SUMMARY:

• Ten plus years of progressive experience as Software Quality assurance Analyst.
• Extensive experience in Integration, Functional, Regression, Database, Mobile, end - to-end System testing and UAT testing.
• Experience in using test management tools and automation tools like MTM, TFS, TestLink, Bugzilla, Mantis, HP ALM( formerly Quality Center),HP UFT (QTP), Perfecto and Test track pro.
• Expertise in preparing Test Plans, Test Strategies, Test Scripts and Test Cases for manual and automated testing.
• Work experience in leading the testing projects starting from requirements gathering to defect resolution phase
• Experience in working with Business Analysts and Developers to determine the Test Scenarios by collecting the requirements and design documents.
• Creating Test reports using several test management tools including Test Link and Quality Center.
• Experience in creating Functional, Business & Technical Documentation.
• Working experience in Waterfall life cycle model and Agile environment (PSM Certified).
• Good understanding of Configuration Management and Version Control. Knowledge of source control system PVCS
• Extensive Knowledge of Software development life cycle, methodologies and test processes.
• Excellent Troubleshooting, Communication and interpersonal skills with ability to co-ordinate activities and work in a team environment.

TECHNICAL SKILLS:

• Functional Testing
• Integration Testing
• Web Testing
• Test Automation
• Test Environments
• Process Improvement
• Windows (3.1 to Vista), DOS, UNIX
• HP ALM
• Microsoft Office
• SharePoint
• VB, VB.net
• Agile Testing
• HP UFT
• Security / Network Testing
• Web Services testing - SOAP UI
• Database Testing - MS SQL, Oracle and using TOAD tools
• HTML, XML JavaScript
• SQL Script, Toad
• Test Leadership
• Rational Tools
• Rally
• Perfecto
• JAVA
• Mantis
• Test Link

PROFESSIONAL EXPERIENCE:

Confidential, Austin, TX

Sr QA Engineer/Business Analyst

Responsibilities:

• Facilitated in gathering information needs and functional requirements with internal and external stakeholders
• Gathered the lay out and requirements for the Confidential reports and created the Report layouts in excel documents.
• Sent the layouts to the program to get the feedback and then created the use case for each report and conducted review meeting with the Business, Developers, testers and the PM to get the Sign off on the use cases.
• Wrote detailed description of user needs, business rules, user acceptance criteria, and steps required to develop or modify project deliverable
• Worked with Business Partners to analyze and assist developers in debugging code changes.
• Write the Use cases for the gathered requirements and save them in the Shared Repository like Share Point.
• Documented the Test cases in Excel sheet based on the use cases created and attached them to the ticket in TFS
• Ensured 100% of ins cope requirements test coverage
• Executed the test cases and reported the defects using TFS tool.
• Test cases execution involved the Database validations, functional testing, end to end testing Reports testing and Data exchange testing.

Confidential, Austin, TX

Sr QA Engineer

Responsibilities:

• Worked with Program/Business Analysts, SMEs to gather and understand the requirements.
• Involved in requirement gathering meetings to discuss modifications to the application.
• Documented the Test cases in HP ALM based on the FDDs ( Functional Design Documents) and created the test data.
• Ensured 100% of inscope requirements test coverage and generated the requirement traceability matrix using HP ALM.
• Executed the test cases and reported the defects using HP ALM Sprinter tool.
• Test cases execution involved the Database validations, functional testing, end to end testing Reports testing and Data exchange testing.
• Performed the data migration testing.
• Involved in the daily test triage meetings with developers, testers and Program Manager.
• Validated the defects fix and marked them either as verified or reopened.
• Involved in the user training meetings.
• Performed the test execution for the ImmTrac 2 application online help documentation and functionality.

Confidential, Austin, TX

QA Engineer

Responsibilities:

• Worked with the Business Analysts, SMEs, Developers to understand the requirements and changes to prepare for test plan and test strategy.
• Presenting the test plan and test strategy to the management for approvals.
• Documenting High level scenarios and working with team to train them on the changes and new functionality
• Converting high level scenarios into detailed test cases and linking them with requirements in HP ALM to make sure that test coverage is completed and requirements traceability is completed.
• Creating the test lab (in HP ALM) as per the plan and assign them to the team members for testing.
• Running and documenting the results in ALM with snapshots and creating defects and linking them to the runs.
• Running the daily defect triage meetings with managers, developers and testers to make sure all the defects are resolved on time.
• Test cases included testing the functionality, Database validations, batch job outputs, web services validations.
• Retesting the fixed issues and closing the defects on daily basis
• Performed the AIT, SIT and ST testing cycles for every release.
• Performed Mobile testing using Perfecto for Confidential
• Assisting the state employees with UAT testing in training, preparing the data and assisting while running the tests.
• Daily reports generation using HP ALM and Excel sheets for all testing progress and defects status.

Tools: HP ALM 12.2, Perfecto, MS Excel, PLSQL developer, Oracle 12g, SOAP UI, Rational Req PRO, SharePoint

Confidential, Austin, TX)

Programmer Analyst - QA

Responsibilities:

• Provide quality assurance software testing for Java in Agile environment.
• Documenting test cases and test results
• Tested using technologies Rest API, Java, XML parsing and Java Reflection and Annotations
• Using SOAP UI expert level to build automation suite for web services testing.
• Responsible for debugging and updating the automated scripts using SOAP UI.
• Responsible for Checking in and checking out the automated scripts using GitHub.
• Involved in Scrum daily stand up meetings.
• Involved in the sprint planning and retrospective meetings for every sprint.
• Responsible for creating and updating defects using Jira.

Tools: SOAP UI with Rest API, SOAP UI Automation using Rest API, Jira for bugs, Practitest for test case repository, GITHUB for version control and technologies include Java, JSON.

Confidential, Austin, TX

QA Engineer

Responsibilities:

• Worked with the Business Analysts to understand the business needs.
• Created and executed the test cases for the requirements to validate the Confidential white label website.
• Created and executed the test cases for the validation of the Mobile version website.
• Participated in the daily scrum calls
• Created and executed the test cases for tool named “Content scheduler” which helps in managing and created the banners and slots on the website.
• Helped in creating and validating promotion codes on the websites during the online sales
• Also executed the automated test cases for the smoke testing and regression testing.
• Validated the sale price and retail price exporting for various products on the website.
• Created defects and test cases on MTM (Microsoft Test Manager).
• Deployed builds to QA and staging through the TFS tool.
• Executed the test cases on the QA, staging, Bank1 (pre-prod) and Prod environments.
• Worked closely with the developers while creating, executing the test cases.
• Was involved in successful implementation of the KWS mobile website.
• Have used IDE tool Eclipse Ganymede for development of source code, integration and testing and version control.

Confidential, Austin, TX

QA engineer

Responsibilities:

• Worked with Business Analysts to understand the Business needs
• Constructed the Needs/Features/Business requirements tree structure document, formatted and uploaded them to Quality Center
• Documented manual test cases and mapped the requirements and test cases in quality center 9.2
• Creating, managing and running regression test suites including manual and automation scripts.
• Written different test cases for functional validation, end to end test cases, Negative test cases, Security roles validation, Web Services test cases using SOAP
• Test cases were prioritized and moved to test lab after complete approvals from Business Analyst
• Created master test data in the new Quote management system and collected the product data from SAP system database
• Conducted multiple cycles of manual test execution using quality center as test management tool.
• Built automated test suite using QTP 9.0 and 9.2 versions for different applications including Java, Web based and SAP applications.
• Created automation tests with hybrid frameworks using VB scripting functions. Used ALM BPT functionality to assemble the automated scripts in desired execution flow.
• Created execution test sets in QC and ran tests both in automation type and manual type tests.
• Created defects in QC and tracked on daily basis and followed the defect lifecycle till they were closed.
• Participated in daily defect review meetings to sync DEV, BA, Test team and PM.
• Constructed the execution and Defect reports prior to the defect review meetings
• Prepared the end of each cycle closeout report showing the test strategy exit criteria is met or not
• Involved in testing the data transfer from MSCRM to SAP CRM and SAP CRM to MSCRM.
• Trained multiple users on the team including developers and new test team members on the use cases and the application.

Environment: Windows Vista/7, QTP 9.0, 9.2, Quality Center 9.2, Microsoft CRM, SOAP, Vistaar Analytics, SAP ECC, SAP CRM, BizTalk, SQL, SharePoint, Agile Methodology

Confidential, Austin, TX

QA Automation Engineer

Responsibilities:

• Prepared the test plans, test strategies, project plans and getting the approvals from stakeholders.
• Reported to QA manager with consolidated weekly report on testing status and issues. Prepared custom excel reports to show the testing progress.
• Involved in functional, regression and smoke testing of the C# web based Application on regular basis.
• Participated in daily standup meetings with Scrum master and team members updating the status of assigned tasks and activities for the day.
• Was in charge of testing the total functionality in the CMP (Consulting management Platform).
• Involved in testing the Confidential News application, where I was involved in testing the sending news request from client to the council member, approving it in the admin site. Was also involved in testing, sending the response from the council member to the client by approving in the admin site.
• Involved in testing the generation of the real time emails to the EMS Server (Email Management system) and also testing the content of the body of the email, including the links given in the email.
• Executed complex SQL statements against database to verify successful population of data from front-end to backend.
• Involved in the verifying the successful population of data from CMP to the other Web applications and from other web application to CMP.
• Used data driven approach to generate master data and in several positive and negative test scenarios.
• Reported the testing and defect status on daily basis and weekly basis to the QA manager.

Confidential, Austin, TX

QA Engineer

Responsibilities:

• Involved in developing and implementing software test plan, requirement analysis, keep track and estimate new requirements, install software for test setup, escalate project requirement issues to the project manager and escalate application issues to client, and coordinate with the developers
• Worked to gather Business Requirements, Technical Specifications and testing requirements using the UML diagrams as per which summarize the scope of testing by generating test specifications
• Documented the requirements and maintained them in Quality Center test management tool.
• Developed test cases analyzing requirements to cover all quality assurance testing and quality standards
• Created the Master data and tested it with several scenarios before using it for testing.
• Responsible for creating various testing documents like traceability matrix, weekly report, status report, defect report and other testing documents using Quality Center.
• Performed database validation using SQL statements against database and tested XML formatted messages.
• Document, track, classify defects and check thoroughly as no new issue results from fixed defects
• Testing Spanish/English Locale Internationalization for web based Application.
• Performed Functionality testing, Smoke testing, Regression testing, System Integration testing, GUI testing, UAT testing and End-to-End testing on Java and Web applications.
• Directly interacted with developers in solving issues. Trained colleagues who were new to product and domain.
• Executing test cases, identifying defects and creating defects in Quality Center.
• Working closely with developers to fix the bug and retesting the test case to make sure the defect is closed
• Tested the Email Functionality of the entire loan funding system.
• UI testing was done very carefully including the missing information/Data validation (Negative test cases)
• Tested the interface between the Online Loan system and CRM system
• Tested the process flows for entire loan application.
• OFAC testing to see if the input data was detected as fraud data or not.
• Running the tests after each build to make sure no functionality is broken
• Reporting the Testing Status and defects status to QA Manager on daily basis