SUMMARY:

• Over 10 years of professional experience in Information Technology as a Sr. QA Analyst in manual and Automation testing.
• Strong knowledge in all phases of Software Development Life Cycle and worked on different SDLC models like Agile, SCRUM and Waterfall.
• Certified Scrum Master from Scrum Alliance.
• Strong knowledge on Scrum framework and Principles & Values.
• Worked with Product Owners and Program managers to identify the problems and resolve them.
• Involved in Requirements gathering and analysis, Preparation of Test Estimates, Preparing test strategy and Test plan documents, written detailed Test Cases and Test Scripts by decomposing Business Requirements, and developing Test Scenarios to support quality deliverables.
• Responsible for developing and executing complex test plans to ensure delivery of quality information systems and/or software programs that conform to organization standards and user requirements.
• Experience in writing Functional specs, interacting with Principal Functional Analyst, Senior Functional Analyst and Dev teams
• Expertise in querying and testing RDBMS such as Oracle, MS SQL Server using SQL, PL/SQL for data integrity.
• Performed extensive Backend Testing using SQL, and conducted defect triage meetings and status review meetings to provide quality assurance feedback throughout the project life cycle.
• Expertise in Middle ware, client server and web based application testing.
• Extensive experience in application testing methodologies like functional and non - functional testing like Unit Testing, Integration testing, System Testing, UAT, Security, Performance, compatibility and E2E Testing.
• Good working knowledge on Automation testing tools Selenium suite of tools, QTP/UFT & Parasoft SOA Test tool.
• Experience in mobile applications and mobile web browser testing (iOS and Android) across various networks and on various mobiles.
• Worked in a variety of domains Telecom, Health Care, Insurance (Auto, P&C), Financial(Banking), Retail and Production Printers
• Expertise on various Test management tools like HP ALM/ Quality Centre, Rally, JIRA, Confluence Test Director, Rational Clear Quest,
• Knowledge on CI/CD tools Jenkins, GitBucket
• Managed teams at onsite and offshore and successfully delivered quality software on time and with in budget.
• Excellent technical and analytical skills and problem solving skills, planning and organizational skills, strong interpersonal skills.
• Very good team player, training and motivating the team to get effective results and to work on Self initiative to meet the dead lines.

TECHNICAL SKILLS:

SDLC Methodologies: Agile, SCRUM, SAFe, Waterfall

Languages: Java, C, Visual basic, SQL, PL/SQL

Operating Systems: Windows, UNIX, Linux, Solaris, iOS, Android

Web technologies: XML, XSD, HTML, JSON, SOAP UI, REST, WSDL

Web Servers: Tomcat, Web Sphere, Web Logic

Databases & Tools: Oracle, SQL Server, MS Access, MySQL, TOAD

Test Management Tools: HP ALM, IBM Rational Clear Quest, AR Remedy system, Firebug, Fire Path, xpath, Selenium IDE/ Web Driver, HP QTP/UFT, Parasoft SOA Test 5.5.2, Jenkins, GitBucket

Project Management Tools: Rally, JIRA, Confluence, IPMS, Global Speed

Special Software &Tools: Telecom Billing Systems TELEGENCE, ATG e-commerce, ATG BCC, XML Spy, Putty, SPLUNK, Share point, CVS

PROFESSIONAL EXPERIENCE:

Confidential, TX

Sr. QA Analyst/Test Lead

Responsibilities:

• Preparing project test strategy and Project Test plan documents. Conducting reviews and getting approvals from all stake holders of the project.
• Business requirements analysis and preparing High level Business scenarios.
• Conducting reviews with all other upstream & downstream applications to prepare test cases for all business scenarios.
• Tracking the test environment readiness, data requirements and assigning the execution tasks to team members.
• Prepared Test data for interpreting the Positive, Negative and Regression Results.
• Performed test for Functionality, regression, GUI, End to End, system, configuration and backend.
• Extensively used SQL Queries to verify and validate the data in Database.
• Experience in Data Analysis, Data Validation, Data Verification, and Reports Testing
• Verifying the enrolments and the Billed/Paid files for the correctness of data.
• Involved in solving Environmental problems along with Technical Support People, especially in Sever Connections and Database sharing issues.
• Conducting Data driven testing, cross browser testing and parallel test execution.
• Conduct daily/weekly project execution status meetings with all test leads and updating status reports to the client manager.
• Tracking with each application for the execution progress and make sure the data flow smoothly from end to end.
• Conduct daily defect triage meetings, preparing defect reports and tracking the defect resolution progress. Resolving Issues/Disputes between test team and other teams(Development, Design and Business)
• Ensure the overall quality of the project.
• Preparing project completion documents and getting approval from all stake holders.
• Establish “Best Practices” and plan for continuous improvement of processes

Confidential, TX

Sr. QA Analyst/Test Lead

Responsibilities:

• Preparing project test strategy and Project Test plan documents.
• Identify key program metrics/milestones, obtain sign-off approval for the Project test strategy and test plan documents.
• Business requirements analysis and preparing test scenarios and traceability matrix. Conduct internal external reviews and getting sign off on test scenarios.
• Uploading the test scenarios in HP Quality centre and mapping them to the right requirements.
• Tracking the test environment readiness, data requirements and assigning the execution tasks to team members.
• Developing Test Plans & Test Cases and SQL Queries Based on Business Requirements
• Record Count Verification DWH backend/Reporting queries against source and target as an initial check.
• Created SQL queries to fetch and verify the data from Source and Target (Destination tables).
• Performed functional, Integration, Regression, and User Acceptance testing.
• Executing test plans to produce actual results, working with business analyst to validate actual test results to expected test result and ensure testing requirements are met.
• Performed Mobile Browsers testing. Tested the application under different networks and Internet speeds including on 3G, 4G/LTE and Wi-Fi.
• Conduct daily/weekly project execution status meetings with team members and updating status reports to the client manager.
• Conduct daily defect triage meetings, preparing defect reports and tracking the defect resolution progress. Resolving Issues/Disputes between test team and other teams(Development, Design and Business). Used HP ALM to report bugs.
• Ensure the overall quality of the project.
• Preparing project completion documents and getting approval from all stake holders.
• Ensure compliance to Timesheets. Ensuring Timely Billing
• Establish “Best Practices” and plan for continuous improvement of processes
• Team Building, setting career path for team members. Conducting team Performance reviews.

Confidential, TX

Sr. QA Analyst/Test Lead

Responsibilities:

• Project Planning, Define Tollgates for project execution. Preparing project test strategy and Project Test plan documents.
• Identify key program metrics/milestones, conduct project kick-off meeting, obtain sign-off approval for the Project test strategy and test plans
• Resource management and training the newly joined team members. Preparing training documents and knowledge transfers.
• Business requirements analysis and preparing test design documents, high level test scenarios and traceability matrix. Conduct internal external reviews and getting sign off on test scenarios.
• Uploading the test scenarios in HP Quality centre and aligning them to the requirements.
• Managing Access rights, Creation of Users/Groups/Teams and Extended Attributes in Quality Canter.
• Tracking the test environment readiness, data requirements and assigning the execution tasks to team members.
• Deploying mobile applications on various mobiles (iOS and Android) and executing the test scenarios.
• Tested Application under different networks and internet speeds and on different web browsers (cross browser functionality and user experience).
• Performed compatibility testing with various mobile handsets to ensure that functionality working as expected.
• Conduct daily/weekly project execution status meetings with team members and updating status reports to the client manager.
• Conduct daily defect triage meetings, preparing defect reports and tracking the defect resolution progress. Resolving Issues/Disputes between test team and other teams(Development, Design and Business)
• Ensure the overall quality of the project.
• Preparing project completion documents and getting approval from all stake holders.
• Ensure compliance to Timesheets. Ensuring Timely Billing
• Establish “Best Practices” and plan for continuous improvement of processes
• Team Building, setting career path for team members. Conducting team Performance reviews.

Confidential, Bothell, WA

QA Analyst

Responsibilities:

• Analysing the Business Requirements, High Level design documents & Low Level Design Documents. Test cases designing and preparing the test plans.
• Conducting the internal and external reviews for the high level and low level test scenarios to cover the requirements and preparing the traceability matrix for each requirement.
• Analyzing the data requirements for the test execution and requesting data from data support teams.
• Perform extensive connectivity testing on all CSI Billing Release interfaces ensuring stubbed and live backend systems are responsive and pointing to the correct instances/markets which data has been provided.
• Involved in Integrated Systems Test, Functional Testing, Connectivity Testing, Regression Testing and User Acceptance Test for the Business Partners Confidential, Confidential, Confidential, and Confidential etc.
• Full regression testing supporting three previous versions of the current CSI interfaces to ensure new code/configuration has not adversely impacted code already in production Conducting the sanity testing and certifying the interfaces
• Extensively worked on Automation test scripts for the regression scenarios and executing them in each release using Parasoft SOATest tool.
• Analyzing the test results, and preparing problem reports and updating the results in the Quality center.
• Conducting the daily defect triage call with Development and Design team to track the issues for faster resolutions.
• Involved in troubleshooting the production issues raised by external clients to determine root cause (to find whether it’s caused by environment or code) and reproducing in test environment.
• Internal process review and Peer-to-Peer review.
• Process documentation and revision as and when required. Preparing the Support Documents and Conducting Knowledge Transfer Sessions to Support teams and improving their performance.

Confidential, CA

QA Analyst

Responsibilities:

• Set up the hardware, software handoffs, and verifying the installation procedures.
• Performed installation, configuration and administration of BEA Web logic Server and Oracle Data Base Server on Solaris platform
• Installation, Configuration and administration of Sun iPlanet web servers to invoke the java web services exposed by Citibank Online application.
• Configured iPlanet web servers to communicate with BEA environments, installed secure digital certificates to make these servers “Secure”.
• Involved in troubleshooting the issues raised by testers and external clients to determine root cause (to find whether it’s caused by environment or code)
• Performed the connectivity testing on new environments to make sure there is no breakage.
• Analysing the requirements and preparing test cases and uploading them in the Test Director.
• Conducting the Sanity testing, Functional testing, Regression Testing and Browser Compatibility testing for the desired Browser matrix.
• Performed security testing by checking the temporary internet files to make sure user credentials are not being stored in the cache memory.
• Conducting internal and external reviews for the test cases prepared by the team with all the stake holders of the project.
• Bug reporting using PCTS tool, and conducting Causal Analysis and providing permanent solutions to the problems identified.