PROFESSIONAL SUMMARY:

• Over 5 years of experience in software testing with diversified experience in manual and automated testing of web, desktop, and client server applications on Windows and Linux environment. Strong experience in creating and executing efficient test plans, test cases, test scenarios and test summary reports. Seeking to secure a position as a Quality Assurance Engineer/Analyst in an organization to grow and contribute the value of my professional expertise.
• Profound understanding of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC), including the following: requirements gathering, risk analysis, project planning, scheduling, testing, defect tracking, management, and reporting.
• Analytical and organized strong problem solving skills.
• Strong experience in analyzing software requirement specifications and user requirement documents.
• Strong automation experience along with extensive use of bug tracking tools such as JIRA.
• Strong experience in creation of manual test cases in HP Quality Center and ALM.
• Expertise with Mercury Interactive Test Suite, HP Quick Test Professional QTP/UFT, Selenium, Load Runner, TFS, and IBM Rational Functional Tester (RFT).
• Extensive experience in testing applications/systems in waterfall, agile, V - model, scrum, RAD, and TDD.
• Expertise in various testing methodologies such as functional testing, integration testing, regression testing, system testing, white-box testing, black-box testing, grey-box testing, accessibility testing, database testing, migration testing, performance testing, client-server applications, mobile testing, and web-design applications.
• Experienced in testing Point of Sales (POS), retail, insurance, healthcare, banking, finance and accounting applications.
• Proficient in back-end/database testing using SQL queries on Oracle and MS SQL Server.
• Proficient in testing cloud based mobile applications across multiple operating systems.
• Testing knowledge in SAP R/3 CRM, MDM, FI/CO, MM, SD, HR, and PP modules.
• Strong understanding of case management functionality and business processes.
• Experienced in reviewing and collecting metrics for various phases of projects.
• Excellent written and verbal communication skills to interact with various members of the project management team, development team, and clients.
• Ability to establish priorities, meet project milestones and deliver on dates.
• Proactive attitude with the ability to work either independently and/or as a team.

TECHNICAL SKILLS:

Testing Tools: Selenium, HP Quick Test Professional/UFT, HP ALM, JIRA, HP QC

Defect tracking: HP Quality Center, Team Foundation Server, Bugzilla, JIRA

Databases: SQL Server, Oracle, MS Access, DB2

Programming languages : SQL, XML, HTML, DHTML, Java, VBScript

MS suite/ Project tools: MS Office (Word, Excel, PowerPoint, Outlook), MS Visio, MS Project

Methodologies: Waterfall, V-Model, Agile, Scrum

Platforms : Windows, Linux

WORK EXPERIENCE:

Confidential, Dublin, OH

Sr. QA (SDET) Functional Tester

Responsibilities:

• Worked on testing applications that supported Medicaid plans in Aetna for various states.
• Telecommute work while attending vital meetings in order to communicate phases of project with clients or project manager for means of efficiency.
• Involved with Dynamo Team and Dynamo Tracker for working on case tracker application testing modules that supported nurses to manage members on case-by-case basis.
• Tested data extracts, file generation process, and data logic per State and business requirements.
• Created test cases based on business requirements and rules for HIPPA EDI Transaction 834, 835 and 837.
• Participated in walkthroughs for the evaluation of the test plan with the QA lead and design and development team.
• Developed crystal reports based on detailed specifications, design and unit testing documents, release notes, and change request forms as per industry standards.
• Validated formats and reviewed reports in crystal design before moving to production.
• Knowledge of Medicare and Medicaid rules and regulations pertaining to the facets configuration and evaluating the impact of proposed changes in rules and regulations.
• Participated in UAT walkthroughs for the changes that were implanted as per business requirements and needs.
• Used ALM for bug tracking and reporting and followed up with the development team to verify bug and update bug status.
• Involved in black box testing, functional testing, integration testing, ad-hoc testing, back-end testing, user acceptance testing, smoke testing, security testing and regression testing.
• Involved in database testing to verify data integrity tests.
• Extensively used SQL query statements to verify the data integrity and validation between the front-end values with the back-end database values of the application.
• Developed SQL queries to extract, manipulate, and/or calculate information to fulfill data and reporting requirements including identifying the tables and columns from which data is extracted.

Confidential, New York City, NY

QA Functional Tester

Responsibilities:

• Gathered and analyzed functional requirements and design specifications documents to ensure that the system met all of the technical and business requirements.
• Executed functional, integration, and regression testing of websites.
• Carried out regular meetings and walkthrough with development team members and project manager to better understand system functionality in order to improve quality.
• Organized program leadership meetings for the top management to discuss these issues, risks and assign actions to specific work stream owners.
• Explore different phases in the lifecycle and then created the system in a way that the riskier claims could be easily identified and monitored.
• Directed and managed the change control process for the project as a whole by facilitating group meetings, one-on-one interviews and corresponding through emails with work stream owners to discuss the impact of change request on the project.
• Facilitated JRP sessions and JAD sessions with the management groups, vendors, users and the IT Group for open and pending issues to develop specifications.
• Performed Gap analysis and was involved in analysis of the technical specifications of the current system and the infrastructure needs.
• Created use case diagrams, activity diagrams, flow diagrams in MS Visio and created wireframe diagrams.
• Prepared list of recommendations for enhancement of application not covered by business requirement.
• Translated business requirements into SAP best practice concepts for implementation in SAP CRM solutions.
• Configured and implemented CRM functional modules, encompassing sales planning, order management, account and contact management, and commission management.
• Synthesized user interface and business process requirements and translated it into the Business Requirement Document to be used as input to the functional design specifications.
• Managed system testing during various phases of the software development lifecycle SDLC including: needs analysis, requirements gathering, solution design, development, progress tracking, and reporting.