PROFESSIONAL SUMMARY:

• Proficient in preparing the test strategy, test Plan, Capacity planning and business workflow modeling based on requirements.
• Sound knowledge of manual and automated testing, Black Box, Regression, Integration, Functionality, and User Acceptance Testing of both client - server and/or databases in a networked environment.
• Experience in interacting with business analysts, developers, and technical support groups.
• Expert technical writer, involved in writing technical documents like Used cases and design documents.
• Experience in developing test cases by understanding and working with use cases.
• Ability to thoroughly analyze system’s functional requirements and break them down into test requirements/test objectives for unit, integrated and system software testing
• Good experience in creating, modifying and enhancing both manual Test Scripts and automated Test Scripts created by Test Automation tool, IBM Rational.
• Extensive experience with defect tracking tool like and possess a high technical aptitude and a high level of analytical ability.
• Knowledge of Software Development Lifecycle (SDLC), Interactive Software Development Lifecycle process as per Rational Unified Process (RUP) and Rational Tools used during various phases of RUP.
• Excellent analytical skills for understanding business requirements, and design of the application test plan, test objectives, test strategy and test environment.
• Quick learner and Good team player with excellent written and verbal communication and interpersonal skills. Ability to handle multiple tasks and work independently as well as in a team.

TECHNICAL SKILLS

Operating Systems: MS-DOS, Windows 9X/2000/XP/NT, UNIX

Testing Tools: Quality Center, ALM, Quick Test Professional, UFT

Bug Reporting Tools: Test Director, Quality Center, ALM

Languages: HTML, VB Scripting, C, C++, JAVA

Database: JAVA, Oracle, Microsoft Access, MS- SQL Server,

Web Technologies: HTML, ASP

Protocols: TCP/IP

PROFESSIONAL EXPERIENCE:

Confidential JC, NJ

Sr. QA Analyst/Lead

Responsibilities:

• Analyzed business requirement specifications and use cases for the system
• Worked on developing test plans, writing test cases, and generated test scripts
• Developed Functional Requirement Specification Document for the implementation of Confidential .
• Involved in the Computer system validation in compliance with FDA regulations
• Worked on scripting the test scripts for the release and coordinated the successful execution.
• Worked on the Tracebility Matrix and Gap Analysis to Verify the Requirements are covered in the Test scripts
• Developed and executed test cases, test Scenarios and followed-up defects using Quality Center
• Developed and executed test cases test Scenarios and followed-up defects using Quality Center
• Co-ordinated the UAT (Release testing) and conducted the trainings for the PO execution and system training.
• Reviewed CR (Change Request) and executed scripts according to business rules.
• Worked on Customer change request (CR) for production issues.
• Coordinated with Application development (AD) team and business owners to analysis production issues/ customer request.
• Working on the Requirements for the subsequent release and Validation Strategy for the Release 1.0.
• Coordinated the Change management and Release management activities for production release
• Implemented and executed Web services testing interacting with Confidential using SOAP UI .
• Executed SQL queries to update and develop data for testing prospective using PL/SQL .
• Working on the Validation of MDM, an interface to Customer 1 st which provides the Master Campaign Members data.

Confidential, Rochester, NY

Sr. QA Analyst

Responsibilities:

• Ensured all strategic projects and operational projects meet the highest quality possible by following industry recognized QA methodologies and best practices.
• Reviewed functional specifications/BRD and assists in evaluating test approach profiling of manual test cases for automation test opportunities.
• Developed test cases/scenarios and QA metric in support of test execution. Performs full functional, integration & regression testing on assigned projects.
• Performed End to End System Testing from Salesforce to other interfaces.
• Ensured Integration Testing is successfully done between various systems within, conducted Back End Testing using SQL Developer.  
• Created new test data on every cycle refresh.   Manipulated the test data for positive and negative testing.  
• Suggested and accomplished Browser compatibility, tested using browsers IE, Chrome, Safari and Mobile devices, performed Web Services Test Using SOAP UI.
• Worked with the business owner during user acceptance testing. Conducted proper hand - off and walkthroughs with business.
• Tested Cloud-based applications including coordination of testing and defect disposition with third party firms.
• Worked closely with business to fully understand the business rules and associated workflows.
• Coordinated closely with the Performance Testing team to define the performance test plan/strategy.
• Prepared Test Strategy, Test Estimations and Test Plans for each sprint release.
• As part of compatibility testing, executed the Salesforce test cases on different browsers and OS combinations like Internet Explorer and Google Chrome, Safari etc.
• Followed Agile Scrum methodology and involved in life cycle testing, functionality testing, integration, defect management and testing for accuracy using PMF, ALM.
• Performed boundary system integration testing with other existing MVP interfacing applications with Salesforce.

Environment: SalesForce.com. Visual Force language, UFT, PMF, ALM, iOS, BlackBerry, Safari, IE, 

Confidential

Sr. QA Analyst Lead

Responsibilities:

• Understanding the custom functions from user stories selected for the release.
• Prepared Test Strategy and high - level Test plan, Test scripts for complete salesforce functionalities and the custom developments.
• Assisted scrum master in analyzing the user stories and assigned to the sprints.
• Analyzed the sprint with current flow with Product owners.
• Worked closing with product owner for Sprint planning, Review and Backlog refinements
• Created robust test scenarios and test scripts for testing of Salesforce functionalities like Objects, Fields, Relationships, Validation Rules, Triggers, User Profiles and responsibilities, custom development pages, data display, data flow, reports, workflows rules and approval process etc.
• Attend regular team Stand-up meeting, meeting, Organizing test planning and Retro sessions with testing and client team.
• Produced data models for application software that was being converted and upgraded. That included the internal data structure as well as mapping from old to new systems.
• Worked with the developers and business users by holding several sessions to analyze the enhancement requests and find/analyze gap in the existing and new functionalities.
• Prepared Test Strategy, Test Estimations and Test Plans for each sprint release.
• As part of compatibility testing, executed the Salesforce test cases on different browsers and OS combinations like Internet Explorer and Google Chrome, Safari etc.
• Tested Salesforce 1 app for iOS and Android for all existing salesforce functionalities and custom developed functionalities.
• Wrote and executed manual robust manual test cases for Riva cloud sync of contacts, calendar, emails between salesforce and exchange.
• Followed Agile Scrum methodology and involved in life cycle testing, functionality testing, integration, defect management and testing for accuracy using Rally.
• Performed Riva Sync Testing of data sync from Confidential to Outlook, BlackBerry, IPad/IPhone and vice versa.
• Performed regular smoke test to validate the application stability after each build deployed in Salesforce Sandboxes.
• Prepared automation feasibility analysis for the salesforce project and created test scenarios to generate automation regression suite.
• Prepared test scripts for salesforce end to end sales methodology and testing the complete sales cycle.
• Created new automation test scripts using Test Complete automation tool and Rally in VB Scripts scripting language.
• Lead the team of automation and manual testers and clients first point of contact for any test deliverables.
• Assigned work to the testing team members appropriately and received daily/weekly status updates from the team and reported to Client and senior management.

Environment: SalesForce.com. Visual Force language, TestComplete 10 and 11, Rally, iOS, BlackBerry, Safari, IE, Google Chrome, SF1 App, Data.com, Capital IQ Data.

Confidential

QA Analyst

Responsibilities:

• Analyzing the business requirements and preparing Test Estimations and Test Plans for each release for SIT.
• Working with the developers, functional analysts and business users by holding several sessions to analyze the enhancement requests and find/analyze gap in the existing and new functionalities.
• Documentation all the new changes and creation of several automation scripts to test the functionality.
• Written and executed extensive automation regression scripts for the entire CMO Siebel application.
• Tested CMO upgrade to Siebel Open UI in various system bands.
• Extensively involved in validating the Siebel Application Deployment Manager (ADM) package to reviews the package directory structure and contents.
• Lead the offshore QA team in developing a testing strategy to test the several CMO Siebel Confidential modules such as Entities, Opportunities, and Financial Accounts etc.
• Assigning the work to the team members appropriately and getting weekly status updates from the team and report to Client and senior management.
• Attending daily Defect Meetings to update the Tech team of all the outstanding Defects and new Defects.
• Testing Siebel EIM batch jobs, Workflows, Siebel Administration modules, preparing test plan, test cases and execute functional and database test cases.
• Involved in Requirement Gap analysis, Change Control Management, creating NSR, creating various metrics.
• Handled nine member offshore testing team during the project initial phases.
• Presented CMO functionalities to the end user after successful deployments of the application and became a SME for CMO.
• Working with the Business users during UAT testing phase and to get the sign offs.
• Written end to end test scripts for testing the pricing and risk of all capital market instruments Stocks, Bonds, Futures, Forwards.
• Worked with business team in evaluating/analyzing different type of risks like Credit Risk, Market Risk, Operational Risk using UCRA (Universal Change Risk Assessment) tool before finalizing the deals with clients.
• Provided screened and Risk evaluated UAT data to UAT testers to perform UAT testing.
• Creating and maintaining Business Intelligence Risk Database by giving selection criteria like Competitors and or any Keywords for GCIB, which helps client in analyzing related Risk for client on - boarding/Account Opening.
• Participated in Production release support, DR test, BCP test for several releases of CMO.
• Able to lead and coordinate 9 members of offshore team.
• Tested the integration and system interaction between CMO, CMT, CED, DMP, KYC, CTU, CRW, Finder, Dashboard.

Environment: Siebel Confidential (Open UI), JAVA Middleware, Quality Center 10.0, SOAP UI, Windows, Oracle 10g, SQL, Siebel EIM, Siebel Server.