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Sr. Software Quality Assurance Engineer Resume

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Baltimore, MD

SUMMARY:

  • Over 15+ years of professional work experience in various aspects of the Software Quality Assurance for multiple web based n - tier architecture systems, client server and windows application.
  • Well acquainted with SDLC and STLC process along with Agile Methodology
  • Was part of complete Safe Agile scrum cycle participating in PI Planning, Grooming, Sprint Planning, Retro, Reviews, Defect meetings as a QA.
  • Possess Good functional exposure and domain knowledge in Healthcare and Wireless communication.
  • Experienced in Leading/Managing/Testing of Agile/SCRUM and Waterfall projects.
  • Conducted all forms and types of testing including Manual/Functional (End to End, System Testing, Integration Test, and User Acceptance Testing), GUI, backend and Regression testing.
  • Well versed with web services/API’s testing using SOAP UI and REST services.
  • Expertise in design, development and implementation of test cases using HP ALM, Gherkin/BDD in Visual studio
  • Worked on Device Testing for multiple devices like Telestation, Tablet and Other Healthcare equipment like BP Monitor, SpO2, Glucometer
  • Extensively worked on Interface testing with HMIE/EMR vendor validating the JSON, XML and HL7 messages
  • Worked on testing Web and Window based applications that are developed in UNIX, C Sharp, Visual Studio, and Salesforce.
  • Worked on Defect Causal Analysis
  • Worked extensively on test management tool HP ALM, Jira and automation tool Selenium, Java and Other languages and tools like Qlik Sense, Soap UI, Visual Studio, TFS, BDD, HL7Analyst, Visual Basics, HL7 and Postman
  • Extensive knowledge on SQL Queries.
  • Worked on Qlik Sense tool and tested Qlik sense integrated with salesforce for reports.
  • Developed Test Plans, Test Scenarios and Test Scripts for various applications ensuring proper business compliance and traceability. Also, Assisted Manager in creating Test Reports and Test Strategy documents.
  • Expertise in managing the entire testing process right from BRD calls till Implementation support
  • Gained significant experience on Project estimations, Project planning, Resource allocation and managing related issues.
  • Major strengths are familiarity with multiple software systems and the ability to learn and adapt quickly new technologies and environments.

TECHNICAL SKILLS:

Project Domain: HealthCare and Wireless

Solution: Devices and Application Testing, Interface Testing, Test case authoring using manual as well as Gherkin/BDD. Test Protocol and Test Report preparations. Message Process system and Billing system

Environment: (with skill versions)

Languages: SQL, Java, Selenium, Salesforce, Apex classes, Rhapsody

Backend: Qualcomm, Iquor, 2Net, Message Broker DB, PTS

Tools: SOAP UI, HP ALM, TFS, HL7 analyst, Visual Studio, Postman, NDDF and Jira

O/s: Windows 7

Components: eCC, eCareManager, Wellcentive, Message Broker, Device Master, IBEC, HSDP, EMR, HMIE, CDR, PTS, Devices like Telestation, IVR, HL7, NDDF, Telegence Billing system

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Software Quality Assurance Engineer

Responsibilities:

  • Involved in Grooming, Sprint Planning, Technical Estimation, Testing, Review and Retrospective meetings apart from Stand-up Meetings. Facilitated retrospective and consensus building sessions in absence of scrum master.
  • Understanding the Stories and Acceptance Criteria of functionalities that included various combinations for testing like Functional, Regression Testing, Adhoc testing, Verification and Validation, Regression testing which were aligned to Sprint goal and Commitments to Identify and mitigate risks. Also, during sprint followed requirements, author and maintain test suite. reach to PO and BA in case of conflicts or functional clarifications, setup Environment for Testing and perform extensive testing and report bugs at the earliest. Validated the release build against the Commercial Requirement Specifications.
  • Check on Peer code availability and helping the team members in case of blockers. Report Bugs in TFS and Involve in Defect Scrum Meetings.
  • Involved in Web API testing using SOAP UI, eCC UI component testing, Device Master and Message Broker Databases Testing, Interfaces testing like HMIE and EMR vendor testing, Device Testing i.e. Telestation and android tablet with multiple Bluetooth healthcare devices like - Blood pressure cuffs, SPO2, polymap and weight scales and IVR testing. Helped file 510K (Verification and Validation plan per FDA medical device).
  • Involved in testing Qlik sense Tool along with configuring Qlik sense with eCC and testing report by creating QVD files.
  • Managed and ensured testing environments are fully configured for end to end testing by deploying salesforce builds on sandboxes for service bundle testing and production equivalent for verification and validation which involves configuring multiple system like HSDP, Orion Health, QUALCOMM 2Net, Wellcentive using api’s.
  • Facilitating an integrated system demo for the management team.
  • Participating in Impact assessment and testing the 3rd party software upgrades by salesforce, QUALCOMM, 2Net, Rhapsody etc.
  • Trained new hires to come to speed by providing detailed knowledge about the application. Authored knowledgebase documents and many how to guides for test engineers in the group.
  • Preparing the Test Plan and Protocols, Test reports for third party application releases like PTS hot fixes (or) IBEC hot fixes.
  • Working on Gherkin/BDD test cases using Visual Studio. Getting hands on to automation using Selenium and java.
  • Support answerDev calls and consider the issues or escalate to proper team for further investigation.

Confidential, Baltimore, MD

Sr. Software Quality Assurance Engineer

Responsibilities:

  • As the feature test lead, worked with multiple teams to implement major healthcare analytics project called Auto Acuity and EWS (based on Affordable Care Act).
  • Developed test plan and executed test cases based on complex statistical algorithm as well led validation testing for clinical workflow testing.
  • Participated in clinical trial at customer site as well.
  • Led the testing effort on monthly NDDF updates and Interface Testing using rhapsody.
  • Worked closely with developers and clinicians from design to implementation which involved clarifying requirements, weekly defect scrum.
  • Participated in testing on Reporting Solutions (Healthcare Data Analytics for eCareManager software - where clinician can view, track, analyze and print various customized report on ICU population in regard to patients needing critical care (with alerts, ventilated, Line, tubes and drains, usage of clinical hours, etc.), involving many backend testing using SQL queries.
  • Tested reports by running ETL such as Apache, Low Tidal Volume etc.
  • Led a group of 2-6 testers for multiple test projects, including defining LOEs, delegating assignments, reviewing the work, getting status update from them and performing overall test cycle management.
  • Authored knowledgebase documents and many how to guides for test engineers in the group.

Confidential, Atlanta GA

Quality Assurance Analyst

Responsibilities:

  • Verified, validated and tested software, developed by outside contractors, for Cingular's front-end and back-end applications to meet business requirements. This included testing time-critical ECR fixes (Emergency Change Requests), for issues affecting the functionality of applications in production.
  • Planned testing strategies for new and existing features being upgraded to be implemented into the next version of Cingular's billing application. Trained new hires in the fundamentals on the Telegence billing application. Updated training materials, report documentation, and other documentation for testing. Created several reference manuals documenting how to utilize and interface with the tools and applications used in testing the billing software for Cingular.
  • Coordinated Calendar' testing, which encompasses the testing of new features along with the regression of the existing features. This accurately resembles the actual run of the application in production Coordinated, communicated and worked with integration test engineers to resolve identified problems.

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