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Software Qa Engineer Resume

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SUMMARY:

  • Around 7 years of experience in IP networking as Design/Implementation engineer, Software QA engineer and Technical support (TAC) engineer.
  • Experience testing Cisco Data center technologies on Nexus 7000/7700 series switches such as Virtual Port channel (vPC), Overlay Transport Virtualization (OTV), Fabric path.
  • Hands - on experience (configuration and troubleshooting) testing L3 protocols like OSPF, BGP, MPLS, MPLS L3-VPN’s, LDP, L2/L3 Multicast, ISIS, Policy based routing, HSRP, VRRP.
  • Hands-on experience (configuration and troubleshooting) testing L2 switching protocols like STP, RSTP, MSTP, VTP, LACP, Dot1q, trunking, port-channels.
  • Working experience with L4-L7 protocols such as DHCP, DNS, SNMP, HTTP, FTP, TFTP, SMTP, SSL, SSH.
  • Experience using TCL, Python to develop scripts for automated testing.
  • Hands-on experience working on platforms such as Nexus 7000 series switches (across M and F series line cards; M1, M2, F1, F2 & F3); Nexus 2000 series Fabric extenders (FEX), Cat6k switches, Cisco GSR, 7200, 3800 series routers and Juniper M320 and T640 routers.
  • Experience using network test tools including data traffic generators such as Agilent, IXIA, Spirent and packet analyzers like Wireshark etc.
  • Proven ability to work and communicate effectively with diverse technical and non-technical partners, including on-site and off-shore product development and testing teams to identify high severity issues in critical areas with potentially customer impact.

TECHNICAL SKILLS:

L3 Protocols: BGP, OSPF, MPLS, MPLS L3-VPNs, LDP, ISIS,IGMP, PIM SM/SSM, RIP, RIPng

L2 Switching: VLAN, Inter-VLAN routing, Trunking, VTP, STP, RSTP,MSTP, LACP, PVLAN, SPAN

L4-L7 protocols: DHCP, DNS, SNMP, HTTP, FTP, TFTP, SSL, SSH

Data center technologies: vPC, OTV, Fabricpath

Routing features: Redistribution, route-maps, distribute-lists, metric manipulation, Load balancing

Cisco Routers: GSRs, 7513, 7600, 7200, 2800, 3500, 3600 series

Cisco Switches: Nexus 7000 & 7700 series, Nexus 2000 series(FEX), Catalyst 6500, 4500, 3750, 2960, 2980G,3560G

Cisco Firewalls: PIX 500’s and ASA 5500’s

Juniper Routers: M320 and T640

Testing tools: IXIA, JDSU, Spirent

Scripting: TCL, Python

Operation Systems: NX-OS, IOS, Linux

WORK EXPERIENCE:

Confidential

Software QA Engineer

Responsibilities:

  • Install NX-OS development builds on Nexus 7000 and 7700 series switches and execute L2, L3, L4-7 and platform (line cards) specific test plans for software features & enhancements.
  • Test functionality of L3 protocols like OSPF, BGP, MP-BGP, MPLS, MPLS-L3VPN’s, PIM, IGMP and HSRP.
  • Test functionality of L2 switching protocols like VLAN, STP, RSTP, LACP, trunking, PVLAN and SPAN.
  • Test Data center technologies like VDC, VPC, Overlay Transport Virtualization (OTV), Fabric path, L2/L3 Multicast, MPLS L3VPN’s.
  • Test L2, L3, L4-7 and platform specific features on Nexus 7K series with M and F series line cards (M1, M2, F1, F2 & F3) and Nexus 2000 series Fabric extenders (FEX).
  • Debug in areas of packet flow, kernel, memory, Control Plane Policing
  • Test auto high bandwidth port breakout feature supported on M2, F3 series line cards.
  • Use Tcl to automate scripts and fix broken scripts as a part of feature enhancements
  • Assist development engineers in product defect diagnosis.
  • Debug failures involving defect/bug filing, working with code developers in identifying the issues and feature script modifications specific to feature on respective software build/hardware.
  • Work with multiple development teams within NX-OS QA team for end-to-end testing coverage of the product
  • Develop and maintain Tcl/Expect libraries used to control switches, routers, and traffic generators.
  • Investigate script failures in automated testbeds; modify scripts/libraries for various features in Linux environment.
  • Assist other devtest engineers in script development efforts by performing code reviews and assisting in debugging efforts.
  • Provide feedback and contribute in test plan development, resource allocation planning, and test process definition/improvement.
  • Use network test tools including data traffic generators such as Pagent, IXIA, Spirent and packet analyzers like Wireshark etc.
  • Strong ability to work on multiple projects & releases in tight schedule and deliver quality results
  • Exhibit strong multi-tasking and problem-solving skills, and an ability to promote cooperation among team colleagues.
  • Excellent communication skills and the ability to interact effectively with different test, development, and support groups.

Confidential, San Jose, CA

Network Analyst

Responsibilities:

  • Install NX-OS development builds on Nexus 7000 and 7700 series switches and execute L2, L3, L4-7 and platform (line cards) specific test plans for software features & enhancements.
  • Work on L3 protocols like OSPF, BGP, MPLS, MPLS-L3VPN’s, PIM, IGMP, and HSRP.
  • Work on L2 switching protocols like VLAN, STP, RSTP, LACP, trunking, port-channels and SPAN.
  • Work on Data center technologies like VDC, vPC, OTV, Fabric path, L2/L3 Multicast, MPLS, L3VPN’s.
  • Test L2, L3, L4-7 and platform specific features on Nexus 7K series with M and F series line cards (M1, M2, F1, F2 & F3) and Nexus 2000 series Fabric extenders (FEX).
  • Debug in areas of packet flow, kernel, memory, Control Plane Policing
  • Test auto high bandwidth port breakout feature supported on M2, F3 series line cards.
  • Use Tcl to automate scripts and fix broken scripts as a part of feature enhancements
  • Assist development engineers in product defect diagnosis.
  • Analyze failures involving defect/bug filing, working with code developers in identifying the issues and feature script modifications specific to feature on respective software build/hardware.
  • Work with multiple development teams within NX-OS QA team for end-to-end testing coverage of the product
  • Develop and maintain Tcl/Expect libraries used to control switches, routers, and traffic generators.
  • Investigate script failures in automated testbeds; modify scripts/libraries for various features.
  • Assist other devtest engineers in script development efforts by performing code reviews and assisting in debugging efforts.
  • Provide feedback and contribute in test plan development, resource allocation planning, and test process definition/improvement.
  • Use network test tools including data traffic generators such as Pagent, IXIA, Spirent and packet analyzers like Wireshark etc.
  • Strong ability to work on multiple projects & releases in tight schedule and deliver quality results
  • Exhibit strong multi-tasking and problem-solving skills, and an ability to promote cooperation among team colleagues.
  • Excellent communication skills and the ability to interact effectively with different test, development, and support groups.

Confidential, Middletown, NJ

Network Engineer

Responsibilities:

  • Perform assignments involving tactical planning, network technology design, development and testing of comprehensive engineering plans consistent with department strategy to provide cost effective solutions for the challenges at hand.
  • Write technical engineering documentation (TSD’s, FoU’s, EDRD’s etc) and create technical presentations on Juniper M320/T640 and Cisco GSRs (IOS & IOS-XR) and 7513.
  • Conduct testing of new technology/feature/concept/ for short-term or long-term needs.
  • Design and construct an end to end ISP network testbed for feasibility testing in lab using Cisco routers, switches and Juniper routers.
  • Work on L3 routing protocols such as BGP, OSPF, MPLS, Multicast, VPNs, HSRP.
  • Design and implement LAN IP infrastructure using layer2 / layer3 switching, VLAN, VTP, Inter VLAN Routing, STP, RSTP, trunking (ISL and 802.1q), Ether channels and Port monitoring.
  • Configure the test bed for various projects and also creating various customized test scenarios
  • Manipulated various BGP attributes and BGP extended communities to influence path selection for both inbound and outbound traffic.
  • Worked extensively on traffic generators like IXIA and analyzers like netflow, Wireshark.
  • Responsible for developing (or overseeing) engineering test plans, testing, analysis of test data and developments of test reports.
  • Coordinate with testing team to ensure the timely execution of the requisite performance and characterization.
  • Work with Tier-3/4 on the technical engineering documents (EDRD’s) ensuring proper implementation in the production.
  • Provide leadership and direction to diverse engineering teams in design and development.
  • Work on network escalations and resolve complex technical issues associated with network and routing protocols.
  • Exercise independent judgment in developing methods, techniques, and evaluation criterion for obtaining results.
  • Lead/participate on other projects and support as the need arises.
  • Posses excellent communication skills (both written and oral) as well as the ability to work and collaborate within a team.

Management Tasks:

  • Review the Inter Country Technical Agreement (ICTA) and recommend/suggest any required changes.
  • Coordinate with the Target PCT locations (POPs, AT&T Business Locations, ESP Locations) to install the JDSU 2802s and 6000s testsets required for testing.
  • Execute PCT test cases comprising of RFC 2544 (throughput, latency, jitter & frame loss), Policing, mac-address limit, various Layer 2 Protocol Transparency (CDP, VTP, STP, RSTP) and Tagging (untagged, single, double (QnQ)).
  • Validate the PCTs and IOTs results for their correctness.
  • Work with Partner to resolve Issues/Problems encountered during a PCT.
  • Alert Service Delivery and Service Assurance of PCT Completions and PCT abnormalities

Confidential, Middletown, NJ

Network Engineer

Responsibilities:

  • Develop and direct the implementation of tactical plans for access, backbone, and interoffice networks. Ensure that the highly complex and technical requirements related to the infrastructure are addressed.
  • Write technical engineering documentation (TSD’s, FoU’s, EDRD’s etc) and create technical presentations on Juniper M320/T640 and Cisco GSRs (IOS & IOS-XR) and 7513.
  • Design and construct an end to end ISP network testbed for feasibility testing in lab using Cisco routers, switches and Juniper routers.
  • Work on L3 routing protocols BGP, OSPF, MPLS, VPNs and IP Multicast.
  • Design and implement LAN IP infrastructure using layer2 / layer3 switching, VLAN, VTP, Inter-VLAN Routing, Spanning tree, Switch ports (access and trunks), Gigabit Ethernet, trunking (ISL and 802.1q), Ether channels and Port Mirroring.
  • Configure WAN Infrastructure running OSPF & BGP as core routing protocol.
  • Create Tcl scripts to manage router configurations.
  • Configured EIGRP and OSPF as interior gateway protocol with route filtering and route redistribution installed and maintained Cisco GSRs and Juniper T640s and M320s.
  • Responsible for developing (or overseeing) engineering test plans, testing, analysis of test data and developments of test reports.
  • Coordinate with testing team to ensure the timely execution of the requisite performance and characterization.
  • Work with Tier-3/4 on the technical engineering documents (EDRD’s) ensuring proper implementation in the production.
  • Provide leadership and direction to diverse engineering teams in design and development.
  • Exercise independent judgment in developing methods, techniques, and evaluation criterion for obtaining results.
  • Posses excellent communication skills (both written and oral) as well as the ability to work and collaborate within a team.

Confidential

Customer Support Engineer

Responsibilities:

  • Prioritize the trouble tickets and troubleshoot network issues in a timely manner
  • Analyze the configurations, outputs of Cisco devices (Switches and Firewalls).
  • Troubleshoot issues related to LAN/WAN connectivity, Vlans, Trunking (802.1q and ISL), VTP, Layer 2/3 switching, Ether channels, Inter-Vlan routing, Spanning tree and Port monitoring
  • Resolve issues related to NAT, PAT, firewall rules on Cisco PIX and ASA devices
  • Identify and troubleshoot IOS crashes on Cisco routers and switches and recommend IOS upgrades
  • Configure customer defined policies on Pix and ASA, like Static and dynamic NAT
  • Investigate software defects for any known IOS bugs and suggest relevant Cisco solutions
  • Effectively utilize lab setups to recreate customer network and resolve problems
  • Raise equipment RMAs for customers defective hardware within their contracted service level
  • Posses excellent communication skills (both written and oral) as well as the ability to work and collaborate within a team.
  • A highly organized individual who adopts a systematic approach to problem solving, effectively analyzes results and implements solutions.

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