SUMMARY:

• 12+ years of experience as Test Manager worked in various project domains cloud - based IT service management solution, Manufacturing, Pharmacy, Healthcare, Telecom, SharePoint, Retail Supply Chain Mgmt., Oil & Gas, Storage, Insurance, SAP CRM and ERP.
• 6+ years of experience in project lead role and client management, leading globally dispersed teams of 35 (Test/Dev) members in offshore-onsite model.
• Experience in handling projects having Multi-Vendor model
• Expertise in Test Planning, Effort Estimation, work assignment, tracking and reviews of various deliverables, guidance on testing requirements along with technical guidance to arrive at optimum solutions.
• Best Practices and testing solutions recommendation, implementation and benefits realization
• Proven track record at analyzing the business and technical needs, requirement gathering, gap analysis and collaborate with product owners.
• Versatile project management experience in handing Agile, Waterfall and Iterative methodologies for projects with stringent timelines.
• Coordinate and follow up with Development Leads and Test teams on defect fix estimates and retesting estimates.
• Experienced in Black Box testing, Functional testing, System testing, System Integration testing, Regression testing, Validation Testing, GUI, Database testing, Webservice testing, Content Management testing, SAP testing, Test case Authoring and User Acceptance testing.
• Experience in Automation testing, converting Manual Test cases to Automation Scripts using Selenium webdriver-Java and WorkSoft Certify.
• Able to operate effectively in both managerial and technical roles. Flexible self-starter with proven ability to achieve and influence in diverse working environments through effective leadership, communication and teamwork.
• Experience in preparing and publishing Metrics,Test dashboard, Status report to the management.
• Have a strong testing experience on Microsoft technologies like SharePoint, C Sharp, ASP.net, VB.net, Java, SQL 2005/2008/2012, Windows and Web applications
• I have been recognized several times for my leadership, flexibility, work ethic, project management capabilities and doing whatever it takes to deliver.
• Got Project Star Award and Customer Delight Award for my excellence in Quality delivery & Leadership.

TECHNICAL SKILLS:

Operating System: Windows95/98/NT/2000/XP/7/8

Software methodologies: Agile, Waterfall, Iterative

Database: MS SQL Server 2005/2008,2012

Test Management Tools: Team Foundation Server(TFS), Microsoft Test Manager(MTM), HP QC ALM, Rally, Jira, GTP, Bug Tracker and Service Point

Automation Tools: Selenium, WorkSoft Certify, QTP/UFT, TOSCA and Load Runner

Languages: SQL, C, Java

Functional Management and Leadership Skills: Project Management, Resource Planning, Documentation, Estimation, Forcasting, Scheduling, Tracking, Reporting

PROFESSIONAL EXPERIENCE:

Confidential

Manager

Responsibilities:

• Handle and coordinate with multi-vendor teams to discuss business requirements, project flows and technical design.
• Coordinate with onsite in setting up citrix cloud environment and getting necessary access to all the system
• Suggest best practices to the client to improve the existing process
• Update daily/weekly status to the client and other stakeholders
• Schedule regular call and Liaise with different vendors to know the current status and get the doubts clarified
• Raise alarm when any risk faced during the test phase
• Monitor and control the test activities as per the time schedule
• Analyze the requirements with the team and help to derive high level test scenarios.
• Reviewing test scenarios and test cases
• Automate and execute test cases using Work soft Certify tool
• Have daily meeting with the team members on work progress and pending task
• Manage the defects and tracking for its closure using SharePoint
• UAT(User Acceptance Testing) support to the client users.

Environment: Java, Worksoft Certify 9.0.3, Sharepoint, Window 10.

Confidential, Cincinnati, OH

Test Manager

Responsibilities:

• Closely working with Product owner and discuss business requirements, project flows and technical design.
• Coordinate and have the test environment and test data ready before start of the testing phase
• Analyse the requirements with the team and distribute work among the team members.
• Reviewing test scenarios and test cases
• Responsible for Validation testing of EBR
• Good experience in converting Manual Test cases to Automation Scripts using Selenium webdriver.
• Developing the Methods in Page Object Model Component
• Reviewing and Validating the Automation Test Scripts.
• Debugging the Scripts.
• Very good exposure in Handling Dynamic web elements using Xpath.
• Developed excel files with test steps & used POI-API reading data from excel files.
• Perform compatibility testing in browsers viz., Internet Explorer, Mozilla Firefox and Google Chrome.
• Have daily meeting with the team members on work progress and pending task
• Responsible for having daily call with the onshore team on status updates and clarifications.
• Manage the defects and tracking for its closure using HP QC ALM
• Share the daily status with onshore project manager.
• Received appreciation from client for my Leadership, quality and on time delivery.

Environment: C Sharp, ALM 11, Oracle,Selenium Web Driver, Eclipse, Window 7.

Confidential, Houston TX

Test Lead/Manager

Responsibilities:

• Manage and coordinate with dispersed teams of 35(Manual+Auto./Dev)members in offshore-onsite model
• Did multiple roles starting from Tester, QA Lead, Subject matter expert and Test Manager
• Work closely with customer to understand the business requirement, developing effective working relationships and ongoing management processes for the project
• Visited client location (Houston, Texas) for Business meeting to understand the client expectation and fill the gap between onshore and offshore, also got product lab training from client.
• Effectively Test plan and effort estimate for the each iteration and delivering it on time
• Assist delivery manager by providing him all the updates of the development and testing activities.
• Grooming the back log items to the developers and test team members, and clarifying their doubts on functionality flow
• Validate the onshore/offshore bugs and assign it to appropriate development team.
• Review deliverables prepared by team (Manual/Automation) before passing to client.
• Monitor all the open bug status closely and follow-up with development teams for its closure using TFS defect management tool.
• Give demo of all the completed backlog items to Onshore BA's at end of each iterations
• Track and publish report/metrics and other desired reports for FO and leadership reporting
• Ensure project documents are complete, current, and stored appropriately
• Testing on Webservices-WSDL using SOAP UI by creating request and validating the response.
• Got Customer Delight Award for my excellence toward this project.

Environment: .Net 4.5, Entity Framework 4.0, WCF, SOAPUI, Ranorex, Team Foundation Server, MTM, Sql Server 2012, Window 7

Confidential

Test Lead

Responsibilities:

• Led a team of 5 and Handled all testing activities - Agile process
• Coordinating and monitoring the user stories assigned to the team members
• Preparing and Reviewing test cases
• Manage the defects and tracking for its closure using Rally
• Responsible for initiating Planning Poker game
• Responsible for giving demo for all the completed user stories at the end of each sprint
• Responsible for maintaining defect status report for the each sprint
• Did database testing using SQL Server and Oracle
• Supported and involved in deployment activities for .Net and Java changes on Dev and Stage servers
• Responsible for release manager activities for all the approvals related to each release
• Did Scrum Master role in the absence of the Scrum Master
• Got Project Star Award for taking up multiple roles and delivering it efficiently.

Environment: .NET, Java, Reporting service and SSIS package, Rally tool SQL Server 2008 & Oracle, Window 7

Confidential

Test Lead

Responsibilities:

• Led a team of 5 members (3manual and 2 Performance testers)
• Coordinating and monitoring the task assigned to the team members
• Preparing and Reviewing test scenarios and test cases
• Responsible for SIT and Regression testing
• Support to UAT and retesting fixed defects for confirmation to client.
• Have daily meeting with the team members on work progress and pending task
• Responsible for having daily call with the onshore team on status updates and clarifications.
• Manage the defects and tracking for its closure using HP QC
• Preparing and updating daily status summary report to onshore team

Environment: Share Point, Quality Center 10.0,Load Runner, MSSQL Server 2008, Window 7

Confidential

Test Lead

Responsibilities:

• Led a team of 3 members
• Coordinating and monitoring the task assigned to the team members
• Preparing and Reviewing test scenarios and test cases
• Responsible for SIT and Regression testing
• Support to UAT and retesting fixed defects for confirmation to client.
• Have daily meeting with the team members on work progress and pending task
• Responsible for having daily call with the onshore team on status updates and clarifications.
• Manage the defects and tracking for its closure using HP QC
• Preparing and updating daily status summary report to onshore team

Environment: Share Point, Quality Center 10.0, MSSQL Server 2008, Window 7

Confidential

Test Lead

Responsibilities:

• Led a team of 3 members
• Coordinating and monitoring the task assigned to the team members
• Preparing and Reviewing test scenarios and test cases
• Responsible for SIT and Regression testing
• Have daily meeting with the team members on work progress and pending task
• Responsible for having daily call with the onshore team on status updates and clarifications
• Manage the defects and tracking for its closure using HP QC
• Preparing and updating daily status summary report to onshore team

Environment: Dot Net, Quality Center 10.0, MSSQL Server 2008, Window 7

Confidential

QA Team Lead

Responsibilities:

• Assigning daily QA Task for both day shift and Night shift Team members.
• Handling a team comprising of 8 members
• Responsible for coordinating with the QA’s and the development team and ensuring a stable Product is delivered to the client.
• Responsible for ensuring that all issues reported by the clients and the testers are properly logged in Service Point and are fixed in a timely manner.
• Responsible for assigning and monitoring tasks for the support team and the QA team. Ensure a proper distribution of workload among QA Team members
• Ensure that all the necessary data are entered into the client database as per the “Implementation check list” in time before the implementation.
• Ensure that proper testing is carried out with the client database so as to avoid any database related issues during the implementation.
• Responsible for conducting a daily/weekly meeting with the QA Team to discuss on the coding/database changes and custom modifications requested by clients, if any, so that the QA Team will be aware of the changes.
• Uploading and downloading Databases, Apps and reports as per schedule and ensuring that clients operation is not hampered.
• Security testing related to Payment gateways and data encryption
• Validate error pages and security pages during payment process
• Check the Data-base entries whether they store credit card details or not
• Assist the Project Manager in planning upgrades and patch management.
• Take part in discussions with the Project team and assist in understanding of new client requirements.
• Ensure adherence to Quality steps by the entire QA team members.
• Preparation for deliverables to the customer.

Environment: Windows XP, Dot Net, ASP,IIS6, SQL Server 2008.

Confidential, NY

Senior Software Engineer-QA

Responsibilities:

• Detail study of the Software Requirement Specification Document and usability of the application.
• Played the role of test lead for team comprising 5 members for the migration project from VB6 to VB.Net
• Involved in planning various testing activities and milestones associated with the project.
• Work closely with developers to develop test scenarios and design test criteria
• Review Test Scenarios and Test Cases
• Execution of Test case manually and updating bugs in Defect tracking tool.
• Manage the defects and tracking for its closure using Bug Tracker.
• Driving calls with all application leads on Blockers to resolve the issue
• Responsible for deliverables - Daily Status Reports, Weekly Status Reports, etc
• Escalate the issues about project requirements to Team Lead / Project Manager.

Environment: VB .Net, Windows forms, BugTracker, MS SQL Server 2005,Windows XP

Confidential

Programmer Analyst

Responsibilities:

• Involved in SAP testing of all Marketing modules of CRM 5.1 & 5.2 and led a team of 3 members.
• Only person involved in Authorization Testing of Marketing system
• Executing the Test Cases Manually & involved in UI, Functional Testing and Regression Testing
• Communicating with the developers for resolving the issues and bug fixes & also do Net meeting when required.
• Managing the defects using GTP as defect tracking tool
• Application Server Measurements like CPU Time(ms), VMC CPU Time(ms), DB req Time(ms),Max Mem(kB),No of dialog steps, No of http requests…
• Frontend Measurements like kB sent, kB received, CPU Time……using Frontend tools(HTTP Mon Tool, HTTP Watch Tool, Manfred’s Tool, Front end Meter)
• Mapping the business objects and giving inputs to automation team to work with eCATT & TestPartner tool
• Recorded the testing process cycle using SAP Tutor 2.1.

Environment: SAP: Q6D(5.1), Q7D(5.2),Q74(BI), QWC(ERP),CC6(UI), GTP, CSS, Oracle, Windows XP

Confidential

Test Engineer

Responsibilities:

• Create and execute acceptance criteria and communicate results as soon as possible in terms of rejection or acceptance.
• Performed Functional and Performance Testing to check the stability of the product
• Executing Test Cases to validate the functionality of Transactions
• Writing Test Cases according to the Functional Specifications
• Keep track of testing activities including test coverage and Bug entries.
• Actively identify and communicate QA issues and potential risks
• Initiate regular bugs review meetings at critical junctures and publish reports and trends to management.
• Generation of Bug Report using defect tracking tool

Environment: Java Script, Oracle, Windows 2000