SUMMARY:

• Over 10+ years of experience as a Software Tester and QA Analyst with extensive experience in performing manual testing and writing test cases.
• Involved in entire software testing life cycle (STLC) and software development life cycle (SDLC) - requirement, design and analysis, testing, deployment and support phase.
• Highly experienced with Test Plan, Test Case, User Stories. Enter and manage defects in Team Foundation Server(TFS) and knowledge Bugzilla.
• In-depth knowledge of software QA methodologies and strategies like Waterfall and Agile Scrum Methodologies.
• Excellent understanding and experience in various types of testing, such as GUI, Unit Testing, System Testing, Integration Testing, Functionality Testing, Regression Testing, End to End Testing, User Acceptance Testing, Web Application Testing and .NET.
• Expertise knowledge and experience in testing mobile devices with Android, Windows and Public Safety software applications
• Working knowledge and experience in Banking Applications as well
• Expertise in Manual Testing / Mobile Application testing for smart phones as Samsung Galaxy S3, (Public Safety Application s) Record Management (RMS), Jail Management(JMS) Mobile Communication (MCT) applications
• A proven ability to work in a fast-paced environment with strong organizational and excellent communication skills, both written and verbal.
• Excellent knowledge of testing web-applications on multiple browsers such as: IE, Firefox, Multiple Environments/Release
• Sound Knowledge in GUI, Mock-ups for Design, User-Case Scenarios, Functional Specification and Design Documents.
• Strong problem solving and decision-making abilities in diverse work environment.
• Hands on experience on Web Service testing using Service Control Portal
• Hands on experience with Databases like, SQL server for Back End Testing, Database Import/Export data from XML or CSV formats
• Ability to troubleshoot and multitask in a fast-paced and complex environment.
• Strong analytical and quantitative skills. Excellent Verbal and written communication, organizational, and interpersonal skills.
• Excellent team player, and fast learner. Capable of working in high paced environments, and in multiple projects at the same time.

TECHNICAL SKILLS:

Hardware: Intel-based PC, AS400, SUN OS, MAC, in a wide variety of makes, models, and configurations.

Financial Center Distributed Systems: NBS, OSRO EXSEL, Touch Point(One).

Online Mainframe Applications: Citismart and CWS

Operating Systems: Windows 95/98/00/03/NT, Windows XP, (WWW and FTP Servers), DOS, Touch Point (One) Win 3.1, Mac OS, UNIX, DOS.

Database related: Informix SQL, Siebel, Micro Soft Access and Oracle

QA Senior Tester/Analyst

Confidential, High Point, NC

Responsibilities:

• Execute test cases/scripts to ensure delivery of Public Safety quality software applications for the New Development Group and the .Net(Testing) group utilizing Visual Studio (TFS) and MTM to create Test Cases for this.
• Identifying defects in the software under development and work with the development team to verify defects are eliminated and tests are in place to verify and prevent.
• Provide detailed reporting of all test, results, defects, and risks identified during testing of all assigned projects.
• Reports status in the Agile Scrum environment/methodology.
• Responsible for handing multiple projects and tasks based on requirements and Technical Specs.
• Also preformed functional and regression based on environment and release for the projects.

QA Senior Tester/Analyst

Confidential, Burlington, NC

Responsibilities:

• Identify, plan and execute testing activities to ensure high quality software and ensure compliance according to regulatory statues, policies and procedures.
• Test Web Application software, including Java and .Net. Test Web Services.
• Review and verify functional and system requirements to ensure project deliverables pass QA criteria.
• Provide work estimates for testing activities.

System Test Analyst

Confidential, Rocky Mount, NC

Responsibilities:

• Monitors adherence to quality control standards during software system testing for the Sales and Service Products.
• Working closely with the developers, project managers, during requirements gathering, assist RBC Centura with the creation and execution of User Acceptance test scripts/test cases to verify the accuracy of application system changes and converted data for the Tide project.
• Document test scripts/test cases using Test Director to support execution of the transactions to exercise the functionality.
• Verify results, identify errors and log them in Test Director.

System Test Analyst

Confidential, Manhattan, NY

Responsibilities:

• Assure the quality of the software releases by executing the CTSG testing environments. Responsibility includes performed Integrated System Testing (IST), User Acceptance Testing (UAT), Sub-System Test, Stress and regression testing.
• Provide input to automate MIS indicating script status (P/F/IP). Document trouble in the form of STR and review with managers. Identify system environmental trouble and report issues.
• Reporting and managing issues and test activities on a regular basis.
• Participation in design meetings, the implementation process and the handling of production issues are job requirements.
• Duties involve a high level of interaction with developers and end users.
• Verification of transactions for their product lines that consist of Bank Packages: Checking, Savings, Escrow/Security Deposit account and Consumer Loan/Line Asset Accounts.
• Creating and executing test scripts/plans/cases based on business requirements for trading applications and market operations support tools.