TECHNICAL SKILLS:

Operating Systems: Windows 9x/2k/XP/Vista/2003/7/8/10, Red Hat Linux, Red Hat Fedora, CentOS, Mac OSX, Symbian S40/S60, Android, Windows Mobile, Apple iOS

DBMS: MSSQL 2k/2005/2008, MySQL

Tools: HP Quality Center, Loadrunner, Remedy, Bugzilla, QTP 8.2/9, Telerik Test Studio, TeamPulse, VersionOne, MS VSS, VMware, Sitescope, Satellite, Cruise Control, TeamCity, Sharepoint, Nagios, Cacti, Visual Studio 2010/12/13, TFS, Microsoft Test Manager, SoapUI Pro, LoadUI, Fiddler, ITKO LISA, Tibco, Selenium, Nunit, Specflow, SVN, Git, JIRA, Sourcetree, Stash, Bamboo, PowerShell, CodedUI

Web/Net: TCP/IP, DNS, DHCP, NAT, POP, IMAP, SMTP, HTML, CSS, XML, SOAP, Tomcat, Apache, IIS, WCF, E - Commerce, REST API, JSON

Languages: Java, C++,C#, ASP .net, Shell scripts

PROFESSIONAL EXPERIENCE:

Confidential, Alpharetta, GA

QA Lead

Responsibilities:

• Principal test resource for R&D project representing a new industry-first method of processing, uploading, and rendering geospatial photogrammetry and point cloud data.
• Responsible for test planning, automation/performance strategy and tools evaluation/selection. Deployed, maintained, documented all test environments using AWS EC2 service. Technology stack was .Net/IIS//MSSQL/TFS.
• Responsible for both manual test validation and automation. Utilized CodedUI/C# for WPF and browser automation for functional testing, performance testing, data seeding. Used PowerShell for expediting code deployments and performance log parsing.

Confidential, Alpharetta, GA

Automation Test Lead

Responsibilities:

• Team Lead for test automation development for Promethean’s web-based collaborative application Classflow. Responsible for leading team through building test framework from scratch using Telerik Test Studio. Technology stack for Classflow was Java based using Kendo controls, ReactJS, mySQL.
• Using Agile methods in 3 week sprints, tracked requirements/test dev in JIRA, pull requests through Stash for test review, Git for source control. Within 8 months, built 450+ bespoke self-containted tests using set-up and tear-down API methods that covered 85%+ of regression features.
• Integrated scheduled test suites into daily reporting and deployment into all lower environments (QA, Staging) and production. Worked with manual QA on dev teams to create backlog for automating manual test cases for new feature coverage.
• Recipient of 2015 CEO Technology Innovator’s .

Confidential, Alpharetta, GA

Senior Software Test Engineer

Responsibilities:

• Team responsible for Compliance360, an industry leader in compliance, governance, and risk management software. Web based SaaS application with extremely complex codebase due to size, architecture refactoring, and customizability. Microsoft .Net stack with MSSQLbackend. Agile environment using Scrum/Kanban hybrid, Test Driven Development.
• Vocal champion of agile methodologies and lean processes. Pioneered use of Kanban in pre-release software hardening and bug fix projects.
• QA Lead for localization/globalization project - developing solutions to make the Compliance360 application culture-configurable; including translations, date/time formats, Unicode support, currencies, etc. Worked with product ownership and development to distill test plans and cases out of user stories, business/technical requirements, and acceptance criteria. Testing included multi-browser front-end, DB validation, and web service testing.
• Automation framework originally consisted of running Selenium tests through Nunit, worked to upkeep existing tests and fixes broken ones due to changes or feature deprecation. Framework overhauled to include Specflow for business readable language.

Confidential, GA

Senior QA Engineer / Automation Engineer

Responsibilities:

• E-commerce platform with multiple website front ends, .net C# codebase, wcf service stack and MSSQL backend. Agile environment using Kanban processes.
• Thought leader for maturing QA testing processes and integrating/refining Kanban agile SDLC processes. Key QA contributor for implementing use of TFS/TeamPulse for user story/test case tracking and Microsoft Test Manager for test labs and metrics.
• Trained and coached junior QA members in the use of new tools and processes. Involved both extensive documentation and live training sessions.
• Responsible for ground-up implementation of an automation framework using Telerik Test Studio and SoapUI. Created test scripts for front-end websites for the purposes of smoke tests, data generation, branding validation, load testing, build integration, web services, and new functionality.

Confidential, Atlanta, GA

Senior Testing Engineer

Responsibilities:

• The Platform Development Center was opened in early 2012 with the express mission to create world class, high quality, industry leading software development teams, processes, practices, and technology for Confidential .
• SDLC processes used Agile ways of working, specifically Kanban. Software Engineers used Test Driven Development, Test Engineers leveraged both manual and performance automated testing strategies.
• Technologies used included Visual Studio 2010, .net C#, WCF services, MVC, and Tibco. Tools commonly leveraged were Sharepoint, SoapUI Pro, LoadUI, ITKO LISA, TFS, Microsoft Test Manager, and Quality Center 11.
• Principal project was the creation of an extensible, robust, scalable, and reliable web services framework to replace the existing middleware services stack for all internal tools and business processes.

Confidential, Alpharetta, GA

Senior Service Quality Manager

Responsibilities:

• Member of a global virtual team with members throughout the US, UK, Finland, Canada, and Germany tasked with the development, iteration, and implementation of standardized global quality processes throughout Confidential ’s Services division, supporting nearly 300 million users.
• Responsible for implementing quality processes in Confidential Messaging service line from full end-to-end process including product, R&D, deployment, operations, and service improvement.
• Tracked service health checks for Confidential Messaging service; created, updated, and reported development burn-downs, operational readiness, deployment schedules, risk logs, service improvement items, change management, incident/problem management and RCA results.

Confidential, Alpharetta, GA

Hosting Operations Systems QA/QE Engineer

Responsibilities:

• Setup, maintained, and managed test environments for multiple work teams and service components/platforms, including various versions of both Windows and Linux (2000 Adv. Server, 2003 Server, Red Hat, CentOS). Operations platform included components such as Apache Tomcat, IIS, MS/MySQL backend, clustered Red Hat Linux/Windows servers, HP network storage.
• Wrote plans and scripts for deploying new software versions to large Confidential Messaging Carrier Customers, created and executed test planning documents for software releases and patches. End-to-end testing included deployment, regression, performance, and clients (PalmOS, Windows mobile, Symbian S60 and S40). Performed load testing, logs and metrics analysis using proprietary automation software (LTA).
• Documented System Architecture and created new processes to improve QA efficiency. Confidential Messaging was the most stable and reliable service line company-wide; deployment, change control, and QA processes were used as a benchmark for other services.
• Acted as Liaison with Program Management, Development, Operations, and QA work teams. Coordinated through daily Scrum stand-ups, Change Advisory Board, operational readiness and incident management/monitoring meetings.

Confidential, Atlanta, GA

QA Engineer

Responsibilities:

• Part of Confidential, which manages all the content, feeds, vendor relations, and reporting for Confidential, as well as Confidential ’s Shared Web Hosting product
• Responsible for creating, implementing, documenting, and overseeing various QA testing procedures for changes/additions to existing portal services code and content, as well as new projects. (i.e Shared Web Hosting migration to an in-house platform, Confidential ’s Sitebuilder II Service, PC Game Hosting). Created and communicated test plans, bug lists, status updates, and final approval.
• Testing responsibilities included load testing with Mercury Loadrunner and automation testing with Mercury QuickTest Pro, formulating test requirements and virtual user scripts, as well as generating, interpreting, and documenting test reports. Testing environments included Windows 2000 and 2003 platforms, Red Hat Linux, Sunone Webserver, IIS, sendmail, RockCliffe Mailsite.
• Tasked with system administration/network administration/project development tasks, including building and troubleshooting the front-end web servers for Confidential (Windows 2000 and 2003 platforms running SunOne webserver and IIS).