SUMMARY:

• Hands - on experience in handling technical QA process, developing software testing procedures and implementation of test cycles. Seeking a responsible and challenging position as a QA Analyst in a dynamic environment where I can utilize my technical skills and abilities to accomplish professional growth while being resourceful, innovative and flexible.
• Results oriented, professional, building on around 6 years of innovative accomplishments in Software Testing and Information Technology in a team development and individual environment on major domains including financial/banking, Insurance and hospitality industry.
• Skilled IT professional in Quality Assurance and Software Testing experience of both Web-based and client/server applications.
• Extensive knowledge and experience in all stages of the Software Development Life Cycle (SDLC) beginning from initiation and definition to deployment and support.
• Experience working in an Agile development environment.
• Collaborated with development team to understand new product features for the purpose of designing and developing test cases.
• Analyzed user stories in order to create manual and automated test cases that cover a broad profile of client configurations.
• Proficient in preparing the test plans, scripts and test cases by analyzing Business Requirements and various other ARTIFACTS with a strong ability to Work closely with Development team and Business Analysts to analyze the test scenarios.
• Established initial test beds by collecting and selecting test cases for test ware optimization.
• Demonstrated leadership on smaller projects by providing basic guidance and support to testing team members.
• Performed User Acceptance Testing (UAT) for internal and vendor applications such as Salesforce CRM and banking applications
• Experience in defining and tracking Quality Assurance metrics and reporting on team status and progress through release cycles
• Experience in defining and executing test data acquisition, including production data set selection and extraction and test data generation, as well as manual data preparation.
• Experience in CMMI level 3 software development environment.
• Developed and Implemented HP Test suites Such as HP Quality Center, HP QuickTest Professional, and Application Life Cycle Management (ALM).
• Extensively used HP Application Life Cycle Management (ALM) with different modules Requirement, Test Plan, Test Lab, Defect module.
• Good programming skills in VBScript, SQL and experience in RDBMS including MS SQL Server and Oracle Databases.
• Extensively used Oracle SQL *Plus command prompt and Oracle SQL Developer to write and execute SQL Queries against Oracle Database.
• Experience in writing and executing SQL queries to perform Data Validation and Back end testing of databases to check the integrity of data.
• Worked on Enterprise Data Ware (EDW), ETL tools Informatica, data analysis and data quality validation.
• Recommended for improvement of applications to programmers and software developers or engineers.
• Communicated test progress, test results, and other relevant information to project stakeholders and management.
• Experience in conducting Root Cause Analysis for defects, implementing strategies to eliminate future occurrences of similar defects and moving quality upstream in the SDLC.
• Provided inputs in developing quality assurance standards in regards to manual, automation and performance testing.
• Experienced in Functional testing and Regression testing using HP UFT Automated Test Script during the various phases of the product development.
• Experienced in developing Automated Test Script and Test Automation Frameworks (Data driven, Linear and Hybrid framework) using advanced VB script Functions and Descriptive programming using HP Unified Functional Testing (UFT).
• Specialized in performance testing applications using load testing tools such as HP LoadRunner and Performance Center.
• Extensive experience in using LoadRunner in Web and Web HTTP/HTML Protocol and technology
• Experience in conducting 508 compliance test using JAWS.
• Experienced working on multiple projects and multiple tasks simultaneously on the basis of priority.
• Ability to manage time and priorities according to team/project objectives in a Fast-Paced environment.
• Attention to detail and precision, solid work ethics concerning production deadlines and reliability.
• Extensive experience in preparing documentation on Test Status Reports, Test Summary Reports, and Defect Tracking Report.
• Excellent interpersonal, strong analytical, problem solving and decision-making skills.
• U.S. Citizen and authorized to work in the US without sponsorship.

TECHNICAL SKILLS:

Testing Tools: HP Unified Functional Testing (UFT/QTP), HP LoadRunner and HP Performance Center and Rally

Test Management Tools: HP Application Life Cycle Management (HP ALM), HP Quality Center, TargetProcess and JIRA.

RDBMS: Oracle, MS SQL Server and MS Access and ETL tools

Database Access Tools: Oracle SQL Developer, SQL *Plus Command Prompt and TOAD.

Programming Languages: VBScript, JavaScript, VB and basic level of C, C# and Java.

Application Server: IIS, JBOSS and Apache Web Server.

Operating Systems: Windows Server 2008/2012, Windows 7/8.1/10 and Linux

PROFESSIONAL EXPERIENCE:

Software QA Analyst

Confidential, Charlotte, NC

Responsibilities:

• Thorough knowledge of banking environment, operations functions, systems, policies and procedure.
• Knowledge of applicable laws, regulations, financial services, and regulatory trends that impact assigned line of business
• Hands on experience in Agile Scrum Methodology, involved in full life cycle of the project, attended daily Scrums, Sprint Planning, and Sprint Review Meetings, update the test data as per the frequently changing requirement.
• Analyzed System Design Documents and involved in the review discussions of Business Requirements.
• Actively participated to developed Test Plan and Test Approach artifact with resource requirements and time estimates.
• Designed and developed Test Scenarios, Test Cases and steps for various Business Processes covering both positive and negative testing requirements.
• Performed Manual Testing of web-based and client/server applications and used HP ALM for Project and Test management purpose.
• Used HP ALM for creating and documenting Test Plans and Test Cases and register the expected results.
• Extensively used SQL *plus and Oracle SQL Developer tools to access and manipulate Oracle 11G database and validated back-end testing.
• Written SQL Queries to fetch data from single table and as well as multiple tables using JOIN statement.
• Configured and established connection between MS Excel and HP ALM to store requirements and test cases into ALM.
• Isolated test cases for manual and automated testing, and also established a regression test suite, both manual and automation, to assure the stability of AUT.
• Performed Functional and Regression testing using HP UFT.
• Extensively involved in writing, executing and enhancing scripts using various checkpoints.
• Developed custom function/sub-routine and stored in function library to support automated testing solutions.
• Created Data Driven Automation Framework to reduce automated scripts maintenance time.
• Created XML file to supply input test data for better scripts optimization and reduce script maintenance time.
• Established ODBC Connectivity to ensure communication among HP UFT and Oracle Database to validate back-end testing.
• Created driver script using VBScript to execute numerous scripts sequentially and created user defined test status log file in text format.
• Utilized Windows Scheduler functionality to start the automation scripts execution while away from the desk.
• Involved in Daily Agile Scrum meeting, Weekly Sprint Review Meetings with various teams as required for better understanding the business requirement, software specification, and development process flow at various stages.
• Performed performance testing by using HP LoadRunner and Performance Center.
• Utilized HP Application Life Cycle Management (ALM) to track, report, and manage defect throughout the test cycle and attended Defect Status Meeting on daily basis during testing cycle.
• Communicated with Application Developers, Project Manager and other Team Members on Application testing status.
• Coordinated application defects and enhancements to ensure proper escalation and follow up.
• Performed User Acceptance Testing (UAT) for internal and vendor applications such as Salesforce CRM and other banking applications

Environment: .NET, Java/J2EE, VBScript, ALM, HP UFT, HP LoadRunner, Oracle 11g, MS SQL Server 2008, SQL, Oracle SQL Developer, Windows Server 2008, and IIS.

Software Test Engineer

Confidential, Charlotte, NC

Responsibilities:

• Analyzed requirements, functional specification, and the required documents for testing.
• Performed Functional, Negative, Smoke, System, Integration, Regression, UAT and Performance Testing of Web and Client/Server Application
• Conducted elaborate manual testing on test cases and provided feedback to the development team.
• Used HP Quality Center for requirements management, planning, scheduling, running tests defect tracking and managing the defects.
• Managed weekly meetings with the QA team to obtain status, gather innovative ideas for continuous process improvements and delegate work load.
• Collaborated with Business System Analysts and internal stakeholders to create test scenarios.
• Attended use case and technical specifications review sessions with product and architecture teams to provide feedback in the elaboration phase.
• Created test plans outlining the scope, approach, schedule, resources and deliverables.
• Developed test case template and implement the template within the testing team to write test cases in a systemic basis.
• Experienced writing test cases in MS Excel and in HP ALM's Test Plan section.
• Wrote SQL statements using Oracle SQL Developer and SQL *Plus to retrieve data from database in order to verify accurate data stored in database as well as back end testing.
• Analysis of automation tools and usage on their web based application and recommendations for Performance testing lab methodology as well as scripting for intranet/internet.
• Specialized in performance testing applications using load testing tools such as HP LoadRunner and Performance Center.
• Installed, configured, and administered the automated performance testing tools including VuGen, Analysis, Controller and Load Generator.
• Identified testing methodology for load, stress testing based on the business processes and analyzed the business requirements along with Product Manager.
• Enhanced VuGen Scripts by parameterizing the input test data to minimize data caching, unique constraint, and data dependency issue.
• Inserted Rendezvous point into script to instruct Vusers to perform a specific task simultaneously.
• Inserted and configured manual correlation to handle dynamic data into script including unique session value.
• Created manual and automated scenario using LR Controller, setup Runtime settings, configured Load Generator, and assigned number of Virtual Users.
• Configured Ramp Up, Ramp Down, and calculate proper duration of the propose Load test.
• Administered the Load Test and Analyze test result using LR analysis to pin point the bottleneck of the performance degradation and reported to development team.
• Generated daily and weekly reports, defect reports and testing summary Reports.
• Maintained professional and close relation with the peer members as well as other teams.

Environment: HP Quality Center (QC), QuickTest Professional (QTP), HP Load Runner, .Net, Windows NT, SQL+, Java, J2EE, XML, IIS, MS Access, SQL Server, Oracle.

QA Analyst

Confidential, New York, NY

Responsibilities:

• Reviewed Business Requirements Documents and the Technical Specification.
• Involved in Planning, coordinating, developing Test Plans, Test Procedures, and Test cases based on the Requirements and Design Documents.
• Conducted Functional, System, Integration, Regression, Performance, UAT and Smoke Testing.
• Tested the application manually by executing test cases prior to automation.
• Developed Test Plan for System, detail & over all Test Plans using the Business Specifications.
• Conducted system integrated testing of the application manually for different Modules.
• Developed test plans to outline the scope, approach, resources, and schedule of testing.
• Designed manual test cases based on functional requirements and technical documents, and executed test cases during System, Regression and User Acceptance testing.
• Executed SQL queries to validate the front-end data with the database (back-end). Used DML to manipulate the data wherever applicable to verify the functionality.
• Involved in the team meetings with representatives from Development, Database Management, Configuration Management, and Requirements Management to identify and correct defects.
• Tested many functional areas including uploading of published texts into the database, classification, and search results relevance estimation and sorting, Graphic User Interface, and sharing information.
• Responsible for automated testing of Smoke Test and Regression Test using HP QTP.
• Developed Data Driven Automation Test Framework and enhanced test scripts using Parameterization, Optional Steps, Synchronization points and verification points.
• Effectively handled dynamic values while enhancing scripts using Regular Expression.
• Created Data Driven automation framework and used external xml based file to store test data for easy maintenance of automation scripts.
• Created shared object repositories and associated with scripts for robust test suites.
• Executed automated test suites during regression testing and on demand basis.

Environment: QuickTest Professional, Quality Center, SQL, Java, J2EE, HTTP, XML and IIS SQL Server 2005/2008.