SUMMARY:

• Over 12 years of experience in manual and automated web testing methodologies on various platforms.
• Strong experience in a wide range of applications including Client/Server, Web - based systems, Database systems, Real time applications and Interactive Applications.
• Strong Knowledge in software development life cycle. Agile and testing methodologies.
• Implemented ATDD - Acceptance Test-Driven Development with Ruby and Cucumber Automation.
• Extensive experience in design, modification and execution of test plans, test scripts, test cases, test reports and documentation of manual and automated tests.
• Expertise in Integration, Functional/System, UAT, Validation, Verification, Load, Performance, Stress and Regression testing
• Highly experienced in working in an Agile Environment.
• Expertise in HP ALM/Quality Center. Used the tool to create, execute test cases and reporting defects.
• Thorough knowledge in execution of automated scripts using Ruby, Quick Test Pro & Load Runner.
• Highly detail-oriented coupled with strong analytical skills and tactful test-to-break attitude
• Excellent inter-personal, communication, writing and documentation skills
• An international perspective on business and society, along with an ability to think through complex problems
• Flexibility to work independently or in a team environment
• Ability to work effectively under high pressure and to meet all deadlines

TECHNICAL SKILLS:

Testing Tools: HP ALM, QC, QTP, Load Runner, Rational Tools, Cucumber, Ruby

Database Technologies: Oracle, MSSQL Server 6/7.0, MS Access, DB2/DBU, DB Vis, SQL Developer

Programming Languages: VB, JAVA, C, C++, PL/SQL, HTML, XML, TSL

Operating Systems: MS-DOS, Windows, UNIX, Linux

Hardware: IBM PC’s and Compatibles, Pentium PC

Web Servers: iPlanet, Web sphere, Tomcat, Apache

Application Servers: Web Logic, Oracle Application Server

IDEs: J Builder, Eclipse, IntelliJ IDEA, Visual Café, TOAD

Packages: MS Office Suite, MS Visio, MS Project

PROFESSIONAL EXPERIENCE:

Confidential, VA

QA Lead

Responsibilities:

• Developed test scenarios, test scripts/cases per Business Intent, specifications and Acceptance Criteria.
• Executing System, Integration, Regression, UAT, Compatibility and Functionality Testing.
• Manage defect management / resolution process and act as the primary defect management contact on projects
• Provide subject matter expertise on specific application usage or area of knowledge.
• Validated API’s using Ready API tool. Created test cases and added assertions for validation.
• Implemented ATDD with Ruby and Cucumber Automation. Used page objects and Watir-webdriver gems for UI Automation.
• Develop and maintain relationships with project team members, third party service partners, and client areas as appropriate.
• Advise Test Manager/Project Manager regarding overall quality of project. Raise outstanding issues through established project management channels, as per project plan.
• Coordinate project testing across delivery center to often including testing involving multiple test teams
• Uses problem solving skills, technical knowledge, and available tools to assist in identifying and resolving problems encountered during execution of the test
• Monitor testing schedule and carry out frequent reprioritization to ensure timelines are achieved
• Assess risks to project based on results of verification and validation and make appropriate recommendations
• Coordination and management of parallel test activities, ensuring quality delivery in line with project timelines
• Providing testing support for any change request that requires immediate deployment in production
• Arrange and coordinate meetings and reviews with team members.
• Estimate user stories and prepare the task cards for user stories as per Agile methodology
• Participate in the sprint planning and story grooming/refining sessions and provide inputs and feedback
• Demo the product to the stakeholders at the end of each sprint
• Update the story cards and tasks and move them into the respective status based on the testing progress in version one
• Perform regression and integration testing every 2-3 sprints and provide release signoff’s
• Planning, Coordinating, Directing, Organizing Project Staff in the testing process
• Conducting Risk Analysis, Regression Analysis, Impact Analysis and Implementing mitigation techniques
• Data conditioning using Total Systems TS2 based on the test data & LOB.
• Validated the application Migration flow on Mobile Phones and Tablets
• Preparing Status Reports and participating weekly Triage and Review meetings for understanding the complexity of the application modules

Environment: HP ALM/QC, Ruby Mine, Cucumber, Selenium, Java, Ready API, GitHub, HTML, .Net Framework, Voyager, Oracle, eAPI, WebLogic Server 10.3.5, Apache HTTP Server 2.2.3, UPF Framework 1.2, RSA Clear Trust Security, RTM, TS2, ODS,DB2, DB Visualizer, SQL Developer, Version One.

Confidential, Columbus, OH

Test Lead

Responsibilities:

• Analyzed the user requirements by interacting with Architect, Developers and business analysts.
• Created Test Scenarios for System testing, Performance testing and Regression testing
• Created Test Cases in Quality Center Test Plan and executed test scripts in Quality Center Test Lab.
• Performed System testing, functional testing, UAT and Integration testing various actions of the integration utility.
• Used requirement traceability matrix to map requirements to test cases.
• Tested Performance of the Secure Transport file transfers (Upload & download files) with multiple protocols like FTP, FTPS, SFTP, HTTPS and AS2 Using LoadRunner11.
• Conducted Load test for Sentinel monitoring application which developed in Flex Frame work.
• Daily Status meetings with QA Manager, Conducted Test plan Walkthroughs with Development & Business Teams.
• Tested the Browser Compatibility in different browsers like IE, Fire fox.
• Used QC, MS Excel, MS word, MS Visio features for to make testing status/summary reports.
• Setup Quality Center to manage the testing process including tracking defects.
• Extensively used SQL queries to check database anomalies.
• Extensive use of UNIX commands for verifying the contents of the files, manipulating the file, traversing the directories, copy and moving the files and searching the files.
• Conducted Triage/Build calls with developers and users to resolve technical issues and provided production support.

Environment: Quality Center, Load Runner 11, Windows 7, Windows servers 2003/2008, J2EE, Web logic, Tomcat, Apache Web Server, Java, XML, HTML, J Builder, MS Office, Oracle, Oracle SQL Developer, Unix, Flex.

Confidential, Dallas, TX

Test Lead

Responsibilities:

• Analyzed the user requirements by interacting with Architect, Developers and business analysts.
• Created Test Scenarios for System testing, end-to-end testing and Regression testing
• Created Test Cases in Quality Center Test Plan and executed test scripts in Quality Center Test Lab.
• Performed System testing, functional testing, AT and Integration testing various actions of the integration utility.
• Used requirement traceability matrix to map requirements to test cases.
• Tested Performance of the FOH application, such as Web Page, Movie Download time Etc.
• Daily Status meetings with QA Manager, Conducted Test plan Walkthroughs with Development & Business Teams.
• Tested the XML messages, Web Services.
• Tested the Browser Compatibility in different browsers like IE, Fire fox...Etc.
• Used QC, MS Excel, MS word features for to make testing status/summary reports.
• Setup Quality Center to manage the testing process including tracking defects.
• Extensively used SQL queries to check database anomalies.
• Worked with Unix shell scripts.
• Conducted Triage calls with developers and users to resolve technical issues and provided production support.

Environment: Quality Center 9.2,Windows NT,J2EE, Web logic, Apache Web Server, Java, XML, HTML, J Builder, MS Office, Oracle, Oracle SQL Developer.

Confidential, Blue Ash, OH

Test Lead

Responsibilities:

• Developed Master Test plans using the Business Specifications & HLD for the Citi projects (CITI Mobile, CBOL,POS,EFD)
• Developed test scenarios and test scripts for Functional, UAT testing by analyzing the specifications of Business documents.
• Performed the system integration testing & UAT of the applications manually for different touch points like RCM, Concierge, Citi Mobile, ATM, IVR, NBS and Servicing Systems(i.e. Citi Smart, CWS, OLOD, OSRO)
• Provides E0 & E2 Estimations and preparation of environment specifications
• Data conditioning and preparation (Data providers),Building Test Lab Module
• Communicates with all stakeholders for a project to assist in managing testing issues and risks.
• Finding defects and creating defects in Quality Center Defects, Re-Test all defects & Verify all re-tested cases
• Executed & Reviewed Automation scripts.
• Executed and analyzed the Automation results using QTP.
• Tested the single sign-on authentication functionality
• Used SQL statements to extract data from the tables to validate test results
• Produced and documented various summary and detailed reports using Quality Center(Requirements, Test Plan, Test Lab, Defects)
• Managed those test results and defects, working with business partner Development team to prioritize defects.

Environment: Quality Center 9.2,QTP,Windows NT,MainFrames,DB2,J2EE,Apache Web Server, Java, XML, HTML, Oracle 9i, HTML, TIBCO, XML, UNIX (Solaris), J Builder, Business objects reports, MS Office, MS Visio

Confidential, Columbus, OH

Test Lead

Responsibilities:

• Based on the business/system requirements specifications developed T est Scenarios and Test Scripts for Integration and System Testing to test functionality and validate data in DEV, Alpha, Staging and Production environments.
• Worked in an Agile environment, which helped in creation of faster and superior quality software
• Actively participated in System Testing and SIT analysis to determine Critical Business Transactions and their targeted Funds transfer transactions.
• Performed as a Test Lead for IVR & RSC projects. Liaison between the management team, business analysts and developers, for presenting and reviewing defects, test results and next steps.
• Performed Test Coordinator, Test Designer, and Test Analyst on this project.
• Determined and applies the risk score for the business process, feature and requirement.
• Tested the single sign-on authentication functionality
• Leverages the guidelines and the score to prioritize the test design activities and test execution activities.
• Created Test Cases in Quality Center Test Plan and running test scripts in Quality Center Test Lab.
• Executed & Reviewed existing Automation scripts in QTP 9.1
• Analyzed the Automation results and worked with the application teams as necessary.
• Finding defects and creating defects in Quality Center Defects.
• Executing Test Cases for Siebel interface to find data populating on Siebel dashboard.
• Involved in Fault tolerance testing for testing application functionality.
• All defects reported using Quality Center Analysis Summary Reports and Graphs and distributed via Lotus Notes.

Environment: Quality Center 9.1, QTP 9.1, Cucumber, Ruby, MS Word, MS Excel, IBM Lotus Notes, Qfinity, Business Objects reports, Crystal Reports, Java, JSP, Oracle, Tomcat Server, Siebel 7 Interface, Windows 2000, Unix, Database Servers CTI (Genesis), Application Servers NF lab servers (dedicated to the Speech Recognition Project), Enterprise Servers

Confidential, WA

Sr QA Analyst/ Middleware Tester

Responsibilities:

• Analyzed the user requirements by interacting with Architect, Developers and business analysts.
• Developed Test Cases and Test Scripts for Callidus True comp, True portal Commissions and compensations Customer care, ordering and billing modules, Test cases based on user and functional specifications.
• Performed System testing, functional testing and Integration testing various actions of the integration utility.
• Test Cases are managed using Confidential .
• Created automated scripts for testing various modules using QTP.
• Used requirement traceability matrix to map requirements to test cases.
• Tested Performance of the application, such as Web Page Download time Etc.
• Daily Status meetings with QA Manager. Conducted Test plan Walkthroughs.
• Created Test Scenarios for System testing and Regression testing.
• Developed XML test files based on XML schema.
• Automated tests for regression testing.
• Extensively used SQL queries to check database anomalies.
• Worked with Unix shell scripts.
• Interacted with developers and users to resolve technical issues and provided production support.
• Involved in comprehensive end-to-end testing such as link image checking, interface checks and automated HTML checking as a part of quality assurance.

Environment: Mercury Tools (Quality Center, QTP), Callidus True Comp Manager, Callidus True Portal, Toad, Word and Excel. Windows 00, Unix, VBScript, and Oracle 8x, Crystal reports, SQL.

Confidential, NH

QA Analyst

Responsibilities:

• Reviewed and Analyzed the System Requirement Specs (SRS) and design documents.
• Reviewed and analyzed new user requirements, program design, coding, and Unit testing.
• High Level Test Plans were written by incorporating User Profiles, Configurations, Environments, Risks, Test Scenarios, Schedules and Analysis and Presentation of Results.
• Writing and Execute Test Scripts for Web and Client /Server applications.
• Extensively used Test Director, for test planning, bug tracking and reporting.
• Developed detailed Testing Methodologies, Test cases and Test scripts.
• Master GUI Map is maintained in the central repository and changes are made to it for every version.
• Performed Functional/Regression testing and Performance/Stress/Load testing, Unit testing, Integration testing, Black box, System Testing and User acceptance testing.
• Worked with UNIX shell scripts.
• Interacted with DBA's, Developers, Systems Engineers and Production Support people during testing, isolated bottlenecks at different levels and suggested Tune-up methodology.
• Documented all the performance results and regression tests results were compared at every new build. Analyzed and Presented Results.

Environment: TestDirector7.0, Load Runner 6.5, Win NT/2000, Java, J2EE, EJB, Web Sphere, JavaScript, XML, HTML, DHTML, VBScript, and Oracle 8x, SQL, C, C++, UNIX and JDBC.

Confidential, Boston, MA

QA Analyst

Responsibilities:

• Worked closely with the Development and Design teams to gain consensus on System requirements and Detail design of the application.
• Test Management using Rational Test Manager.
• Prepared test plans that include Test Cases, Test Scripts, Test Data, Test Environment and expected results for the Functional, User Interface, Security and Performance requirements of the application.
• Prepared test input data for the negative and positive test scenarios.
• Conducted testing on POS applications.
• Worked with XML files.
• Performed analysis of software quality and testing progress to provide status to project team.
• Used Rational Clear Quest to manage and track the test cases, test scripts, Defects and changes.
• Performed all phases of testing - Integration, System, User-Acceptance and Regression.
• Extensive use of Unix commands for verifying the contents of the files, manipulating the file, traversing the directories, copy and moving the files and searching the files.
• Wrote SQL scripts for retrieving and updating the database tables for the Backend Testing.

Environment: Java, EJB, HTML, Java Script, J2EE, Unix, Rational Tools 2002 (Test Manager, Clear Quest), BEA Web Logic Server, Oracle, Windows 2000.

Confidential, NJ

QA Analyst

Responsibilities:

• Developed Test Plan, Test Cases and Test Scripts for testing application.
• Involved in SDLC and RUP methodologies.
• Conducted Regression testing for the new builds.
• Test Management using Test Manager.
• Validated the EDI transactions (270, 271, 835, 837)
• Updated the Use-Cases based on requirement changes.
• Interacted with Business people, Developers and end users to test according to their requirements.
• Worked with Pharmacists (Plan Operations group) to create Plans and Drug lists, which are used for testing.
• Automated the applications using Rational Robot.
• Assisted in Documentation of Standard Operating Procedures for the DCRS applications.
• Developed User Manuals for DCRS and Client Profile applications.
• Provide status of the Defects in the Weekly status meetings.
• Attend Defect call meetings to discuss status of high severity issues.
• Worked with SQL Joins and SQL queries extensively.
• Conducted User Acceptance Testing (UAT).
• Defect tracking using Clear quest.

Environment: ASP.NET, VB.NET, IIS, SQL Server 2000, Rational Suit 2002, Mainframes, MS-Office, Windows NT

Confidential, NYC

QA Analyst

Responsibilities:

• Developed test plan using the Business Specifications for the Confidential Collection System
• Developed test cases for Functional, Regression, stress testing by analyzing the specifications of Business document
• Used SQL statements to extract data from the tables to validate test results
• Produced and documented various summary and detailed reports using Test Director report and documents generators in the four Managers, (Requirements, Test Plan, Test Lab, Defects)
• Tracked and reported defects using Test Director Defect Manager
• Involved in unit testing and functional integration testing of PL/SQL programs
• Performed the system integration testing of the applications manually for different Modules
• Communicated defects encountered during testing and followed-up with developers until all issues were resolved

Environment: Test Director, Windows NT, DB2, J2EE, Apache Web Server, Java, XML, HTML, J Builder, VSAM, TSO, MS Office, MS Visio, CSM, OSRO. Concierge

Confidential

QA Analyst

Responsibilities:

• Identified the test requirements based on application business requirements and blueprints.
• Created and executed Test plan, Test Case Design, Test cases based on user and functional specifications.
• Performed unit testing, System testing, functional testing and Integration testing various actions of the integration utility.
• Interacted with developers and users to resolve technical issues and provided production support.
• Involved in comprehensive end-to-end testing such as link image checking, interface checks and automated HTML checking as a part of quality assurance.
• Worked with SQL, PL/SQL and functions to test the database integrity (Oracle).
• Tracked and reported defects using Test Director
• Communicated defects encountered during testing and followed-up with developers until all issues were resolved

Environment: Load Runner, Test Director, Oracle, Windows NT, and Visual Basic.