SUMMARY:

• An engineering graduate with 6 years of total experience in Software testing, Web service testing, Manual testing, automation and experience in Network Support and Monitoring
• Recently working for Confidential as a QA Engineer for the project b8.
• Worked for Confidential as a CPE End to End Functional Tester for various Projects like NFL, ABC Live Local Streaming, Non - Ubiquitous, 4K Live Linear and Download & Go.
• Worked for Confidential as a Senior Software Engineer.
• Worked for Confidential as a Network Analyst.
• Played the role of an Onsite-Offshore Coordinator; involved in all the Business meetings of stakeholders. Played a major role in testing the Data migration of Confidential customers.
• Experience in Selenium Web driver for testing data migration of Confidential to Salesforce
• Successfully completed various Smoke, Sanity, System, Integration, End to End, User Acceptance Testing, Functional Testing, Regression Testing in projects with good quality maintained.
• Proficient in analyzing Functional requirements, designing test strategy and test plan.
• Experience in Web Service Testing (SOAP UI & Rest Api ) and basic Backend Testing - SQL and Linux.
• Proficient in Test Management tool - HP QC (10.0); JIRA; SPIRA; Rally Agile Tool
• Competent in mobile app testing (TuGo, NFL Sunday Ticketing App, Confidential app) - Charles trace, ADB logcat logs.
• Experience in Test Planning, Test Scenario and Test case preparation.
• Excellent in establishing traceability to requirements, test cases, Bug tracking and Bug reporting.
• Experience in designing the java framework using Maven & TestNG annotations and automation framework - Data driven and Modular driven framework using Page Object Model & Page Factory.

TECHNICAL SKILLS:

Domain: Telecom; Media; ecommerce

Networking Tools: Wireshark, Inet, Putty

Methodologies: Water fall Model, V Model., Agile

Web service Testing Tool: Soap UI, Starlite (DTV app), Rest client

Log retrieving: Unix ; ADB commands

Automation Tool: Selenium WebDriver, Grid, CUCUMBER, TestnG

Build Tools: Maven

Continuous Integration Tool: Jenkins

Code Repository Tool: Github, SVN

Test Management Tool: HP ALM; JIRA; SPIRA; Rally Agile Tool

Programming Languages: Java

Database: SQL

PROFESSIONAL EXPERIENCE:

Confidential

QA Engineer

Responsibilities:

• Involved in testing how customer can reach the customer support through phone, messenger, email.
• Tested the application of customer support people where all the customer ticket would get queued.
• Verified the routing of tickets to agents.
• Tested all the functionalities of the front- end application of customer and customer support.
• Tested various interaction between customer and customer support
• Involved in Test case preparation
• Involved in retesting and regression
• Bug tracking in Confidential tool called quip

Confidential

CPE End to End System tester

Responsibilities:

• Performing Sanity test
• Involved in Test plan preparation ( Test Scenario and test cases, Peer Review)
• Tested the ippv purchase of Rental & EST Programs/ Contents in STB
• Tested the oppv purchase of Rental & EST Programs/ Contents in Tablets and Phone
• Verifying the traces using Charles traces
• Tested Streaming and Download authorization of contents across various devices
• Tested device restrictions based on policy associated to the Contents (Non-Ubiquitous)
• Tested purchasing of 4K Live PPV in HR 54, HR 52 STB
• Involved in functional testing of all the systems involved in DnG (System & Integration Testing)
• Involved in regression testing using automation framework- Selenium
• Bug Tracking and Reporting.

Confidential

CPE End to End System tester

Responsibilities:

• Performing Sanity test
• The Channels tested- ABC Local Affiliates, ABC Family, Disney Channel, Disney Junior, Disney XD.
• Tested Geo Location requirements applicable to Local Channel
• Tested 3rd Party API call for entitlement with concurrency limits
• Involved in functional testing of all the systems involved in ABC (System & Integration Testing)
• Involved in Test plan preparation ( Test Scenario and test cases, Peer Review)
• Involved in Test Execution activities and responsible for Evidence preparation
• Bug Tracking and Reporting.

Confidential

CPE End to End System tester

Responsibilities:

• Performing Sanity test
• Tested Sunday Ticket App in various device like ROKU, Chromecast, iOS (Mobile/ Tablet), Android (Mobile/ Tablet), Win 8 (Mobile/ Tablet), Web (PC).
• Involved in functional testing of all the systems involved in NFL (System & Integration Testing)
• Involved in Mobile NFL app testing
• Tested Live Streaming games, Account specific streaming, Stadium Blackouts, Banner Ads, Messaging, Scores, Stats of NFL in Sunday Ticket App
• Involved in Test plan preparation ( Test Scenario and test cases, Peer Review)
• Involved in Test Execution activities and responsible for Evidence preparation

Confidential

Test Analyst

Responsibilities:

• Preparing the Test plan, Test execution plan.
• Involved in functional testing of Salesforce CRM application to place broadband order from customer end and do other in life activities.
• Preparation of Testing methodologies
• Involved in System Testing of CIMS
• Involved in Integration testing of various third party system (Middleware Server, Hermes, SupportSoft, Dise, Dispatcher) with CIMS
• Involved in End to End testing from Salesforce to BT Wholesale, User Acceptance Testing, Live Pilot Testing and Post implementation bug fix Testing.
• Involved in Business meetings with developers to brief the features of Avatar
• Involved in Test design preparation ( Test Scenario and test cases, Peer Review)
• Involved in Test Execution activities and responsible for Evidence preparation
• Involved in System testing, Integration testing and End to End Testing of Olympus.
• Maintaining the configurable items in a repository. (SVN)
• Bug Tracking and Reporting.
• Involved in automation for Test data preparation and Regression suit using Selenium Webdriver.
• Involved in recording test results of automation through TestNg.
• Involved in testing database migration to Salesforce by using SQL commands.

Confidential

Functional Test Analyst

Responsibilities:

• Performing Sanity test
• Involved in functional testing of customer support application and CRM related functionalities.
• Involved in Test design preparation (Test Scenario and test cases, Peer Review)
• Involved in Test Execution activities and responsible for Evidence preparation
• Maintaining the configurable items in a repository. (SVN)
• Bug Tracking and Reporting.
• Responsible for testing the subscriber Bolt-on life cycle (Add/Remove/Provisioning Bolton) on Broadband and Fixed line products·
• Involved in Promo code testing and batch job processing for the In life activities
• Involved in testing Avatar database by SQL commands.

Confidential

Functional Test Analyst

Responsibilities:

• Involved in Test design preparation (Test Scenario and test cases, Peer Review) and Execution
• Maintaining the configurable items in a repository. (SVN)
• Involved in validating and testing the CDRs (Call Data Record) for the HP functionality·
• Managing alerts in Fraud View
• Involved in user acceptance testing for finding the Revenue leaks using Money Map Tool.

Confidential

Functional Test Analyst

Responsibilities:

• Involved in Test design preparation ( Test Scenario and test cases, Peer Review)
• Involved in Test Execution activities and responsible for Evidence preparation
• Bug Tracking and Reporting.
• Involved in validating and testing the CDRs (Call Data Record).
• Involved in SMP and SCP regression Testing for each release.

Confidential

Network Analyst

Responsibilities:

• Proactively Monitoring the ADSL Networks of BT Customers.
• Monitoring the alarms that are generated through WebTop, Performing Initial Diagnostics to verify current status of the alarms. Resolving the alarms, if the alarm telnet.
• Raising proactive fault Tickets for those alarms, which are failed in connectivity test. Co-ordinate with the UK Team for the early resolution of the fault.
• Check the Router Logs and will raise the Supplier case as per Diagnostics results and follow them
• Raising tickets for special diagnostics cases like BGP and OSPF down., and also performing diagnostics relating the same