Agile

Operating System: Win XP, Win 2000, Win 98, Win NT, Win 2003, Win 7, UNIX

Others: HTML, Excel, Word, PowerPoint

Browser: Internet Explorer, FireFox, Chrome, Safari

Version Control Software: Visual Source Safe, Clear Case, PVCS, CVS

PROFESSIONAL EXPERIENCE:

Confidential, Minneapolis, MN

Lead QA Analyst

Responsibilities:

• Performed as a QA Analyst in an Agile environment to analyze business requirements, understanding design specifications, and application functionality.
• Discuss the use case/test case progress/impediments in daily stand up meetings.
• Prepared automation test framework and developed automated test scripts using Selenium.
• Tested the FLIS application and tracked defects in HP ALM & Jira.
• Interacted with Developers and Business Analysts to clarify requirements.
• Created complex SQL queries to ensure the data is valid & testing the positive and negative scenarios on the application, and the back end data.
• Performed detailed back end testing/front end/technical to validate the application has no gaps with respect to the use case requirements.
• Involve in Data Analysis. Planning, and setup of data in a Test Environment .
• Validate the accounting entries (Credit/Debit) when the orders are placed when running jobs in Control - M.
• Working with Mainframe and IBM FTM, performing MQ validation.
• Validation of XML files with Soap UI web services.
• Created new test cases & updated the existing test cases to map requirements, schedule team meetings to walk through test cases, incorporated the team s comments/suggestions into the test cases/test configurations to accommodate various scenarios & value the test cases which resulted in maximum test coverage.

Environment: Agile, HP Quality Center 12.53, Jira, Control-M, Toad for Oracle, Selenium, VM Ware, soap UI, Putty, Jacada, SQL.

Confidential, Minneapolis, MN

Lead QA Analyst

Responsibilities:

• Preparing Test Conditions, Test Cases, Mapping test cases to the scenarios and performed functional as well as system integration testing.
• Understanding the Business Requirement and technical specification documents provided.
• Performing Adhoc testing comprising various situations and reporting defects and Coordinating the error meeting call with Business and Developer.
• Analyzed and evaluated complex client requirements and converted them into suitable Automation test suite.
• Performed black box testing, database testing, and web - based testing on several test phases. Developed components for each transaction used in the test script or scenario.
• Developed and automated Regression test cases and System testing.
• Automated test scripts for functional and regression testing using Selenium IDE/RC alongside manual scripts to reduce manual effort and increase test coverage toward the end of each repetition.
• Wrote Selenium script for taking a screenshot and also used action class to perform mouse movement.
• Worked extensively on Quality Center modules- Test Plan, Test Lab, and Reports.
• Performed Backend testing to test the validity of data using SQL Queries.
• Interacted with the development configuration and operation's team to ensure the quality of software to user expectations
• Adjusted user documentation with screenshots for UAT (user acceptance testing).
• Raised defects and performed tracking using JIRA.
• Confirmed the integration of various components in the application and executed end-to-end testing.
• Performed regular database testing for data validation.

Environment: Java, Selenium IDE, Selenium RC, Agile Methodology, Selenium, JIRA, SQL Server, Windows XP/2000/NT, Unix, Linux, XML and HTML

Confidential, Bronx, NY

QA Analyst

Responsibilities:

• Used SDLC basis of planning approach Microsoft Project used for Planning, Control, Resource Planning and Status reporting
• I participated in daily communications and discussed with individual team members, the sponsor, and key stakeholders. Presented project proposals and status to Developed Business Cases as needed.
• Writing Test Plans/Test Scenarios/Test Cases/Test Matrix.
• Tested user interface and navigation controls of the application using Quick Test Pro.
• Developed Project Plans incorporating resources schedule and scope using the Work Breakdown Structure.
• Project Manager for the development of Medicaid reports for the Confidential .
• Application Imaging project manager, the project to image enrollment applications, budget $750K, Team of 10.
• Developed automation test scripts for performing regression testing on the application using Quick Test Pro.
• Financial System Replacement and Warehouse Project Manager that identified the new process and software through requirements gathering and gap analysis, implemented Solomon and created a Financial Warehouse with data feeds from the core system for Claims, Service Accounting, and data required for regulatory reporting along with feeds from external sources.
• Change Management Process, Managed requirements analysis, process development and implementation of Serena Software Change Management Process.
• Responsible for reporting Core System Upgrade for the Finance and Claims Module.

Environment: Windows XP, SQL Server, MS Visio, Load Runner and Quality Center.

Confidential, Des Moines, IA

QA Analyst

Responsibilities:

• Prepared standard SDLC documents - Test Strategy, Test Case document, Traceability matrix, and Test Summary reports.
• Analyzed requirement management plan, business requirements documents, functional & nonfunctional requirement documents and use case documents.
• Actively involved in gathering requirements and acquiring application knowledge from Business Managers & Application Owners.
• Involved in developing detailed test plan, test cases and test scripts using Quality Center for functional, security, and regression testing.
• Working in Agile Environment.
• I assigned the tasks in JIRA and QC for the offshore team.
• Application training to new team members.
• Created automated scripts by including timers for recording response times, and test checks for confirming the retrieval of the correct page.
• Imported test cases in HP ALM QC and Captured test results.
• Tracked and prepared the report of testing activities like testing results, test case coverage, required resources, and defects discovered.
• I tested the database tables for data integrity using SQL scripts and WINSQL.
• Wrote complex SQL queries and validated source to target data. Validated the running of batch cycles concerning timing, triggering, and accurate data manipulation.
• Involved in ETL testing, System testing to check whether the data loads into target are correct, which extracted from different source systems according to the user requirements.
• I validated the application's functions as specified in requirements, specifications, and use cases.
• Systems, interfaces, reports and data are validated to confirm designed solution meets stated business needs.
• Validated testing scenarios across multiple functions together seamlessly.
• Focused on finding defects before the end-to-end system and UAT testing begins.
• I authenticated the running of batch cycles concerning timing, triggering, and accurate data manipulation for the financial reports.

Environment: QTP, SQL Server, SQL, HP ALM QC, JIRA.

Confidential, Warwick, RI

QA Analyst

Responsibilities:

• Participate and monitor all change management activities related to planning for an assigned portfolio of projects, including the production of test data.
• Implement test scripts based on requirements created by developers.
• Develop test deliverables (test plan, defect report, status report, etc.) and automate testing scenario design for various platforms.
• Script development, test execution analysis of test results, including recommendations, setting up automation environment, and preparation of screening documentations.
• Worked with Quality Center, and Oracle SQL Developer for handling defect calls across multiple groups.
• Log the defects identified during testing. Testing new machines and reporting bugs and create test plans passes as directed. Test features and report bugs with the content such as missing content and graphical errors.
• Trouble - shooting wherever required on elusive or hard to reproduce bugs.
• Worked on various software design patterns and be able to apply the proper arrangement.
• Determine computer software or hardware needed to set up or alter operation, analyze systems, program, develop, test and troubleshoot sophisticated software applications under direct supervision.
• Understood, the application or software tested.
• Prepare test scenarios to verify the functionality, and confirm if the business requirements met.
• Involved in validating data format and values of inbound and outbound accumulator claims to process.
• Analyze WSDL and XML files, and test Web Service through Soap UI and REST.
• Analyze requirements to ensure testability, report gaps and discrepancies.
• Designed software strategy, test plans, test scenarios, test scripts, and procedures.
• Executed and analyze software compatibility tests for broad and complex functional applications using quality assurance principles, processes, and methodologies.
• Design and update manual and automated testing tools and data, and provide information for non-functional requirements.
• Develop standard, methods and procedures to determine quality.
• Write scripts and execute scenarios for End to End and UAT testing.

Environment: Version One, Agile, MS Share Point, MS SQL Server, FTP, Soap UI, REST

Confidential, Downers Grove, IL

QA Analyst

Responsibilities:

• Responsible for Functional, Smoke, System and Regression Testing.
• Used Quality Center 10.0 to write and execute the test cases, and defect tracking.
• Responsible for regression testing of all BRD's test cases including mortgage and consumer Conditions, Fees, Products, and Pricing.
• Identified and created test scenarios for the mortgage and consumer side, designed and developed test scripts in ALM 11.94 and through Excel.
• Created defects through Quality Center found when reviewing the verbiage and Calculations within the documents
• Created manual test scenarios for the functionality process
• Participated in the daily Compliance call meetings to discuss the scenarios and test cases with Compliance staff and acquire approvals of submitted business Scenarios
• Distinguished any gaps, determined testability, and testing implications
• Tested Change Requests for new functionality within the production system and regression tested to assure that the changes made.
• Responsible for updating and managing the test execution plan and test scripts.
• Executed test cases in regards to different users of the TRID application such as originator, processor, underwriter, closer, funder, post - closer, and HMDA
• Highly involved with test manager and other QA analysts to strategize test executing efforts and defect management for the TRID
• Hosted and conducted daily defect triage calls with Compliance, Development, UAT/Delivery and product teams and updated the errors with the comments and followed up with lead and developers with the next steps. Generated daily end of day report showing all of the defects that were new, ready to re-test, reopened & assigned and sent to multiple managers.

Environment: Informatica Power center 9x (ETL), Business Objects XIR3, HP Quality Center/ALM, Rational Clear Quest, QTP, SQL SERVER, XML, Toad for Oracle, ORACLE, Windows XP, MS Excel, VB Script, .net