SUMMARY:

• Over 15 years of solid Software Quality Assurance testing and test design experience in the integration of rich - media conferencing solutions. Strong understanding of system development life cycle, principles and methodologies on all development, test development and post delivery stages.
• Expertise in designing and conducting various tests such as: function, regression, stress, localization, performance, boundary, installation, upgrade, compatibility, GUI, cross-platform, accessibility, acceptance and usability including test automation.
• Worked on integrating Cisco Unified MeetingPlace web, audio and video conferencing solutions with WebEx, Adobe web-data conferencing and Cisco TelePresence video and audio conferencing.
• Thorough knowledge of Windows 7, Vista, Mac, Ubuntu, Linux and browsers (IE, Firefox, Safari).

TECHNICAL SKILLS:

Software: MS office, Visio, Video Advantage, Flash players, SQL. Exchange 2007 and Domino 8.5. User knowledge of Telnet/SSH, VMware, CUCM, Cisco IP phones, Cisco TelePresence system (CTS), JIRA,CDETS, Rally.

Test tools: Silk test, TCL (automation), JAWS (accessibility), Passolo (localization), Eclipse (API).

PROFESSIONAL EXPERIENCE:

Confidential, Sunnyvale, CA

Sr. Software QA Engineer

Responsibilities:

• Tested specific areas and features of WebKit based NetFront Browser NX.
• Responsible for testing Bookmarks and 8-way focus on Ubuntu, Windows and custom hardware.
• Run specific product related tests on pre-production boards with different configurations.
• Responsible for NetFront Browser NX performance and integration tests.

Confidential, San Jose, CA

Sr. Software QA Engineer/ TelePresence Project Lead

Responsibilities:

• Led and tested new releases of the TelePresence products in the Waterfall and Extreme (Agile) Programming process methodology. TelePresence is a high-definition video conferencing service that gives a virtual, face-to-face meeting experience.
• Responsible for functional testing, iteration schedule, progress report and dev-test tasks such as: fresh install, upgrades, GUI, CLI command testing, bug verification, manual regression, automation regression, Timezone testing, meeting migration. Wrote detailed test plans and test cases.
• Worked closely with marketing and design engineering to create user stories, new User Interfaces and functionality for Cisco TelePresence Manager (CTS-MAN) application.
• Responsible for compatibility testing with different types of Cisco TelePresence system endpoints, including their setup and troubleshooting. Tested presentation and video quality with those endpoints.
• Tested Reporting API for TelePresence conferencing, integration of the CTS-MAN with WebEx, Network Collaboration Manager Application, IVR, CTS-MAN License Migration and Network Multipoint solution. Tested CTS-MAN on single and cluster environment.
• Installed and configured CTS-MAN, CTMS and Call Manager (CUCM) on the Cisco UCS, MCS servers and virtual machines. Setup and configured different CTS and personal devices on the CUCM.
• Ran regression automation scripts developed in Python language using Hudson application.
• Installed and tested applications on the VMWare ESXi 4.x and 5.x.
• Worked on customer’s cases and support testbed and software for Alpha deliveries.
• Installed and configured Domino, Outlook and Lotus Notes clients on the lab network environment.

Confidential, San Jose, CA

Software QA Engineer/MeetingPlace Project Lead

Responsibilities:

• Led web testing group of 3 to 5 people through multiple new releases and regressions of the Cisco Unified MeetingPlace product family. MeetingPlace is a highly integrated real-time audio, video and web-data collaboration conferencing product.
• Researched, developed and defined test requirements for new functions. As project lead, provided test schedule estimations for the entire team. Trained and mentored new hires as well as intern students.
• Primary MeetingPlace localization test specialist. Implemented a complete Localization test lab including test equipment, test plans and test cases for 10 different languages. Provided training and guidance to linguistic testers and other project team members.
• Developed test plans, test strategy. Identified and prepared existing test cases for test automation.
• Executed functional, usability, regression, and browser tests with cross-platform multi Operating System (OS) environments, performed compatibility and upgrade tests between different releases.
• Compiled and reported detailed testing results.
• Led Accessibility testing using JAWS tools for all releases.
• Identified, modified and prepared existing test cases for test automation.

Latitude Communication, San Jose, CA

Software QA Engineer, team lead

Responsibilities:

• As a lead of the QA team, was involved in the process of searching and hiring of new resources from San Francisco Bay area colleges. Mentor and trainer to newly hired QA staff members.
• Tested the following components: Outlook, Notification, Lotus Notes, Audio server, Audio UI prompts, web browser based applications, client/server based applications and integration with Palm devices.
• Developed detailed automation test case using Segue Silk Test.
• Responsible for processing and reproducing usability and functionality problems reported by customers.
• Located and reproduced software defects, reporting them via corporate bug tracking system.

Starfish Software, Scotts Valley, CA

Software QA Engineer

Responsibilities:

• Tested three products: Starfish Internet Utilities, Internet Sidekick and HomeLife (Family Organizer).
• Executed majority of manual tests with some automated tests using QA Partner tool.
• Reproduced and documented product bugs. Emphasized testing of printing capabilities.