Business And Qa Analyst Resume
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Mesa, IL
SUMMARY:
- Experienced Business and Quality Analyst with expertise in business requirements prioritization, agile development life cycle and Quality Analysis
- Worked on multiple mobile games and fan - engagement products from concept & vision to deployment and performance improvement iterations.
- Extensive experience in business strategy and technology alignment, Sprints planning and execution using JIRA and managing product milestones and delivery dates.
- Advanced user of MS Excel, Word and Google Applications.
- Experience in SQL, data analysis and reporting.
- Established and managed high performance QA teams for multiple products.
- Experience in managing customer feedback and complains for mobile games users.
- A US citizen with experience in working with remote onshore and offshore teams.
TECHNICAL SKILLS:
- Business Analysis
- Data Analysis
- Requirements Gathering
- Agile Product Development
- SQL Queries
- Reporting and Analytics
- MS Excel
- Word and Google Applications
- Team Building
- Recruiting
- Quality Analysis
PROFESSIONAL EXPERIENCE:
Business and QA Analyst
Confidential, Mesa, IL
Responsibilities:
- I worked on 4 major products from concept to deployment and release iterations.
- My day to day responsibilities included working with the executive team to understand the product vision, participating in design and UX process, breaking down the requirements and specifications for the development team, working with the producers in managing sprints and delivery dates, leading the QA team to develop test strategies and test cases and leading the QA to ensure the product quality.
- Also, developing the priorities based on the customer data and feedback.
Technology: JIRA (for Agile Product Development), PHP, ETL, Node.js, DynamoDB, MySQL
Business Analyst
Confidential, Chicago, IL
Responsibilities:
- Assisted in implementation of the transformed and modern new Private Bank’s Loan Origination system doing business requirements analysis
- Proactively identified and analyzed gaps in daily process within all areas of Mortgage Center and play vital role in implementation of new enhancements through the development of appropriate documentation
- Analyzed Quality Control and Post-closing processes to help minimize the gaps in proper reviewing
Confidential
Responsibilities:
- Requirements analysis and documentation, technical specifications of the current documents used in Mortgage centre in wake of Dodd Frank State Pre-emption
- User acceptance test (UAT) plans development and coordination of UAT with end users and developers
Confidential
Responsibilities:
- Maintained Business Support Policies and Procedures eXtraSheet Data Migration and Testing
- SME / knowledge content for 24 systems and 7 desktop applications, with related user access audits for several of these systems
- Worked with off shore team in India to maintain all User System Access Profiles and Manager Certifications and On/off boarding system access
- Change Management, Disaster Recovery, Production Support, IT Operations
Technical Environment: SharePoint, Adobe Flash, ETL, HTML, Java, eXtraSheet
Business Analyst
Confidential, Naperville, IL
Responsibilities:
- Business analysis, requirements gathering and data analysis
- Developed user interface specifications, participated in focus groups
- Analyzed the feedback received after focus group.
- Quality assurance and UAT support
Technical Environment: Adobe Flash, Oracle, HTML, JSF, MySQL, Unix.
