SUMMARY:

• 8+ years of experience in complete software product development life cycle.
• 4+ Experience being a QA Lead for Onshore and Offshore team as well.
• Strong understanding of QA Methodologies in Waterfall & Agile models.
• Strong experience testing in Data warehouse, reporting & ETL’s.
• Managed testing using QC - ALM/Rally/JIRA/TFS.
• Experience with PEGA PRPC, backend/ETL testing, SQL queries, Data Analysis, Test Director, UNIX, XML, TFS, MTM, SOAP UI, Mainframe, Java, and .Net based application testing
• Expertise performing different types of testing - Smoke, Integration, System, Regression, Compatibility, User Acceptance Testing (UAT), and Functional testing.
• Proficiency in creating & updating test strategies, test plans, test cases/scripts, test data, create, track defects & generate test completion reports.
• Collaborating with the development and infrastructure teams for software deployments.
• Work experience spans across different domains
• Assertive & strong team player with very good business, domain and technical skills, ability to work in a fast-paced environment, attention to detail and work independently.
• Strong effective inter-personal and communication skills and the ability to interact professionally with a diverse group of staff.
• Worked as a member of cross functional teams that includes Product Managers, Automation Engineers, Software Engineers, and other QA analysts.

TECHNICAL SKILLS:

Tools: PegaRULES PRPC 7.1 HP QC/ALM, MTM, JIRA, RALLY Microsoft Team Foundation Server(TFS) Microsoft Office Suite, MS - Visual Studio Teradata SQL Assistant SQL Server Integration Services(SSIS) BMC Remedy IT Service Management Confluence/SharePoint CA Autosys-Workload Automation Tool Symphony

Test: JIRA/Rally/MTM/HP-QC/ALM/TFS

Operating Systems / RDBMS: Windows Mainframe z/OS Teradata Oracle SQL Developer DB2 SQL Server UNIX / Linux

PROFESSIONAL EXPERIENCE:

Confidential, AZ

Systems QA Analyst 5/QA Lead

Responsibilities:

• As a Systems QA Analyst/Led managed 3 different projects for Confidential Asset configuration management applications as part of Technology Operations Group.
• As part of this group was responsible to lead and successfully deliver Monthly production releases for the following projects:
• Business Context Technology & Asset portfolio Systems: This project involved a business user-friendly visualization of all of the Enterprise hardware/software product information for reporting & analysis. This was done by integrating the Alfabet tool (developed by Software AG) with the Confidential systems.
• Product & Asset Configuration Management: Create visualization, baseline reporting for all the Software asset systems for the Technology Product Owners.
• Configuration Management Portfolio Reporting & Enterprise Product portfolio reporting: This involved receiving product portfolio information from upstream partners and generate reports for the downstream systems.
• Worked in agile environment, rolling up the status from off shore resources on the daily stand-up meetings and participate other agile ceremonies.
• Successfully delivered monthly release cycles with no defects.
• Coordinating and managing different from different upstream and downstream applications and systems.
• Ensure data integrity for core database tables in multiple environments for the different projects.
• Define project scope and technical specifications, set clear goals and expectations, prioritize activities, facilitate collection of technical/business requirements, set milestones and follow through to successful completion.
• Multitask and proactive in requirement gathering, set and maintain multiple priorities.
• Validate the ETL process for data loads from the upstream systems and ensure the reporting to the downstream systems are accurate with the data transformation logic.
• Ensure Data Integrity and accuracy in the current SQL Server database & Alfabet internal systems.

Environment: Alfabet IT Portfolio Management, Java applications, SQL server 2010, Jira, HP-ALM.

Confidential, AZ

Sr. QA Analyst

Responsibilities:

• Test Analyst/Lead for 2 other testers and the test automation team for the first inter-agency project with DES. ADE is building the Learning Management systems for the Department of Economic Security to manage their Employee career development classes and learning plans.
• Execute the performance tests using J-Meter and Support the automation team to identify regression tests.
• Support & train the users of the system (IT-in DES) to use the application and support all UAT efforts.
• Support the ADE - LMS users (accounting users, teachers & students)

Environment: Team Foundation Server (TFS), Microsoft Test Manager (MTM), SQL server, .NET, ETL Testing, JMeter

Confidential, AZ

Senior QA Engineer/Test Lead

• As Test Lead Managed the BASEL/UW IT QA efforts, implementing business process in PegaRULES Process Commander (PRPC) to accomplish regulatory and compliance goals for the projects in Credit Risk Technologies. Delivered Basel and Risk/UW projects in waterfall and agile methodologies
• Integration to support KYC/KYB for Customer, Account & Supplier and extensive Customer onboarding solution including KYC, AML risk scoring, Fraud, etc.
• Lead initiative to integrate ACH B2B payment capability.
• Managed Basel Projects for Rating to PD Scale change, B3S Obligor discrepancies, Automate Metadata lineage- Manta, Watch List enhancements, Cycle Time Data - BIX migration, Integrate Country ceiling, Compress Wholesale PD file
• Managed the US Territories project - which involved to on-board the territories of US which were managed as International countries to ensure Compliance regulations.
• Managed Basel Projects for Rating to PD Scale change, B3S Obligor discrepancies, Watch List enhancements, Cycle Time Data - BIX migration, Integrate Country ceiling, Compress Wholesale PD file etc.
• Managed GCAP RLI - Fulfillment - For existing domestic and international consumer, small business, corporate charge and lending customers with a global limit or credit line. When customer initiates a limit/credit line increase streamline and automate evaluation, fulfilling and servicing phone and self-service
• Systems Assurance team - Was responsible to lead the SIT team to support the onboarding & training for the UAT Systems Assurance team.
• Manage 10+ Testers’ QA team - distributed On-Site & Off-shore, communication and engagement with PMO and other IT teams.

​Environment: PegaRULES 7.1, SOAP UI, LISA-service virtualization, Rally, HP ALM 11.5, Putty/WinSCP, Rally, SoapUI.

Confidential, AZ

Sr. QA Analyst

Responsibilities:

• Early Warning is known throughout the financial services industry as a leader in fraud prevention and risk management. The financial institutions exchange information and knowledge to obtain a single view of fraud activity across the enterprise and manage fraud on a cross-institution basis with Early Warning as a facilitator for this secure exchange. The Real-time IDENTITY CHEK service helps financial services organizations (FSOs) quickly distinguish high-risk applicants from consumers who could potentially represent a profitable relationship. This service offers real-time identity verification, compliance screening and Fraud Data and Account Abuse Data screening.
• Migration to QC: Support efforts for Functional decomposition; create QC templates, and importing test cases to QC, upload other test documentation for the QC migration project.
• Responsible to synchronize and maintain the code base between the different shared servers for the product in the QA environment.
• Assume complete ownership of Functional and Regression test for ALL Identity Check services (Real-Time & Batch) and the Workflow management systems. - End-to-End Functional Testing, Regression Testing and Customer Acceptance Testing.
• Define test scenarios, test data and test cases for smoke testing.
• Evaluate user stories and provide test estimates per project
• Develop, execute and implement test plans, test cases and test scripts for applications built upon a .NET application platform
• Determine root cause of errors in the software. Document, track, and verify defects and fixes across various products, platforms, and releases
• Serve as a single point of contact to the Project Management, development team and other stake holders.
• Execute SQL queries on Oracle and SQL tables in order to view successful transactions and to Validating Data.
• Provide guidance to other QA testers on the team and coordinate the testing efforts to prioritize the activities based on the project schedules and the test scenarios.
• Compile and publish status reports on the progress of testing for assigned product areas within a given release.

Environment: .NET, Rally, HP ALM 11.5, SQL Server management studio, Oracle 11, UNIX/Linux, Putty, FileZilla FTP Client, Confluence, Soap UI, Safeword mobilePass, Notepad++, UltraEdit, Microsoft Server Manager, ETL Testing.

Confidential, NC

Systems QA Analyst 4

• As part of Confidential -Global Business Expansion project was involved in the GBE Singapore & Canada-Market Risk Project for End-to-End Functional, Regression Testing and User Acceptance Testing efforts.
• Assume complete ownership for the project End-to-end Functional, Regression and User Acceptance testing.
• Also worked on the Maintenance efforts for Market Risk Systems - an agile project with 4-week release cycles.
• Responsible for SIT, Regressions and UAT for the java based MARS (Market Risk System), RVF (Risk Value Framework) applications
• Interact with the Business Analyst/System Analyst to understand the workflow of various functionalities. Gather, evaluate and analyze business needs for new/existing initiatives.
• Develop, review and execute End-to-End Test Plans, Test Strategy, Test Scenarios and Test cases and summary documents as needed.
• Develop test cases according to acceptance criteria in User Stories, upload to quality center and execute the test cases.
• Provide feedback/status to the project team on the current status of modifications and enhancements being tested.
• Manual run ETL processes (SQL Server Integration Services) using CA-Autosys and running jobs from command-line.
• Extensively worked with flat files received and load into database.
• Used SQL server extensively to execute SQL queries to verify Risk numbers and validate results. Analyze the data for the PnL, Greeks (Delta/Gamma/Theta etc) report for the traders and MRO’s.
• Generate BI reports (in Symphony) for business validation of accurate risk numbers.
• Document test results in terms of issue logs and bug/defect creation, communicate bug status changes.
• Coordinate with PMO stake holders. Involved in Project planning, end-to-end testing process and Go/No-Go decision process. Mentor and Assist new QA team members.
• Defect management using Jira internal to the team and Quality Center was used for overall Test Management.
• Train & mentor new QA team members.

Environment: Java application, Quality Center, SQL server management studio, JIRA, CA-Autosys, Symphony, Windows batch scripting, DB2, Teradata SQL Assistant Windows XP/Vista/7/2000, Unix/Linux.

Confidential, NC

QA Test Engineer

Responsibilities:

• Served as a tester for: FIRST Test Mainframe Environment at Confidential ’s. Responsible for coordinating deliverables between different functional teams.
• Create, execute & verify the test results for the mainframe tools and utilities in the new environment.
• Validate ETL jobs and backend Data accuracy.
• Work closely with the technical writer to create extensive handover documentation for the end-to-end Test Mainframe environment with the distributed system.
• Test lead & tester for various Confidential ’s Mainframe/Java applications, providing solutions for the customer to effectively view & track their purchase history.
• Manage off-shore teams, Gather and Analyze Business requirements, prepare all required test artifacts - Test Strategy, Test Plans, Test Cases, Traceability, Conduct defect review calls with the business, provide test summary to business users for Go/No-go decisions.
• Manage the Test lab for IT-store systems testing & Release Management

Environment: Test Director/Quality Center, IBM Utilities, BMC Remedy IT Service Management, UNIX Shell scripting, DB2, Teradata, SQL Assistant, ETL Testing

Confidential, NC

IT Programmer

Responsibilities:

• Involved in design, development and implementation of multiple mainframe based projects & application break-fix tasks, backend testing.
• After-hour system Incidents support
• Used BMC Remedy IT service management suite to create and track software problems, incidents and changes and generate reports.
• Update ETL Jobs for Data load to DB2 and Teradata.

Environment: Quality Center, IBM Utilities, TSO/ISPF, Zeke scheduler, BMC Remedy, DB2, Oracle, Teradata, MS-Access, Windows XP/Vista/7/2000, z/OS, COBOL, MVS/JCL, ETL Testing.