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Qa Team Lead Cloudtecsystems Resume

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SeattlE

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SUMMARY:

  • Experienced Quality Assurance Lead. Industry experience in startups, mid - size, and large software companies. QA leadership and project management experience.
  • Extremely detail-oriented self-starter. Skilled at testing, managing and delivering multiple fast-paced software development projects.
  • Recently successfully managed QA and delivery of Cloud automation platform projects.

TECHNICAL SKILLS:

QA Experience:: Managed ongoing software releases, updates, and hotfixes. Hands-on QA testing. Built and configured test automation environments for end-to-end testing. Signed-off on implementations of Cloud automation platform. Hands-on smoke, integration, regression, performance testing, and release of new Cloud automation and mail management software features.

Experienced in: CI/CD pipeline management in DevOps environment

Microservices API testing: USPS Move Update, data services

E: Commerce, web applications testing

QA automation tools: Python scripting, Selenium, N-Unit

Web Development technologies: HTML/CSS, Javascript, PHP, MySQL

Test management tools: HP Quality Center, JIRA, TestTrack

Microsoft stack (IIS, C#, SQL) and LAMP stack (Linux, Apache, MySQL, PHP)

Program and Project Management Experience: Expert in global delivery. As a part of agile international startup managed multiple simultaneous Professional Services engagements, and IT projects. Worked with globally-distributed cross-functional teams. Drove projects through the milestones, managed schedules, capacity, resources and risks. Collected requirements, implemented features. Interfaced with engineers, project sponsors, and stakeholders, including C-level. Customer satisfaction driven. Able to build strong collaborative relationships in a team.

Cloud Experience: Deployed Cloud automation platform on Public Cloud Infrastructure (AWS and Azure), integrated with various SaaS services via APIs. Experienced running and managing workloads in Public Clouds.

PROFESSIONAL EXPERIENCE:

Confidential, Seattle

QA Team Lead CloudTecSystems

Responsibilities:

  • Successfully tested and delivered over 10 projects yearly in Latin America, US, and Europe.
  • Successfully managed up to 4 overlapping projects with shared resources. All projects completed on time.
  • Implemented test automation framework, infrastructure, and tools in AWS. Built CI/CD pipeline decreasing defect resolution time by 50%.
  • Performed end-to-end testing, and signed off on all new reseller platforms with multiple integrations and customizations.
  • Managed platform migrations and upgrades, including migration of hundreds of Office 365 users.
  • Improved PS delivery methodology by streamlining project milestones, reducing re-work, and saving about 25% delivery time as measured against previously delivered projects.

Confidential, Seattle

Lead QA Engineer Satori Software

Responsibilities:

  • Tested and released over 15 software releases, updates and hotfixes per year improving overall mail data quality through address correction, Move Update, and point-of-sale verification, averaging 15% decrease in returned mail quarterly, saving customers money on postage, correction fees, and wasted materials.
  • Implemented rigorous QA release process, reducing support cases by 50%, improving overall customer satisfaction by 17% on average as measured year over year.
  • Improved timeliness of releases, implemented automated testing tools and strategies, decreased defect resolution time by 25% on average as measured year over year.
  • Accountable for signing-off on new releases, hotfixes, and updates. During my tenure GA releases were 96% bug-free.

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