SUMMARY:

• A results - focused professional, seeking an opportunity to gain knowledgeable experience, utilize skills, education and experience of around 10+ years in IT milieu high growth Telecom domain and worked to contribute to employer objectives, profitability and success with a company offering potential for challenge and growth.
• A dynamic and hardworking professional; offering a rich and productive experience of around 10 years in Software testing including 3+ years’ experience of leading a team.
• Currently spearheading efforts as Software Quality Assurance Analyst at Confidential, California.
• Self-motivated, hardworking and goal-oriented with a high degree of flexibility, creativity, resourcefulness, commitment and optimism.
• Well acquainted with Software Development Life Cycle, Software Testing life Cycle and Defect Life Cycle
• Certified professional in HP QTP and ISTQB
• Experience in testing of Web based and Mobile applications conducted both Manual and Automated testing
• Extensively worked with QTP/UFT with ZAP-fix add-ins to write the VB Scripts to test the Confidential Mobile applications on Android and iOS platforms.
• Experience with SoapUI and good knowledge of Oracle 9i and SQL Queries
• Experience in Leading and mentoring testing teams on Test methodologies, Techniques and Quality processes.
• Good experience in performing Progression Testing, Regression Testing, Sanity Testing, Re-testing Ad hoc Testing and Integration System Testing
• Good Exposure in implementing Agile Methodologies and Waterfall Methodologies in Testing Projects
• Involved in Test Lead activities like Estimations, Resource Management, Metrics preparation, Status tracking, Weekly status report and UAT analysis.
• Extensively involved in phases like Requirement analysis, Test planning, Test case design, System testing and reviews.
• Proficient in using Test Management tool ALM Quality Center for Test Planning, Test Designing, Test Analysis, Test Execution, Defect Tracking and Reporting.
• Impart training to team members in different areas to make them productive and organize team building events.
• Knowledge on Quality Standards like CMMi and Six-Sigma Levels

CORE COMPETENCIES:

• Requirements Analysis
• Estimations
• Test Planning
• Test Case Design and Reviews
• Sanity Testing
• Integration System Testing
• Regression Testing
• Ad-hoc Testing
• Defect Tracking
• Metrics Preparation
• Status tracking
• QTP/UFT Automation
• Mobile Apps Manual Testing
• Mobile Apps Automation Testing
• ZAP-fix for Mobile App Testing
• Onsite-Offshore Coordination

TECHNICAL SKILLS:

Domain expertise: Telecom (Provisioning & Activation)

Testing Skills: Manual Testing and QTP Automation for web and mobile apps, ZAP-fix

Configuration Management: Microsoft VSS and PRISM (AT&T Internal Tool).

Defect tracking tools: HP ALM 11.0

Functional testing tools: SoapUI for API testing and QTP/UFT for functional testing.

Project Management tool: Rally for AGILE projects, PRISM.

Databases: Oracle 9i and SQL.

Operating System: Windows 9x, XP,VISTA, Win7

PROFESSIONAL EXPERIENCE:

Confidential

Software Quality Assurance Analyst

Responsibilities:

• Requirements analysis, Test Plan designing, Test case writing and reviews.
• Testing Wired/wireless STB’s activations and troubleshooting of Cisco, Motorola/Arris and Pace vendors.
• Testing Account stream profile, video streaming and DVR capabilities.
• Testing complex black out events based on regions.
• Testing Guide promotions, Video on demand and subscriber events.
• Testing Ericsson Mediaroom client, skin versions.
• Preparation and execution of the automation test scripts using UFT with VB scripting on the web application having the scope for automation.
• Integrated system testing, regression testing and exploratory testing of various Mediaroom apps like TV Self-help, OnDemand Storefront, parental controls, TV notes, Electronic Program Guide etc.
• Validating compatibility of applications with different aspects ratio on Cisco, Arris/Motorola and Pace make/models STB’s.
• Validating DVR/THDVR (Total Home DVR) feature on Cisco, Arris/Motorola and Pace make/models STB’s.
• Validating the various production fixes in Mediaroom client versions.
• Defect tracking and preparing Test Reports using HP ALM QC 11.0.

Confidential

Software Quality Assurance Analyst

Responsibilities:

• Business and system requirements documents analysis.
• Test Plan designing, Test case writing and reviews.
• Coordinating with the cross functional groups/functional application vendors to complete the major projects that typically involve system testing project activity schedules, establishing team hierarchy and monitoring progress.
• Perform Shakeout testing, system testing, regression testing, defect retesting.
• Defect tracking and preparing Test Reports using HP quality centre.
• Involved in updating of functional and integration test cases as per Change Request and Enhancements.
• Continuous monitoring and guiding testing team members. Responsible for handling escalation of testers issues and escalate to Management if required.
• Performing test execution reviews of project to check the effectiveness of testing and project audit purpose.
• Preparing Defect Root Cause Analysis Report.
• Provide real time support to user acceptance testing, recertify and analyse defects to get the root cause behind the seepage.
• Retest the defects appeared in UAT when fix deployed back on testing environment and also responsible to identify and test regression package.

Confidential

Software Quality Assurance Analyst

Responsibilities:

• Understanding the wireframe documents of the iOS and Android devices.
• Analysis of the application requirements and finding out the areas having scope for testing.
• Perform daily shakeout testing using the automation scripts on the daily received builds and sending the reports.
• Preparation of user stories, test automation planning and propagation of the automation scripts to other devices.
• Finding defects, analysis of the defects by downloading the logs from iPhone and Android logs and prepare reports.
• Preparation of user stories for the new requirements, change requests and production defects.
• Attending the daily scrum calls to report the daily status and planned items for that day.

Confidential

Software Quality Assurance Analyst

Responsibilities:

• Requirement Analysis, Test Plan designing, Test case writing and reviews.
• Creating test data before and after the code deployment as per the requirement of project.
• Perform sanity testing, system testing, regression testing, defect retesting and adhoc testing.
• Defect tracking and preparing Test Reports using HP quality centre.
• Performing test execution reviews of project to check the effectiveness of testing and project audit purpose.
• Preparing Defect Root Cause Analysis Report.

Confidential

Software Quality Assurance Analyst

Responsibilities:

• Business and system requirements documents analysis.
• Test Plan designing, Test case writing and reviews.
• Coordinating with the cross functional groups/functional application vendors to complete the major projects that typically involve system testing project activity schedules, establishing team hierarchy and monitoring progress.
• Perform Shakeout testing, system testing, regression testing, defect retesting.
• Defect tracking and preparing Test Reports using HP quality centre.
• Involved in updating of functional and integration test cases as per Change Request and Enhancements.
• Continuous monitoring and guiding testing team members. Responsible for handling escalation of testers issues and escalate to Management if required.
• Performing test execution reviews of project to check the effectiveness of testing and project audit purpose.
• Preparing Defect Root Cause Analysis Report.
• Provide real time support to user acceptance testing, recertify and analyse defects to get the root cause behind the seepage.
• Retest the defects appeared in UAT when fix deployed back on testing environment and also responsible to identify and test regression package.

Confidential

Software Quality Assurance Analyst

Responsibilities:

• Requirement Analysis, Test Plan designing, Test case writing and reviews.
• Creating test data before and after the code deployment as per the requirement of project.
• Perform Sanity testing, system testing, regression testing, defect retesting and adhoc testing.
• Defect tracking and preparing Test Reports using HP quality centre.
• Performing test execution reviews of project to check the effectiveness of testing and project audit purpose.
• Preparing Defect Root Cause Analysis Report.
• ISTQB and HP QTP Certified Software Testing Professional.
• Received the Innovation award from Tech Mahindra for Mobile Application Testing Framework.
• Awarded with Valuable Team Player and Pat on the Back twice for extra ordinary performance in short period of time.
• Commended and received appreciation from the client on delivering successful and defect free applications.
• Awarded Long service award for completing 5 years in Techmahindra Ltd.