SUMMARY:

• Over 12 years of experience in software quality assurance and testing. Experience in Agile methodology, development and execution of manual and automated tests. Excellent understanding of the SDLC, its constituent activities and steps, models and the supporting disciplines.

TECHNICAL SKILLS:

Core Skills: Extensive experience in all steps of STLC; performed requirements analysis, test preparation, test execution, defect management and management reporting. Coordinate and manage QA teams to develop test strategy, test plans, test procedures, test cases, test scripts, management of bug reports, logs and reporting process. Wrote SQL queries using a variety of commands.

Testing: Extensive experience in preparing test data, writing the test scripts and thorough hands on experience with all levels of testing namely functionality testing, regression testing, smoke testing, sanity testing, UAT, PAT and performance testing.

Methodologies: Waterfall, Agile, Scrum

Domain / Industry: Financial Services, Manufacturing, Digital Publishing, Supply Chain and Logistics, Insurance and Annuities, Healthcare, Banking and Mortgage, Retirement

EXPERTISE AREA:

• Technical: HP Quality Center, Rational Clear Quest, Silk Test, Silk Performer, Bugzilla, QTP, Rational Purify, Rational Pure Coverage, GNATS, Serena Team Track, IBM Rational JAZZ, SoapUI, Windows XP/2000/NT, UNIX, Solaris, CORE JAVA, SQL, Visual basic, ASP.Net, C++, MS Access, Oracle 9, Cognos, HTML, DHTML, XML, Java Script, VB Script, ASP, TFS, Test Manager, Visual Studio, OnBase, ID3, SnagIT, Documaker, Sharepoint, JIRA
• Functional: GUI Testing, Regression Testing, Stress Testing, Load Testing, Bug Tracking, Test Scripts, Test Cases, Software Development Life Cycle, Testing Strategy, Web, User Acceptance Testing, Functional Testing, Requirements Analysis, Mobile

PROFESSIONAL EXPERIENCE:

Confidential, State of MN

System QA Analyst

Responsibilities:

• Analyze user/business Requirements to prepare test scripts, test scenarios and test cases based on the functional specifications for each iterative software development cycle.
• Validate and verify requirements with business analysts in the context of test preparation and execution.
• Identifying requirement gaps in use cases and communicating it to Business Analyst.
• Prepare test data for component, regression and UAT testing.
• Analyze and track test defects/test data until defect closure in JIRA, based on priority and severity.
• Escalate testing issues to the attention of the test lead as needed.
• Execute end - to-end functional and unit test cases.
• Conduct backend testing of the application by writing SQL queries.
• Validate data conversion from legacy system to new system.
• Performed UI Testing, SIT, regression, UAT, and production verification and testing support.
• Perform production validation for various releases.
• Provide weekly test execution & defect report to test lead.
• Participate in daily scrum meetings.
• Working on production, maintenance and current release in parallel.
• Worked on server upgrade project to validate the update.
• Extensive testing and validation of file upload, correspondence generation and printing.
• Performed role based security testing.
• Provide testing support for monthly Microsoft updates and security patches.
• Executed automated test scripts for data driven testing.
• Document and communicate issues to stakeholders i.e. engineering team, other QA testers and leads.
• Assess the efficiency, performance and quality of information of web sites.
• Tested developed website for functionality and efficiency from an end-user perspective
• Analyzed issues and provided feedback to development team.
• Communicated with clients to ensure functional requirements are met.

Environment: JIRA 6.3, SharePoint, ALICE (in-house Mockup tool), SQL Server 2008, Zephyr for JIRA, Excel, SharePoint, Test Complete

Confidential

Senior QA Analyst

Responsibilities:

• Created UAT test scripts from features/requirements saved in Rally and reviewed the scripts with stakeholders.
• Created test cases, executed and logged defects in ALM, re-tested defects.
• Tested the member mobile website and different types of health Plans on iPad 3, iPhone 6, iphone 6 plus, Samsung Galaxy S5, Google Nexus, and Note 4.
• Validated websites on Google Chrome simulator and Firefox Simulator
• Executed different phases of testing: UAT testing, PAT testing, web testing, GUI testing, content testing and end to end testing.
• Wrote and executed SQL queries.
• Collaborated with business analysts and development team offshore to get defects resolved.
• Participated in defect review meetings with test team, business team and offshore team in India.
• Participated in daily scrum calls, communicated any issues/risks during execution
• Prepared daily testing report, test summary report and sent it to release coordinator for review meetings.
• Identified data requirements and ensured the correct data is used during execution
• Created, updated and/or reviewed UAT/PAT Templates (UAT Test Plan Template, requesting data template, Data Request template, Defect Logging template) and Job Aids (ALM Job Aid)

Environment: Chrome Simulator, Firefox Simulator, Http Fox Add-on, ALM 12.1, Snagit 12, SharePoint, Windows 8.1, IE 11, Citrix, Rally

Confidential

QA Analyst

Responsibilities:

• Participated in UAT by reviewing requirement documents, reviewing and understanding test strategy for assigned projects and executing UAT test cases.
• Reviewed test cases with Senior Business Analyst.
• Identified risks during test planning and escalated to Senior BA.
• Verified that data is transformed correctly according to various business requirements and rules
• Ensured test execution progress is on track to meet milestones.
• Involved in daily validation of live prints.
• Participated in planning and status meetings to track progress, identify challenges and risks, defect management.
• Reviewed test execution results and sent them to stakeholders.
• Logged UAT defects in ClearQuest and coordinated with other involved teams for defect closure.

Environment: OnBase Unity Client, ID3, Lotus Notes 8.5, Snagit 12, SharePoint, 12.1 Documaker, HP ALM 11.52, True Producer, ClearQuest

Confidential

System QA Analyst

Responsibilities:

• Created and executed test cases as per design documents and requirement document.
• Tested the member mobile website and different type of health Plans on iPad 3, iPhone 6, iphone 6 plus, Samsung Galaxy S4, Google Nexus
• Also tested the website on Google Chrome simulator for above devices.
• Conducted system testing, web testing, GUI testing, content testing and end to end testing.
• Logged defects using ALM (Application Lifecycle Management) testing tool and retested them when they were fixed.
• Collaborated with business analysts and development team in offshore to get defects resolved.
• Participated in defect review meetings with test team, business team and offshore team in India.
• Prepared daily testing report and sent it to manager for test review meetings.

Confidential

Quality Assurance Analyst

Responsibilities:

• Worked as part of agile team in various sprints to effectively test different screens that were being converted from VB6 to .NET and customized as per European users.
• Participated in daily status call with European team in France, Amsterdam and Poland.
• Worked closely with developers, business analysts, and business users and participate in the product design process including specification and document reviews.
• Reviewed requirements and use cases to create test cases to ensure maximum test coverage and quality.
• Created detailed test cases in Test Manager 2012 that includes system and functional test cases.
• Created test execution and test summary reports.
• Wrote SQL queries and performed back end testing.
• Responsible for testing the Navisphere screens which were converted from VB6 to .NET, to make sure all of the functionality had been successfully converted.
• Conducted GUI, functional, regression, and end-to-end testing and helped UAT team to achieve the final acceptance testing.
• Responsible to retest bugs that were found by UAT users and communicate with them.
• Responsible for regression testing in integration and pre - production.
• Responsible for smoke testing in production after each build pushed from pre-production to production.
• Entered and maintained the defects in TFS 2012 responsible for full defect lifecycle.

Environment: Windows XP, VB6, .NET, SQL Server 2012, TFS 2012, Test Manager, Citrix Platform

Confidential

Quality Assurance Analyst

Responsibilities:

• Worked as part of a cross-functional Scrum team delivering valuable business features in Iterations following the best QA practices.
• Reviewed the business requirement documents and wrote the high-level test scenarios.
• Created detail level test cases in the JAZZ, which includes GUI, database, system, and functional test cases.
• Responsible for testing the web services using SOAP UI tool, and validated the messages are flowing through different applications as expected.
• Verifying the testing results from the application by performing database validation using SQL queries.
• Conducted functional testing, regression testing, system-level integration testing, end-to-end testing and helped UAT team to achieve the final acceptance testing.
• Responsible for smoke testing in production after each build pushed from pre-production to production.
• Entering and maintaining the defects in ClearQuest as appropriate and responsible for full defect lifecycle.
• Created test execution and test summary reports

Environment: Windows XP, JAVA, JSF, ORACLE 11g, SoapUI, IE8, JAZZ, ClearQuest.

Confidential

System QA Analyst

Responsibilities:

• Created functional and system test cases for an iOS application based on a changing wireframe diagram.
• Tested various platform specific system conditions such as call interrupt, removing app from memory, removing dependent app settings, gesture functionality and low bandwidth conditions.
• Created test cases to validate application functionality as per the iOS Human Interface Guidelines.
• Employed iTunes to install each build to test iPhone devices.
• Logged backlog and defects to improve user experience specific to the mobile application platform.

Confidential

System QA Analyst

Responsibilities:

• Created and executed test cases as per design documents and requirement document.
• Conducted system testing, web testing, GUI testing, and content testing.
• Logged defects using Serena Team Track testing tool and retested them when they were fixed.
• Collaborated with business analysts and development team to get defects resolved.
• Participated in defect review meetings with test team and business team.
• Prepared daily testing report and sent it to manager for test review meetings.

Confidential

System QA Analyst

Responsibilities:

• Analyzed business requirement document and use cases for developing test plan which includes the objective, scope, testing strategy.
• Actively participated in design sessions and provided feedback from user’s perspective and contributed in the done criteria of user stories.
• Participated in cross-functional team meetings to understand the user requirements and documented them.
• Worked as part of an agile development team using SCRUM methodologies and followed best QA practices.
• Created manual test cases from a range of inputs: user story, implementation doc, high-level designs, mock-ups or little to no specs.
• Developed all the test cases in QC and linked to user stories, defects for appropriate reporting and traceability matrix for all the modules.
• Contributed to the implementation of overall test strategy with an effective & efficient planning and execution, right from requirements to Go Live, across various phases of testing lifecycle
• Conducted effective trainings to the business users on the changes in the application as per new design/requirement. Also responsible for resource planning/management and tasks assigned to team.
• Performed error handling testing in order to determine that expected errors conditions were recognized by the application system.
• Conducted system testing, regression testing, GUI testing, and cross browser testing.
• Conducted backend testing by writing SQL Queries.
• Logged defects in Quality Center, maintained test logs, test summary reports and participated in defect review / status / GO-NO GO meetings.

Environment: Windows 7, .NET, VB SCRIPT, ORACLE 9.0, HP Quality Center 10.0, QTP 10.0,IE

Confidential

QA Lead

Responsibilities:

• Led a team of 6 members. Involved in client interactions and requirements analysis.
• Performed black box testing, designed and executed of test cases, and updated test cases.
• Provided bug reporting to JIRA.
• Performed functionality testing, regression testing, smoke testing, and regression testing for client’s change requests.
• Prepared test scenarios based on the use case and functional specification.
• Participated in end user meetings from testing team side.

Environment: WINDOWS XP, HTML, XML, JAVA, JAVA SCRIPT, IE, JIRA, SQL, QTP, HP Quality Center.

Confidential

Quality Assurance Analyst

Responsibilities:

• Created and executed of test cases and suite of test cases. Designed test scripts.
• Ran suite of test cases in Silk Test. Analyzed the test results.
• Provided bug reporting in ClearQuest and performed regression testing.
• Ran performance testing scripts in Silk Performer and compiled test results.
• Restored databases and obtained back-ups from databases.
• Participated in test team review meetings.

Environment: WINDOWS 2000, IE 6.0, VB SCRIPT, RATIONAL CLEAR QUEST, SILK TEST, SILK PERFORMER, SQL.

Confidential

QA Analyst

Responsibilities:

• Reviewed system requirement specifications and participated in test team review meetings.
• Performed regression testing, GUI testing, stress testing, and testing for memory errors with Purify and Valgrind tools.
• Provided Bugbase management and prepared bug reports.

Environment: LINUX, SOLARIS, UNIX, SHELL SCRIPT, PURIFY, VALGRIND, GNATS.

Confidential

Software Quality Test Engineer (Consultant)

Environment: LINUX, SOLARIS, UNIX, C++, PERL, SHELL SCRIPT, PURE OVERAGE, GNATS.