PROFESSIONAL SUMMARY:

• Over 9 years of IT experience as Quality Assurance Tester of business applications with a focus on Telecommunications and financial domain applications ( Web, and Client/ Server Model).
• Hands on experience QA Testing methodologies including Test case/scenario development, Test Architecture, Test set execution and defect tracking following the End to End Software Development lifecycle.
• Responsible for leading the team size of 4 - 6 for preparing test plans, test cases, metrics and testing of software to the company guidelines.
• Self-starter with high standards and a positive “can-do” Confidential itude and deliver tasks with minimal supervision.
• Very resourceful, confident and take initiative, Confidential ention to detail and quick learner.
• Skilled at working independently, multi-tasking and delegating responsibilities. Manage multiple projects on same releases delivering on time without any production issues.
• Highly motivated able to work independently and/or in team Work effectively in a dynamic and fast paced environment.
• Hands on experience working with Software Configuration Management and Release Management teams on code Deployment
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, Visio).

TECHNICAL SKILLS:

• Quality Assurance testing in SDLC & Methodologies (Agile CI/CD Continuous Integration and Continuous Development)
• Test Plans
• Test Scenarios/ Test case development
• Test Strategies & Priorities
• RTM
• SIT/UAT/Integration/Functional/Interface/Load Testing and Performance testing
• End-to-End Testing; Business and Functional Requirements; Defect/Bug Tracking; Backend / Database Testing
• ETL testing
• SOAPUI and Web Services.

PROFESSIONAL EXPERIENCE:

Confidential

QA Test Engineer

Responsibilities:

• Participated in BRD, SRD or Business Support Systems (BSS) and DD meetings to Analyze requirements, Project Scope.
• Identified Business requirements and Functional requirements and developed test plans, test scenarios and test cases as per the requirements in each release.
• Interacted with Business users and SMEs in identifying the test scenarios for better understanding.
• Participated on daily Scrum calls and provided status of the project, issues and dependencies, documented the scrum meeting minutes and shared with the internal team members.
• Analyzed requirements, created test scenarios from requirements, and prepared positive and negative test cases and conducted internal test case reviews and uploaded the test cases in HPALM
• Performed both Progression and regression testing in System Test environment.
• Created test data files and validated using XML spy as per data mapping.
• Extensively used UNIX environment for Autosys batch job processing and validated the Response files against test input files and triaged the batch failures by analyzing the log and snap files.
• Actively used file transfer tools like FTP, and WINSCP between Unix and Windows environments
• Used HP ALM to create RTMs (Requirements Traceability Matrix) and execute test cases.
• Identified standard regression scenarios and executed for each release.
• Identified defects and reported to test leads and managers throughout testing life cycle using clear quest.
• Reach out to development to troubleshoot of reported issues or defects for quick resolution.
• Documented defects with detailed description emphasizing the point of failure, Steps to reproduce the error and providing screen shots wherever necessary.
• Generated test metrics and created daily, weekly status reports.
• Performed various DBA activities like Restore, Upgrades and Backups through HAMP internal DBOT tool for test environment setup.
• Coordinated with Configuration Management Team for weekly code deployments and setting up of test environment readiness.
• Performed source to target data validation and field to field verification using SQL queries connecting to Oracle Database.
• Documented Test results and created test summaries in Clear Case and SharePoint.
• Participated in Lessons Learned sessions with all participants and project stakeholders and documented the results

Environment: UNIX, HP ALM, Rational Clear Case, DOORS, Clear Quest, TOAD, Win SCP, HAMP-DBOT, Oracle Database, SOAP UI, XML SPY.

Confidential

QA Test Lead

Responsibilities:

• Led a team of 6 testers, some of whom were part of the offshore team; ensured the smooth progress of functional and regression test execution and schedules
• Planned and executed test cases for Special Projects Billing (VSPB) application and sent metrics to team management.
• Prepared requirements traceability metrics covering all the scenarios and functionalities based on BRD.
• Provide QA Test support, performance and functionality for CC&B (Customer Care and Billing) Project.
• Coordinated with different groups for getting the applications to CFO Testing team based on Project clearance request.
• Participated on daily Scrum calls and provided status of the project and issues on daily scrum calls.
• Provided End to End Testing support (SIT) for CC&B (Customer Care and Billing) project iCredit (Credit Worthiness), iCollect Collections for live accounts), and iFinal (Collections for Final accounts).
• Designed the TIL (Testing Interface Library) tool that stored all the System Interface Specifications details related with each application and the Point of Contact information under one umbrella for all the Portfolios (CAO, CTO, CFO, and CMB) across Confidential .
• Prepared a standard template based on whether CFO Testing Team’s support required for System Integration testing and resources allocations for each release.
• Updated data thru front end and verified data on the backend database using SQL queries.
• Executed UNIX batch jobs to test backend tables and compared front end application.
• Prepared and submitted a standard testing status report and weekly status reports.
• Determine and executed appropriate tests and regression tests required for the release .Documented defects with detailed description emphasizing the point of failure, Steps to reproduce the error and providing screen shots wherever necessary.
• Conducted reviews and lessons learned meetings after implementation.
• Guided and led the team to enroll in Talent Development training based on their career path.
• Provided candid feedback on the team’s performance for Mid-Year and Year-End reviews to upper Management.

Environment: UNIX, Java, .Net, iOS, HTML5, HP QC,JIRA Metrics, SharePoint, TOAD, SOAP UI, WinSCP, Oracle.

QA Test Lead

Responsibilities:

• Led a team of 6 testers, some of whom were part of the offshore team; ensured the smooth progress of functional and regression test execution and schedules.
• Provide Test support on performance and functionality for CC&B (Customer Care and Billing) Project.

  Prepared test plans and test cases to meet all User requirements and shared with Development for their review and approval.

• Conducted verification and validation of test scenarios by checking backend database thru SQL queries.
• Conducted End-to-End test execution of the project and updated issues and provided progress to the management throughout SDLC life cycle.
• Facilitated cross-group discussions of deliverable dates and dependencies.
• Participated in UAT calls and supported UAT IR’s to the closure.
• Tracked the production IR’s and verified the production IR fixes in SIT prior to moving the fix to Production.
• Uploaded and managed test cases and defect summaries in Excel.

Environment: JAVA,.Net, iOS,DOORS,HTML5 HP QC,JIRA, Metrics, SOAP UI, SharePoint, MS Office, MS SQL Server Management Studio.

QA Test Lead

Responsibilities:

• Led a team of 6 testers, some of whom were part of the offshore team; ensured the smooth progress of functional and regression test execution and schedules.
• Involved in Business Requirements or Business Support Systems (BSS) and detailed design/technical review meetings.
• Create business/functional requirement documents
• Prepared the Test Strategy and shared information with Development for their review and approval.
• Interacted with Development POC to get the test data and test environment required for the release.
• Prepared Testing Process Checklist for all applications at the beginning of System Test (SIT).
• Conducted test case review meetings within the team to optimize the test coverage.
• Performed positive and negative testing to check the behavior of the application.
• Tracked and categorized the defects and worked closely with development for resolution.
• Participated in production Implementation calls and provided feedback based on the test results.
• Confidential ended daily status calls with offshore and onshore managers and with the Change Management (CM) team.
• Provided knowledge transfer to new members of the team and mentored them.

Environment: Java, .Net, iOS, HTML5, HP QC,DOORS, Metrics, Test Director, SharePoint, MS Office.

QA Tester

Responsibilities:

• Created strategic values for Confidential business by rapidly delivering testing support of planned releases for quarterly releases.
• Led a team of 7 members to support End to End, SIT, and UAT testing.
• Ensured standardized utilization of Rally for requirement mapping, test case management and defects tracking for assigned projects.
• Helped build the team and mentored team members. Updated team on defects and test case statuses during system test phase using metrics.
• Identified Regression scenarios and Executed Regression scripts using Automation tool QTP for each release.
• Updated data thru front end and verified data on the backend database using SQL queries.
• Handled on-site and offshore projects and coordinated with development teams on both sides.
• Contributed to standard testing status reporting; provided accurate weekly status reports on time. Prepared and submitted daily status or semi-weekly reports during system test phase for major projects as required and included target scorecard.
• Worked closely with development to provide quality defect descriptions and supporting information to facilitate defect resolution. Provided regular updates on test status and shared the test results with team members.

Environment: Java, .Net, iOS, HTML5, HP QC, Metrics, Rally, QTP, SharePoint, MS Office, Oracle Database.

QA Tester

Responsibilities:

• Reviewed business requirement documents, technical specification, design documents, and use cases.
• Created test plans and test cases after an in-depth review of requirement document.
• Shared test cases with Development for their review and approval.
• Ensured standardized utilization of Rally for requirement mapping, test case management and defects tracking for assigned projects.
• Updated defect and test case statuses in a timely manner during the system test phase using metrics.
• Handled on-site and offshore projects and coordinated with development teams on both sides.
• Supported UAT shared test cases and defect analysis as needed.
• Identified Regression scenarios and Executed Regression scripts using Automation tool QTP for each release.
• Tested application at the module level and system level for the quality of the software. Performed backend testing using SQL queries and compared and validated source to target data validation and field to field verification
• Worked closely with Integration Test and UAT teams and analyzed test results to meet end user needs.
• Exercised component checklists to verify correctness for each build.

Environment: Java, .Net, iOS, HTML5, HP QC, Rally, Metrics, QTP, SharePoint, MS Office, Oracle Database.