SUMMARY

Motivated and highly adaptable, results - driven, well-rounded engineer with multiple years of comprehensive experience developing agile methodologies and procedures for testing. Strong track record of leading departments and completing projects within established commitments, ensuring quality, performance, and compliance with specifications using Modern Agile methodologies. Excellent managerial, problem solving, interpersonal, analytical, and troubleshooting skills.

TECHNICAL SKILLS:

Test automation software: WATIR, Selenium, JMeter, Apache Bench, Siege, Locust, Nessus, Burp, Borland SilkTest, Shell Scripting, Capistrano, Awk, Empirix Hammer scripting, INET scripting, SoapUI

Platforms: UNIX, Linux, FreeBSD, Windows Server (2003, 2008, 2012), Windows (95, 98, Me, NT, 2000, XP, 2003, Vista, 7, 10), Macintosh

Programming languages: Ruby, Perl, Bash, Python, PowerShell, Grails, SQL, JavaScript, PHP, UNIX/Linux shell, SilkTest 4Test, HTML, TCL with Expect, C, C#

Database systems: Oracle, MySQL, PostgreSQL, Microsoft SQL Server, LDAP, MongoDB, RADIS

Cloud: Amazon EC2, Amazon VPC, Amazon S3, Amazon Glacier, Amazon EBS, AWS Import/Export, other Amazon AWS cloud offerings

Virtualization: VMware (vCenter, ESX, Fusion, Workstation, Player), Hyper-V, Xen, VirtualBox

CI Tools: Jenkins CI, Bamboo

Other Tools: zfs, sshfs, SVN, GIT, CVS, ClearCase, Perforce, Harvest, Atlassian Products Suite (JIRA, Bamboo, Greenhopper, Confluence, Crucible, FishEye, BitBucket), SonarQube, Trac, Mantis, Vantive, IDTS, Netflix ICE, Jetty, Apache, HAProxy, Squid, Mongrel, Thin, Passenger, Chef Solo, Chef Server, FAST Search, Solr, Active Domain, NFS, DNS, MDG (WAP Gateway), AAA server (RADIUS), SMS Gateway

PROFESSIONAL EXPERIENCE:

Confidential, Waltham, MA

Quality Manager

Responsibilities:

• Lead large quality team (20 people) in 5 different locations working on Confidential Product Suite
• Re-designed automation framework for rapid test development that allowed us to move to Continues Integration / Continues Development / Continuous Testing framework
• Achieved full IT SOX and PCI compliance for Digital products suite
• Slashed dramatically number of issues found in production by 91% by focusing process on Defect Prevention and expanding the type of testing (functional, integration, security, performance, usability) that take under consideration customer use of the products
• Slashed number of issues found in-house by 64% by changing quality process to be more collaborative
• Slashed Lead Time for High Priority issues from more than 100 days to hours by changing Quality process from discovery to closing of an issue
• Pushed to have high quality unit tests and code coverage by implementing Mutation Testing for Java using PIT and for Javascript using Stryker
• Enforced Quality Gate, Checkstyles and Continuous Inspection of our Github Repositories with SonarQube which allowed us to produce high quality code
• Worked to raise NPS (Net Promoter score) and CES (Customer Effort Score) for Digital by establishing a process that put customer needs to the forefront
• Spearheaded QE DevOps idea as an evolution of quality process
• Pinpointed areas of concern and our achievements collecting Quality Metrics written in Python and displayed with Re:Dash
• Mentored individuals on my team to achieve their personal goals and to raise their technical skill set and created environment for them to apply themselves accordingly
• Designed and implemented the way for massive monolith product to be built on-demand for testing and development in AWS

Confidential, Boston, MA

Principal Software Engineer in Test

Responsibilities:

• As a first-in QA resource led effort to implement Continues Integration environment using Jenkins CI
• Designed and implemented first Automation Framework using Ruby and then using lessons learned from it was part of the team to design and implement second Automation Framework using Python which was used by development and QA as a basis for complete product testing
• Designed and implemented Smoke test, component tests, functional tests, performance and stress tests that were triggered by Jenkins CI to optimize test coverage of the product from Pre-Alpha release all the way to GA
• Part of the team that designed and implemented QA environment to fully test Hybrid Cloud installation that include Vmware vCenters and ESXs coexisting with AWS
• Designed and implemented DevOps tools for health check, system and process monitoring, and analysis
• Worked on analysis of AWS APIs and AWS Infrastructure in order to architect hybrid cloud solution where customer saves time and money
• Assisted sales engineer team with any issues

Confidential, Bedford, MA

QA Manager

Responsibilities:

• Designed and implemented QA and development lab architecture to mirror production setup which was done on time and on budget. That setup included its own domain, Active Directory, DNS server, MSSQL Server, and multiple virtual servers created by using Hyper-V and Windows Server 2008 R2. It also included second domain connected with one-way trust to the first one in order to verify every permutation that exist in production environment.
• Led effort to implement rapid installation of servers using Hyper-V, Windows 2008 R2
• Participated effort to implement and establish an “Agile” methodology for Connect Team and having Connect Team being a leader in bringing Agile methodologies to the company as a whole
• Managed entire QA process, beginning from application inception to date of product delivery
• Designed and implemented entire QA Process for Connect Team and led effort in working with other QA teams in the company in streamlining QA process to be more effective
• Designed and implemented automation test framework using Watir, SoapUI, PowerShell, and multiple load, performance, stress, and security tools
• Generated status reports, test analysis, bug reporting, verification, tracking & management using variety of means including Mantis bug tracking system, Outlook, MS Project, and Excel spreadsheet
• Led onshore/offshore team of testers while working with stake holders to help clarify business and technical requirements
• Designed and implemented open-source Testia Tarantula Test Management tool by modifying source code to fit the needs of all QA teams in the company. Modifications included an ability to install and run the tool in Linux and Windows environments using IIS or Apache, connect to any database (MSSQL, MySQL), ability to communicate with Jira, ability to run automation scripts and update their results

Confidential, Woburn, MA

QA Manager

Responsibilities:

• Designed and implemented QA and development lab architecture to mirror Confidential production setup
• Implemented rapid installation of servers using Xen Virtualization with kickstart, Chef Server/Chef Solo, and Capistrano
• Implemented and established an “Agile” methodology for Quality Assurance and Software Testing process to be more effective in dealing with business realities such as changing requirements during development
• Designed and implemented QA Test Plan for Confidential company
• Lead onshore/offshore QA Team for the Operations group. Working with Project Managers and stake holders to help clarify business and technical requirements.
• Managing entire QA process, beginning from application inception to date of product delivery included defined Test objectives, designed Test Plan, and developed Test Procedure as per requirements for modules to check functionality and integration testing
• Designed and implemented automation test framework using Watir, Selenium, Ruby test framework, and multiple load, performance, stress, and security tools
• Ad-Hoc, Functional Testing, Load /Stress Testing, Regression Testing, GUI and UAT Testing using manual and automated test methods.
• Generating of status reports, test analysis, bug reporting, verification, tracking & management using variety of means including Mantis bug tracking system, Outlook, MS Project, and Excel spreadsheet.
• Experienced with different testing approaches ranging from the most informal ad hoc testing, to formally specified and controlled methods such as automated testing.
• Designed and implemented test framework for datawarehouse testing using various testing methodologies including WATIR, Selenium, and Excel Pivot Tables

Confidential, Andover, MA

Operations Manager (QA)

Responsibilities:

• Designed and implemented first architecture of Confidential production setup employing a variety of programming languages, concepts, and tools (Apache server, IIS server, Mongrel Cluster, and Ruby on Rails, Javascript, AJAX, Postgres and MySQL databases), deployed on Dell servers running Red Hat OS, Windows Server 2003.
• Designed and implemented QA and development lab architecture to mirror Confidential production setup
• Helped design and implemented a master to multiple slaves replication system supporting cascading and failover for Postgres database using Slony
• Helped design and implemented "warm" backup architecture for Postgres database
• Helped design and implemented master/slave replication system for MySQL database
• Implemented and established an “Agile” methodology for Quality Assurance and Software Testing process to be more effective in dealing with business realities such as changing requirements during development.
• Lead onshore/offshore QA Team for the Operations group. Working with Project Managers and team members to help clarify business and technical requirements.
• Managing entire QA process, beginning from application inception to date of product delivery included defined Test objectives, designed Test Plan, and developed Test Procedure as per requirements for modules to check functionality and integration testing
• Designed and implemented automation test framework using Watir, Selenium, Ruby test framework, and multiple load, performance, and stress tools
• Ad-Hoc, Functional Testing, Load /Stress Testing, Regression Testing, GUI and UAT Testing using manual and automated test methods.
• Generating of status reports, test analysis, bug reporting, verification, tracking & management using variety of means including Mantis bug tracking system, Outlook, MS Project, and Excel spreadsheet.
• Experienced with different testing approaches ranging from the most informal ad hoc testing, to formally specified and controlled methods such as automated testing.

Confidential, Wakefield, MA

Senior QA Software Engineer

Responsibilities:

• Designed and implemented methods and procedures for testing and inspecting the quality level of products and production equipment. for customers of ANP (Unix based voice messaging platform), PCM (Windows based product that allows users to manage telephone calls while staying connected to the Internet), IMS (Unix based mobile number portability platform), TriLogue (RMX and Unix based voice messaging platform), and InSight (Linux based multimedia messaging platform) employing a variety of programming languages, concepts, and tools: TCL with Expect, Empirix Hammer scripting, INET scripting, ClearCase, SQL, PL/SQL, Visual C++, Shell scripting, Perl, network and telephony protocols (TCP/IP, UDP, SS7, SMDI, SOAP, CORBA, HTTP, RADIUS), InstallShield, DDTS, IDTS, Windows 9x/2000/XP/NT, Linux, Unix (Solaris and SCO).
• Team Leader on the first ever implementation of Mobile ESPN MVNO and Cingular Fundial projects.
• Team Leader on the complex integration projects for the major mobile customers that include complex networking structure, WAP GW, SMS GW, AAA server, mPower server, Provisioning and Billing server, and multiple content providers.
• Team Leader on the complex Mobile IM projects based for a major Tier 1 customers
• Team Leader responsible for Test Plan Development, Test Coverage, Integration Testing, Regression Testing, Unit Testing, Load Testing, Automated Testing, and mentoring of junior team members.
• Experienced with testing consumer web applications
• Experienced testing J2ME, BREW, and J2EE applications
• Experienced with different testing approaches ranging from the most informal ad hoc testing, to formally specified and controlled methods such as automated testing.
• Document procedures and code changes, complying with ISO 9000 and TL 9000 standards.
• Play an essential role in quality control by reviewing peers’ code changes, procedures, and documents.
• Designed, implemented and maintained LDAP database with DNS server (BIND).
• Worked closely with developers to track down, identify, and help provide fixes for memory leaks and critical issues on the variety of telecom product, which gradually stabilized the systems and substantially increased customer satisfaction.